Chapter 1: Marketing Is All Around Us Section 1.1 The Meaning of Marketing • Marketing - the process of developing, promoting, and distributing products to satisfy customers’ needs and wants. ▫ Products include goods and services, with of which have monetary value and satisfy customers’ needs and wants. ▫ Goods are the kinds of things you can touch or hold in your hand (hammers, cars, soft drinks, clothing and computers care goods). ▫ Services are the kinds of things you can’t physically touch (dry cleaners, amusement parks, income tax prepares, and movie theaters provide services). ▫ An exchange takes place every time something is sold in the marketplace. Marketing and You • • • • • • • • • Product planning Packaging Advertising Displays Promotional techniques Selling Distributing Target audience Marketing research Foundations of Marketing 4 Basic Foundations 1. Business, Management, and Entrepreneurship – understanding the concepts that affect business decision making 2. Communication and Interpersonal Skills – understanding concepts, strategies and systems needed to interact effectively with others 3. Economics – understanding the economic principles and concepts that are basic to marketing 4. Professional Development – understanding concepts and strategies needed for career exploration, development, and growth 7 Functions of Marketing 1. Distribution – deciding where and to whom products need to be sold in order to reach the final users. 2. Financing – getting the money that is necessary to pay for the operation of a business. 3. Marketing Information Management – getting the necessary information to make sound business decisions. 4. Pricing – how much to charge for goods and services in order to maximize profits. 7 Functions of Marketing Continue… 5. Product/Service Management – obtaining, developing, maintaining, and improving a product or a product mix in response to market opportunities 6. Promotion – communicating with potential customers to inform, persuade, or remind them about a business’s products makes up 7. Selling – providing customers with goods and services they want Quiz • What is the definition of marketing? • Where does an exchange take place? • True/False A good is the same thing as a service. • True/False There are 7 functions of marketing. • What is the definition of pricing?