Implementing an OpenSocial Container Lou Moore, hi5.com hi5 The Truly Global Social Network hi5 — International Leader #1 social network in 26 countries: Latin America & Caribbean Africa Europe Mexico Peru Cote d'Ivoire Portugal Venezuela Nicaragua Ghana Romania Costa Rica Dominican Republic Tunisia Greece Honduras Cuba Ecuador El Salvador Cyprus Asia Jamaica Barbados Malta Thailand Albania Mongolia Macedonia Guatemala 80M+ registered members 40M WW monthly uniques Luxembourg hi5 — Truly Global Social Network hi5 Traffic Across the Globe 25% 15% 20% 10% 30% Offered in 23 Language Options 한국어 English Español (3 dialects: Español, España & Argentina) Português (2 dialects: Portugal & Brasil) 中文 (traditional & simplified scripts) Italiano Nederlands 日本語 Русский Türkçe Deutsch Polski Română Magyar Česky Français ภาษาไทย Ελληνικά YkpaÏHCbKa Coming soon: hi5 tool to translate your application! hi5 User Demographics Opportunity to Reach New Users ~40M WW hi5 unique users ~20% users overlap ~20% users overlap ~30% users overlap Motivation Why Platform? Why OpenSocial? Why Platform? Tap talent and creativity of the developer community Provide engaging experience for our users Obtain locally relevant content, provide a locally relevant experience Why OpenSocial? Standards-based platform for deep integration within hi5 – Decreases our time to market – Leverages open standards – Strong opensource community Draw for developers because OpenSocial apps are easily portable Defining Your Platform How will applications integrate with your social website? Views - Profile User profiles are the center for self-expression on hi5 and are a common feature of social sites A profile page may have many applications Views - Profile Views – Profile Considerations – Performance: Many applications with dynamic content will impact page load times. – Styling: hi5 Profiles can be heavily styled so application profile views need to be able to seamlessly blend. – Customization: Allow users to control their profile pages via features like module re-ordering. – Common Actions: Provide links to View, Share, and Remove applications. – What apps can’t do on hi5 Profiles • Use viral channels • Advertise or cross-promote Views - Canvas Dedicated page for applications Monetization opportunity – advertisements allowed Views - Canvas Views - Canvas Considerations – – – – Vanity URLs for application canvas pages Canvas page should detect if user has installed the application Provide links for users to manage application settings Provide method for users to give feedback to developers Views - Preview Non-standard view Way for users to interact with an application without installing it Option for installing application – Privacy settings to be applied Displays information about the application – – – – Metadata such as summary and description Friends with the application Other apps by the developer Rankings & ratings Views - Preview Views - Preview Considerations – Non-standard view, another size for developers to conform to – Permissions model is complex if viral channels allowed, but allows for a richer pre-install experience (beware the blinking red arrow) Views – Anywhere you choose! Homepage? Photos? Albums? Define your own views in the context of your social site. Permissions Access profile data Add profile module Allow friend updates (activity) Allow notifications Allow email Viral Channels - Activity hi5 Friend Updates are displayed on the user’s profile and their friends’ homepages Viral Channels - Notifications Lightweight message sent to a user notifying them of some event. No action required, expire after 2 weeks, and limited to 5 per app/user/day Viral Channels - Email Limited to 1 per user/app/day Viral Channels - Invites Invites are requests sent from a user to a friend inviting them to install an application. Requests do require action on the part of the recipient. Directory Applications must be approved to be added to the hi5 directory. Randomized at launch to maintain a level playing field. Engagement-based metrics will be introduced to rank applications. Sorting by most recent applications and applications that are locally relevant or support the user’s language will also be introduced. Directory Applications Homepage Implementing a REST API Creating the web services necessary to support OpenSocial Publishing the hi5 Web Service Enunciate – – – – Opensource java web service framework Publishes endpoints in REST, JSON, and SOAP formats Auto-documenting, annotation-based http://enunciate.codehaus.org Authentication – auth tokens generated based on valid API Key and hi5 user/password combination – Auth token may be obtained via REST call, but is always made available within OpenSocial applications hi5 REST APIs REST API OpenSocial core APIs – People – Activity – Persistence hi5 REST endpoints – profile/foaf – feed/activity – profile/appdata Example call – http://api.hi5.com/rest/profile/foaf/23777773 REST API OpenSocial request* APIs – requestSendMessage – requestCreateActivity hi5 REST endpoints – notifications/send – message/sendEmails – friendUpdates/friendUpdate Example call – http://api.hi5.com/rest/notifications/send?toIds=23777773&body=Hey&Hi5AuthTo ken=xxxxx OpenSocial REST API Currently no standard REST API across containers OpenSocial REST API spec in progress hi5 will migrate to support this in future Implementing the OpenSocial API Tying it back to your social data Shindig Opensource Apache project – implementation of OpenSocial and Gadgets specifications. – Gadget Container JavaScript -- core JavaScript foundation for general gadget functionality. – Gadget Server – renders the gadget XML into JavaScript and HTML – OpenSocial Container JavaScript -- OpenSocial specific functionality (profiles, friends, activities, datastore) Shindig Structure Shindig - Features Shindig – opensocial-reference Shindig – opensocial-0.7 Shindig – feature.xml Data Requests opensocial.newDataRequest – – – – – newFetchPersonRequest newFetchPeopleRequest newFetchActivitiesRequest newFetchPersonAppDataRequest newUpdatePersonAppDataRequest Map to hi5 REST endpoints and convert results to OpenSocial objects – opensocial.Person – opensocial.Activity – Persistence returns Map<PersonId, Map<String, String>> jsoncontainer.js – Fetch People jsoncontainer.js and the SocialData Servlet Request Batching – Java servlet handles batched requests and returns one large JSON response All data fetches routed to SocialData servlet via jsoncontainer.js Viral Requests (request*) opensocial.requestCreateActivity – supported fields include TITLE, BODY, MEDIA_ITEMS, URL – a and br tags allowed in TITLE and BODY opensocial.requestSendMessage – NOTIFICATION and EMAIL implemented – PRIVATE_MESSAGE and PUBLIC_MESSAGE return NOT_IMPLEMENTED response opensocial.requestShareApp – implemented as rpc call to navigate to invite page Map requests to hi5 REST api, return opensocial.ResponseItem hi5container.js – Create Activity hi5container.js – Share App Gadgets – Core Prefs – user data including country and language injected into applications io – gadgets.io.makeRequest for remote fetching – signed requests using OAuth Gadgets – Other Features Views – gadgets.views.requestNavigateTo • rpc call to navigate to a desired View – gadgets.views.getCurrentView – gadgets.views.getParams – view-params • params in json format to be passed into applications Skins – gadgets.skins.getProperty hi5 Feature – Extending OpenSocial hi5.newFetchAlbumsRequest hi5.ActivityMediaItemField.LINK hi5.PersonField.PRESENCE Capabilities discovery – – – – gadgets.util.hasFeature gadgets.views.getSupportedViews opensocial.getEnvironment().supportsField Container declares supported features, views, and fields hi5.js Running a Shindig Server OpenSocial in a high-volume production environment Working with Shindig Deployment model – – – – Own shindig svn repository Build gadgets.jar Build api war including gadgets.jar (shindig) and friend.jar (hi5) using enunciate Deploy resulting war as web service on tomcat 6 hi5 Platform Architecture Production Shindig Stats Currently 30 API/Shindig servers 6.4 billion requests since launch Servers processing on average 200 req/s, 4-500 possible Overall Traffic peak > 7000 req/s Significant efforts invested in making shindig work well with caching in the browser and on Akamai. Learnings contributed back to OpenSocial Building a Thriving Developer Community Communication, Communication, Communication Tools Built-in app editor Language preview Activity preview to come Communication Wiki, Bug Tracker, Forums IRC!! Blog Posts – Clear explanations of viral channels, ranking systems, guidelines – Post often Incentives Free translations Hosting through Joyent Maintaining a Great User Experience It’s still all about the users Privacy Controls My Apps page with controls for each installed app Ability to select privacy settings on preview/install page Choice to uninstall or remove from profile on Remove link on profile Mitigating Spamminess Blocking an app Reporting spam on all viral channels Collecting feedback Smart limits on viral channels, ability to monitor and control It’s a delicate balance between developer freedom and user experience Internationalization & Localization Basic support available today Activity and Message templates coming soon Crowd-sourced translation services for applications coming soon Developer outreach in global markets, leverage platform to provide a locally relevant experience. Results Production launch 3/31, full launch to 100% of users 4/4 65 applications at launch, 328 today in 21 categories Averaging > 1 million new installs each day 5 apps with > 1 million installs, 11 more with > 500k installs Top apps getting > 1 million daily canvas views ~50% of active users have at least one application installed Active users average ~3 apps on every profile, with as many as 16 Demo Walkthrough of an OpenSocial application on the hi5 platform: PixWall by PixVerse Questions?