Blogging for Business By Stephan Spencer, Founder & President of Netconcepts, Founder of InnSite © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Blogs Online journal, organized in reverse chronological order 2.5 billion Google search results for “blog” 3 types, according to Seth Godin – News blogs, Writers blogs, “Our blogs” The community of bloggers = blogosphere Blogosphere is rich with interlinkages – Bloggers always cite (and link to) their sources in their posts – Links also appear in “blogrolls”, “trackbacks”, comments, RSS CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Why Blog? Search engines (Google in particular) love blogs Bloggers think of you as “one of them” – More links – More favorable coverage in their blogs Journalists read blogs Readers get to know you – Gives a more human face to your business than a traditional website – Provides insight into your personality – Builds trust and rapport CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Why Blog? Can position you as a “thought leader” – Get invited to speak at conferences, author articles, etc. – Builds your credibility Can get readers “hooked” and coming back for more, thus further burning your brand into their minds – Subscribed to your RSS feed – Subscribed to your email ‘blogletter’ (e.g. FeedBlitz) CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com How My Blog Has Benefited Me Inquiries from prospects Speaking gigs and PR – e.g. a blog entry was taken verbatim by DM News and published Credibility & thought leadership status – e.g. a recent client chose us over a competitor for online marketing services partly because of my blog – e.g. recruiting panelists for Thoughts Leaders Summits CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com How My Blog Has Benefited Me Upselling existing clients on additional services Links from popular bloggers, in posts and in blogrolls – e.g. Robert Scoble of Microsoft Business development & relationship building w/ other bloggers – e.g. business referrals, speaking opportunities, etc. Search engine visibility – e.g. #1 for “rss and seo”, top 10 for “blog optimization” CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com My Blog’s Traffic Trend Pageviews: Visitors: CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com What happened on June 1, 2004? CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Unwritten Rules of Blogging Be transparent and honest – Don’t plagiarize, hire a ghostwriter, misrepresent, etc. Allow the submission of comments & respond to them Quote / link to your sources Admit to your mistakes. Don’t try to erase them. Disclose any conflicts of interest CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Encourage Bloggers to Link to You Offer a niche-specific blogroll, tool, How-To, or compilation of news stories Post a scoop Expose a story as flawed or a fraud Be a contrarian about a story, product, or prominent blogger’s opinion Be humorous. Good topics include a bizzare pic of your subject, “10 things I hate about…”, and “You know you’re a when…” Source: Performancing CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Encourage Bloggers to Link to You Publish or commission some original research Creative-Commons-license photos you made of an event you’re blogging about Make available for free a theme, plugin or piece of software Start a “meme” that others can replicate and that links back to you (e.g. buttons/stickers/tools for bloggers/webmasters to post on their sites, contests, quizzes, surveys, etc.) CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Encourage Bloggers to Link to You And of course… Have an RSS Feed! CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com RSS Better than the Inbox – Unspammable content delivery channel to individuals – Viable replacement for enewsletters Web-wide Syndication – Propagate deep links that drive traffic and “search engine juice” “You should be fired if you do a marketing site without an RSS feed.” - Robert Scoble, Microsoft CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com Slashdot headlines syndicated on Nanodot.org sspencer@netconcepts.com The top result was thanks to syndication via RSS CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com How subscribers follow RSS Web-based aggregator – Bloglines (now owned by Ask Jeeves), My Yahoo!, MyMSN, MyFeedster, etc. Installed application – NewsGator (Outlook plug-in), Sage (Firefox plug-in), Pluck (IE plug-in), FeedReader, etc. CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com RSS What will help subscribers keep their finger on the pulse of your business/industry and compel webmasters to disseminate to their visitors? – News alerts, latest specials, clearance items, upcoming events, new arrivals, new articles, new tools & resources, search results, a book’s revision history, top 10 best sellers, project management activities, forum/listserv posts, recently added downloads, … – For blogs: latest posts, latest posts by category, latest comments per post, … CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Subscribe to search results on MSN Search CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Subscribe to search results on Yahoo! News CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Subscribe to deals with online retailers CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Subscribe to articles CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Subscribe to podcasts CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Subscribe to a feed personalized to you CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Podcasts “Time shifted Internet radio” Mainly for downloading MP3 audio clips, but video can be podcasted as well Podcast-capable RSS reader automatically downloads audio/video clips and syncs them to your MP3 player CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Vlogs Vlog = Video blog Posts video clips on blog and in RSS feed Subscribe to vodcast feed with iTunes or FireANT vlog reader CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Moblogging Sign up for a free Flickr.com account Email photos from your cameraphone to your blog Subject line becomes the title; message body becomes the body of the blog post CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Tagging Folksonomy = collaborative categorization by users Tags = keywords applied to content by users or authors Pioneered by Flickr & Technorati Tag clouds – an alternative nav & great for SEO Swickis & buzzclouds – by Eurekster CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Search Engine & Blogs Google has become “the operating system of the Internet” Rankings can be manipulated “Implied endorsement” effect Combination of on-page and off-page factors On-page – Body copy, title tags, headings, etc. Off-page – Links act like votes. Votes weighted (e.g. A-list bloggers). – Link text very important (“Google bombing”) CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com SEO & Your Blog Naming your blog (Think: keywords!) Titling your posts (Think: keywords!) Writing your post content (Think: keywords!) Linking to your blog (Think: keywords in the link text!) – Add a link to your blog from your main site – Links to you from Trackbacks or Comments won’t help Tagging your posts (Think: keywords!) – To Technorati tag pages and internal tag pages too CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com SEO & Your Blog Your domain name Your URLs CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Case Examples Positive buzz – President Carter’s blog – Somerville Gates – Voltaic backpack Negative buzz – Raging Cow – Kryptonite – Dan Rather CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com President Carter’s blog 8 days of blogging during a trip to West Africa 138,000 results for “carter west africa blog” in Google Blog was marketed via press releases, through partner organization Web sites, and via the Google AdWords program “garnered significant increases in visits to our site, resulting in an average quadruple our normal daily average. We have sustained a significant increase in Web traffic since February 2004” - Carter Center CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Somerville Gates “a micro sendup of the saffron extravaganza in New York's Central Park” $3.50 in art supplies Received over 4 million hits Invitation from Tufts University for juried art show CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Voltaic Backpack Solar-powered backpack from a small start-up Blogging friend Treehugger blogged about it Then got picked up by CoolHunting Then got picked up by Gizmodo A flurry of orders ensued. CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com In Summary Welcome to the “conversational Internet” Join the conversation, or be on the outside of it Become more real and human to your visitors Reap the benefits in more PR, better search engine rankings, and more bookings Don’t want to? You risk becoming the next Kryptonite CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com Thank You! It’s time for some Q & A! Put “blogging” on the back of your business card and leave it with me if you would like a copy of these Powerpoint slides CONFIDENTIAL © 2006 Stephan M Spencer Netconcepts www.netconcepts.com sspencer@netconcepts.com