What was different? The UNILINC Alma Implementation Helen Loosli Library Applications Specialist & Training Coordinator helen.loosli@unilinc.edu.au UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli What is UNILINC? • A not-for-profit company founded in 1978 to support a network of higher education and special libraries • The central bibliographic database is the heart of UNILINC. It reflects the holdings of all member libraries and has done so since its inception • Currently there are 21 member libraries ranging in size from 3 multi campus universities through medium to small private colleges plus 2 research libraries. • Member institutions have campuses across Australia and overseas • UNILINC office is a separate entity to the 21 member libraries • UNILINC provides library systems, developments, services and training to its Members UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Our Institutions UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli UNILINC before Alma Digital Assets Management / ILMS Repositories DigiTool; Digital Commons … Aleph ILL OPAC Primo bX Central Index Discovery Aleph Primo Link resolver SFX KB* ERM ..SFX.. Verde *KB=Knowledge Base UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli A U T H E N T I C A T I O N Out with the old! UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Project Team Name Roles Rona Wade Executive Director & CEO Tony Cargnelutti Associate Director, Alma Project Director Bronwyn King Alma Project Implementation Manager, Functional & Data Expert Jenny Clarke Applications Support Services, Functional & Data Expert: Acquisitions, Digital, eResources, Resource Management, End User Systems & Trainer Clare Decena Web Development & Services, Functional & Data Expert: Discovery & End User Systems Helen Loosli Applications Support Services, Functional & Data Expert: Fulfillment, Resource Sharing, ILL, End User Systems & Trainer Tanya Holm Applications Support Services, Alma Analytics Specialist / Trainer Brent Knigge Consultant Application Development and Systems Support Glenda Henderson Consultant Metadata, Standards & Quality Control, Functional & Data Expert Fred Piper Consultant Applications & Systems; Functional & Data Expert: Authentication & End User Systems Melanie Fitter UNILINC / Ex Libris Project Manager Director, Resource Management Professional Services, APAC ……. UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Alma / Alma-Primo Project Timeline • Nov 2013: Meeting of all Members to discuss move to Alma • Mar 2014: Formal implementation began • May – Nov 2014: UNILINC staff trained • Oct 2014: Alma environment and test migration completed • Dec 2014: UNILINC staff certified for Alma • Dec 2014: Alma-Primo environment setup and copy/install completed by Ex Libris • Dec 2014: UNILINC staff commenced Alma and Alma-Primo configuration and developments • Jan 2015: Member “familiarisation” sessions commenced • May – June 2015: Formal training of members conducted • June 2015: Essential Alma and Alma-Primo setup completed • June 22nd 2015: Alma and Alma-Primo switch to production UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli UNILINC’s consortial objectives for Alma By STP we had to be able to have the following functions and structures operational: • • • • • • • • • Network Zone – 1 Institution Zones – 20, Multi Site IZs – 10 Community Zone/PCI sites – 12 Non PCI – 9 Primo Views – 25 New Primo Members – 6 Acquisitions – 12 ILL Sites - 6 UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Aleph Preparation • • • • • • Collection rationalisations Item status and process status rationalisations Bib and holdings deletions and tidying Private patron data removal and patron purges Acquisitions data purges Generation of a variety of Aleph legacy data reports e.g. patron loan history UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Alma Project Tasks • • • • • • • Extensive configuration of the NZ and 21 IZs Customisation of letters for 21 institutions (ongoing) Setup of 320 staff users U-resolver setup Conversion of the Technical Migration status (post-STP) Workflow recommendations and developments ISO ILL workarounds UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Alma Integration Tasks • Self-check integrations (SIP2) 3 vendors, at 4 institutions, across 13 libraries • Coutts EOD and EOCR (shelf ready) • EDI (in and out) – 9 vendors • Talis Aspire • Ezproxy (15 institutions) • SIS (patron data loads) • Z39.50 in and out (Libraries Australia, Te Puna, WorldCat, EndNote, etc) • SpinOMatic for label printing • Google Scholar • Printing in general (Namtuk, Outlook and printers with email capability) UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Alma-Primo Project Tasks • Extensive BO configuration and CSS customisation for the 22 migrated views • Setup of 6 new Primo views for those institutions still using the Aleph OPAC • Integrations: Equella, DigiTool and MetaLib • Setup of PDS Authentication: Shibboleth, LDAP, Alma (standard) and Alma (development) • Creation of legacy Basket reports (not migrated) UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Critical UNILINC Developments • Primo Aleph to Alma permalink redirection/mapping • Development of a locally hosted database and staff interface for sensitive patron data • Bursar process (OTB Bursar process not adequate) • Development of special PDS authentication method for Primo for Members with external patrons but no external authentication system • Replication of existing Aleph reports in Alma Analytics • Replication of existing new titles lists using Analytics, APIs and HTML UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Some observations... 1. 2. 3. 4. Cultural shift • Libraries • UNILINC staff Alma • Lack of staff user granularity • Inventory management - lack of inventory “drag and drop” • Bib templates • Unfortunate that Alma NRs lack regular expression capability Analytics • Some great OTB reports • Variety of output format and widget and dashboard capability • It is not real time and sometimes environment not updated for 48 hours • Makes scheduling difficult • Miss direct SQL querying of data Alma-Primo • Much more integrated with the ILS • Less able to customise OVP aspects e.g. request form elements UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Given scale and complexity the Alma/AlmaPrimo implementation was very successful ! First consortium to implement Alma within the APAC region UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Bilby Thank you. UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Project Background – was slide 7 • Member of the Australia New Zealand Collaborative Partnership (2009) in developing region specific functionality for Alma • Migration delayed by choice until the Network Zone / consortial functionality had been sufficiently developed • Migration requirements included – Full ILL integration (still in testing) – Full digital functionality (DigiTool) still in development – Full Libraries Australia integration (Print resources - Yes, Electronic – No) UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli UNILINC with Alma was slide 6 mobile views APIs Primo Central; bX; etc… Primo (discovery) Alma (management) KB UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli integration collaboration APIs data services Training and Orientation • Produced 16 customised training videos • Produced customised training materials • Developed customised programs for face to face and videoconference training • Conducted many one-on-one videoconferences post-STP UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Implementation is ongoing... • • • • • • Export to Libraries Australia Resource Sharing/ILL Copyright compliance process for Digitisation Requests Creation of Confluence Wiki for UNILINC FAQs Alma-Primo Sandbox setup Assorted leftover Alma and Primo tasks (more Analytics reports, setup of local extension fields, local authorities, further Primo customisation, eBook repository imports, etc) UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Why Alma • Alma promised an integrated workflow for Electronic, Print and Digital resource processing • Alma would replace 4 disparate systems all requiring high levels of support. • With Aleph the loading of e-resources requires complex processes • Alma replaces 2 knowledgebases (SFX and Verde) with 1 • Alma promised a high level of consortial functionality • Our Member libraries were keen to adopt new technologies UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli Miscellaneous • EZproxy Authentication for 2 Members • Setup of Members’ Alma support area on the UNILINC website (Drupal) • Maintenance of project documentation in Confluence (UNILINC) and BaseCamp (Ex Libris) • Setup and use of Jira to manage project tasks and issues UNILINC Alma Implementation: IGeLU 2015 | Helen Loosli