Statewide Readiness Test - CTB/McGraw-Hill

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Welcome

Spring 2014 Online Testing

IREAD-3

ISTEP+ Applied Skills and Multiple-Choice

Site Readiness Training

Webinar Training Sessions: Calls will be operator assisted.

Submit questions through the chat window.

Conference Call information – Provided in webinar confirmation email.

Agenda

Panelist Introductions

Session Goals, Common Terminology, Online Testing Administrations

Milestone Review

Checkpoint 2 Tasks, Roles and Responsibilities

Technology Preparation for Online Testing (including iPad)

Statewide Readiness Test

Support – Wireshark, TDC Log File Review, Contacts, QA

Slide 2

Agenda – Welcome

Panelist Introductions

Session Goals, Common Terminology, Online Testing Administrations

Milestone Review

Checkpoint 2 Tasks, Roles and Responsibilities

Technology Preparation for Online Testing (including iPad)

Statewide Readiness Test

Support – Wireshark, TDC Log File Review, Contacts, QA

Slide 3

Welcome

Indiana Department of Education

• Michele Walker, Director, Office of Student Assessment

• Lori Weber, Assistant Director of Student Assessment

• Elizabeth Andrews, Assessment Specialist

• Ben Kemp, Assessment Specialist

CTB/McGraw-Hill

• Shiva Doreswamy, Portfolio Manager

• Cece Robinson, Program Coordinator

• Donna Hyland, Online Implementations

Slide 4

Agenda – Goals, Terms, Online Admins

Panelist Introductions

Session Goals, Common Terminology, Online Testing Administrations

Milestone Review

Checkpoint 2 Tasks, Roles and Responsibilities

Technology Preparation for Online Testing (including iPad)

Statewide Readiness Test

Support – Wireshark, TDC Log File Review, Contacts, QA

Slide 5

Test Delivery

Client (TDC)

Installation

Session Goals

Content

Installation

Support and

Troubleshooting

Session Goals

Statewide

Readiness Test

Session

Goals

Slide 6

Common Terminology

Checkpoint 2

Content Preposition /

Install

Content Source Folder

Content Target Folder

Configuration Switch

Statewide Readiness

Test

Step 2 in the readiness assessment process. Load testing client and participate in Statewide Readiness Test.

Testing content must be downloaded and added to the objectbank folder prior to testing.

Created by local tech. When using the TDC custom installer, this folder is the content source location.

“Objectbank” folder in TDC. When using the TDC custom installer, content is retrieved from content source folder and loaded to the objectbank folder automatically.

Used to update the proxy.properties file automatically or to point to content source folder. Use with TDC custom installer.

A test to simulate student testing traffic. This test provides an opportunity to confirm readiness at the local level, the

CTB servers and the ISP/route between the two.

Slide 7

Common Terminology

TDC Installer - Custom

TDC Installer -

Standard

TDC Shortcut

“TDC Installer” Source

Location

One option to install the testing client. This version auto unpacks and installs to a public user directory.

A standard software installation option. This version requires interaction with the installer to complete the process.

Used in conjunction with the TDC Custom Installer. The shortcut points to and retrieves the TDC installer from source location, unpacks the software locally and installs to the workstation. The shortcut can also be configured to update proxy properties information and retrieve testing content from the content source folder.

The location where the TDC custom executable resides.

The TDC shortcut will point to this location and file.

Slide 8

2014 Online

Online Test

Administrations

Spring 2014

2014 Online Tests

ISTEP+ Applied Skills Grades 3-8 ELA

ISTEP+ Applied Skills Grades 5 & 7 SS

ISTEP+ Multiple-Choice Test*

IREAD-3 Spring*

IREAD-3 Summer*

* Available on iPad

Slide 9

Agenda – Milestone Review

Panelist Introductions

Session Goals, Common Terminology, Online Testing Administrations

Milestone Review

Checkpoint 2 Tasks, Roles and Responsibilities

Technology Preparation for Online Testing (including iPad)

Statewide Readiness Test

Support – Wireshark, TDC Log File Review, Contacts, QA

Slide 10

Milestones

Current Milestones

Checkpoint 1 - RTS

Registration and Technology Survey (RTS)

Checkpoint 1 Window

Checkpoint 2 - TDC

Test Delivery Client (TDC) Install

Statewide Readiness Test

Checkpoint 2 Window

TDC Software Release

Test Delivery Client Release

Workstation and iPad versions

(with Statewide Readiness Test content)

Training

Site Readiness Training Webinars (2 hrs.)

(TDC install and Statewide Readiness Test)

Statewide Readiness Test

Test Tickets Available via iSOFT

Statewide Readiness Test

Dates

November 11 – December 13

December 16 – February 1

December 16 (anticipated)

Dec. 3 (2) - 9:00 a.m. & 1:00 p.m. Eastern

Dec. 10 (2) - 9:00 a.m. & 1:00 p.m. Eastern

Dec. 11 (2) - 9:00 a.m. & 3:00 p.m. Eastern

January 3

January 28 10:00-11:00 a.m. Eastern

** Alternate date in case of weather: Feb. 4

Slide 11

Agenda – Checkpoint 2

Panelist Introductions

Session Goals, Common Terminology, Online Testing Administrations

Milestone Review

Checkpoint 2 Tasks, Roles and Responsibilities

Technology Preparation for Online Testing (including iPad)

Statewide Readiness Test

Support – Wireshark, TDC Log File Review, Contacts, QA

Slide 12

Checkpoint Process

• Program Kick-off

• RTS Training

• RTS Data Entry

• Initial Site

Readiness Status

Report

Checkpoint 1

Registration and

Technology Survey

Ends Dec. 13

Checkpoint Process

• Site Readiness

Training

• Site Support and

Troubleshooting

• Statewide

Readiness Test

• Technology Site

Readiness

• TDC Installation

Checkpoint 2

TDC Install and

Statewide Readiness

Test

Begins Dec. 16

• TAS Training and

Site Access

• Final Content

Installation

• Test Assignments

• Practice Testing

• Final Workstation

Checks

• Operational Test

Ready

Checkpoint 3

Final Workstation

Check

Future

Slide 13

Checkpoint 2 Roles and Responsibilities

Understand

Statewide

Readiness

Test and Plan for the Event

Team with

Technology

Coordinator to Administer the

Readiness

Test

Monitor and

Report on

Readiness

Test

Experience

Review

Readiness

Test Results with Tech

Coordinator

– Compile

Feedback to

CTB

RTS –

Confirm

100% Online

Testing -

All grades should be checked in

RTS

Checkpoint 2

Review Test

Delivery

Client

Installation

Guide and

Checklists

Install Test

Delivery

Client and

Readiness

Test Content.

Confirm

Install

Technology Coordinator

Monitor and

Report on

Readiness

Test

Experience

Review

Readiness

Test Results with Test

Coordinator

– Compile

Feedback to

CTB

RTS -

Checkpoint 2

Readiness

Panel

Signoff

Slide 14

Agenda – Technology Prep

Panelist Introductions

Session Goals, Common Terminology, Online Testing Administrations

Milestone Review

Checkpoint 2 Tasks, Roles and Responsibilities

Technology Preparation for Online Testing (including iPad)

Statewide Readiness Test

Support – Wireshark, TDC Log File Review, Contacts, QA

Slide 15

Test Delivery Client (TDC)

Test Delivery Client (TDC) Application

• Student testing software

• Lock-down browser

• Online Tools/Accommodations

Slide 16

Expected Changes TDC

Expected Changes - TDC

2014 TDC Planned Updates

• Checksum – Auto Update (version)

• iPad - Return to Login Screen

• Please Wait Popup Image Change

• Workstation - Return to Login Screen

• Undo/Redo option

• Custom Install – Client Launch Notification

(reported during HECC but will not make the update list in 2014)

Slide 17

iPad Setup

T ech Prep – All Elements

Technology

Preparation for

Online testing

Network Prep

Workstation

Installation Check

Workstation Prep

Install the Test

Delivery Client

Slide 18

iPad Setup

Tech Prep – Network Prep

Technology

Preparation for

Online testing

Network Prep

Workstation

Installation Check

Workstation Prep

Install the Test

Delivery Client

Slide 19

Network Prep

Proxy Server Info

Do not cache dynamic pages

Prioritize and/or allow both HTTP and HTTPS traffic for *.ctb.com

IPs: 204.8.131.239

12.167.24.52

Remember to add credentials to TDC proxy.properties file if proxy authentication is enabled

Text to Speech setup –

Allow - do not block -

IP: 79.136.80.254

Web Content

Filtering

Do not block - MP3 files - used for Text to Speech (TTS)

Exclude *.ctb from content filtering

LAN

Wireless use is okay –Do not overload WAPs

Firewalls must be open

Bandwidth

T1, high-speed cable, or highspeed DSL recommended

Internet upload and download bandwidth must be sufficient to support usable testing devices (10 kbps per device) and normal school traffic

Slide 20

iPad Setup

Tech Prep – W orkstation Prep

Technology

Preparation for

Online testing

Network Prep

Workstation

Installation Check

Workstation

Prep

Install the Test

Delivery Client

Slide 21

Standard Install

• Required :

• Uninstall 2013

Software (TDC)

(content files will be removed automatically)

Workstation Prep - 2013 Cleanup

Custom Install

• Not Required but

Best Practice:

• Delete content files from objectbank folder

Slide 22

Workstation Prep - 2013 Cleanup

Standard

Install

• Required :

Uninstall 2013 Software (TDC) (removes content, too)

From Desktop,

Click Start,

All Programs,

Locate CTB Folder,

Choose Uninstall,

Follow Prompts

PC Option

Slide 23

Workstation Prep - 2013 Cleanup

Custom

Install

• Not Required but Best Practice :

Delete content files from objectbank folder

PC Option

From Desktop,

Click Start,

Choose Computer,

Locate CTB Folder,

Locate CTB Folder,

Select all Content

Files,

Click Delete

Slide 24

Workstation Prep

– Minimum TDC Requirements Workstation Prep

– Minimum TDC Requirements

Desktop, Laptop, Netbook, Tablet, Thin Client* (*example: NComputing)

Windows MAC OS X Linux iPad2 or newer

Windows XP SP3

Windows Vista SP1

Snow Leopard 10.6 (Intel) Fedora Rel.11 (Red Hat)

Lion 10.7 (Intel) OpenSUSE 11.1

iOS 6.0.1, 6.1

iOS 7.0.0.4

Windows 7 (32 & 64)

Windows 8 (touchscreen not supported)

Mountain Lion 10.8 (Intel) Ubuntu 9.04

*No iPad mini

Processor / RAM Requirements

1.3 GHz Processor 1.8 GHz Processor 1.3 GHz Processor

1 GB RAM,

2 GB recommended

1 GB RAM,

2 GB recommended

2 GB RAM,

4 GB recommended

N/A

1 GB disk space available 1 GB disk space available 1 GB disk space available

Screen – “10-inch class”

Resolution - 1024 x 768

Screen Size / Resolution

Screen – “10-inch class” Screen – “10-inch class” Screen – “10-inch class”

Resolution - 1024 x 768 Resolution - 1024 x 768 *No iPad mini

Required Ancillary Software

Java (JRE) Java (JRE) Java (JRE) Guided Access use

Adobe Air Flash Player Adobe Air

Workstation Prep

– TDC Installation

Workstation Prep - Considerations

The following conditions must be met on each workstation:

Administrative permission may be required to install the TDC Software. This requirement is locally driven.

Appropriate versions of AIR (PC/Linux) or Flash (Mac) and the Java (JRE) must be installed and runnable by the workstation logged user during testing.

The TDC must be installed, and the TDC executable must be runnable by the workstation logged user during testing.

The TDC must not be prevented from executing other processes such as java.exe.

The java executable must not be prevented from executing other processes.

The java executable must be able to make HTTP/HTTPS connections on ports 80/443 to

*.ctb.com addresses.

The java executable must be able to bind and listen on TCP port 12345 (local). The java component uses this port to receive requests from TDC components.

*NOTE: Standard Install - The workstation logged user must have write access to [TDC installation location] and subfolders during testing. May be needed for Custom Install.

Slide 26

Workstation Prep

– Minimum TDC Requirements Workstation Prep

– Required Ancillary Software

Windows

Windows XP SP3

Windows Vista SP1

Windows 7 (32 & 64 bit)

Java (JRE)

1.7.0_45

1.7.0_45

1.6.0_20

1.7.0_17

1.7.0_45

1.7.0_45

Adobe Air

3.4, 3.5, 3.6

3.5

3.4, 3.8, 3.9

Adobe Flash n/a n/a n/a

Windows 8

MAC OS X

3.9

n/a

Snow Leopard 10.6 (Intel)

Lion 10.7 (Intel)

Mountain Lion 10.8 (Intel)

Linux

Fedora Rel.11 (Red Hat)

OpenSUSE 11.1

Ubuntu 9.04

Update 16

Update 17

1.6.0_31

1.7.0_25

1.6.0_65

1.7.0_09

1.6.0_0

1.6.0_0

1.6.0_35

n/a n/a n/a

2.6

2.6

2.6

11.7

11.8

11.8

11.7

11.9

n/a n/a n/a

** If newer versions are released, CTB will require a period of time for testing to certify for use with the Test Delivery Client.

Slide 27

Workstation Prep – Required Ancillary Software

** Java Runtime Environment JRE ®

Operating Systems: PC, MAC, LINUX

Supported JRE Versions:

** Adobe Air ®

Operating Systems: PC, LINUX

Supported Air Versions:

** Adobe Flash ®

Operating Systems: MAC

Supported Flash Versions:

FAQ Troubleshooting Tip:

Blue screen or white screen appears upon launch of TDC.

Java and Air updates may occur.

The recommendation is to turn off the auto update feature.

If a java/air update request occurs during launch of TDC, typically the

TDC cannot complete the launch.

The result is a blue or white screen . Usually, the update prompt window is behind the blue/white screen, so the user is not aware of the request.

Slide 28

iPad Setup

Tech Prep – Install the Client

Technology

Preparation for

Online testing

Network Prep

Workstation

Installation Check

Install the Test

Delivery Client

Workstation Prep

Slide 29

Install the Test Delivery Client - Which Installer to Use?

Install the TDC

– Which Installer?

VS.

Standard Install

Common software installation process.

Interactive. Follow prompts.

Tech can choose client installation directory (user must have read/write).

Client installed one time instead of repeat copying of files across network.

Recommended for MAC, Thin Client and Deepfreeze (similar) sites.

Users must have read/write permissions to install directory.

Install and Uninstall required each year for all workstations.

Content install requires touching each workstation each time content releases.

Custom Install

Auto software install process but requires special setup.

Install directory is auto selected.

Client exe is copied to workstations and unpacked each time shortcut is clicked.

Do not use in Thin Client or Deepfreeze

(similar) sites.

Install location is public directory on workstation and generally accessible to all users.

Uninstall not required. Client overwrites.

Content install can be automatic from server.

Slide 30

Install the TDC – Standard 4 Elements

Install

Launch

Standard

Installer

Process

Configure

Load

Slide 31

Install the Test Delivery Client - Standard Install

Standard Install PC

INSTALL Download the PC version of the TDC standard installer to workstation. Begin the install process (follow prompts).

CONFIGURE Proxy credentials in the “proxy.properties” file if authentication required at site.

File location: authentication

[Installation location]\CTB\Online

Assessment\etc.

Use notepad to configure. Save.

LOAD Content files to

“objectbank” folder. Delete zip package .

[Installation location]\CTB\Online

Assessment\data\objectbank

LAUNCH Click on Online

Assessment Shortcut. TDC should launch.

This workstation is now ready for online testing.

Standard Install MAC

INSTALL Download the MAC version of the TDC standard installer to workstation. Begin the install process (follow prompts).

CONFIGURE Proxy credentials

In the

“proxy.properties” file if authentication required at site.

File location: Macintosh -

HD/Applications/OnlineAssessme nt/etc.

LOAD Content files into objectbank folder. Delete zip package .

Location: Macintosh -

HD/Applications/OnlineAssessme nt/data/objectbank.

LAUNCH Click on Online

Assessment Shortcut. TDC should launch.

This workstation is now ready for online testing.

Safari® required on MAC workstations.

Standard Install Linux

INSTALL Download the Linux version of the TDC standard installer to workstation. Begin the install process (follow prompts).

CONFIGURE Proxy credentials in the

“proxy.properties” file if authentication required at site.

File location: [Installation location]/local/Online

Assessment/etc/ folder.

LOAD Content files into objectbank folder. Delete zip package .

Location:

…usr/local/OnlineAssessment/dat a/objectbank.

Delete zip package .

LAUNCH Click on Online

Assessment Shortcut. TDC should launch.

(Linux ‐ provided Online

Assessment icon on the desktop).

This workstation is now ready for online testing.

Slide 32

Install the Test Delivery Client - Standard Install PC

Install - Client (Standard)

Operating System Platform

WINDOWS XP, Vista, Windows 7

MAC 10.4.8, 10.5.4, 10.6 Intel, 10.7

LINUX Fedora 11, OpenSuse 11.1, Ubuntu 9.04

Live Links http://oas.ctb.com/downloadfiles/xxxx (to come) http://oas.ctb.com/downloadfiles/xxxx (to come) http://oas.ctb.com/downloadfiles/xxxx (to come)

1. Access and Download the Standard Install .exe

3. Follow Prompts

2. Launch and Click Run

Slide 33

Install the Test Delivery Client - Standard Configure

Configure - Proxy Properties (if applicable at site) (Standard)

Navigate to

Proxy.Properties

file location.

Open file, add entries and save

Slide 34

Install the Test Delivery Client - Standard Load

Load - Content (Standard)

Navigate to objectbank file location.

Download content zip package, unzip into objectbank folder.

Delete zip package.

Slide 35

Install the Test Delivery Client - Standard Launch

Launch – Testing Client (Standard)

Click Test Delivery

Client software shortcut icon.

If the application launches and displays login screen, then the application has been setup correctly.

Slide 36

Launch

Install the TDC-Custom 4 Elements

Create .EXE

Shortcut

Custom

Installer

Process

Content

Source

Configure

Switches

Slide 37

Install the Test Delivery Client - Custom Install

There are several options of where to place the executable and the content source folder when using the Custom Install process. There are two examples listed below.

Regardless of option selected, the key elements are:

1) Place testing executable into final source location

2) Create a shortcut to that executable and configure switches

3) Create a source content folder accessible to users

Consider network impact when using the custom installer!

*Thin Client – Do not use not the custom installer.

Example 1 - Install at Workstation (.exe and content on workstation)

Example 2 - Install from Server to Workstation (.exe and content on server)

Slide 38

Install the Test Delivery Client - Custom

Custom Install

CREATE SHORTCUT Download the Custom TDC executable and place into final source location (on server or workstation). Create a shortcut to the TDC executable.

CONTENT SOURCE Create a content source folder on the server (or workstation if content source will reside on workstation). Confirm that students have access to the content source folder location.

Download the content zip package into the content source folder. Unzip and then delete the zip package. This content source folder will be configured in the shortcut switch.

CONFIGURE SWITCHES Add configuration switches into the TDC shortcut. These switches can be set to update the proxy.properties file (if needed) and to point to the content source folder. The content in the source folder will automatically copy to the content target folder (objectbank).

COPY AND LAUNCH – Copy all files or just the testing client shortcut to workstations.

Click on Online Assessment Shortcut to launch TDC, configure proxy if applicable and load content to local workstation. This workstation is now ready for online testing.

Slide 39

Install the Test Delivery Client - Custom Shortcut

Create .EXE Shortcut - Client (Custom)

Operating System Platform

WINDOWS XP, Vista, Windows 7

MAC 10.4.8, 10.5.4, 10.6 Intel, 10.7

LINUX Fedora 11, OpenSuse 11.1, Ubuntu 9.04

Live Links http://oas.ctb.com/downloadfiles/xxxx (to come) http://oas.ctb.com/downloadfiles/xxxx (to come) http://oas.ctb.com/downloadfiles/xxxx (to come)

1. Access and Download the Custom Install TDC.exe

2. Save TDC executable to final source location.

3. Next, click once on

TDC executable to highlight, then right click to create a shortcut.

Slide 40

Install the Test Delivery Client – Custom Content Source

Content Source - Client (Custom)

4. Create a content folder on the server. (example: “An_IN_Site_Content”).

5. Download content zip package from CTB.

6. Unzip content package.

7. Delete zip package.

Slide 41

Install the Test Delivery Client - Custom Configure Targets

Configure Targets - Client (Custom)

8. Next, right click on the shortcut and choose properties. You can set the configuration points for the application for proxy and content.

Slide 42

Install the Test Delivery Client - Custom Configure Targets

Configure Targets - Client (Custom)

Content Only

" \\Testing\Server1\ TDCLocation”

/content=\\ Testing\Server1\TDCLocation\[content_source_folder_name]

Proxy and Content

" \\Testing\Server1\ TDCLocation”

/proxy=[domain]\[user]:[password]@hostname: port

/content=\\ Testing\Server1\TDCLocation\[content_source_folder_name]

9. Add configuration switches in Target of shortcut properties.

Key Points:

10. Click Apply and then OK

UNC Path or

Mapped

Drive are ok to use in the configuration switch.

Careful on spaces and quotes.

Quotes may or may not be needed.

If Proxy is required, add that configuration switch before adding content switch.

Slide 43

Install the Test Delivery Client - Custom Launch Workstation

Copy and Launch - Client (Custom) Workstation

Workstation Option –

Executable, EXE Shortcut and Source Content will reside on Workstation

Next Steps:

• Confirm that shortcut was created on a workstation.

• Copy TDC Executable to all other testing workstations into the same location as original workstation.

• Copy TDC EXE Shortcut to all other testing workstations.

• Copy Source Content Folder to all other testing workstations.

• Launch TDC Client one time on each workstation to:

• Unpack and Install Client;

• Configure Proxy Settings (if applicable);

• Install Content (content will be pulled from content source folder and installed into the content target folder - objectbank).

• Launch Testing Client.

**Note – EXE will unpack on every subsequent launch of client shortcut.

The content will only update from the content source folder to the content target folder (objectbank) if the source content is newer and/or different than existing target folder content.

Slide 44

Install the Test Delivery Client - Custom Launch Server

Copy and Launch - Client (Custom) Server

Server Option –

Executable and Source Content will reside on Server, Shortcut EXE will reside on Workstation

Next Steps:

• Copy TDC EXE Shortcut to all testing workstations

• Confirm that all testing workstations have permissions/access to the source files (TDC Executable and the Source Content Folder)

• Launch TDC Client one time on each workstation to:

• Retrieve Client from Server, Unpack and Install on Workstation;

• Configure Proxy Settings (if applicable);

• Retrieve and Install Content (content will be pulled from content source folder on server and installed into the content target folder on workstation - objectbank).

• Launch Testing Client.

** Consider Network Impact of this model

**Note

– EXE will be retrieved from server to workstation and unpacked on every subsequent launch of client.

The content will only update from the content source folder to the content target folder (objectbank) if the source content is newer and/or different than existing target folder content.

Slide 45

Local server where content source resides.

Local server where TDC EXE resides.

Install the Test Delivery Client - Custom Launch Server

Install the TDC

– Custom Launch Server

Slide 46

Local server where content source resides

Local server where TDC EXE resides.

Install the Test Delivery Client - Custom Launch Server

Install the TDC – Custom Launch Server

Slide 47

iPad Setup

Tech Prep- W orkstation System Check

Technology

Preparation for

Online testing

Network Prep

Workstation

Installation

Check

Workstation Prep

Install the Test

Delivery Client

Slide 48

System Check - Launch TDC and Login

Verify setup on a few workstations.

Launch Test Delivery Client software.

Login using a Statewide Readiness Test login ID.

If the application launches and login completes, then the application and content have been installed correctly.

Slide 49

iPad Setup

Tech Prep – iPad Setup

Technology

Preparation for

Online testing

Network Prep

Workstation

Installation

Check

Install the Test

Delivery Client

Workstation

Prep

iPad ® Setup - Minimum Requirements

Hardware iPad2 or newer; No iPad mini’s

Monitor/

Speakers

Minimum screen size – 10”

Class (No iPad mini)

Operating

System iPad – iOS6 or newer

Sound On and

Headset for “Text

To Speech”

Accommodated

Students

Additional

Software

Guided Access

(should be resident on the iPad). Guided

Access use is required to allow iPad use for the TDC application only.

Other apps cannot be started while

Guided Access is on and locked for TDC.

Slide 51

iPad ® Setup - Test Delivery Client Installation

Step 1 -

Download TDC App from Apple Store

Launch App Store

• An Apple ID is required to use the

App Store.

Locating TDC

• Search in Education apps

• Name – OAS IN

• Initial client release includes the

Statewide

Readiness Test content

Download (free)

Step 2 -

Install TDC App with

Content

Download and Install

Client app

Content

• Content is included with the app download.

The December 2013 content is for the readiness test. The app will update when content packages are released.

Step 3

Launch TDC, Guided

Access, Allow Client Access,

Verify Install

Launch the TDC.

Launch Guided Access and add the Passcode.

• The app will auto set landscape lock.

Verify the Install:

• Login using an iPad

Readiness ticket.

• Allow client access to photo gallery.

• If the application launches and login completes, then the application has been setup correctly.

iPad ® Setup - Guided Access

Guided Access Information (from Apple iPad

® user guide) http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf

Guided Access limits iPad [use] to a single app, and lets you control which app features are available.

Use Guided

Access:

(per Apple)

Disable the iPad hardware buttons.

Slide 53

iPad ® Setup – Proxy Server Considerations

Proxy Server Considerations:

Sites with Proxy Server(s): The TDC makes HTTPS requests.

There is a difference between a HTTP proxy and a HTTPS proxy.

Apple only allows manual setting and configuration for a HTTP connection in iPad, no HTTPS.

Since it is only possible to define a HTTP proxy server, these credentials are not be used for HTTPS connection requests. Subsequently, whenever the TDC app fires an HTTPS request, it will be blocked by the

Proxy Server.

Option to Resolve: If the app will be used on a network that has a Proxy

Server, add the following URLs in the list of exceptions so that the Proxy

Server will not request authentication for those URLs. The URLs are: https://*.ctb.com/ https://*.readspeaker.com/

Slide 54

iPad ® Setup - Use Affirmation Checklist iPad Setup – Use Affirmation Checklist

We understand the requirements for iPad

® administration. I will configure all iPads ® use for the ISTEP+ Online multiple-choice test that will be used for student testing such that:

Checked # Verification Step

1

The ISTEP+ Online system will support the use of “10” class full size” iPads ® (version 2 or newer) for the spring 2014 testing. All iPads ® planned for use with the ISTEP+ testing must fit these criteria.

2

All iPads ® planned for use with the ISTEP+ Online multiple-choice test administration must have iOS6.x or newer installed.

3

Students must have had prior experience using an iPad ® online multiple-choice test on an iPad

®

. in the classroom before taking the ISTEP+

4 iPad

® sites will be required to participate in the Statewide Readiness Test.

5

Superintendents will be required to sign assurances (this form) that the needed group policy requirements, including “Guided Access,” are implemented by local technology staff in order to maintain test security.

Corporation Name and ID#: ___________________________________________________________

School Name and ID#: _______________________________________________________________

Signature: ____________________________________ Date: _______________________________

Printed name: _________________________________ Email: ______________________________

Role: ________________________________________ Telephone: __________________________

Comments: ________________________________________________________________________

Please fax this signed form to the CTB Indiana Help Desk fax #: 800.282.0266. This information will be collected from participating corporations/schools and provided to the Indiana Department of Education.

Copyright © 2011 by CTB/McGraw-Hill LLC

Slide 55

Text To Speech –Volume on and MP3 files allowed.

For a Positive Testing Experience

Allow *.CTB

Allow IPs (If IPs are used at site)

Restore software (Deep

Freeze, etc.) configured to retain test data after reboot

All other applications closed on testing machines during the test

Restrict intensive bandwidth use during testing (VoIP, Payroll,

Drop box)

For a Positive

Testing

Experience…

Laptop protocol – Use

AC power, wired access, wireless check

Screen savers/power management set to a longer timeout

Anti-virus software full scans scheduled after testing hours

Verify few workstations prior to testing

Agenda – Statewide Readiness Test

Panelist Introductions

Session Goals, Common Terminology, Online Testing Administrations

Milestone Review

Checkpoint 2 Tasks, Roles and Responsibilities

Technology Preparation for Online Testing (including iPad)

Statewide Readiness Test

Support – Wireshark, TDC Log File Review, Contacts, QA

Slide 57

Statewide Readiness Test

Testing and

Support

About the

Test

Test

Activities

Slide 58

Statewide Readiness Test –About the Test

Goals

• Exercise online testing workstations concurrently to confirm; network capacity and readiness at schools, readiness of CTB servers and confirm the link between schools and CTB.

Statewide Readiness Test Date/Time:

• January 28, 2014, 10:00 a.m.-11:00 a.m. Eastern (Alternate Date - February 4, 2014 at the same time )

Logins and Test Access:

• 1,020 simulated student profiles per school. Not required to use all 1,020 test tickets.

• Credential are not case sensitive

• Student Login ID consists of School ID, the word “Student”, and a sequential number from 0001 to 1020

• Example: 4145student0001

• Test Ticket documents can be accessed using your Single Signon account credentials. Download from the Secure File Sharing

• Password – common to all users – test

• Test Access Code is specific to the school- The access code for each school will be the School ID and the word “test”

• Example 4145test

Secure File Location/ISOFT

Slide 59

Statewide Readiness Test –About the Test

Content

• Items represent previously released items from Grade levels 3 and 4.

• The Screen Reader is not supported during the Statewide Readiness Test.

• 33 items

Timeframe:

• Approximately 30 minutes concurrently to confirm readiness at sites

• Test in progress and test taker engaged for at least 30 mins.

Basic Troubleshooting:

• Content, restart, general notes

Statewide Readiness Test Participants:

• Parent volunteers, teachers or students (no need to use all 1020 simulated profiles)

• Recommend to not ask 3 rd grade students to participate

• If 3 rd grade students will be asked to participate, provide an opportunity to review the Experience

Online Testing website.

• Statewide Readiness Test answers will not be scored.

Support Documents:

• Located on www.CTB.com/istep and in the appendix section of this presentation.

Slide 60

Slide 61

Statewide Readiness Test –Activities

Statewide Readiness Test - Activities

Schools CTB

Provide Statewide Readiness Test Tickets with login ID, password and Test Access

Code (TAC)

Plan for Statewide Readiness Test

(approx. 1-2 hours)

Create Statewide Readiness Test sessions

Install TDC software and Statewide

Readiness Test content, setup network

(approx. 3-5 minutes/machine)

Provide TDC software and Statewide

Readiness Test content

Monitor Statewide Readiness Test testing progress and status

Provide troubleshooting and support during and following the test

Verify workstation and network setup

(approx. 1-2 hours/school)

Provide login IDs, password and TAC to test takers

(Access/Print approx. 15 minutes/school)

Administer Statewide Readiness Test

(approx. 1-2 hours/school)

Follow-up with corps and schools after

Statewide Readiness Test

Note problems – Report issues to CTB

(approx. 1-2 hours/school)

Before

Test

Day

Statewide Readiness Test – Before Test Day

Statewide Readiness Test

– Before Test Day

Plan/schedule the Statewide Readiness Test.

Install TDC software and Statewide Readiness Testing content/ Setup network.

Select test takers: parent volunteers, teachers or students

Access test tickets containing login IDs, password and test access code (TAC) from ISOFT and print (PDF).

Involve Technology and Test Coordinators in the planning phase.

Print trouble-shooting support document. Provide to test coordinators and staff members involved with Statewide

Readiness Test .

Plan for protocol/phone tree in the event issues occur during the Statewide Readiness Test .

Slide 62

On Test

Day

Statewide Readiness Test – On Test Day

Statewide Readiness Test – On Test Day

Provide test takers with test ticket.

Administer Statewide Readiness Test.

Technology and Test Coordinators monitor testing process and record issues.

Implement protocol/ phone tree if a site experiences issues on test day.

Provide local basic troubleshooting.

Monitor www.ctb.com/istep for updates.

Slide 63

After the

Test

Statewide Readiness Test –After Test Day

Statewide Readiness Test

– After Test Day

Report Statewide Readiness Test issues to CTB.

Work with CTB Support team to resolve issues.

RTS Application – Mark successful completion of

Checkpoint 2.

Slide 64

Statewide Readiness Test – Support Documents

Statewide Readiness Test

Directions/Instructions:

Access from ISOFT (Secure File

Sharing) via Single Sign-on (SSO) account credentials

Slide 65

Slide 66

Statewide Readiness Test – Support Documents

Statewide Readiness Test

Statewide Readiness Test Tickets:

Access from ISOFT (Secure File

Sharing) via Single Sign-on (SSO) account credentials

Slide 67

Statewide Readiness Test – Support Documents

Statewide Readiness Test

Statewide Readiness Test

Basic Troubleshooting Guide:

Access from ISOFT (Secure File

Sharing) via Single Sign-on (SSO) account credentials

Agenda - Support

Panelist Introductions

Session Goals, Common Terminology, Online Testing Administrations

Milestone Review

Checkpoint 2 Tasks, Roles and Responsibilities

Technology Preparation for Online Testing (including iPad)

Statewide Readiness Test

Support – Wireshark, TDC Log File Review, Contacts, QA

Slide 68

Technical

Support

Technical Support Plan

Phone Support

Site Visits

Support Documentation

TDC Log File Review

Webinar Troubleshooting

Wireshark Capture

Slide 69

TDC Log File Review

[install location]\CTB\Online Assessment\servletcontainer\jetty-5.1.11RC0\logs

Navigate to

TDC log file location.

Open the file named “tdc.log”

Slide 70

TDC Log File Review

TDC Log File Review

This log indicates that the TDC client was launched, logged in and then closed by the user.

Normal log entries.

Client Startup

Client Exit

TDC Log File Review

TDC Logs

This log indicates that the

TDC client was launched and immediately experienced an issue.

Error log entries.

Client Startup

Client Error

Begin to diagnose: “Target Server (CTB) failed to respond.” Are CTB servers up? Is the client traffic being stopped going out or coming back in to network? Should we get a wireshark capture to see the traffic?

Wireshark

We may ask a school to install Wireshark to help identify and resolve issues.

Wireshark capture files are large. CTB will provide a dropbox location to load files.

http://www.wireshark.org/download.html

Be sure to use .pcap file type when saving the capture.

Wireshark

Step 1 - Download and Install Wireshark http://www.wireshark.org/download.html

Wireshark

Step 2 - Choose an interface to capture.

Step 3 – Begin monitoring capture. Click column names to sort.

Wireshark

Step 4 - Launch the TDC. Take tests using the

Test Client. Close the TDC.

Wireshark

Step 5 - Exit wireshark.

Save Capture file before exiting (click Save).

Step 6 - Leave the default file type as wireshark (.pcap). Enter a file name and Save.

CTB will provide dropbox location and credentials to upload file.

Administration Policies and

Procedures Assistance (IDOE)

Indiana Department of Education istep@doe.in.gov

http://www.doe.in.gov/assessment

Support and Resources

Support and Resources

CTB Indiana Support Team (CTB)

CTB/Indiana Help Desk

CTB_Indiana_Helpdesk@ctb.com

http://www.ctb.com/istep

Phone: 317-232-9050

Toll Free: 888-544-7837

Fax: 317-233-2196

Phone: 800-282-1132 Option 2

Hours of Operation:

7:30 a.m. - 5:00 p.m. EST

Slide 76

Next Steps and Takeaways

Complete Feedback Form

TDC Software available December 16 (Workstation and iPad app)

Link to Statewide Readiness Test content

– Workstation - available December 16 to download and install. iPad users

– content is bundled with iPad app.

Consider installers and installation steps; Which method is best for your school?

Statewide Readiness Test Tickets and support documentation – available January 3

CTB staff resources are available to support installation and troubleshooting

Complete RTS “Readiness Progress” entry for Checkpoint 2 by February 1

Slide 77

Wrap up

Questions?

Wrap Up

Slide 78

Appendix

Technical Support Plan

Custom Install Help

Feature

Workstation/Device

Roadmap

Slide 79

Test Delivery Client Installation – Access Help

Custom Installer – How to Access “Help”

How to Access Help

Create a shortcut from the Testing

Executable. Add /help as the switch.

Help Options

Double clicking the shortcut will display the below help options.

Slide 80

Appendix

2015 Roadmap

Workstation - Device – Operating/ System

Current Roadmap Plan for 2015

(not supported in 2014)

• Android Tablets

• Chromebooks

• Windows 8.1

• Mac 10.9 Mavericks

• Windows Surface Tablets (Pro)

This list is subject to change for 2015 based on client need, technology changes, etc.

Slide 81

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