Purpose of the Lecture Quick review of - Strategic Planning Definitions, - Methods and Planning Templates, Techniques and Tools - Logical Sequence Planning To provide participants a ‘tool kit’ of planning To demonstrate value of application of planning methods & tools in - Preparing the Institutional Development Plans (Corporate Plan), - Preparing Plans for specific sectors/sub-sectors (e.g. Postgraduate Research and Training) - Preparing Project Proposals for Grants funded by External Agencies (e.g. WB-IRQUE, WB-HETC) - Preparing plan for Self-Improvement and Career Advancement - Etc. 2 Strategic Planning Contents are organized into 4 parts delivered in two Lectures Lecture 6A: Part I: Introduction Part II: Definitions Part III: Logical Sequence of Strategic Planning Lecture 6B: Part IV: Methods, Tools & Techniques of Strategic Planning 3 Strategic Planning Lecture 6A: Part I: Introduction 4 Planning …………is future thinking ………..is controlling the future …………is decision making ………..is integrated decision making …………is a formalized procedure to produce an articulate result, in the form of an integrated system of decisions Planning is an activity to: Envisage and formulate the desirable future in conjunction with the feasibility, the possibility, and Henry Mintzberg: ”The and Fall of Strategic Planning”. theRiseprobability for achieving them. 5 Strategic Planning Every organization must have target oriented plans for its sustenance and progression Plans serve as guides/road maps of the organization over the next few years (5 to 10 years) on different aspects; examples – Overall Institutional Development - Master Plan/Corporate Plan – Sub-Sectors -Thematic Development/Sectoral Development Plan The process of developing the guide/road map is called strategic planning 6 Strategic Planning Strategic planning is a tool for organizing the present on the basis of the projections of the desired future. Basically the process addresses the following questions; – Where are we? – What do we have to work with? – Where do we want to be? – How do we get there? 7 Why planning is important ? It is also the first and indispensable step in developing Results-based Accountability System (RBA) & Managing Public Sector Institutions for Development Results (MfDR) • In spite of Govt. directives, RBA and MfDR are not yet in place in Sri Lankan Universities 8 Why planning is important ? Hence, most public sector institutions, particularly Universities are managed adopting “business as usual” approach, a mind set to achieve the target of “less audit quarries, less problems, hence work” and “lets wait and see’’ approach to react only when problems arise, and hence usually adopting “fire fighting” approach to resolve problems. Blame Govt. and UGC for all “ills” and seek more funds for solving problems, implying “lack of funds” as the cause of the inefficiency, low productivity 9 and poor governance Why planning is important ? However, the complacency of public sector institutions is being challenged and public sector institutions are urged to develop Results-based Accountability System (RBA) to ensure the institutions are Managed for Development Results (MfDR) The key elements of (RBA) /MfDR are – Planning – Implementation and – Rigorous monitoring, – Reviewing and – Planning again for the future on the basis of the past experience and environmental forces and opportunities that exist, in order to remain competitive and to gain comparative advantage and consolidate, and sustain 10 Why planning is important ? Planning is done for many purposes and hence several types of plans 1. University Master Plan 2. University Corporate Plan 3. Development Plans for University Sub-units (e.g. Institute, Faculty, Centers etc; often referred as Corporate Plans) 4. Development Plans for sub-sectors (e.g. HRD Plan, R&D plan, ICT Development Plan etc.) 5. Project Proposals for Externally funded Projects (e.g. WB-IRQUE-QEF, WB-HETC-UDG etc.) 11 Several Types of University Plans 1. University Master Plan It refers to long-range development and expansion plan of a university in terms of several key aspects of the organization and it primarily concentrates on capital budging. Examples : Projected enrolment and staffing levels over the years, Initial, current and future academic programmes, Current space and future requirements, Types of Training Programmes (eg. professional or liberal arts), Resource base – land, buildings, endowments etc., Health, safety, welfare and accessibility issues, Etc. 12 Several Types of University Plans 1.University Master Plan ….. Contd. Usually done at the beginning by the planners of the university and the government allocates funds annually on the basis of master plan activities e.g. Master Plan for University of Ceylon, prepared by Sir Ivor Jennings in 1942 This differs from Corporate plans as Corporate Plans are considered as revolving plans with 3-5 year cycles 13 Several Types of University Plans 2. University Corporate Plan Corporate Planning for Universities is guided by Government Policy and Development Framework, which is conveyed by the M/HE and UGC on regular basis Corporate Plan refers to operational plans with 3-5 year cycles which includes long-range elements (Mater Plan elements) as well as strategic elements which have bearing on key performance indicators (these are referred as Strategic Issues) efficiency and productivity, governance and management, relevance and quality of UG and PG programmes, social and ethnic harmony, sustainability, 14 etc. Several Types of University Plans 2. University Corporate Plan … contd. Corporate planning begins by identifying university vision, mission and goals and moves on to a series of analyses, including – analysis of external and internal factors – gaps, & – bench marks, which provide a context and scope (i.e. project planning matrix ) for developing and identifying organization’s strategic issues . 15 Several Types of University Plans 2. University Corporate Plan … contd. Once the organization defines its planning scope, strategic issues, and planning matrix, it moves on to analyze current status that will reveal gaps, problems and root causes of problems. Finally, based on situation analysis report, 3-5 year operational plan is prepared on the basis of agreed University Development Policy Framework that includes goals, objectives, strategies and activity plans and performance indicators. 16 Several Types of University Plans 3. Development Plans for University Sub-units. They are often referred as Corporate Plans of respective units. e.g. Institutes, Faculties Centers, Etc. often referred as Corporate Plans of Units These plans are developed on the basis of University Development Policy Framework and It is done as a part of strategic planning process leading to development of University Corporate Plan 17 Several Types of University Plans 4. Development Plans sub-sectors/specific themes as dictated by the University Corporate Plan. e.g. Human Resources Development Plan, Research and Development Plan, Information Communication Technology Development Plan, Quality Assurance and Accreditation Road Plan, etc. This is done during the process of implantation of the University Corporate Plan 18 Several Types of University Plans 5. Project Proposals for Externally funded Projects (e.g. WB-IRQUE-QEF, WB-HETC-UDG, etc.) (usually for project funded activities on specific themes defined by the funding agency) Research and Development Project Plan (eg.SiDA,CIDA,EU…funded projects) Human Resources Development Project Plan (eg. ADBManpower Development Project) Quality Improvement Project Plans (eg. WB-IRQUE-QEF/IGB, WBHETC-UDG/QIG , etc.) Etc. 19 Strategic Planning Introduction 20 Strategic Planning Planning for public sector institutions 21 Planning for Public Sector Institutions Strategic planning is a cyclic and dynamic process (refers here to Institutional Development Plan Corporate Plan) Planning – programming, identification and formulation Implementation and progress monitoring on annual basis Reviewing and revising periodically (say every 2-3 years), and Updating – every 4-5 years as necessary, depending on internal and external driving and opposing factors 22 Planning for Public Sector Institutions Planning for Public Sector - Guided by several determinants 1. Policy of the Government, conveyed to universities through 2. Sectoral Development Framework prepared by the line ministry (for university sector - Ministry of Higher Education and University Grants Commission) and 3. Institution Mandate and Vision, Mission and Goals 23 Planning for Universities Therefore, the first step in developing University Corporate Plan is the development of University Development Policy Framework (UDPF). When preparing/updating the University Development Policy Framework (UDPF), the institution must consider its determinants Policy of the Government Higher Education Development Framework prepared by M/HE and UGC Institution Mandate and specific Vision, Mission and Goals 24 Planning for Universities Planning for university proceeds through 3 successive stages 1. Development of UDPF 2. Development of Units Action Plans - on the basis of UDPF, Central Administration, Campuses, Institutes, Faculties and Centers 3. Formulation of University Corporate Plan – a composite plan incorporating the Action Plans of Central Administration, Campuses, Institutes, Faculties and Centers 25 Planning for Universities In Therefore, corporate planning in universities involves iterative," top down” and “bottom up” approach, summary, Firstly, Vice Chancellor and the Council developing University Development Policy Framework (UDPF) Secondly, the central administration, campuses, faculties, institutes and centers developing theirunit action or development plans on the basis of UDPF Finally, compiling and preparing Composite Corporate Plan of the University. 26 Planning for Universities Model Format of a Corporate Plan Part I: University Development Policy Framework (UDPF) Mandate and Strategic Position Vision and Mission Goals Situation Analysis or Environmental Scanning Report Objectives and Activities Part II: Unit Plans – i.e. Action/Development Plans of Central Administration, Campuses, Faculties, etc. Vision & Mission (unit) Goals (unit goals developed in line with UDPF) Situation Analysis or Environmental Scanning Report (Situation Analysis specific to the unit) Objectives, Strategies and Activities With brief summaries of Activity Plans 27 Strategic Planning Introduction 28 Strategic Planning Lecture 6A Part II: Definitions 29 Strategic Planning: Definitions Strategic Plan/Corporate Plan/Master Plan Plan of action agreed upon by stakeholders of an institution, company or division or unit to perform its mandatory function as sated in its mission and to achieve its vision in conformity with the national policy and programmes and regulations 30 Strategic Planning: Definitions Vision – It sets out the reason for organization's existence and the ideal state that the organization aims to achieve in conformity with its mandate or core business. Mission – It is broad, comprehensive statement of the purpose or programme of the institution (or mandate of the institution) and major goals and performance objectives 31 Strategic Planning: Definitions Goal (s) – It is the long range condition of well-being of the institution or the intended future direction of the institution Objective (s) - Description of the aims of activity or activities or project in order to achieve the desired state or future direction. Objectives must be Specific, Measurable, Achievable & Realistic and Time-framed (SMART). 32 Strategic Planning: Definitions Benchmarking – Measuring and comparing the university's operation, practices, and performance against others is useful for identifying “best” practices. – Through an on going systematic benchmarking, university could find a reference point for setting their own goals and objectives and targets Benchmarks – target level of performance expressed in measurable terms and specified time- frames. 33 Strategic Planning: Definitions Strategic Issues – Fundamental issues that an institution identifies (in consistent with it vision and mission and through analysis of internal and external factors ) as of critical importance for its existence and sustenance 34 Strategic Planning: Definitions Strategic Issues …. Contd. Example for a model University Student intake compared demand and Preference Given by higher performers (Access and Demand) Standards of teaching and training programmes (Quality) Compatibility of undergraduate training and intended learning outcomes with market needs (Relevance) Teaching and learning facilities and academic and student support services and social and ethnic harmony (Academic Atmosphere and Social Harmony) Level and quality of graduate and postgraduate output and quantity and quality of research and development output (Efficiency and Productivity) Standard and efficiency of administrative and financial management (Governance and Management) Income and Expenditure and income generation (Sustainability), Etc, 35 Strategic Planning: Definitions Situation Analysis - refers to analysis of current status of the organization and analyzing internal and external environment and factors that influence its existence and performance, progress and sustainability Situation Analysis is also referred as selfevaluation and it forms an indispensable step in planning. 36 Strategic Planning: Definitions Situation analysis (… contd) Situation analysis encompasses 5 complementary, and mutually exclusive steps and activities. I. Self-Evaluation - Normative assessment of performance of an institution based on hard data, collected, collated and analyzed using effective tools according to a prescribed format II. PEST Analysis – Assessment of Political. Social, Economic & Technological Trends that influence the overall vision, mission, goals, objectives & activities of an institution 37 Strategic Planning: Definitions Situation analysis (… contd) III. SWOT Analysis – Assessment of internal (strengths and weakness) & external factors (opportunities and threats) that influence performance & outputs of an institution IV. GAP Analysis - Assessment of gaps between the present status and future status agreed upon V. Root-cause Analysis –Identification of root causes of problems and views of stakeholders on alternative solutions and feasible and possible activities. 38 Strategic Planning: Definitions Situation analysis (… contd) Situation analysis hence, identifies strategic issues, gaps to be bridged or filled Goals and problems root causes of problems, and to some extent ideas about alternative solutions. Therefore, Situation Analysis forms the Framework for Development Planning (FDP) The Report Coming out of Self-Evaluation is referred to as Self-evaluation Report (SER) 39 Strategic Planning: Definitions Development Plan Formulation It proceeds from Situation Analysis and refers to formulation of most appropriate and cost effective strategies and accompanying activities that have bearing on Key strategic issues Gaps identified and goals to be achieved Problems identified, in order to perform its mission and realize its vision. 40 Strategic Planning: Definitions Development Plan Formulation …. Contd. Therefore, it involves 4 steps Identification of gaps to be filled and goals, Root causes of identify identified problems, Factors that have restraining and aggravating influences on goals/problems, and Developing Activity Plans to achieve goals and/or resolve problems 41 Strategic Planning: Definitions Development Plan Formulation ..… contd. There are 3 invaluable tools that could be used at this stage GAP Analysis Root Cause Analysis Force-field Analysis 42 Strategic Planning: Definitions Development Plan Formulation ….. Contd. Once the activities are selected or chosen,details of each selected activity are developed according to prescribed format that will ensure smooth implementation and progress monitoring. – Background & Rationale – Objectives – Mechanism and Design and details of activities and sub-activities – Implementation schedule – Resources required – Performance indicators – Sustainability – Person-in-charge 43 Strategic Planning: Definitions Development Plan Formulation (…contd) At this stage, if one wishes, Log Framework Template to map out the details of the chosen activities could be used Note - It is not covered in this lecture 44 Strategic Planning: Definitions Activity – Specific tasks to be undertaken in order to obtain results or to achieve the objectives Investment-based activities- e.g. Improve laboratory infrastructure Outcome-based activities – e.g. Improve analytical and practical skills of undergraduates for which improvement of laboratory infrastructure is an essential investment 45 Strategic Planning: Definitions Activity …. Contd. For most development agencies, the current norm is to promote planning outcome-based activities (e.g. WB-IRQUE and WB-HETC) – that is to provide investment to support activities which are aimed at achieving a desired outcome or output. 46 Strategic Planning: Definitions Investment – Inputs needed to support & help to implement the activities Activity Schedule – a graphic representation similar to a bar chart, listing the activities & sub activities, funds allocated, listing persons responsible for implementation of the activity, setting out the timing, sequence and duration of project activities (e.g. Gantt Chart). Gantt Chart – format that allows to summarize the project framework and activities into a single sheet or screen and also which helps record the progress of the project as it progresses. 47 Strategic Planning: Definitions Performance monitoring - Refers to evaluation of level of achievement or success of the activity or project carried out against performance indicators or benchmarks agreed upon or defined at the onset or the commencement of activity or programme. Performance indicators – measurable or quantifiable indicator variables – pre-project, mid-term and endproject Benchmarks – target level of performance expressed in measurable terms and specified timed-frames. 48 Strategic Planning: Definitions 49 Strategic Planning - Logical Sequence of Planning Process Lecture 6A: Part III: Logical Sequence of Planning Process 50 Project Planning Cycle Programming Identification Evaluation Formulation Implementation Financing 51 Steps in Planning Stages of Project Cycle I. Programming - Strategic positioning, vision and mission of the Institution - Situation Analysis or Environmental Scanning (i.e. assessment of internal & external, sectoral, social, economic & technical factors and trends) II. Identification - Problem and goal analysis – PEST, SWOT, and GAP analyses, - Identifying alternative solutions to attain goals and/or to resolve problems – Root Cause Analysis to identify roots of the identified problems and Force-field Analysis to identify driving and restraining forces of problems and goal accomplishments - Expected Outcomes & Beneficiaries 52 Steps in Planning Stages of Project Cycle …. Contd. III. Formulation - Preparation of Project Development Framework (PDF) or Project Planning Framework (PPF) and - Development of selected solutions into activities, operational project plans & time schedules (Project Work Breakdown Structure – WBS) 53 Steps in Planning Stages of Project Cycle ….. Contd. IV. Financing and implementation – – – If donor funded, reaching an agreement between donor & recipient, or If funded by consolidated funds, seek Treasury and Cabinet of Ministers’ approval for implementation, and Implementation of Project activities V. Evaluation – – Mid-term – evaluate against mid-term performance indicators and revise the implementation plan if necessary Terminal – evaluate against terminal performance indicators 54 Planning …………is future thinking ………..is controlling the future …………is decision making ………..is integrated decision making …………is a formalized procedure to produce an articulate result, in the form of an integrated system of decisions Planning is an activity to: Envisage and formulate the desirable future in conjunction with the feasibility, the possibility, and the probability for achieving them. Henry Mintzberg: ”The Rise and Fall of Strategic Planning”. 55 Planning (I. Programming Phase) How do I get there? What is our Current Situation ? based on Self Evaluation What should be our Future Situation ? Vision 56 Institutional objective: Strategic Planning A specific description of condition through the Describe the main activitieswithin to be implementation of activities undertaken forofachieving the Vision the framework the mission Mission : to be achieved In general (Local, the mission External Environment National,statement Global) Planning objective: Trend consists of : AStake-holders descriptionJob ofMarket what to Vision :specific The very reasons for its existence. Students achieve or problem toIndustry solve (with The Mandate : expected (why you are condition here?) of an Ideology Politics Culture Science Education System Objectives Mission Vision Mandate Academic Staff Community its (measurable) achievement which is collectively The authority, obligation institution Them main problems to and be resolved. Users Government criteria) through implementing shared and defined to be responsibility prescribed for an (what to do?) Government Others achieved activities carrying outanits mission organization in agreement with and by The philosophy, norms, values, itsthe stakeholders. corporate culture underlining the institutional activities. (how to achieve?) Evaluation Strategic Analysis Issues Interpretation Organizational Culture Normative Bodies Resources Human Financial Physical Information Flow of Cooperation Process & Services Internal Environment Output & Outcome Issues that are of critical Opportunity importance to the & Threat existence, condition and performance of an organization If not addressed, the organization SRILANKA performance will be deteriorated even jeopardize its existence Strength & Weaknesses 57 Objects of Self Evaluation Objects of Self-Evaluation Objectives Effectivity Minimum Necessary Requirement Input - Resources - Relation with the environment Efficiency Process Utilization of Resource to Achieve Target Productivity Output Result and Impact Student Resources Funding Graduate Laboratories Staff Organization Physical Facilities Library Teaching & Learning Jobs Employments Curriculum 58 Academic Atmosphere Where to start? Current Situation External data Tahun Lulus 1 IPK < 2.5 Jumlah % 2 1995/1996 Tahun Lulus 15 1996/1997 1 13 1997/1998 1995/1996 14 1998/1999 1996/1997 15 1999/2000 1997/1998 17 Total 74 1998/1999 1999/2000 Total IPK 2.5 - 3.0 Jumlah % 3 IPK < 2.54 40.54% Jumlah 33.33% 2 28.57%15 30.00%13 25.37%14 30.58%15 IPK > 3.0 Jumlah % 5IPK 2.5 - 3.0 6 %18 320 27 40.54% 26 33.33% 39 28.57% 130 30.00% 17 25.37% 74 30.58% 48.65% Jumlah 51.28% 4 55.10%18 52.00%20 58.21%27 53.72%26 %4 56 8 48.65% 9 51.28% 11 55.10% 38 52.00% 39 58.21% 130 53.72% Self-Evaluation Total IPK RataLulusan rata 7 IPK > 3.08 10.81% Jumlah 15.38% 6 16.33%4 18.00%6 16.42%8 15.70%9 9 Total IPK Rata- 2.58 %37 Lulusan 2.67 8 739 49 2.7037 10.81% 50 2.7039 15.38% 67 2.6749 16.33% 242 2.6750 18.00% 11 16.42% 67 38 15.70% 242 rata 9 2.58 2.67 2.70 2.70 2.67 2.67 Position Situational (SWOT) Analysis Directives & Assumptions Conclusions Graduate Data : Profile & Performance Students Internal data Process Resources Teaching & Learning Funding Staff Library Academic Atmosphere Organization Curriculum Physical Facilities Laboratories 59 Planning (II. Identification Phase) Identification of gaps, problems , root causes of problems and possible solutions to fill gaps and resolve problems Current Situation based on Self Evaluation Future Situation Vision 60 Current Situation Self-Evaluation Position Situational (SWOT) Analysis Directives & Assumptions Conclusions Data : Profile & Performance Tahun Lulus 1 IPK < 2.5 Jumlah % IPK 2.5 - 3.0 Jumlah % IPK > 3.0 Jumlah % Total IPK RataLulusan rata 8 3 < 2.5 4 7 > 3.0 IPK IPK52.5 - 3.0 6 IPK Total 9 IPK RataTahun Lulus 15 1995/1996 40.54% % 18Jumlah 48.65% % 4Jumlah 10.81% % 37 Jumlah Lulusan2.58 rata 1996/1997 1 13 2 33.33%IPK 6 6 15.38%IPK 2.67 3 < 2.520 4 51.28% 7 > 3.039 8 IPK52.5 - 3.0 Total 9 IPK RataTahun 14 Lulus 28.57% 1997/1998 55.10% 8 16.33% 2.70 2.58 rata 1995/1996 15Jumlah 40.54% 27 18Jumlah 48.65% % 4Jumlah 10.81% 49 37 % % Lulusan 1998/1999 30.00% 52.00% 18.00% 1996/1997 115 13 2 33.33% 26 20 4 51.28% 59 6 6 15.38% 50 392.70 2.67 9 8 3 7 1999/2000 17 25.37% 39 58.21% 11 16.42% 67 1997/1998 14 28.57% 27 55.10% 8 16.33% 492.67 372.70 2.58 1995/1996 15 40.54% 18 48.65% 4 10.81% Total 1998/1999 74 30.58% 130 38 15.70% 242 15 30.00% 26 52.00% 9 18.00% 1996/1997 13 33.33% 53.72% 20 51.28% 6 15.38% 502.67 392.70 2.67 2 1999/2000 1997/1998 Total 1998/1999 1999/2000 Total 17 74 25.37% 14 28.57% 39 30.58% 15 30.00%130 58.21% 27 55.10% 11 53.72% 26 52.00% 38 16.42% 8 16.33% 67 15.70% 9 18.00%242 17 74 39 130 11 38 25.37% 30.58% 58.21% 53.72% 16.42% 15.70% 492.67 502.67 67 242 2.70 2.70 2.67 2.67 SWOT Analysis Problems Statement …………………… …………………… …………………… Strength ………… ………… Opportunities …………. …………. Weaknesses ………… ………… Threats ………… ………… 61 Problem Analysis and Development of Project Breakdown Structure /Project Framework Usually done at the first brain storming session (eg. WS 1) SWOT Analysis Current Situation GAP Analysis Situational Analysis Position (data section 2-14) Strength ………… ………… Opportunities …………. …………. Weaknesses ………… ………… Threats ………… ………… Gaps between current and desired future status Strategic Planning (broader context) Operational/Tactical Planning (detail) (Section 1-13) Self-Evaluation Root-Cause Analysis Problems Statement …………………… …………………… …………………… Conclusions Restraining forces At small group working sessions of PPC Force-Field Analysis Driving forces Planning (III. Formulation Phase) Formulation of activities and sub-activities to bridge gaps and improve current situation Current Situation based on Self Evaluation Future Situation Vision 63 Generating alternative solutions Force Field Analysis Restraining forces 1 2 3 4 1’ 2’ 3’ 4’ Solution 1 : Solution 3 : • Reducing factor - 2 • Reducing factor - 4 • Improving factor - 2 • …. •… •… Solution 2 : Solution 4 : • …. •… •… • …. •… •… Driving forces 64 Selection of Proposed Activities (1 of 5) Solution A1 Problem A Solution A2 Activity A Solution B1 Problem B Solution B2 Activity B1 Solution B3 Activity B2 Solution C1 Problem C Solution C2 Solution C3 Activity C 65 DEVELOPMENT OF OUTCOME BASED ACTIVITIES WB-HETC UGC Others Resources Required INDICATOR: Base 14 months Mid 10 months Final 8 months INVESMENT : Setup IT Lab Train staff Workshops IMPROVED GRAD EMPLOYABILITY ACTIVITIES: • Curriculum relevance • Improve collaboration • Provide IT skills • Provide entrepreneurship IMPROVE GRAD COMPETENCE 66 Operational Planning WB-HETC External Environment (Local, National, Global) Trend Stake-holders Job Market Ideology Politics Culture Science Education System Students Academic Staff Users Government Industry Community Government Others Objectives Mission Vision Mandate Organizational Culture Proposal for UDG University of Sri Lanka Evaluation Analysis Interpretation Resources Human Financial Physical Information Flow of Cooperation Problem’s Identification Process & Services Internal Environment Root Problem’s Alternative Solution Development Plan Output & Outcome 67 Current Situation Future Situation Self-Evaluation Position Situational (SWOT) Analysis Conclusions Overall Project Planning Framework Directives & Assumptions Future Position (Ch II Session A) Strategic Issues Implementation Programs (Activities) Resources Objectives Performance Indicators WB Project UGC/Govt Fdg Others 68 Strategic Planning - Logical Sequence of Planning Process 69 Thank you 70