The H.T. Hackney Company
A successful business is built on customer satisfaction.
“A successful business
is built on customer
satisfaction.”
Are you looking for ways increase to your sales?
The H.T. Hackney Company
1200 Burris Road,
Newton, NC 28658
Phone: 828-464-1010
Fax: 828-465-3957
www.hackneynewton.com
1891 marked the beginning of a commitment that has been
kept for over 100 years. H. T. Hackney began a small grocery
business that year with the simple goal of providing the finest
products and superior customer service. Over 100 years later
that same strategy and business philosophy stand true. Let us
show you how we can increase your sales and profits.
Providing quality service
With integrity for over 100 years
Creating a Partnership
Our programs and commitment are created around the concept of
creating a partnership with all of our clients. H. T. Hackney will
takes a vested interest in all of our clients’ success and growth,
creating a partnership with quality service and integrity that
involves more than just a delivery service. With our unique and
contemporary marketing approach, your current and future needs
will always be fully supported by H. T. Hackney. We believe that by
working together, we make both our clients and H.T. Hackney
stronger. We offer many exclusive programs available only to H. T.
Hackney customers, giving them the Hackney Advantage. H. T.
Hackney will partner with you by working with you to have the
best product mix, the best category flow, the best deals, and the
best service of any wholesaler—to help keep you in the business of
being in business.
Building Your Future
On Our History of Success
A successful business is built on customer satisfaction.
1891 marked the beginning of a commitment that has been
kept for over 120 years. H. T. Hackney began a small grocery
business that year with one simple goal of providing the finest
products with superior customer service. Over 120 years later
that same strategy and business philosophy stand true. We
have made it our business to provide customers with
everything they need to be successful in a highly competitive
marketplace. We make it our business to stay focused on the
latest trends and ever-changing retail regulations, then create
strategies to help our customers focus on the business of
being in business.
We Stand Apart So You Stand Apart
Personal Service—A dedicated, professional account manager to keep you and your
stores updated on the most current items, programs, and services available. He will be
at all H. T. Hackney Trade Shows to assist you. We offer professional planograms
utilizing Spaceman Professional.
Foodservice—Our foodservice specialists are available to assist you with any and all
Deli needs. We offer full foodservice programs such as Nathans Famous, Oscar Mayer,
Caribbean Crème, Foster Farms, and Coffee Beanery. We, also, offer our own branded
programs—we have Pirelle’s Pizza, Chappy’s Chicken, and Crossroads Café.
A National Supplier—We have a strong working relationship with manufacturers,
resulting in programs proven to drive sales and enhance your bottom line. With our
exclusive Multi Vendor End Caps, you will receive high margins on snacks, pastries,
confection, and meat snacks.
Service Levels above national averages - consistently above 99%
Largest Selection of Products—Buying power of a large distributor, with enough
flexibility at the division level to meet all of our retailer’s individual and unique needs.
We have a full Novelty/Health and Beauty Care program—full service or non service.
Every Day Low Price (EDLP) programs with General Mills, Hershey, Kellogg’s, Kraft, and
Procter & Gamble. Extensive Parade private label programs. We have complete Rebate
and Accrual Programs.
Delivering Traditional DSD Items—Eliminate DSD Vendors for ice cream, milk,
bread, pastries, fruits, and vegetables. We offer: Uncle Rays Chips (chips with unique
flavors), Great American Deli (fresh sandwiches—traditional and premium), United
Prepaid Network (phone cards, cell pins, bill pay, age/check verification), and ATMs.
Custom Order Books/Invoices/
Replenishment —We offer customized order
books and invoices. We have a cigarette
management program for each individual
store—via smart ordering device, web and/or
hard copy. We can monitor and manage PM—
CMO 5 and USST.
Annual Event
The H. T. Hackney Food Show Expo
One of the largest Wholesaler Trade Shows in the Southeast, held annually
in the spring. The deals are typically between 10—15%.
Myrtle Beach, SC
April 12—14, 2013
Superior Service
We’re often asked what makes us different from other wholesalers. In a word,
it’s service. At H. T. Hackney, we believe that there is more to being a
wholesaler than delivering groceries at a great price. Where other wholesalers
have cut their sales force and eliminated both in store visits and merchandising
teams, we have added to our team.
We provide more than a delivery service. Our Account Manager works with both
the your office and your Store Personnel. He will demo new items, recommend
replacements for deleted/non—turning items, take care of all your credits, keep
your tags current, assist with resets— by providing both manpower and
category flow. He will cut new items into sets.
Your account manager will have the latest tools of the trade to provide you with
the most up-to-date information on the trade. We don’t believe that just
because we’ve always done it a certain way, that that’s the best way. We strive
to stay ahead of the curve in providing you the information you need to be
successful, helping to keep your eyes focused on your business.
Your account manager will have many tools at his disposal. He will be able to be
in constant contact with you, by phone, text, and email. He’ll have access to the
web at any time—using his phone, tablet, and/or laptop. All of our credits are
electronically handled at the store level. He will be able to print tags at the
store, giving him the ability to make changes that you or your managers have
requested.
You will have a dedicated customer
service representative. She will be
the go-to-person when you or your
managers need to contact
someone at the warehouse. She is
knowledgeable about your account,
will work with your account
manager to provide you
exceptional service.
Technology
Real time, online account access, including accounts
receivable, invoices, movement data, graphical trend
reporting, current price and retail, item inventory, UPC data,
and cigarette brand reporting are all available through our
web access. With online access through the HT Hackney
Corporate and Newton websites you are able to simplify
many of your tasks. From creating custom order guides,
ordering and viewing orders to forced distribution, our online
access is designed to assist you and make tasks easier. Many
of the reports that you need can be configured to
automatically run for you and they will be in your inbox the
morning you need it. You are able to view new items,
authorize items, and maintain SRPs in a user friendly manor.
You can view monthly money savers and sales bulletins and
order for your locations, all from your desk.
HOSS—a powerful handheld tool operating on the Microsoft
PocketPC platform allows customers the ability to perform
various functions including: placing orders, generating buildto-orders, viewing cost and retails, and many more tasks. It
will generate a suggested order for a specific location, based
on an 8 week average. Item movement is displayed along
with the last purchase date, cost, and retail on one easy to
read display. The screen is color coded to instantly tell your
managers if the items are low on stock, out of stock,
substituting to a new item, or deleted by the manufacturer.
Scanning the shelf tag, the item, or the case, makes ordering
simpler.
Intermec—a H. T. Hackney Employee handheld device that
allows for ordering, creating shelf tags, and issuing credits.
The information is updated daily, allowing your account
manager the ability to take care of all your needs. No more
handwritten tags or waiting for information to effectively
take care of your locations. Our merchandisers use the POET
system to accomplish the same task.
Food Service Programs
From take and bake to heat and serve, we have
everything you’ll need.
We offer beverage programs from coffee and tea
to soft drinks and slushies.
The H. T. Hackney Company supports many food
service items and programs.
We have several Branded food service programs
without the franchise fees that feature Tyson’s
Products. These include Chappy’s Chicken, Crossroads
Café Subs, and Pirelle's Pizza.
Proprietary Programs

Multi Vendor Endcaps

Best of the Best

Candy

Pastries

Movie Theater Box Candy

Meat Snack

Uncle Rays Chips

Great American Deli Sandwiches

Coffee

Credit Cards

Phone Cards

ATM

Private Label Water

Chappy’s Chicken

Pirelle's Pizza

Crossroad Café
Point of Sale Material
Custom signs for your every need
All signs made to your dimensions
Your Graphics and Colors
Add your logo—no problem
All signs printed in house
Available Signs:

Static clings

Window signs

Shelf Talkers

Pump Toppers

Menus

Food Service specials

Banners

Hanging signs
Creating a Partnership
In conclusion, we believe the most important advantage of a partnership
between You and H. T. Hackney is the many services and programs that
we offer.
H. T. Hackney possesses the valuable information, knowledge, and
support that stores and management need everyday.
You can count on H. T. Hackney to provide the tools your business needs
to focus on the business of being in business.
We have not forgotten the principle on which our company was founded:
A successful business is built on Customer Satisfaction!
Thank You