IBM SOA Architect Summit
SOA Case Study:
A Practical Guide
to SOA
Mahesh Dodani
Dean, IBM School of Software Architecture
© 2007 IBM Corporation
IBM SOA Architect Summit
JK Enterprises (JKE) Case Study
JKE Enterprise Architecture
Enterprise Architecture
Business
Architecture
 Processes
 Information
 People
 Service Integration Maturity Model
 Defining and Enforcing SOA Governance
 Project Prioritization and Planning
Information
Technology
Strategy
Business
Strategy
IT
Architecture
JKE Business Architecture
 Applications
 Information
 Technology
Transition Plan
EA Governance
Business Operating Environment and
IT Infrastructure
IT Solutions
 Business Component
Analysis
 Service-Oriented
Modeling and
Architecture
 Identifying Areas for
Improvement
JKE Application Architecture
 Exposing Services using
Indirect & Direct Patterns
 Developing Service Flows
JKE Information Architecture
 Developing Data Federation
 Exposing Information
Services
JKE Infrastructure Architecture
 Security Architecture
 Composite Application
Management
3
SOA on your terms and our expertise
IBM SOA Architect Summit
JK Enterprises
Corporate Overview
Corporate Attributes
 JK Enterprises is a premier supplier to retail channel, small
business channel, and corporate customers
 Founded in 1935, now a well liked brand image
 High-touch approach to our customers
 Customers of all types can interact with us in a way that suits
their individual needs
 Best service at the lowest cost
 Now with customer centers around the world
 Acquired Jensen Incorporated in 2000, which strengthened
our corporate customer base
 Corporate customers are true business partners
 900 Offices, 6 Countries
Line of Business
Organization
4
Service
Corporate Headquarters (2)
350 Customer Centers
500 Remote Sales Offices
6 Call Centers
8 Data Centers
 11,000 employees
–
–
–
–
–
1500 Corporate
1000 Sales and Sales Support
~15 per Customer Center
150 per Call Center
2000 in IT
CEO
Commercial
Sales
–
–
–
–
–
e-business
Retail
Credit
Sales
SOA on your terms and our expertise
Service
Credit
Sales
Service
Credit
IBM SOA Architect Summit
JK Enterprises
Envisioned Future State
Key Initiatives
 The most profitable high-touch company
in the industry
 Aggressive growth with minimal risk
 Optimized responsive corporate
organization
 A company that leverages it’s strategic
investments
 Grow organically and leverage our size
–
–
–
–
Best Web Site in the industry
Expert Sales force
Global CRM
Sales Focused Call Centers
Future
Organization
– 100,000 new customers this year
– Increase cross-sell ratio to over 2.0 in 24 months
 Multi channel integration
– Access any service from any channel with consistent experience
– Then move customers toward lower cost channels
 Business transformation and optimization
– Optimize then grow - organization and processes
– Remove redundancies - centralized shared services
– Shift our focus to strategic functions - outsource high cost
tactical business functions, invest in the rest
 Control access to information to ensure appropriate security
CEO
CTO
Project Management
LOBs
CIO
Risk, Security, Compliance
VP Development
Development
5
Release Engineering
Process Improvement
SOA on your terms and our expertise
VP IT Operations
Service Support
Service Delivery
Solution Deployment
Infrastructure
IBM SOA Architect Summit
Agenda
 Enterprise Architecture
 SOA Business Architecture
 SOA IT Architecture
– Application Architecture
– Information Architecture
– Infrastructure Architecture
 Getting Started
6
SOA on your terms and our expertise
IBM SOA Architect Summit
SOA and Enterprise Architecture: Best Practices
Enterprise Architecture:
Assess SOA Readiness and Maturity
SOA Governance
Business Component Design
Transition
Planning
Governance
Plan
Determine the
Governance Focus
SIMM
Define
Define the SOA
Governance Model
Enable
Implement the SOA
Governance Model
Measur
e
Refine the SOA
Governance Model
SGMM
Enterprise
Architecture
Models
<< Input from Business Analysis >>
SOMA
<<Output to SOA Implementation >>
JK
Enterprises
Project
Prioritization
& Planning
SOA Design:
Service Identification
Service Specification
Service Realization
Service Implementation
7
JK Enterprise Projects
SOA Development/Deployment:
Developing/creating Services
Developing Information Services
Developing User Interaction and Collaboration Services
Developing Business Process Services
SOA on your terms and our expertise
SOA Management:
Service Infrastructure
Considerations
(Performance, Security,
Virtualization)
IBM SOA Architect Summit
Service Integration Maturity Model (SIMM) – Next Steps
Silo
Business
Integrated
Virtualized
Services
Dynamically
Re-Configurable
Services
Componentized
Componentized
Business
offers
Business offers
Services
Services
Processes
Through Service
Composition
Geographically
Independent
Service Centers
Mix and Match
Business and
Location Capabilities
Define
& Enforce
Emerging
SOA
SOAGovernance
Governance
SOA and IT
Governance
Governance
Alignment
Alignment
Componentized
Business
Business
Process
Process
Integration
Integration
Services
Componentized
Business
Service
Business
Decomposition
Application
Specific Skills
IT Transformation
Structured
Analysis &
Design
Object
Object
Oriented
Oriented
Modeling
Modeling
MoveComponent
to SOA-based
Based
Design
Methodology
Development
Applications
Modules
Objects
Components
Components
Process
Choreography
Services
Assembly
Architecture
Monolithic
Architecture
Layered
Architecture
Component
Component
Architecture
Architecture
Focus
on SOA
Emerging
SOA
Foundation
Information
Application
Specific
Organization
Methods
Infrastructure
8
Isolated Business
Line
Driven
Composite
Services
IT
IT Governance
Governance
LOB or
Deploy Common
LOB
or Enterprise
Enterprise
Canonical Models
Specific Information Services
Specific
LOB Platform
Specific
Enterprise
Enterprise
Standards
Standards
Level 1
Level 2
Service
Service
Oriented
Oriented
Modeling
Modeling
Information
Information
As
As a Service
Service
Common
Project-based
SOA Infrastructure
ReusableStandard SOA
Infrastructure
Environment
Level 3
SOA on your terms and our expertise
Level 4
Service
Oriented
Modeling
SOA and IT
Governance
Infrastructure
through Policy
Governance Alignment
Service
Oriented
Modeling
Business Grammar
Oriented
Modeling
Process
Process
Integration
Integration
via
viaServices
Services
Process
Integration via
Services
Dynamic
Application
Assembly
SOA
SOA
Grid Enabled SOA
Dynamically
Reconfigurable
Architecture
Enterprise Data
Dictionary and
Repository
Virtualized
Data Services
Semantic Data
Vocabularies
Common
Common
SOA
SOA
Environment
Environment
Virtual
SOA Environment
Dynamic
Sense &
Respond
Level 5
Level 6
Level 7
IBM SOA Architect Summit
SOA Governance
Defining SOA Governance at JK Enterprises
Tailor SGMM
Execute the “JKE SOA Governance Project”
Identify SOA Business
and IT Principles
Determine Existing
Governance Structure
Define CoE Structure
Create Project
Proposal
Create the SOA Governance Framework
Roles
Policies
9
SOA on your terms and our expertise
Implement Tools and
Infrastructure
Processes
Metrics
Quality Gates
Refine Operational
Environment
IBM SOA Architect Summit
SOA Governance
Enforcing Governance at JK Enterprises
Service Design and Development
Define Goverance
Policy
Rational
Method
Composer
Implement Policies
Service Reuse
Architectural
Compliance
Access Method
WebSphere
Service Registry
and Repository
Governance
Policy and
Best Practices
WebSphere
Integration
Developer
Review Service
Lifecycle
Enforce Policies
WebSphere
Business
Modeler
Business
Requirements
Traceability
Service Reuse
WebSphere
Service Registry
and Repository
Rational Requisite Pro
10
SOA on your terms and our expertise
Architectural
Compliance
Service
Management
SOA Design
Review
Tivoli Composite
Application Manager for
SOA
Tivoli Change and
Configuration Mgmt DB
IBM SOA Architect Summit
Agenda
 Enterprise Architecture
 SOA Business Architecture
 SOA IT Architecture
– Application Architecture
– Information Architecture
– Infrastructure Architecture
 Getting Started
11
SOA on your terms and our expertise
IBM SOA Architect Summit
Business Analysis
Identifying Business Components
Target Competency:
Base
Competitive
Investment Review
Differentiated
Contribution
Cost (H, M, or L)
‘Hot’ Component
Business
Administration
New Business
Development
M
M
L M
Sector Planning
Directing
Business
Planning
M
L
L
Sector
Management
Controlling
M
L
Staff Appraisals
M
Executing
Account
Administration
Product
Administration
H
H L
L
M
Purchasing
L
12
M
Account
Planning
L M
M
Business Unit
Tracking
L
Relationship
Management
Product
Management
Servicing &
Sales
L M
L M
L
Credit
Assessment
L
H
M
Sales
Management
L
L M
L L
Fulfillment
Monitoring
M
Product
Fulfillment
Branch/Store L
Operations
SOA on your terms and our expertise
L
M
Customer
Service
M
H L
L
Collections
M
Customer
Accounts
L
Marketing
Campaigns
L
M
H M
L H
Sales
Credit
Administration
Portfolio
Planning
Reconciliation
H M
L M
Fulfillment
Planning
Compliance
Product
Directory
M
L M
Sales Planning
Relationship
Management
Financial
Control and
Accounting
Product
Fulfillment
H
Document
Management
M
M
General
Ledger
IBM SOA Architect Summit
Business Analysis
Identifying Business Components
Target Competency:
Base
Competitive
Investment Review
Differentiated
Contribution
Cost (H, M, or L)
‘Hot’ Component
Business
Administration
New Business
Development
M
M
L M
Sector Planning
Directing
Business
Planning
M
L
L
Account
Planning
control
M
Controlling
M
L
Staff Appraisals
M
Executing
Account
Administration
Product
Administration
H
13
M
H L
L
M
Purchasing
L
Cost
opportunity
L M
Sector
Management
Business Unit
Tracking
L
Relationship
Management
Branch/Store L
Operations
Product
Management
Servicing &
Sales
L M
L M
Credit
Assessment
L
L
H
Sales
Management
L
M
L M
Cost control
opportunity
SOA on your terms and our expertise
M
H M
L H
Customer
Service
M
Product
Fulfillment
H L
L
Collections
L
Reconciliation
M
Customer
Accounts
L
Marketing
Campaigns
L
M
Fulfillment
Monitoring
Revenue / ProfitX
Sales
Credit
Administration
Portfolio
Planning
L L
improvement
opportunity
H M
L M
Fulfillment
Planning
Compliance
Product
Directory
M
L M
Sales Planning
Relationship
Management
Financial
Control and
Accounting
Product
Fulfillment
H
Document
Management
M
M
General
Ledger
control
Cost
opportunity
IBM SOA Architect Summit
Business Analysis
Identifying Improvement Areas at JK Enterprises
Target Competency:
Base
Competitive
Investment Review
Differentiated
Contribution
Cost (H, M, or L)
‘Hot’ Component
 Negotiate volume discounts based on combined
volume of allBusiness
departmentsNew Business Relationship
Servicing &
Sales
Financial
Control and
Accounting
Product
Fulfillment
Administration
– Decrease
negotiated cost Development
of automated creditManagement
report
by 20%
M 75% of credit
M
L report
L M
L M Fulfillment L M
– Automate
retrievals L M Account
Business
 Sales
Develop
optimized
cross-channel Portfolio
account L
Sector Planning
Planning
Directing
Planning
Planning
Planning
Planning
 Implement consistent
business rules to improve
risk management
M
application process
L
L M
M
– Decrease
number of credit report
retrievals byRelationship
10%
Sector
Business Unit
Management
Tracking
Controlling
M
L
Staff Appraisals
L
M
Account
Administration
Product
Administration
M
H L
L
Product
Management
L M
Credit
Assessment
L
Increase Lcross-sell
ratio to 2.0
M
L L
M
Add 500 new corporate customersCompliance
Improve STP of applications by 35%
Sales
Fulfillment
Reduce call center
calls from sales force and
Management
Monitoring
X
L
offices by 30%
H M
L M
M
–
–
–
–
Reconciliation
Product
Directory
H M
L H
Product
Fulfillment
Sales
Credit
Marketing
Campaigns
Operations
SOA on your terms and our expertise
M
Customer
Service
H L
M
Customer
Accounts
L
– Decrease
cost of account activation by 50%
L
L
Branch/Store
– Decrease time to open account by 50%
14
H
Management
Executing
 AutomateH manual tasks
M for creating and Administration
Purchasing
administering
accounts
L
H
X
Document
 Decrease paper
processes by General
Management
M
L
automation of manual tasks
Ledger
Collections
X
– Increase electronic applications by 25%
IBM SOA Architect Summit
Defining Solution Scope
Business Context Diagram
Account Manager (HQ)
Customer
CSR (Store)
Account Open
Request
Account Open
Request
Portal
New Account
Request
Real-time
Collaboration
re: Account History
Account
On-Boarding
Forms
Account History
15
SOA on your terms and our expertise
Credit Scoring
Partner
Account Owner (HQ)
IBM SOA Architect Summit
Service Design via SOMA
Service Identification
JK Enterprise Process Decomposition
JK Enterprises Process Decomposition
Functional
Area
1.2
Sales
Managment
1.2.1.1
Account
Sales
1.2.1
Account
Opening
1.2.2
Sales
Reporting
1.2.1.2
Account
Application
1.2.1.3
Account
Verification
Process
1.2.1.4
Account
Activation
Sub Process
Domain Decomposition
 Techniques:
– Process Modeling Tools
– Design of KPIs/Metrics
 Services Identified
– Open Account
– Account Activation
– Account Verification
16
Goal Service Modeling
 Techniques
– Requirements Planning Tools
– Design of KPIs/Metrics
 Services Identified
– Determine Applicant Eligibility
– Address Verification
SOA on your terms and our expertise
Existing Asset Analysis
 Techniques
– Asset Analysis Tools
– Interviews/Documentation
 Services Identified
–
–
–
–
Account Inquiry (CICS 2.2)
AR Setup (CICS 2.2)
Account Setup (CICS 3.1)
Create Account (SAP)
IBM SOA Architect Summit
Service Specification
Applying The Service Litmus Test
 Candidate Service Name: AR Setup
 Business Alignment:
– Is the service business relevant? YES
– Is funding available for service development and management? YES (Governance Board)
– Is the service sharable? YES
 Composability
–
–
–
–
Is the service consistent with NFRs at the composite level? YES - As per current requirements
Is service stateless? YES
Is the service self-contained? (Are there dependencies?) YES – No Dependencies
Is the service technology neutral? Implementation is CICS 2.x - technology neutral
 Externalized Service Description
– Is there an externalized service description e.g. WSDL? NO - done as part of service creation
– Can the service be discovered and bound via the service description? Following service creation
– Does the description contain meta-data about itself? Following service creation
 Redundancy Elimination
– Can the service be applied to all processes where its function is required? YES
17
SOA on your terms and our expertise
IBM SOA Architect Summit
SOMA Service Specification
Defining the “Account Receivable (AR) Setup” Service
Building the Service Message Model
Designing the Service Components
Rational Software Architect
18
SOA on your terms and our expertise
IBM SOA Architect Summit
Service Specification
Service Model for “Account Activation”
Sales Application
Central Office
Consumers
Open
Account
Business Process
Composition; choreography;
business state machines
Account
Verification
Account
Activation
Account
Inquiry
Indirect exposure
Service
Components
AR
Setup
Account
Setup
Indirect exposure
Direct exposure
Create
Account
Indirect exposure Create from scratch
Message
Flow
J2C
Determine
Eligibility
SCA
(Applications & Data)
Customer
(CICS 2.x)
SOA on your terms and our expertise
Billing
(CICS 3.1)
Address
Verification
Third-party reuse
EJB
Operational Systems
19
Address
Verification
Determine
Applicant
Eligibility
Account
Activation
Services
Atomic and
composite
Sales Application
Regional Office
GL
(SAP)
IBM SOA Architect Summit
SOMA Service Realization
Designing the implementation for the “AR Setup” Service
 Architectural Considerations
–
–
–
–
Implementation is CICS 2.2
WebSphere MQ on mainframe
Security requirements (RACF)
Alternatives
•
•
•
•
ESB Integration
Custom EJB Development
J2C Adapter
Application-level messaging
Sales Application Central
Office
Consumers
Sales Application Regional
Office
Open
Account
Account Verification
Business Process
Composition; choreography;
business state machines
Account Activation
Address Verification
Determine Applicant
Eligibility
Account
Activation
Services
Atomic and
composite
 Architectural Decisions
– ESB Integration
•
•
•
Security requirements
Availability requirements
Message augmentation/transformation
– Support for both synchronous and
asynchronous interactions
– Compensatory service need to be
designed and deployed
20
SOA on your terms and our expertise
Account
Inquiry
Indirect exposure
Service
Components
AR
Setup
Indirect exposure
Account
Setup
direct exposure
Create
Account
Indirect exposure
Message
Flow
J2C
Determine
Eligibility
Create from scratch
SCA
Customer
(CICS 2.x)
Billing
(CICS 3.1)
Third-party reuse
EJB
Operational Systems
(Applications & Data)
Address
Verification
GL
(SAP)
IBM SOA Architect Summit
Agenda
 Enterprise Architecture
 SOA Business Architecture
 SOA IT Architecture
– Application Architecture
– Information Architecture
– Infrastructure Architecture
 Getting Started
21
SOA on your terms and our expertise
IBM SOA Architect Summit
The End-to-end Account Opening Solution
People
Internet/
Intranet
Portal
Information
Account History Service
Customer
Account
History
Account Info Service
Customer
Orders
Customer
Account Opening Service
Customer
Application
Process
Account Open Process
Credit
Policy
Receive
Request
22
SOA on your terms and our expertise
Account
Info
Account
Status
Customer
Application
Check
Application
Create
Account
Confirm
Account
Customer
Account
IBM SOA Architect Summit
Developing the Process Model
Completing the “Account Open” Process Model
Design and Simulation of the “Account
Open” Business Process Model
Collaborative Development of the
“Account Open” Business Process Model
WebSphere Business Modeler
WebSphere Business Modeler
Publishing Server
23
SOA on your terms and our expertise
IBM SOA Architect Summit
Application Architecture
“Account Setup” Service (Billing System)
Sales Application Central
Office
Consumers
Sales Application Regional
Office
Open
Account
Account Verification
Business Process
Composition; choreography;
business state machines
Account Activation
Address Verification
Determine Applicant
Eligibility
Account
Activation
Services
Atomic and
composite
Account
Inquiry
Indirect exposure
Service
Components
AR
Setup
Indirect exposure
Account
Setup
direct exposure
Create
Account
Indirect exposure
Determine
Eligibility
Create from scratch
Message
Flow
J2C
SCA
Address
Verification
Third-party reuse
EJB
Operational Systems
(Applications & Data)
Customer
(CICS 2.x)
Billing
(CICS 3.1)
Direct Exposure
CICS 3.1
24
SOA on your terms and our expertise
GL
(SAP)
Service Creation
With CICS TX 3.1
WebSphere Developer for System z
IBM SOA Architect Summit
Application Architecture
“Account Inquiry” Service (Customer Management)
Sales Application Central
Office
Consumers
Sales Application Regional
Office
Open
Account
Account Verification
Business Process
Composition; choreography;
business state machines
Account Activation
Address Verification
Determine Applicant
Eligibility
Account
Activation
Services
Atomic and
composite
Account
Inquiry
Indirect exposure
Service
Components
AR
Setup
Indirect exposure
Account
Setup
direct exposure
Create
Account
Indirect exposure
Determine
Eligibility
Create from scratch
Message
Flow
J2C
SCA
Address
Verification
Third-party reuse
EJB
Operational Systems
(Applications & Data)
Customer
(CICS 2.x)
Billing
(CICS 3.1)
GL
(SAP)
Adapter Development
Indirect Exposure
J2C Adapter to CICS
25
SOA on your terms and our expertise
WebSphere Integration Developer
IBM SOA Architect Summit
Application Architecture
“Create Account” Service (SAP)
Sales Application Central
Office
Consumers
Developing
The SAP
Adapter
Instance
Sales Application Regional
Office
Open
Account
Account Verification
Business Process
Composition; choreography;
business state machines
Account Activation
Address Verification
Determine Applicant
Eligibility
Account
Activation
Services
Atomic and
composite
Account
Inquiry
Indirect exposure
Service
Components
AR
Setup
Indirect exposure
Account
Setup
direct exposure
Create
Account
Indirect exposure
Determine
Eligibility
Create from scratch
Message
Flow
J2C
SCA
Customer
(CICS 2.x)
Billing
(CICS 3.1)
Third-party reuse
EJB
Operational Systems
(Applications & Data)
Address
Verification
GL
(SAP)
Indirect Exposure to SAP
Setting SAP
Adapter
Properties
Selecting BAPIs
For Adapter
Operations
WebSphere Adapter for SAP Software
26
SOA on your terms and our expertise
IBM SOA Architect Summit
Service Reuse
Integration with the Service Registry
Browsing for Services and Publishing Services
with the Web Interface
Browsing for Services with the
Eclipse Interface
WebSphere Service Registry and Repository
27
SOA on your terms and our expertise
IBM SOA Architect Summit
Application Architecture
Developing Basic and Composite Service Flows
Sales Application Central
Office
Consumers
Sales Application Regional
Office
Open
Account
Account Verification
Business Process
Composition; choreography;
business state machines
Account Activation
Address Verification
Determine Applicant
Eligibility
Account
Activation
Services
Atomic and
composite
Account
Inquiry
Indirect exposure
Service
Components
AR
Setup
Indirect exposure
Account
Setup
direct exposure
Create
Account
Indirect exposure
Determine
Eligibility
Create from scratch
Message
Flow
J2C
SCA
Address
Verification
Third-party reuse
EJB
Operational Systems
(Applications & Data)
Customer
(CICS 2.x)
Billing
(CICS 3.1)
GL
(SAP)
Develop Service Flows for “Determine Eligibility” and “Account Activation” Services
WebSphere Integration Developer
28
SOA on your terms and our expertise
IBM SOA Architect Summit
Information Architecture
Data Federation, XML Retrieval and Data Cleansing Services
Operational DB
ACCOUNT
DB2 Database
CUSTACC
Table:
INFORMIX ACCOUNT
Table:
JKE CUACCOUNT
id: Informix
DW: ibmpassword
INFORMIX
29
Instance: DB2
id: administrator
pw: ibmpassword
INFORMIX Server
Name:ol_plstew
DB2 Federation
Server
Building Federation Services
Building Native XML
Retrieval Services
Building Account
Application Data
Cleansing Service
WebSphere
Federation Server
DB2 v9 Viper
WebSphere
Quality Stage
SOA on your terms and our expertise
IBM SOA Architect Summit
Information Architecture
Exposing Information Services
Registering Information Services
IBM Information Server
30
SOA on your terms and our expertise
IBM SOA Architect Summit
Process Design and Deployment
Assembly and Deploy
Sales Application Central
Office
Consumers
Sales Application Regional
Office
Open
Account
Account Verification
Business Process
Composition; choreography;
business state machines
Account Activation
Address Verification
Determine Applicant
Eligibility
“Account Open”
WS-BPEL Implementation
Account
Activation
Services
Atomic and
composite
Account
Inquiry
Indirect exposure
Service
Components
AR
Setup
Indirect exposure
Account
Setup
direct exposure
Create
Account
Indirect exposure
Determine
Eligibility
Create from scratch
Message
Flow
J2C
SCA
Address
Verification
Third-party reuse
EJB
Operational Systems
(Applications & Data)
Customer
(CICS 2.x)
Billing
(CICS 3.1)
GL
(SAP)
WS-BPEL Process Implementation
Wiring the Components for the
“Account Open” Process
WebSphere Integration Developer
31
SOA on your terms and our expertise
IBM SOA Architect Summit
Process Monitoring and Management
Building BPM Monitoring Components and Dashboards
Monitoring Credit Risk
Building Components to
Monitor Account Opening Duration
WebSphere Business Monitor
WebSphere Dashboard Framework
32
SOA on your terms and our expertise
IBM SOA Architect Summit
Building User Interaction Services
Developing and Deploying the
“New Account” Application
Building Role-Specific
Portlets and Dashboards
Lotus Forms
WebSphere Dashboard Framework
WebSphere Portal
33
SOA on your terms and our expertise
IBM SOA Architect Summit
Deploying the Solution Architecture
Implementation Topology for JK Enterprises
Account
Open
Process
WebSphere
Service
Registry and
Repository
WebSphere
Process
Server
SOAP/JMS
Create Account
SAP
SAP
Adapter
CICS
Adapter
WebSphere
Enterprise
Service
Bus
Account
Activation
AR Setup
Direct Call
WebSphere
Message
Broker
SOAP/
HTTP
SOAP/
HTTP
DataPower
XS40 Appliance
IBM Information
Server
SOAP/
HTTPS
Address Verification
Service (external)
34
CICS 2.x
Account Setup
CICS 3.1
Determine
Eligibility
WebSphere
Application
Server
Account
Inquiry
SOA on your terms and our expertise
IBM SOA Architect Summit
JK Enterprises Security Architecture
Business Security Services
Security Policy Infrastructure
DataPower
XS40
IBM Directory
Server
Other
Applications
Tivoli Access
Manager
ESB
WebSphere
Portal
Server
WebSphere
Process Server
Credit Report
Agency
Proxy/
Intermediary
Firewall
Customer
Portal
Firewall
WebSphere Service
Registry and
Repository
Customer
Information
System
Billing System
SAP
Tivoli Federated
Identity Manager
IT Security Services
Policy Enforcement
35
SOA on your terms and our expertise
IBM SOA Architect Summit
Infrastructure Architecture
Composite Application Management
Configuring Service Management Agents
Monitoring Account Opening
Performance and Availability
Tivoli Composite Application Manager for SOA
Tivoli Enterprise Portal
36
SOA on your terms and our expertise
IBM SOA Architect Summit
Agenda
 Enterprise Architecture
 SOA Business Architecture
 SOA IT Architecture
– Application Architecture
– Information Architecture
– Infrastructure Architecture
 Getting Started
37
SOA on your terms and our expertise
IBM SOA Architect Summit
SOA Adoption: Tactical and Strategic Action Combined
SOA Goal
 Market return through transformation: quicker time to production, lower costs,
competitive differentiation
Revenue and Profit
Market Return through Transformation
Strategic Vision
Incremental Adoption
Time
Two Primary Roadmap Perspectives
 Strategic Vision
Business and IT statement of direction which can be used as a guideline for decision
making, organizational buy-in, standards adoption
 Project Plans
Implementation projects to meet immediate needs of the current business drivers
38
SOA on your terms and our expertise
IBM SOA Architect Summit
Why IBM for SOA?
IBM understands service orientation and your business
Skills
Expertise in aligning business and IT processes
 7500+ certified SOA consultants, architects, IT specialists
 Dozens of SOA-enabled business solutions
Thriving ecosystem of partners (ISVs, SIs, Resellers)
 2500+ partners in SOA community
 3500+ assets in SOA Business Catalog
Partners
Know-how &
best practices
Infrastructure
Governance
39
Extensive Industry experience and best practices
 Over 4000 customers worldwide
 SOA Entry Points, SOA Reference Architecture, SIMM
Unmatched breadth and depth of products
 Over $1B/yr invested in SOA
 Leadership in open standards & 300+ SOA-related patents
Leadership in Governance & Service Lifecycle
Management
 IBM SOA Governance & Management Method that spans
the services lifecycle
SOA on your terms and our expertise
IBM SOA Architect Summit
Let's Go!
Build on SOA Successes for Greater Business Value
1. Continue to discover the value of SOA
 Not just doing the same thing a different way
 SOA is not just about technology, but
technology’s integration with business insight
2. Get Assessed! SOA Self Assessment
On-line at ibm.com/soa/assessment
3. Evaluate and select a SOA project
4. Arrange for a SOA Workshop to begin
your SOA journey
40
SOA on your terms and our expertise
"...IBM is the leader in the
development of SOA
intellectual property.... with
firm-wide SOA investment of
$1 billion, IBM will leverage
cutting-edge R&D, leading
to quicker SOA value and
reusable SOA assets for
clients."
The Forrester Wave™
North American SOA Integration, Q3
2006, September 2006
IBM SOA Architect Summit
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Obrigado
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Grazie
Danke
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Merci
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41
SOA on your terms and our expertise