Creating Success with Facebook Campaign Hints for Gay Square Dance Clubs www.stage2mktg.com Click to edit Master title style Background • In May, Stage2 Marketing spoke enthusiastically about the opportunities for targeted advertising using Facebook • Some clubs had tried advertising on the right hand column with poor results • Before other clubs begin testing FB ads, Stage2 Marketing was asked to put together some suggestions to develop effective FB campaigns. 2 Step 1: Creating & Promoting a Post The easiest way to advertise on FB is to “Promote” or “Boost” a post written to your Club’s existing Facebook page. Only page admins can boost posts No Facebook page? Now might be a good time to launch one. Click toaedit Master title style What’s Promoted Facebook Post? Your News Feed Their Message 4 Click to editfor Master title style Suggestions Writing Your Post/Ad • Decide what you want people to do after seeing the ad • Sign up for classes • Come to a dance • Decide where they are going to get more information • Club website is preferred because you have the most information there • Write something that is short, direct, fun & welcoming. • Make the call to action clear. • Add photos or video links. • Quality counts – put your best foot forward www.stage2mktg.com 5 Click to edit Master title style Post Examples You create A/B tests of different copy to see which has a better response. • Square Dancing…fun for the brain and the body. Gayfriendly classes starting September 14th. Singles and couples welcome, Learn more at website address. • Brain and Body fun combined with community. Learn Modern Square Dancing at gay friendly classes beginning September 14th. Singles and partners welcome, Learn more at website address. • Exercise your brain and your body while making friends. Learn Modern Western Dancing at gay friendly classes beginning September 14th. Singles and couples welcome, Learn more at website address. www.stage2mktg.com 6 Click to to edit Masterthe title style Prepare Promote Post Start Here: Not recommended. When a page administrator makes a post, they are prompted to boost the post by clicking this button. You want to promote an invitation, not your entire page. It drives people to like your page, rather than learning to dance. The post will be labeled “sponsored” and put directly into the newsfeeds of targeted people. Not recommended. This would put your ad into the right hand column. When was the last time you looked at the right hand column? 7 Step 2: Where and Who to Reach Createtothe Parameters of your Click edit Master title style Campaign – Step by Step 1. Choose “People you choose through targeting 1 2. Choose the audience (more on that on the next page) 2 3. Set the Budget….the Higher the Budget, the more people you will reach. This is subjective and based on trial/error at first. Start with $50 - $100 for 2 weeks. You can refine the budget as you get results. 5 3 4. Decide the length of the campaign. Recommend 2 weeks minimum. One month would be better. 4 6 5. Review your post in both desktop and mobile versions. If you don’t like it, start over and edit the post 6. Click Boost and you will be taken to the payment page. www.stage2mktg.com 9 Click edit Master title style Definetothe Audience After you check “People you choose through targeting”, you will be prompted to create a new audience. You will come to this page. Give the Audience a Name. Example: Redwood Rainbows Recruitment Decide on the geography of your audience using Location. For this example, I chose 10 miles from Sonoma and its surrounding cities. Base your choices on the locations of your current dancers and how far they are willing to travel. www.stage2mktg.com 10 Click edit MasterCont’d title style Definetothe Audience Adjust your age and gender preference. Per our discussion, 45-65. Do not go younger. Choose your audience’s interests based on your current members interests. Facebook may prompt some additional suggestions as you can see in the example. Suggestions to consider are on the next page. www.stage2mktg.com 11 Interests to Consider your Club and Click to edit Master (based title onstyle some dancer surveys*) • Gay • Geek • LGBT • Puzzles • Gay Pride • Math • Modern Western • Learning Dance • Square Dancing • Folk Dancing • Contra Dancing • Dance • Nerd • Introvert • Non Alcoholic • Exercise • Community • Pop Music • Traditions • Interests to Avoid • • • • • Club Dancing • • • • • Sex Party Scene Cocktails Aerobic Exercise Bears, Twinkie or other gay slang Country Music Bola Ties Costumes Kitch • Intelligence or Smart/Brainy * A Bay Area dancer polled dancers on why they dance and created a word cloud of responses. (see appendix) Participation was low, so results are purely directional. 12 Click to edit Audience SizeMaster title style • Audience Size Changes with Budget and Length of Campaign. • Based on FB ad response rates, you want at least 1,000 people for • each person you hope to respond to the campaign • If the goal is 10 new people on your website, you need at least 10,000 people. If your audience is too small, remove some of the interests or look for broader categories • For example, if the budget is $100 for a 7 day campaign using the example audience on pages 8 & 9), Facebook will reach between 5,600 – 15,000 people. • If we change the budget to $150, we will reach 8,300 to 22,000 people. • Note: FB prompts certain dollar amounts, but you can over-ride them. • Test budget, campaign length and audience description to find the right mix for your Club. www.stage2mktg.com 13 Step 3: Measuring Success The goal of a sponsored/boosted FB post is to get people to click on your ad. Click to edit Master title style Tracking Success When your ads begin to run, you track progress through the Ads Manager. It tells you results (clicks), reach (who saw it), budget and timeframe. As you run more campaigns, you can compare results to improve performance. A click through rate of .005 - .01% is acceptable. 15 Click to editHelp Master title styleYour A/B Testing You Maximize Results • A/B testing is when you boost two posts at the same time changing one variable to see which ad pulls better • Examples would be: • Same copy, different picture • Same picture, different copy • Completely different ad • Same Content, different audience descriptions • Facebook results will give you side-by-side comparisons 16 Step 4: Closing the Circle They clicked…now make them dancers If you get clicks, but not conversions, look at the effectiveness of your website. Click to edit Master title style FB is just a step towards engaging dancers Facebook Ad Click to Learn More Your Web Site Evaluate how well your website meets these criteria • • • • • • • Welcoming to new dancers Easy to understand Easy to navigate Clear directions on how to learn to dance Clear expectations on what dancing entails (don’t scare them) Encouraging Offers an easy way to get questions answered 18 Step 5: Best Practices Facebook makes it easy to test. In the testing, your campaigns will become more effective and fruitful. Click to edit Master title style Best Practices • Send viewers to your website, rather than FB page. It moves them closer to signing up. • Send viewers to a specific page on the website…dedicated to telling them what they need to know about lessons. Make it easy for them. • Target the audience most likely to dance with your Club instead of the audience you want to dance with your Club. • Spend enough money and run the campaign long enough to make a difference. • If it is not working after a week, test new creative, test new audiences. Do not pull the advertising after a few days. • Test geographies, interests and budgets. Remember, you want to find more people like you. www.stage2mktg.com 20 Click edit Master title style Video to Tutorial Resource from FB https://www.facebook.com/business/learn/facebook-page-boost-posts/ 21 Click to edit Master title style Deb Doyle Brand Storyteller Stage2 Marketing 415.577.4594 deb@stage2mktg.com www.stage2mktg.com www.stage2mktg.com 22 Appendix Click to edit Master title What word or phrase describes why style you dance? Image & Research courtesy of Ken Sale. 24