Concessionaire:
Concept:
New Concession Location Onboarding Checklist
CONCEPT INFORMATION
Space Number/
Location:
Local General Manager
24/7 Contact:
Location store
managers:
Concession Location
Phone Number:
Concession Location
Mailing Address:
Concession Location
Opening Date:
OPENING CHECKLIST
Activity
Time Frame
Additional Information
Badging process
As needed
Handbook Section II. D
Submit Concessions Contact Information Form As needed
and update as needed
Handbook Sections IV. D.,
V. D., VI. D., and VIII. E.
Acquire employee parking on property
As needed
Handbook Section II. E. and
VIII. F.
Management/supervisor employee receipt
and review of Concessionaire Handbook,
hourly employee receipt and review of
Concessions Employee Quick Reference
Handbook. Signed forms acknowledging
receipt and review available at Concession
Location.
Upon hire
Handbook Section III. F.
Concessionaire meetings with CRDC Logistics
Manager to discuss deliveries to the
Concession Location
As necessary
Handbook Section IV. P.
Develop an evacuation plan and severe
weather plan, including disaster plan training
for employees
30 days prior to
opening
Handbook Section VI. B.
Mail delivery address assignment for
Concession Location
30 days prior to
opening
Handbook Section II. F.
Submit uniform standards for Concession
Location
30 days prior to
opening
Handbook Section IV. A. and
VI. B.
Submit Concessionaire Return Policy signage
30 days prior to
opening
Handbook Section III. G.
Submit Price Survey for Concession Location
30 days prior to
opening
Handbook Section IV. H and
VI. B.
Submit Store Hours for Concession Location
30 days prior to
opening
Handbook Section VI. F.
Submit to-go packaging for Concession
Location
30 days prior to
opening
Handbook Section IV. J.
Submit cleaning schedule for Concession
Location
30 days prior to
opening
Handbook Section IV. M., VI.
B., and VIII. C.
Submit preventative and routine maintenance
program for Concession Location
30 days prior to
opening
Handbook Section IV. N., and
VI. B.
Submit waste and product transporting carts
for approval, if different than pre-approved
conveyances
30 days prior to
opening
Handbook Section IV. Q. and
IV. R.
Concession Location meeting with
maintenance to set up pest control schedule
30 days prior to
opening
Handbook Section IV. O.
Concession Location meeting with finance to
discuss sales reporting in the daily sales portal
30 days prior to
opening
Handbook Section VI. B.
Data and phone line setup
Prior to opening Handbook Section IV. T.
Submit for approval any music and volume
level of music for Concession Location
30 days prior to
opening
Handbook Section IV. W.
Submit any franchise standards, procedures,
and franchise quality audit forms
30 days prior to
opening
Handbook Section VI. B.
Submit quality audit forms and company or
Concession Location operating standards and
procedures
30 days prior to
opening
Handbook Section VI. B.
Submit documentation of evacuation plan,
severe weather plan, and disaster plan
personnel training
Within 30 days
of opening
Handbook Section VI. B, VII. C,
and VII. D.
CONTINUING OPERATIONS CHECKLIST
Activity
Time Frame
Additional Information
Submit Health Inspection and Fire
Safety Reports
Within 48 hours of
receipt
Handbook Section VI. B.
Submit written copy of Concessionaire’s Within 48 hours of
response and/or corrective actions to
referral
customer complaints referred from
Authority
Handbook Section VI. B
Maintenance Log and Chemical Log
must be kept up to date at all times
Ongoing
Handbook Section VI. B.
Update Concessions Contact
Information Form
As needed
Handbook Sections IV. D.,
V. D., VI. D., and VIII. E.
Submit documentation of evacuation
plan, severe weather plan, and disaster
plan training
At least annually
Handbook Section VI. B, VII.
C., and VII. D.
Copies of all documentation that require submittal should be sent to the Concessions Department via
email to Concessions@TampaAirport.com. Concessionaires with any questions regarding reporting of
documentation should contact the Concessions Department by calling 813-554-1418 or by email at
Concessions@TampaAirport.com.