Enterprise Collaboration:
Beyond Electronic Yellow Pages –
Connecting People in New Ways
Wednesday, Sept. 13, 2000 2:30 p.m. - 3:15 p.m.
John T. Maloney, COO, Collaboratory, Inc.
www.collaboratory.com ### collaborate@collaboratory.com
The Next 15 Minutes
 eBuisness Transformation
 KM Strategy: Vision & Direction
 Collaboration: Value Networks
 Business Benefits
 Building Collaboration: Activate KM
 Quick Definitions + The Five “Cs”
 Applied KM: Where, What
 Collaboratory™ Methodology
 Next Steps & What to Remember
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
eBusiness Transformation
“Collaboration is the fundamental starting point for
eBusiness transformation. Without collaboration,
organizations will be unable to evolve their
employees or processes. Unfortunately, many
organizations fail in their collaborative efforts by
getting caught up in infrastructure and ignoring
people & process.”
Dan Rasmus, VP, Giga Information Group. “Leveraging
Knowledge Conference,” Orlando, FL, April, 1999
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
KM & Enterprise Collaboration Vision & Direction
Vision
Craft a value network that best expands,
extends and exploits knowledge & intellectual
capital within your organization and across
your industry.
Direction
Creation of a significant competitive business
advantage by building business communities,
effective electronic collaboration, and achieving
mastery of the eBusiness knowledge ecosystem.
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
KM & Enterprise Collaboration Objective
Objective
Extend your collaborative infrastructure to a
value network that eases & expands the
seamless exchange of:
Goods, Services & Revenue (GSR)
Knowledge (design, know how, production)
Intangibles (relationships, loyalty, community)
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
Enterprise Collaboration Value Networks
© www.vernaallee.com
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
The Business Benefits
 Reduced Cycle Time for Innovation
 Improved Use & Management of Intellectual Capital
& Existing Internal Resources
 Far Greater Agility & Responsiveness to Change
 More Effective, Deeper Relationships
 Greater Use of External Knowledge & Resources
 Closer Integration of Partners, Processes & Far
Greater Customer Loyalty
 Greater Marketing Synergies
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
Building Collaboration –
Activating KM
Computation:
Information Technology
& Data Access
Strategic Focus
Communities:
Collaboration &
Context
Communications:
Person to Person
People to Information
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
Building Collaboration Activating KM
Strategic Focus
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
Some Quick Definitions
Knowledge management: is a discipline using human
expertise and information to improve productivity and
productivity growth (innovation).
Electronic Collaboration: enables business
stakeholders to work together effectively over time
and space using electronic devices.
Communities: are groups of people informally bound
together by shared expertise, knowledge and passion
for a joint business objective and common goals.
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
KM: The 5-Cs to Remember
Context


What makes KM different from IM or IT
Communication


People-to-people, People-to-information
Coordination


Project Teams, Calendaring / Scheduling
Collaboration


Synchronous and Asynchronous
Community


The Key to Success
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
Applied KM & Collaboration:
Where
Clear, Measurable Economic Benefit
Sharing/Using Complex Information
 Frequent, Critical Connections Between
People
Specific Need to Shorten Cycle Time
Feeling of “Collaborative Pain”
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
KM & Collaboration Technology
What
 Open, Flexible Collaborative Frameworks
 Avoid Vertical Point Solutions
 Expand & Extend Existing Infrastructure
 Robust, Secure Outsourced Model
 Just-in-time, Just Right Functionality
 Role & Policy-based Computing
 Directory-Centered Applications
 128-bit Encryption & Public Key Infrastructure
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
Knowledge Ecosystem
Tomorrow’s Collaborative
KM Architecture
Trusted
Infomediary
Customers
Employees
Suppliers
Partners
Advantages:
www.collaboratory.com
collaborate@collaboratory.com
•Highly Scalable, Intelligent
•Simple, Robust, Sound
•Community-based, Open
•Chaining, Referrals, Low TCO
•High Business Interoperability
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
KM & Collaboration Technology
Collaboration
Collaborative
Applications
•Sharing
•Viewing
•Documents
•Scheduling
Compound
Document
Repository
Common
Operating
Environment
•Text, Graphics
•Audio, Video
•Archive
•Word Processing
•Spreadsheet
•Creation
Check-in
Check-out
Check-in
Check-out
Project Teams
Intranet
Internet/WWW
•Enterprise Apps •External Systems
•Info Access
•Remote Access
•Directory
•Legacy Apps
Info Access
Business Groups
Info Access
Practice
Assemblies
Active Directory Services
Ecosystem Communities
Employees, Customers, Partners, Suppliers
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
KM & Collaboration Action Required
 Kick-off & Lead Knowledge Management Initiative
 Identify Project Manager & Administrator
 Identify Target Population
 Win Executive Sponsorship From Business
 Involve:
 People
 Process
 Technology
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
KM & Collaboration –
What to Remember
 Communities Are the Organizational Horizon
 Enable Business Communities w/Collaboration
 Activate Knowledge Management w/Collaboration
 Value Networks: GSRs, Knowledge & Intangibles
 People & Process Come First
 Technology: Timely, Easy, Secure & in Context
 The Time to Act Is Now!
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
SF & Silicon Valley KM Cluster
 Quarterly Events
 September 29, 2000 (SF)
 Thought Leaders
 Practioners & Executives
 Local Community
 Not-for-Profit
 eRegister Today!
www.eknowledgecenter.com/sfc/
www.collaboratory.com
collaborate@collaboratory.com
Copyright © Collaboratory™ Incorporated, 2000. All Rights Reserved.
This document is protected by copyright law and international treaties.
Collaboratory™ is a registered trademark of Collaboratory, Inc.
Enterprise Collaboration:
Beyond Electronic Yellow Pages –
Connecting People in New Ways
Wednesday, Sept. 13, 2000 2:30 p.m. - 3:15 p.m.
John T. Maloney, COO, Collaboratory, Inc.
www.collaboratory.com ### collaborate@collaboratory.com