UNIVERSITY OF KELANIYA FACULTY OF COMMERCE AND MANAGEMENT STUDIES MASTER OF BUSINESS ADMINISTRATION DEGREE EXAMINATION Academic year – 2013/2014 - Year 1 Semester I – March 2015 MBA 51033 – Contemporary Management Practices MBA 51033 – Contemporary Management Thought - Repeat No. of Questions: 08 Eight There are two parts, Part-I and Part-II. Answer any 05 (Five) Questions including at least Two (02) Questions from each part. Time: Three (03) Hours Part 1 Question 01 a) State main environmental trends and organizational changes in managing in the 21st century. (05 Marks) b) What characteristics can you imagine in an office in transition in generation-E (05 Marks) c) Under what conditions modern organizations can ensure the sustained viability in turbulent environment. (10 Marks) (Total marks 20) Question 02 a) Describe two major highlights of Henry L Gantt. (10 Marks) b) Describe the characteristics of humans referring theory X and theory Y. (05 Marks) c) “Every situation is unique and has unique approach”. What is the main view of this statement? (05 Marks) (Total marks 20) 1 Question 03 a) What are the main reaons behind the rise of diversity. ( 05 Marks) b) Diversity would go from a liability to an asset for the organizations that move their diversity management from non-compliant to pro-active. The non-compliant organizations would eventually face the threats imposed by diversity, while for the proactive ones many employees at various levels are involved in decision-making. The latter organizations are those which will profit from their management of diversity and ripe their opportunities. Discuss c) What are some of the myths about diversity management? (10 Marks) (05 Marks) (Total Marks 20) Question 04 a) Differentiate Tacit Knowledge and Explicit Knowledge referring an organizational context. (05 Marks) b) “Competitive success will be based on how strategically intellectual capital is managed by different organizations” Explain the above statement referring how organizations could use knowledge management enablers in gaining competitive advantages. (10 Marks) c) State the changes take place in an organization in the transition for knowledge management. (05 marks) (Total Marks 20) 2 Part 11 Question 05 a) Discuss the application of one of the motivational theory you have learned in your organizational context by emphasizing the strengths and weakness of it in motivation the employees in your organizational. (10 Marks) b) Propose an appropriate motivational strategies for following categories of employees with rationalization. • Professionals • contingent workers • diversified work force • low skilled service workers • employee doing high repetitive tasks (10 Marks) (Total Marks 20) Question 06 a) Leadership is a part of management but not all of it. Do you agree with this statement? Give reasons for your answer (10 Marks) b) Explain how you play leadership role as a manager in your capacity by referring to a theory of leadership you are familiar with. (10 Marks) (Total Marks 20) Question 07 a) What are the major strategic areas of an organizations? Discuss those (10 Marks) b) Discuss the various corporate level strategies an organization can adopts with real business world examples. (10 Marks) (Total Marks 20) 3 Question 08 a) Managing organizational change requires a deliberate and planned approach. What are the essential phases or steps that should be with well-planned organizational change process (10 Marks) b) Briefly discuss the approaches for managing international organizations by highlighting the main features associated with them. (10 Marks) (Total Marks 20) 4