AFRIC CALL CENTRE SOLUTIONS
COMPANY PROFILE
TELL :+2731 8360857
FAX :+27865524736
EMAIL : INFO@ACCSGROUP.CO.ZA
WEBSITE : WWW.ACCSGROUPS.CO.ZA
316 UMHLANGA ROCK DRIVE UMHLANGA DURBAN 4320
P.O. BOX 28344 MALVERN 4055
GLOBAL, CORPORATE AND LOCAL BUSINESS
DEVELOPMENT THROUGH PREFERENTIAL
PARTNERSHIP APPROACH
 COMPANY OVERVIEW
 Afric Call Centre Solutions (Pty) Ltd aka ACCS is a company managed by group of executives
and professionals with extensive call centre and holistic wide scope business development
experience who synergized their knowledge base, experience and network formed to create
a collective and collaborative approach to business. With seasoned hardcore specialized and
sound business acumen combined with the new generation mentality and ideology gives a
freshly advanced approach to evolving business. from local to national, international and
global presence and through their major links with high profile figures in governmental,
political and corporate sector provides for an extensive and expansive approach to
development and solutions to call centres, housing, infrastructure, bulk services, agriculture
amongst others by virtue of working from the grass root level to top levels and is a fast
growing and recognized company that has managed to make inroads beyond normal
expectations. As a result of specialized key role players merging to form an all-inclusive and
exclusive BEE structure to meet the mandate of the company as major players in the Global
market and is well recognized by major links throughout the globe
BUSINESS PRESENCE & FOOTPRINTS
 AFRIC CALL CENTRE SOLUTIONS (Pty) Ltd has established major links in various countries
across the globe including India, Philippines, Australia, Nigeria, Botswana, Angola, South
Africa. Our primary initiative being the Call Centre (inbound/Outbound) international
contracts has attracted the governmental structures wide interest as a sustainable project,
combatting poverty through job creation, urbanizing the countries, and having a spiral
effect on the economy. In retrospect we have secured government funding to develop the
countries at large and built strong trust and commitment mutually. We initially penetrated
the barriers by means of developing each country’s economy through empowerment and
job creation via the inbound call centre spectrum. We perform as a consulting and
contracting company, affording outbound and inbound international contracts to
companies at large. Based on trust and integrity with key players in these countries, we are
further afforded the opportunity to participate in providing infrastructure and
development services to these countries., Afric Call Centre Solutions (Pty) Ltd is a channel
partner with a solid and flexible partnership approach to business allowing for transparent
and smooth convergence and transition of business development solution, trade and
acquisitions.
 We aim to provide a flexible approach and act a medium to high powered negotiations to
satisfy both the parties as an all-inclusive approach to business, leaving no room for errors,
by ensuring a win-win approach.
WHY AFRIC CALL CENTRE SOLUTIONS (PTY) LTD?
Afric Call Centre Solutions (Pty) Ltd is a business development company
holistically approaching business through Joint Venture Partnership process,
formalized by experiences and seasoned partners who individually have strong
links throughout the world, who through partnership approach have collectively
strengthened the company adopting strategic solutions tailor made and
designed conducive to the country environment for sustainable development
and growth.
OUR VISION
 To grow our business from provincial level to national level and international
through Global Presence. We hope to become one of the leading and best
performing company in terms of our strategic approach to unconventional and
creative approach to developing and service delivery, by means of under
promising and over delivering thereby exceeding the expectations of our
clientele, and priding ourselves in development via due process.
 To become an outstanding company that is capable to provide skills
development and training needs to the youth and community members in the
community or country of development through skills transfer and local
induction and empowerment to ensure sustainability, independent
maintenance and continuous growth.
 To become the leading investor/contractor/consultant /trainer/developer by
providing the best quality skills and masonry work.
OUR MISSION
 A teaching and learning environment that values and supports the
community.
 Promoting excellence in the field of infrastructure development, construction
and project management.
 External engagement that promotes innovation and entrepreneurship
through collaboration with other service providers within the SMME sector.
OUR CORE VALUES
 Respect,
 Recognition,
 Opportunity and Access Loyalty,
 Dignity and Trust Transparency,
 Openness,
 Honesty and Responsibility,
 Accountability,
 Collegiality and Professionalism
OBJECTIVES
 Objectives
 The business wants to develop future skills as well as professionals who will enter the
Global market.
 To maintain healthy industrial relations
 To provide job security for our employees in the country of development and construction.
 To continuously develop, upgrade skills both at workplace and management level.
 To provide a quality & competitive service, efficiently delivered to meet project deadline.
 To work closely, transparently and methodically with the partners of each project ensuring
joint success and growth.
 To make profit for all parties involved ensuring a Win-Win situation
IN CONCLUSION
We believe that given the opportunity, we can grow to higher heights, expand
the client base, infiltrate the market, offer an effective and efficient corporate
level service and build better and stronger long term relationships with clients
through trust and integrity, thereby retaining and maintaining them for many
years to come. We aim to please and are pleased to aim for major growth in our
customized and specialized industry.
CHIEF EXECUTIVE OFFICER
MR MANUEL MOODLEY
 MANUEL MOODLEY WAS BORN IN CHATSWORTH AND ATTENED WELBEDENE SECOUNDRY SCHOOL AT THE AGE OF 18
MANUEL MOODLEY WHEN TO STUDY AT OVAL INTERNATIONAL COLLEGE WERE HE OBTAIN IS DIPLOMA IN
INFORMATION TECHNOLOGY AND GRAPHICS .
 MANUEL STARTED IS CALL CENTRE CAREER AT THE AGE OF 20 WERW HE WORKED FOR A CALL CENTRE CALLED DCM AS
A CALL CENTRE AGENTS DOING SALES . WHEN MANUEL WAS AN AGENT HE WANTED SOMETHING MORE SO HE JOIN
VELOCITY CALL CENTRE AS A 2 IC FOR CELLC CONNECT .THEN AS A 2IC MANUEL WANTED TO EXPLORE THE CALL CENTRE
INDUSTRY EVEN MORE SO HE DECIDED TO JOIN JDL INTERNATIONAL AS A CALL CENTRE TEAM LEADER FOR SA GETAWAY
.THEN MANUEL DECIDED HE COULD CHANGE THE CALL CENTRE INDUSTRY AND GIVE MORE THAN A TEAMLEADER THEN
MANUEL JOIN PCS AS A CALL CENTRE MANAGER WERE HE HAD TO RUN THE WHOLE FLOOR OF 100 AGENTS . WHILE
MANUEL WAS IN PCS HE DECIDED TO JOIN MOBILE MEDIA AS A DIRCTOR THEN MANUEL DECIDED TO GIVE THE CALL
CENTRE INDUSTRY A BREAK AND JOIN SUMTHING NEW CALLED KHUPHUKA KING AIRWAY AS A BUSINESS
DEVELOPMENT MANAGER .
 NOW AFTER YEARS LATER MR MANUEL MOODLEY DECIDED TO GO BACK TO CALL CENTRE INDUSTRY AS A C E O OF ACCS
WERE NOW MR MANUEL MOODLEY CAN CHANGE THE CALL CENTRE INDUSTRY INTO A GOOD WORKING ENVIRONMENT
SO THAT PEOPLE CAN EARN A GOOD SALARY AT END OF EACH MONTH . MR MANUEL MOODLEY AFTER SO MANY YEARS
OF SALES EXPERIENCE DECIDED HE WILL CHANGE THE CALL CENTRE INDUSTRY BY BRING INBOUND INTERNATINOAL
CAMPAIGN WERE THERE NO SALES INVOLVED
CHIFE FINANCE OFFICER
MR SANJEEV SINGH
Accs is growing very fast and become world wide know Accs is taking the Call
Centre Industry to another level we are here to help people earn a good income
at the the end of the month. Our main focus is to change the call centre Industry
into a good working environment so that trust can set in and better the future of
people that work in the Call Centre Industry
CHIFE OPERTIONS OFFICER
MR ERNEST MUNSAMI
We, at Afric Call Centre Solutions, strive to attain the
highest service levels to meet all our customers'
expectations.
We are constantly looking for ways to improve our
standards and create an excellent working environment,
committed to you are all your business needs.
Our Focus is Better Business for You
.