SALES GUIDE BridgeGate Solution Offering: Program Summary: BridgeGate provides clients with robust, scalable integration solutions that connect disparate applications and healthcare technologies. BridgeGate’s™ any-to-any integration solution handles very complex data with virtually no coding required, reducing the complexity and length of integration projects to days or weeks. BridgeGate’s™ solutions provide real-time visibility of data, workflow scheduling, notifications and event management, thereby transforming data into accurate and actionable information. BridgeGate™ provides a highly advanced interoperability and business process management platform that reduces system integration time and complexity, provides direct control of information, and facilitates very rapid integration of disparate information systems, while supplying a complete audit-trail and chain-of-custody of data across all domains. BridgeGate™ technology is used as the integration engine in numerous health information exchanges. Who to Talk To: CEO, CIO, VP IT Questions to Ask: Do you have a need to integrate your legacy healthcare systems with modern systems in your organization? What are your integration initiatives for this FY? Do you have integration needs from the merger and acquisition of a new company that would require you to manage new technologies with massive amounts of data? How do you currently link with your suppliers? What kind of integration problems are you having? Inbound/Outbound? Do you have a need for seamless connectivity and data-exchange between your company's internal systems or between your company and any partners or associates? Would it be valuable to have the capability to handle data migration and mapping, protocol conversions, workflow, security, auditing, and delivery with little or no interruption of existing systems? Are your struggling with implementation? Do you have an IT strategy/strategic plan? Do you have the need to seamlessly & transparently pass data from disparate systems? Would the ability to reduce integration complexity be of value? Does your EHR offer a “Fully integrated system that includes Financial, Ancillary Clinical Systems, and Human Resource Management”? Business Challenges and Targeting Summary: Silos of data that can’t interoperate Companies growing by acquisition but can’t communication with systems Lack of productivity - Spending countless hours & money managing integration projects Ability to transition patient assessment data effectively Supplier Overview: Pricing: Solution pricing based upon scope of service. Key Program Highlights: BridgeGate™ is a systems integration platform that allows disparate systems to be electronically connected together, whether in real-time or as batch processes, in order to exchange data. BridgeGate™ acts as a data translation system, which allows data from one system to be passed transparently to another, even though the destination system may be potentially incompatible with the origination system. BridgeGate™ uses a layered architecture to achieve this functionality, and is a patented system. Deliverables: Interface Engine Managed File Transfer (MFT) - Files Extract Translate Load (ETL) – Database / Data Warehousing Electronic Data Interchange (EDI) – HIPAA / Payments Workflows / Business Process Management (BPM) Scheduling (Batch / near-time services) - Interfaces Web Services (XML, SOAP, JSON, REST) Messaging / Queuing of data Exception Handling / Notification – e-Mail / SMS HL7 / NCPDP – Healthcare / Pharmacy Data Types (Fixed length, MS Excel, delimited, proprietary) Trading Partner Management Guaranteed Delivery of Data (Retry-notify) Data Depot – Track select near-time data Business Activity Monitoring (BAM) – SLA / Operations console Competitors and Key Differentiations: Company IBM Sterling Commerce Competitors and Key Differentiations Focus Gentran Integration Suite(B2B, EDI, EAI, Workflow/Process Integration, SOA) Tibco Connect (Managed File Transfer, Proxy) EDIINT, Managed AS2 (Gateway Services) Other products include mapping/translation services, etc. BusinessConnect (B2B, Trading Partner Management) Business Works (SOA, ESB) Business Factor (BAM) Data Exchange (Data Integration) Why Are We Different? Ease of use. Rapid, scalable integration platform. Organically grown. No custom coding required Price to performance- Tremendous value out of the box. Seamless integration into EAI, ETL, SOA Platforms. Comprehensive set of pre-built translations and adaptors. Broadest support of unstructured, semi-structured, and complex structured data translations available in a single solution. Gap/fit platform, not rip out and replace. Little or no interruption to existing systems No add-on toolkits, i.e. extra costs. All included in our platform. Days/Weeks to deliver value. Patented transformation capability. Plugs directly into any SOA, EAI, B2B, ETL, application server platform, or application and as an add-on to popular integration and application server platforms include IBM WebSphere, Oracle Fusion Middleware, Microsoft BizTalk, SAP NetWeaver, Informatica PowerCenter, WebMethods, TIBCO and Sonic. Provides the most extensive set of pre-built transformation functions Informatica PowerCenter (SOA, ESB) PowerExchange (EAI-ERP, ETL, Messaging) Complex Data Exchange (Data Adapters) available anywhere and supports the encapsulation and management of existing transformation code for ease of migration. All inclusive platform. Not at Toolkit No massive IT involvement required – Business Analyst caliber. Value Propositions: Business Challenge (Pain Points) Disparate systems that can’t communicate with one another Can’t connect complex data between internal and external systems Selling Message (Feature) Integrate critical clinical data into an HIE Procured integration technology and can’t displace Value Proposition (Benefit) No matter what systems you have in place now, choose to replace or acquire in the future, BridgeGate’s integration platform will give you the ability to seamlessly connect data from these disparate applications & systems. Automate and streamline the billing, claims, enrollment and eligibility processes. Complex data manipulation (parsing and concatenating functionality) capabilities. BridgeGate helps healthcare providers, payers, hospitals and third party administrators connect the complex data that is passed between internal and external systems, no matter the format, no matter the system, and with virtually no code to be written. KeyHIE Transform enables nursing homes & home health agencies to transmit patient assessment data to an exchange. Ensures vital patient information is available when and where it is needed to provide patients with the best patient care. KeyHIE Transform - LTPAC HIE integration was built end-to-end with ability to scale nationally in one month using BridgeGate technology. Low cost solution with or without an EHR. Clients can leverage their existing technology investments while adapting to the future/unknown. Identify, prevent & resolve medication errors Lack of IT resources Pharmacists can see diagnosis not just the RX order. Lab results drive event changes in RX orders to manage dosage and change in treatment plan. Patient safety – prevent drug interactions. Eliminate the need for custom programming. With BridgeGate, you are never boxed in. BridgeGate can adapt to change, now and in the future. Re-use of code. Protected against technology obsolescence. Not a rip out and replace. BridgeGate is a gap fit. Can augment existing technology and fill in gaps where there are needs. Enterprise-Class, highly scalable Vendor and System agnostic. End-to-end visibility across the entire RX fulfillment chain. We integrate very complex data Need for cost containment Need to adhere to new compliancy laws Increase the efficiency of a highly talented programming staff. Reallocate Programmers on more mission critical projects that actually require custom programming. No coding required. Quickly implemented by IT staff & implemented by business analysts. BridgeGate reduces integration complexity and associated labor costs and increases productivity by giving teams a single, meaningful view of all data from all sources. The BridgeGate HIPAA Compliance Framework prepares organizations for HIPAA compliance with quick-toimplement data translation and validation processes for all HIPAA transactions and rules. This framework helps organizations migrate to HIPAA 5010, ICD-10 and any other evolving HIPAA standards. The framework offers validation support for all available HIPAA rules and transaction sets, ensuring clean and exact mapping of data between versions. BridgeGate supports every major standard and excels at interfacing with proprietary systems to share clinical and demographic data including HL7 v2.x, NCPDP, ANSI X-12 HIPAA 4010A1 / 5010 EDI, ICD-9 and ICD-10 coding systems, ASTM CCR, NEMA DICOM, etc. better than anyone else with virtually no programming. A business analyst or power user can graphically map data from any source, protocol or format. Productivity increases and integration complexity decreases. BridgeGate eliminates the need to spend excessive amounts of time & money on programmers. Track record of implementations in days/weeks, not months/years. Integration is a living problem. Be proactive with BridgeGate, not reactive. BridgeGate can adapt as new compliancy issues, standards/interfaces etc. are required or needed. Ability to automate and streamline the billing, claims, enrollment and eligibility processes. Overcoming Objections: Likely Objections Responses We have an integration partner we work with. Do they spend months and years developing a solution to your problems? If so we can solve problems in days and weeks. We have an integration partner. We’re not a rip out and replace technology. We are a gap fit where there are needs. Too pricey BridgeGate is the cost of one Full time engineer per year. You can accomplish so much more in a shorter amount of time with BridgeGate. Cost effective. Lowest cost of ownership with more productivity than any product on the market. Let us prove. We don’t have any integration challenges at this point Why don’t you let us come in and do a site assessment and give you some suggestions on how could optimize and augment your current environment. Call to Action/Close/Steps to Implement: Key Contact: MDR™ 559-447-4488