Platinum Sponsor:
June 2 – 4, 2010
Millennium Knickerbocker Hotel, Chicago, Ill.
WELCOME
Stephanie Drake
ASHHRA Executive Director
2
WELCOME & OVERVIEW OF AGENDA
Karmen R. Reid, CCP, PHR
Section Head, Salary Administration
Mayo Clinic
3
7:00 – 8:00 a.m.
8:00 – 8:30 a.m.
8:30 – 8:35 a.m.
8:35 – 8:45 a.m.
8:45 – 9:05 a.m.
9:05 – 9:10 a.m.
9:10 – 10:00 a.m.
10:00 –10:15 a.m.
10:15 - 11:00 a.m.
11:00 – 11:45 a.m.
11:45 a.m. – 1:00 p.m.
1:00 – 1:45 p.m.
1:45 – 2:15 p.m.
2:15 – 2:30 p.m.
2:30 – 3:15 p.m.
3:15 – 4:25 p.m.
4:25 – 4:30 p.m.
4:30 p.m.
5:30 – 7:00 p.m.
4
Platinum Sponsor
Registration
Breakfast
Welcome – Executive Director, Stephanie Drake
Karmen Reid, regional director
AHA/PMG Overview, Jeffery Payne, ASHHRA Board President
Sponsor/Speaker Introduction, Jeffery Payne
“Sponsor Presentation” - Brodie Wood and Shelley Weiner, Diversified Investments Advisors
Break
WOW - Chapter Best Practices – Barry Lindeman and Lynette Walker
WOW Best Practices cont. (in small groups) – Barry and Lynette facilitate
Networking Lunch
HR Leader Model – Karmen Reid and Grace Moffitt
Mentoring/Competencies-Self Assessment - Facilitated by Jim Papp/Maureen O’Keeffe
Break
Breakout by Chapter Size – Facilitated by Carol Bank
ASHHRA Introduces Draft Strategic Plan to Chapter Leaders
Request for Volunteers Dan Zuhlke, immediate past president, ASHHRA
Comments/Announcements/Adjourned
Reception – Sponsored by:
AHA & ASHHRA OVERVIEW
Jeffery Payne
ASHHRA Board President
Vice President, Human Resources
Lakeland Regional Medical Center
5
6
Platinum Sponsor
• Founded in 1898
• Board of Trustees
• Strategy
• Policy
• 501c6
• Chicago and DC based staff
– 9 regional staff
– State hospital associations
Platinum Sponsor
Rich Umbdenstock
CEO
Rick Pollock, EVP
Neil Jesuele, EVP
Advocacy & Public
Policy
Leadership & Business
Development
AHA Solutions
Federal Relations
AONE
Public Policy
Center for HC Governance
Media Relations
Member Relations
Resource Center
Health Forum
HRET
PMGs
Quality Center
Shared Services
Platinum Sponsor
• Member Relations (Chicago)
– Institutional members/CEO
– Regional Policy Boards
– High touch contacts
• Advocacy & Public Policy (DC)
– Federal relations – Legislative & Executive
– Public Policy
• Media Relations (DC)
• AHA resource center (Chicago)
Platinum Sponsor
• AHA Solutions - Endorsed partners and ‘platforms’
• AONE - Nurse executives & managers
• Center for Healthcare Governance - Hospital Trustees
and Physician relations
• Health Forum - Publishing/Data (ICD-10) and
Education
• HRET - High performing systems of care
• PMGs – Personal Membership Groups
• Quality Center - HPOE
• Shared Services - IT, HR, Finance, Legal
Platinum Sponsor
• PMG Division
– 32,000 members
– 78 employees
• PMG staff
– Employees of the AHA
– Association professionals/content experts
– Report to Executive Director/manager
• Boards of Directors
– Volunteers & advocates (elected/appointed)
– Advisory (content expertise)
– Establish strategic direction, plan & budget to
support it
Platinum Sponsor
Contributions to the AHA
• Field representation
– Trends and advocacy
– Health Reform Readiness
• Education
–
–
–
–
–
Conferences
Webinars
On-line courses
Face-to-face programs
Publications
Platinum Sponsor
• Networking
– On-line communities
– Face-to-face
Personal (individual) membership groups:
–
–
–
–
–
–
–
–
–
–
–
ACHI (community health)
AHRMM (materials management)
AHVRP (volunteer resource professionals)
ASHE (facility managers)
ASHES (environmental services)
ASHHRA (human resources)
ASHRM (risk management)
At-Large (former board members, students)
SHCA (consumer/patient advocates)
SHSMD (strategy & market development)
AHA – Certification Center (7 programs)
Platinum Sponsor
• Health Reform Implementation
– Website content and Webinars
– Advisories
– Legislative summaries
– ASHHRA Health Reform Toolkit
– Labor Issues
– Workforce Challenges
– Medical Liability Reform
– Administrative Simplification
14
Platinum Sponsor
•
•
•
•
Clinical Integration (Anti-trust; Stark; CMPs; Anti-Kickback, etc.)
Improving Quality and Safety/HPOE
HIT
Medicare (funding, payment reform, PFP, bundling, IPPS, teaching
hospitals, rural hospitals, 340B drug discount, physician payment,
RACs
• Medicare (funding, payment reform, PFP, bundling, IPPS, teaching
hospitals, rural hospitals, 340B drug discount, physician payment,
RACs)
• Medicaid (funding, S-CHIP, DSH, Medicaid Integrity Program, etc.)
15
Platinum Sponsor
AHA Strategic Plan 2010-2012
GOAL 1: Advance a Healthcare Delivery System that Improves
Health and Health Care
GOAL 2: Optimize Operational Effectiveness of the AHA
Health for Life
HPOE
Personal Membership Group Initiatives
16
Platinum Sponsor
17
Platinum Sponsor
SPONSOR PRESENTATION
Brodie Wood and Shelley Weiner
Diversified Investment Advisors
18
BREAK
Platinum Sponsor
19
WOW!!! BEST PRACTICES
Lynette Walker, RN, Ph.D.
Barry Lindeman, SPHR
Director, Human Resources
Clark Regional Medical
Center
20
&
Director, Human Resources
Central Baptist Hospital
NETWORKING LUNCH
Platinum Sponsor
21
HR LEADER MODEL
Karmen R. Reid, CCP, PHR
ASHHRA Board Member,
Section Head, Salary Administration
Mayo Clinic
22
Grace Moffitt
&
ASHHRA Board Member,
V.P. Corporate Human Resources
Moses Cone Health System
MENTORING, COMPETENCIES
& SELF ASSESSMENT
Jim Papp
ASHHRA Region 2 Consultant,
Manager, Organizational
Development
DuBois Regional Medical Center
23
Maureen O’Keeffe, SPHR
&
ASHHRA Board Member,
System VP, HR & Strategic
Planning
St. Luke’s Health System
MENTORING
THE ASHHRA WAY
Jim Papp
Region 2 Consultant,
Manager, Organizational
Development
DuBois Regional Medical Center
24
• Origin in ancient Greek mythology
• Ulysses was heading off to fight in
the Trojan War
– He asked his trusted friend (Mentor)
to be the tutor of his son,
Telemachus
– With Mentor’s help, Telemachus
learned to fish for himself
25
Platinum Sponsor
Built around the
Human Resource
Leadership
Competency Model
26
Platinum Sponsor
1.
2.
3.
4.
5.
27
Human Resources Delivery
Healthcare Business Knowledge
People Strategies
Personal Leadership
Community Citizenship
Platinum Sponsor
Self-Evaluation Tool
Examine your personal
strengths and identify your
priorities for improvement
28
Platinum Sponsor
•
•
•
•
•
29
Strengths
Common Interests
Job Responsibilities
Size of their Organization
Specific Competencies a Mentee needs to
develop
Platinum Sponsor
•
•
•
•
Seasoned Health Care Leader
Committed to Developing Talent
Interested in Reverse Mentoring
Desires to Develop other Professionals within
their Career
• Can Commit the Time to Devote to a Mentee
• Committed to Continuous Learning
• Sees the Value of a Mentoring Relationship
30
Platinum Sponsor
Communications / Listener
– Create a trusting relationship by showing respect
through attentive listening and maintaining
confidentiality
Counselor
Mentee outlines career goals
 Mentor helps set career objectives that are
specific, measurable, attainable, results-oriented
and time-oriented, but adaptable

31
Platinum Sponsor
• A new-to-the-profession health care HR practitioner (in the field
less than five years)
• HR professionals transitioning into or out of the hospital setting
• HR professional desiring to round out their HR knowledge and
refine their expertise
• A leader who is trying to determine their next career step
• Someone who has a strong desire to excel in his/her profession
• A person who has the time and energy to invest in a mentoring
relationship
• An HR professional who believes that continuous learning is the
way to success
• Someone who is open to change, honesty, self-reflection and
coaching
32
Platinum Sponsor
Communicate and Listen Effectively
– Relationship must be honest, open and trusting
– Assume responsibility for the partnership, cultivate a
relationship with your mentor to establish your
career objectives, focusing on what you want out of
your health care HR profession
– Be open to new ideas and feedback
33
Platinum Sponsor
• Get to know one another, strengths, opportunities for growth
• Discuss interests both in and out of work to determine
common grounds
• Initial meeting can be similar to the feelings of a job interview
• Discuss each party's expectations
• Discuss any prior mentoring experiences
• Discuss your reasons for participating in the mentoring
relationship
34
Platinum Sponsor
Refer to the HR Leader Self- Assessment Tool
Review results
Compare results to mentor’s results
Focus on areas for improvement and strengths
Review with your mentor the HR Leader Mentorship
Competency Guide
 Explore the activities and resources individually or as a team
 Set your development objectives together





35
Platinum Sponsor
All participants can join in
bimonthly Conference Call to discuss
“hot” HR topics
36
Platinum Sponsor
Most Pairs
schedule monthly
calls to cover the
subjects
suggested in the
Mentoring
Program Guide
37
Platinum Sponsor
•
•
•
•
38
HR Leader Model Competency Guide
HR Leader Guidebook
Self-Assessment Tool
HR Leader Model Journal
Platinum Sponsor
• Manual developed to bring structure to the mentor/mentee
relationship
• Consists of five chapters, one for each competency
• Each chapter contains information on transitioning the HR role
to a more strategic nature and the skills that are necessary to
demonstrate competency based upon the new HR model
• Contains 15 lessons
– Three for each competency
– To be completed in one year
39
Platinum Sponsor
Chapter Two: Health Care Business Knowledge
“Embrace New Learning” Lesson 2: Financial Skills
Discuss monthly reports and statements
for your department
Mentor:
• Identify important items
• Offer tips on staying within your budget
40
Platinum Sponsor
• Identify strength and priorities for improvement
• Help match mentor and mentee
INSTRUCTIONS:
41
1.
Go to ASHHRA Web site and review HR Leader Model animation and
descriptions of the HR Leader Competencies
2.
Review competency definitions and related questions in the tool
3.
Recall activities over last year, match those activities to the HR Leadership
competencies, evaluate self to access your proficiency and competence in
performing each activity
4.
Your results should tell you where to focus and your mentor should help
Platinum Sponsor
HR Delivery
Develop HR Strategic Plan that drives HR initiatives from
organizational and business strategies
Healthcare Business Knowledge
Understand and support effective programs associated with
current trends in service delivery across the continuum of
care (e.g., joint ventures, contracting and outsourcing)
42
Platinum Sponsor
Community Citizenship
Build effective relationships with internal and
external customers
People Strategies
Create programs that support the alignment of
employees with the desired culture.
43
Platinum Sponsor
Personal Leadership
Act as a passionate champion for the mission, vision
and values of your organization through your own
personal behavior and action
44
Platinum Sponsor
1 = Opportunity for new learning
Never applies; No Confidence
2 = Development Opportunity
Rarely applies; Relatively Inexperienced
3 = Approaching Proficiency
Sometimes applies; Some Confidence
4 = Proficiency
Usually applies; Confidence in most Situations
5 = Mastery
Always applies; Can do Always
45
Platinum Sponsor
Success Strategy Tool
• To document your desired outcomes in
fostering the Mentor/Mentee relationship
• Joint Effort
46
Platinum Sponsor
Mentee:
Objectives / HR
Leader
Competencies to
Develop
47
Platinum Sponsor
Projects/Activities
to Achieve
Objective
(refer to HR Anatomy
Competency Guide)
Mentor:
Define how the
mentor will help
the mentee to
achieve stated
objective
Complete by:
Status
Jamie Macander
ASHHRA
312-422-3729
• First Formal Program – January 2009
• Matches made & mentor/mentee meet at Annual Conference
• This Year 10 Mentor / Mentee Pairs
•Mentoring Program, First Time Attendee & New-to-the-Profession
Reception at the 2010 Annual Conference – Join 2011 Mentoring
Program and Receive Invitation
48
Platinum Sponsor
BREAK
Platinum Sponsor
49
BREAK OUT SESSION
Carol J. Bank
Region 5 Consultant,
VP, Human Resources
Divine Savior Healthcare
50
INTRODUCTION OF ASHHRA
DRAFT of STRATEGIC PLAN
Jeffery Payne, SPHR
ASHHRA Board President,
Vice President, Human Resources
Lakeland Regional Medical Center
51
52
Platinum Sponsor
1. Looking at the Value Model below, what does it say to you
as a chapter leader? What is the story behind it? What tag
line would you recommend to help explain this Value
Model?
53
Platinum Sponsor
• OBJECTIVES - A high-level achievement.
• STRATEGIES - A way to describe a series of tactics or specific actions.
54
Platinum Sponsor
2. When looking at the strategic plan, do you understand the objectives (top
row)? Can you understand and could you explain the relationship of the
strategies (second row) to the objectives?
Be the first choice for
health care HR
knowledge
-A known source for the
Health Care HR
community
Develop the resources
to effectively share
knowledge
55
Platinum Sponsor
Be a trusted organization
-Deliver quality services
that develop the health
care HR profession
Continually develop
and expand resource
and service lines as
needed by our
community
Lead a diverse and
expansive health care
community
-Engage with, diversify
and enhance membership
Support chapter/
regional growth and
business objectives
Be the influencer of health
care HR workforce policy,
best practice and
procedures
-Increase reliability and
visibility in the health care
community
Develop a community
of influencers
Collaborate with
strategic partners on
workforce issues
3. Now, look at the Value Model in the left hand corner of the strategic plan. What
would each of these audiences say about the strategic plan? What do each of
these audiences want and what will they get if ASHHRA executes this plan?
56
Platinum Sponsor
57
Platinum Sponsor
VOLUNTEERING
Daniel Zuhlke
ASHHRA Immediate Past Board President,
Vice President, Human Resources
Intermountain Healthcare, Inc.
58
QUESTIONS & OPEN DISCUSSION
Facilitated by
Karmen R. Reid, CCP, PHR
ASHHRA Board Member,
Section Head, Salary Administration
Mayo Clinic
59
NETWORKING RECEPTION
Location:
Continental Room Mezzanine Level
Sponsored by:
60
8:00 – 8:40 a.m.
8:40 – 8:45 a.m.
8:45 – 9:30 a.m.
9:30 – 10:30 a.m.
Networking Breakfast
Agenda Overview, Karmen Reid, regional director
Advocacy Update, Doug Jontz
ASHHRA Awards Application/Process/Best Practices
Presenters - Karen Burks, Eileen Brown, John Ostrom
• Individual
• Chapter Management Colorado examples – on Web
• Chapter Management Online 2011
10:30 – 10:45 a.m.
10:45 – 11:30 a.m.
11:30 – 12:30 p.m.
12:30 p.m.
61
Platinum Sponsor
Break
Breakout by Region – facilitated by Kristen Fox
Lunch / Evaluation Completion/Comments/Closing Remarks
Meeting Adjourned
OVERVIEW OF AGENDA
Karmen R. Reid, CCP, PHR
ASHHRA Board Member,
Section Head, Salary Administration
Mayo Clinic
62
ADVOCACY UPDATE
Doug Jontz
Advocacy Committee Member,
Regional Vice President of Human Resources
SSFHS – Northern Indiana Region
63
Chapter Leadership Conference
Advocacy Committee Review
June 4, 2010
64
Committee Chairperson – Les Abercrombie
• Region 1 – Mike Paruta
– CT, ME, MA, NH, RI, VT
• Region 2 – Marcia Telthorster
– NJ, NY, PA
• Region 3 – Lee Byrd, SPHR,
LALFA
– DE, DC, KY, MD, NC, VA,
WV
• Region 4 – Jamie Parsons,
SPHR, FACHE
– AL, FL, GA, MS, PR, SC, TN
65
65
Platinum Sponsor
• Region 5 – Doug Jontz
– CAN, IL, IN, MI, OH, WI
• Region 6 – Steve Hodges, SPHR
– IA, KS, MN, MO, NE, ND, SD
• Region 7 – Felicia Miller, M.B.A,
SPHR
– AR, LA, OK, TX
• Region 8 – Ellen Rehmar, MPA
– AZ, CO, ID, MT, NM, UT, WY
• Region 9 – Gail Blanchard Saiger
– AK, CA, HI, NV, OR, WA
• At-Large
– G. Roger King
– James Trivisonno
• ASHHRA Staff Liasons
– Stephanie Drake
– Jamie Macander
• AHA Liaison
– Carla Luggiero
•
Federal Legislation
–
–
–
–
•
Annual Hill Visit
ASHHRA E-Mails
HR Pulse Articles
Annual Conference Update
Labor Relations
– IRI Union Organizing Survey
– Jones Day/IRI Conferences
– Annual Conference Update
66
Platinum Sponsor
• Identify federal legislation and assess its impact on
health care employment.
– Work with American Hospital Association (AHA)
• Develop position papers
– Patient Lifting
•
Focuses on the issue that hospitals rely on the nurses’ expertise as to what is right for each patient
– Ensuring Patient Safety and Quality Care
•
Mandated Staffing Ratios – Focuses on the issue of more funding to increase the supply of nurses, including
more graduate faculty and facilities and equipment for training
– Workforce Issues
•
Focuses on reasonable immigration laws for foreign nurses, the severe workforce shortages that are anticipated,
and the funding needed for nursing and allied health care education funding
• Educate, inform, and persuade our federal legislators
• Educate and inform our membership, as well as call to
engage
67
Platinum Sponsor
• Briefings
– Lawrence Hughes – AHA Legal Counsel
– Carla Luggiero – Senior Associate Director, Federal
Relations
– Mike Aitken – SHRM
• Hill visit planning
• Lobbying simulation
68
Platinum Sponsor
• Contact with more than 50 members of
Congress
– Education and information
– Relationship building
• Three issues reviewed
– Patient lifting
– Mandated staffing ratios
– Workforce development
• http://www.ashhra.org/ashhra/advocacy/position.html
69
Platinum Sponsor
EFCA – HR 1409/S 560
“Card Check”
Key Provisions
• H.R 1409/S. 560 introduced 3/10/09
• Last Congress, passed House 241-185
• Stalled in Senate on 6/26/07
– 51-48
• Veto threat
70
Platinum Sponsor
• Several business groups
suggest compromise
– Expedited “quickie” elections
– Preserve secret ballot with “post card check”
– Union access to employees at work place
– “Last best offer”
71
Platinum Sponsor
• “We believe EFCA is the best way to
solve our broken labor law system”
– 4/28/10 -- Fred Azcarte, director, AFL-CIO’s
Voice@Work Campaign
72
Platinum Sponsor
Key Provisions-S. 1788/H.R. 2381
• Requires OSHA to establish a federal standard to
require use of engineering control to lift patients and
to eliminate manual lifting of patients
– Exception: when mechanical lifting would
compromise patient care
• Applies to all health care facilities
• Establishes “whistleblower” protections, civil
penalties
73
Platinum Sponsor
• Registered Nurse Safe Staffing Act
of 2009 (S. 54 – Sen. Inouye)
• Nurse Staffing Standards for
Patient Safety and Quality Act of
2009 (H.R. 2273-Rep. Schakowsky)
• National Nursing Shortage Reform
and Patient Advocacy Act (S. 1031Sen. Boxer)
74
Platinum Sponsor
• National Labor Relations Board (NLRB)
• Equal Employment Opportunity
Commission (EEOC)
• Occupational Safety and Health
Administration (OSHA)
• Department of Labor (DOL)
75
Platinum Sponsor
The term “supervisor” means any individual having
authority, in the interest of the employer and for a
majority of the individual’s work time, to hire,
transfer, suspend, lay off, recall, promote, discharge,
assign, reward, or discipline other employees, or
responsibility to direct them, or to adjust their
grievances, or effectively to recommend such action,
if in connection with the foregoing the exercise of
such authority is not of a merely routine or clerical
nature, but requires the use of independent
judgment. [29 USC §152(11)]
76
Platinum Sponsor
Independent Contractors
Ergonomics
Restrictions on Overtime
FMLA Expansions
“Persuader Activities”
77
Platinum Sponsor
• Monitor development in union organizing and collective
bargaining
• Conduct union organizing surveys
– IRI Consultants
• Provide information and education to members
– Annual Conference
– Jones Day/IRI Conference
– E-Mails
– IRI Semi-Annual Labor Relations Survey
78
Platinum Sponsor
• ASHHRA Model
• Rhode Island Model
• State Chapter
–
–
–
–
Amend State Chapter Bylaws
Work with your state hospital association
Identify a champion
Identify state legislative initiatives
• State Hospital Association
• Newspapers
• Legislator’s Newsletters
– Educate state chapter members on advocacy
– Engage!
79
Platinum Sponsor
Register Now!
June 23, 2010
Advocacy Hill Visit Recap Webinar
FREE TO 1ST 100 MEMBERS
80
Platinum Sponsor
Questions/Comments?
Thank You
81
ASHHRA CHAPTER
MANAGEMENT AWARDS
Karen Burks
ASHHRA Region 4
Consultant,
Director, Human
Resources
Le Bonheur Children’s
Medical Center
82
&
Eileen Brown,
MPPM
ASHHRA Region 7
Consultant,
Director of Recruitment &
Benefits
Valley Baptist Health System
2010 Individual Awards
83
Platinum Sponsor
•
•
•
•
Models the Five Competencies
Exemplary Service
Contributes to ASHHRA
Contributes to the Healthcare Human Resources
Profession
• Current ASHHRA member for at least 5 years
• Cannot be an ASHHRA Board member within the
past 3 years
• Must have 3 professional supporting letters
84
Platinum Sponsor
• Trusted counselor or guide
• Experienced individual helping and guiding
another individual’s development
• National recognition
85
Platinum Sponsor
• President, President-Elect, Treasurer, or
Secretary
• Significant contribution to an ASHHRA
Chapter
• Excellence in Chapter Management
• Distinguished Leadership
• Nominee must be an ASHHRA member
• Maximum submission is 1 page
86
Platinum Sponsor
• Volunteer Leadership in chapter management
• Significant contributions that advance the
health care human resources profession
• Not in the role of an officer
87
Platinum Sponsor
• Professionally authored books, articles,
internal or external communications
• Acknowledge contributions made to the
Human Resources profession
• Written or Electronic communication
• Within the last year
• Relevancy to ASHHRA members
88
Platinum Sponsor
Program Description – WHAT??
This program recognizes ASHHRA Chapters for their significant
achievements throughout the course of the plan year in promoting
ASHHRA’s HR Leadership Initiative.™
Program Purpose – WHY??
The ASHHRA Chapter Management Four-Star Awards Program is designed to
assist you as a Chapter Leader in the efficient and effective management of
your chapter.
Eligibility – WHO??
All nationally recognized affiliated ASHHRA Chapters may participate. Must
have a current approved affiliation agreement on file with the ASHHRA
national office for the 2009 program year.
89
Platinum Sponsor
• What do you think are the elements of a
successful chapter?
• Why do you submit a chapter management
book?
• Why do you not submit a chapter
management book?
90
Platinum Sponsor
•
Visit www.ashhra.org to view this description of the ASHHRA Chapter
Management Four-Star Awards program.
•
Assign members of your chapter leadership (e.g. Committee Chairpersons,
committee members, etc.) various responsibilities for completion of the areas
that are mentioned in this program.
•
Identify available resources to assist you in the completion of your program (e.g.
Regional Consultant, financial needs, other purchased services, etc.)
•
Establish specific target dates for completion, affording you enough time for
compilation and submission to ASHHRA in a timely manner.
•
Information submitted must be reflective of the calendar year 2010 only.
Please note: All nationally recognized affiliated ASHHRA Chapters may participate. The Chapter must have a
current approved affiliation agreement on file with the ASHHRA national office for the 2010 program
year
91
Platinum Sponsor
1. Basic Chapter Management
2. Advanced Chapter Management
The five (5) ASHHRA HR Leadership Competencies:
3. Reach beyond the Expected - HR Delivery
4. Embrace New Learning - Healthcare Business Knowledge
5. Raise Your Voice - Community Citizenship
6. Lead With Your Heart - People Strategies
7. Exemplify Excellence - Personal Leadership
92
Platinum Sponsor
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
93
Roster with ASHHRA members designated
Membership Campaign
ASHHRA Promotion
By-laws and Affiliation Agreement
President ASHHRA Member
Budget
Annual Objectives
Executive Committee Meetings
Communication of Meeting Minutes
Election of Officers to Regional Consultant and ASHHRA
Platinum Sponsor
•
•
•
•
•
•
•
•
•
•
•
94
New Membership Orientation
Chapter Membership Diversity
Chapter By-laws – President-elect must be
ASHHRA member
Chapter By-laws – Secretary must be
ASHHRA member
Chapter By-laws – Treasurer must be
ASHHRA member
Chapter Budget – Treasurer’s Report
Chapter Committees
Chapter funds for President or PresidentElect to attend Annual Leadership
Conference
Chapter nominates an ASHHRA
Outstanding Chapter Achievement Award
Chapter nominates an ASHHRA
Outstanding Chapter Officer Award
Platinum Sponsor
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Chapter distributes at least 2 newsletters
via paper or electronic
Chapter conducts Human Resource projects
Regional Collaboration with other ASHHRA
Chapters
National ASHHRA participants
Chapter President or designee attends Annual
Conference
Chapter Website
Advanced Chapter Website
Chapter Leader Position Descriptions
Leadership Transition Meeting
Chapter Leadership Succession Planning
Chapter Reward & Recognition
Chapter Code of Ethics
Promotion of ASHHRA
Contribute to ASHHRA publications
Extra Credit
• Although effective administration has always been the expected
norm, HR Leaders are now required to raise their skills – in
recruitment and selection, compensation and benefits, human
resources development, employee and labor relations, regulations,
compliance, and more.
• The “new” expectations for HR delivery demand effective and highquality programs and services through the utilization of
measurement and analysis. HR delivers through:
–
–
–
–
–
95
Systems and Services
Transactional Work
Compliance
Technology Systems and Solutions
Metrics and Benchmarking
Platinum Sponsor
12 Points
10 points
• Knowing the “business” side of healthcare requires
that HR Leaders shape strategies through seasoned
judgment and visionary insight.
• As HR transitions to this new role, HR Leaders will be
called upon to demonstrate healthcare business
knowledge by:
– Understanding the delivery of healthcare from the perspective of
consumers, employees, payers, physicians and regulators
– Supporting and exhibiting cross-functional capabilities
– Applying best practices throughout the organization
96
Platinum Sponsor
20
points
• By understanding the needs of different
stakeholders and by being capable of responding to
those needs, HR Leaders are invaluable resources
for their organizations. As community citizens, they:
– Build relationships with internal and external stakeholders by
connecting community to business results
– Convene diverse groups to engage them in dialogue about the
role of healthcare in the community
– Partner with external communities to promote the
development and growth of healthcare careers
– Personally participate in professional organizations, networks,
and community boards
97
Platinum Sponsor
20
points
• When HR leads the way, employee recruitment, retention
and satisfaction grow, and business results improve. To
ensure the alignment of business strategies with
organizational culture, HR Leaders focus on people strategies
to:
– Capture the hearts and minds of their people – to create the desired culture
– Foster meaningful work that supports a high performance environment and
effective delivery of care
– Create operating models and structures that support the alignment of
people, strategies and culture
– Develop value-based leaders who have the ability to create a shared vision
that delivers results for the organization
– A ttract and develop a diverse workforce that meets both the needs of
patients and the community
– Ensure that their organizations have talent management and succession
planning in place to sustain delivery of care
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Platinum Sponsor
• More than any other group, HR is better equipped to address issues of
integrity such as ethics, honesty, accountability and business practices. HR
Leaders reflect personal leadership through integrity and courage when
they:
– Champion the mission and vision of their organizations
– Display passionate dedication to the mission of healthcare, especially in the
care of patients and families
– Inspire, influence and motivate others
– Build trust through collaboration and consultation with stakeholders within the
organization
– Model transformational thinking and continuous improvement
– Focus on achieving exceptionally high standards and are accountable for results
– Demonstrate self-awareness and self-motivation
– Champion continuous learning and self-growth
24
– Exhibit leadership through community service
points
99
Platinum Sponsor
100
Platinum Sponsor
101
Platinum Sponsor
FOUR STAR
• All Basic Chapter Management Items Required,
• plus a total of 95 - 109 points
THREE STAR
• All Basic Chapter Management Items Required,
• plus a total of 70 – 94 points
TWO STAR
• All Basic Chapter Management Items Required,
• plus a total of 40 – 69 points
ONE STAR
• All Basic Chapter Management Items Required,
• plus a total of 20– 39 points
HONORABLE MENTION
All Basic Chapter Management Items are Required
102
Platinum Sponsor
• FOUR STAR
• $700 awarded plus 3 Membership Certificates
• THREE STAR
• $400 awarded plus 2 Membership Certificates
• TWO STAR
• $300 awarded plus 1 Membership Certificate
• ONE STAR
• $200 awarded plus 1 Membership Certificate
• HONORABLE MENTION
• Program Certificate
103
Platinum Sponsor
CHAIR
Karmen Reid, Section Head, Salary Admin
Mayo Clinic
200 First Street Southwest
Rochester, MN 55905
Phone: 507/266-0895
Fax: 507/284-1445
EM: reid.karmen@mayo.edu
REGION 1, Connecticut, Maine, Massachusetts, New
Hampshire, Rhode Island, Vermont
Lisa McIlwain
Vice President, Human Resources
Lincoln County Healthcare
35 Miles Street
Damariscotta, ME 04543
Phone: 207/563-4578
Fax: 207/563-3717
EM: lisa.mcilwain@lchcare.org
REGION 2, New Jersey, New York, Pennsylvania
James Papp
Manager, Organizational Development
DuBois Reginal Medical Center
POB 447
DuBois, PA 15801
Phone: 814/375-3227
Fax: 814/372-3227
EM: jmpapp@drmc.org
104
Platinum Sponsor
REGION 3, Delaware, District of Columbia, Kentucky, Maryland, North
Carolina, Virginia, W. Virginia
Lynette Walker, RN, Ph.D.
Director, Human Resources
Central Baptist Hospital
1740 Nicholasville Road
Lexington, KY 40503-1499
Phone: 859/260-6179
Fax: 859/260-6069
EM: lwalker@bhsi.com
REGION 4, Alabama, Florida, Georgia, Mississippi, Puerto Rico, South Carolina, Tennessee
Karen Burks, Director, Human Resources
Le Bonheur Children’s Medical Center
7242 Easterly Lane
Memphis, TN 38125
Phone: 901/287-5154
Fax: 901/287-5185
EM: burkska@lebonheur.org
REGION 5, Canada, Illinois, Indiana, Michigan, Ohio, Wisconsin
Carol J. Bank, VP, Human Resources
Divine Savior Healthcare
PO Box 387
Portage, WI 53901
Phone: 608/745-5620
Fax: 608/745-5181
EM: cbank@dshealthcare.com
REGION 6, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota,
South Dakota
Kenneth Brown, Vice President, Human Services
Pratt Regional Medical Center
200 Commodore
Pratt, KS 67124
Phone: 620/450-1170
Fax: 620/450-1410
EM: kbrown@prmc.org
REGION 7, Arkansas, Louisiana, Oklahoma, Texas
Eileen Brown, MPPM
Director of Recruitment & Benefits
Valley Baptist Health System
2101 Pease Street
Harlingen, TX 78550
Phone: 956/389-6548
Fax: 956/389-1990
EM: eileen.brown@valleybaptist.net
REGION 8, Arizona, Colorado, Idaho, Montana, New Mexico, Utah,
Wyoming
Alisa Rathbun
VP, HR & Talent Resources
Centura Health at Home
1391 Speer Blvd, Ste. 600
Denver, CO 80204
Phone: 303/561-5000
Fax: 303/561-5217
EM: alisarathbun@centura.org
105
Platinum Sponsor
REGION 9, Alaska, California, Hawaii, Nevada, Oregon,
Washington
Kristen Fox, MBA, SPHR Director, Human Resources
Kadlec Regional Medical Center
888 Swift Blvd.
Richland, WA 99352
Phone:509/942-2207
Fax: 509/942-2731
EM: foxk@kadlecmed.org
CHAPTER OFFICER DIRECTOR
(Term expires 12/31/10)
Barry Lindeman, Director, Human Resources
Clark Regional Medical Center
1107 W. Lexington Avenue
Winchester, KY 40391
Phone: 859/745-3404
Fax: 859/745-3643
EM: blindeman@clarkhospital.org
ASHHRA Staff Liaison
Regina Stoker
Phone: 312/ 422-3725, Fax: 312/ 422-4575
EM: rstoker@aha.org
Secondary Staff Liaison
Sharon Allen
Phone: 312/422-3722
Fax: 312/422-4575
EM: sallen@aha.org
All materials should be received by ASHHRA no
later than the announced deadline
Attention: Regina Stoker, ASHHRA,
One North Franklin, 31st Floor,
Chicago, IL 60606
106
Platinum Sponsor
BREAK
Platinum Sponsor
107
BREAKOUT SESSION
Kristen Fox, M.B.A., SPHR
ASHHRA Region 9 Consultant,
Director, Human Resources
Kadlec Regional Medical Center
108
Please take a moment to review the questions and identify which question you would like
to discuss first to ensure that enough time is allotted to the areas of interest for the group.
•
How Chapters are using technology to connect with members. Is anyone using Facebook,
Linkedin, Twitter?
•
Have you seen conference attendance drop because of the economy? What are you doing in
response? How are you delivering education? Is anyone using Web technology? Participation and
costs?
•
How do you reach out to involve senior HR leaders?
•
Who in your chapter is responsible for the Chapter Management submission?
•
How are Chapters meeting the ASHHRA Awards criteria for working with another Chapter in their
region?
•
What kind of succession planning do you have for board members and officers?
•
How are Chapters using the health care reform toolkit available on the ASHHRA Web site?
•
Do Chapters do anything special to attract student members? Do you do anything to leverage
student talent in internships or projects?
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Platinum Sponsor
LUNCH, CONFERENCE EVALUATION,
COMMENTS, CLOSING REMARKS
THANK YOU FOR ATTENDING
HAVE A SAFE TRIP HOME
110