Veterans’ Program Services in the
One-Stop Environment
Veterans’ Program Staff Training
Roles, Responsibilities, Expectations
& Programs
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Training Objectives
These are the objectives of this presentation:
Awareness of the Veterans’ Program Mission
Comprehension of Veterans’ Staff Roles & Responsibilities
Awareness of U.S. Department of Labor, Veterans’
Employment and Training Service(USDOL/VETS)
Expectations
Understanding of State Strategies for Success
Awareness of Additional Veteran Programs
Awareness of the State’s Areas of concern
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Florida’s Veterans Program Mission
The mission of the Department of Economic
Opportunity’s (DEO) Veterans’ Program:
To promote and maximize the employment of Florida's
veterans, especially veterans with barriers to employment,
utilizing the complete menu of One-Stop Career Center
resources.
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USDOL/VETS Overview
The USDOL/VETS offers a noncompetitive Jobs for
Veterans State Grants (JVSG) program to eligible veterans
USDOL/VETS offers competitive grants for veterans with
special needs
Veterans’ program monitoring and training through service
reporting, desk audit tool, and Technical Assistance Visit to
provide guidance
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State’s Areas of Focus
Focus for the State Veterans’ Program:
Follow-up on referrals and Job Developments contacts
Case management to veterans with barriers to
employment
Contacting EFM self-registered veterans
Verifying veterans’ EFM registrations
Direct placement requirements by Regional Workforce
Boards (RWB)
Reducing services to non-veterans by veteran
employment representatives
Your feedback on challenges and issues related to
service delivery
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Roles and Responsibilities
There are two types of veterans employment
representatives. They are:
Local Veterans Employment Representatives (LVER)
Disabled Veterans Outreach Program (DVOP) specialist
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DVOP Roles and Responsibilities
Disabled Veterans Outreach Program (DVOP) staff focus on
providing intensive services to veterans with priority to
Special Disabled, Disabled veterans and other eligible
veterans.
DVOP staff will facilitate services to veterans with barriers to
employment and with special workforce needs through case
management.
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DVOP Roles and Responsibilities
DVOP activities and services to prepare disabled
veterans for employment, match them with support
services and reduce or eliminate barriers to employment
include:
Assessment
Counseling
Referral of veterans to supportive services
Referral of veterans to job-focused and outcome-driven
training, certification, etc.
Job development services and employer visits
Job Referrals
Maintain up-to-date Network Guide
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Outreach
DVOP Roles and Responsibilities
DVOP staff will conduct outreach to locate veterans with
special needs at the following organizations and/or
activities:
Vet Centers, VA Medical Centers and Outpatient Clinics
Satellite offices
HVRP Projects: Tampa, Cocoa Beach and Tallahassee
Homeless Shelters
Community based and civic organizations
Veterans' Service Organizations
Veteran Service Officers (VSO) offices
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DVOP Roles and Responsibilities
DVOP Outreach continued:
Workforce Partners and Service Providers
Veterans’ Affairs Educational Coordinators
Faith-Based Organizations
Reserve and National Guard units
Venues and locations where veterans congregate
Universities, Colleges and Community Colleges to solicit
Veterans Administration (VA) Work-Study Assistants
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LVER Roles and Responsibilities
Local Veterans Employment Representatives (LVERs) will
ensure that veterans are provided the full range of priority
workforce services in the One-Stop Career Center, providing
functional oversight over the Veteran's Program.
LVERs also serve as advocates for employment and training
opportunities with businesses, industries and community
organizations.
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LVER Roles and Responsibilities
LVER activities and services include:
Conduct Job Search Workshops
Provide job development and job referrals
Provide career and vocational guidance
Provide Labor Market Information (LMI)
Refer veterans to supportive or remedial services
Provide intensive services to newly/recently separated
veterans
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LVER Roles and Responsibilities
LVER activities and services include (continued):
Conduct Transition Assistance Program (TAP) workshops
Conduct Veterans' Program training for all One-Stop
Career Center associates
Develop and maintain updated (quarterly) Federal
Contractor List
Refer veterans to job-focused and outcome-driven training,
certification, etc.
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LVER Roles and Responsibilities
LVER Advocacy Role for Veterans:
Plan, conduct and participate in Job Fairs for veterans
Contact Unions, Apprenticeship Programs, Chambers of
Commerce, Economic Development Units, etc.
Contact employers to develop employment opportunities for
veterans
Coordinate with and participate in Business Services
Sections outreach within the One-Stop Career Center
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LVER Roles and Responsibilities
LVER Advocacy Role for Veterans:
Facilitate and participate in Employer Mass Recruitments
for new and expanding firms
Facilitate and maintain Employer Recruiting Agreements
Conduct presentations on Florida’s Veterans' Program and
services to veterans at the RWB meetings
Contact Reserve and National Guard Units
Contact other venues and organizations providing services
to veterans.
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DVOP/LVER staff Training
Required Training: All DVOP and LVER staff will take the
required courses at National Veterans’ Training Institute
(NVTI) within 18 months of their initial appointment. In most
cases, selection is based on date of hire.
Courses offered:
 Orientation to Veteran Services (on-line) ***
 Veterans’ Benefits Online (voluntary enrollment)
 Labor & Employment Specialist (LES) required for all staff
 Case Management (CM) required for DVOPs
 Transition Assistance Program (TAP) (for staff designated to
facilitate TAP classes) Facilitator is required for TAP facilitators
 Promoting Partnerships for Employment (PPE) required for LVERs
*** Prerequisite to LES
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Additional Veteran Programs
Homeless Veterans’ Reintegration Program (HVRP)
Homeless Female & Family Veteran Reintegration Program
(HFVRP)
Veterans’ Workforce Investment Program (VWIP)
Military Family Employment Advocacy (MFEA) program
VA Vocational Rehabilitation and Employment (VR&E)
program
Transitioning Incarcerated Veterans’ Program (TIVP)
REALifelines
VA work study program
Transition Assistance Program (TAP)
http://www.floridajobs.org/workforce/Vet_EmpTrngInfo.html
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Additional Veteran Programs
Five VR&E office locations in Florida:
Toni Washington, VR&E Lead DVOP, provides state-wide
coordination of program reporting and awareness training on
the VA’s VR&E program
Regional VR&E locations with VR&E DVOPs:
Pensacola
Jacksonville
Orlando
St. Petersburg
Ft. Lauderdale
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Additional Veteran Programs
TAP: Assists separating military members and their spouses in
their transition to civilian society, at 12 TAP sites in Florida.
Pensacola NAS
Hurlburt AFB
Mayport NAS
Patrick AFB
U.S. Southern Command (Miami)
U.S. Coast Guard (Miami)
Eglin AFB
Tyndall AFB
Jacksonville NAS
MacDill AFB
Key West NS
Whiting Field
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Employ Florida Marketplace (EFM)
Services Reminders:
Veteran registration, including skill profile
Case Management, create Individualized Employment Plan
(IEP)
Provide meaningful service (services with asterisks
in EFM commence or extend participation of the veteran)
Accurate and concise case notes in EFM
Resume builder
Veteran File Search and Skills/Job matching
Identify self-registered veterans
Client messaging for effective communication
Alerts as reminders or triggers to veterans
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Summary
We discussed the following objectives:
Awareness of the USDOL/VETS Jobs for Veterans Grant
Comprehension of the roles and responsibilities of the
LVER/DVOP
Understanding of State strategies for success
Awareness of additional veteran programs
State areas of concern
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Contact Information
Shawn Forehand
State Veterans Programs Coordinator
(850) 245-7424
shawn.forehand@deo.myflorida.com
Paul Furbush
(850) 921-3867
Fax: (850) 921-3495
paul.furbush@deo.myflorida.com
Resources:
DEO Veterans’ Workforce program Resources
http://www.floridajobs.org/workforce/Vet_Resources.html
DOL Vets Veterans Program Letters
http://www.dol.gov/vets/VPLS/VPLDirectory.htm
Student Veterans of America
http://www.studentveterans.org
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