CIE Course Schedule
Grading Policy for Full 6-Month CIE Course:
All six projects must be completed successfully with an average cumulative grade of 80%
before you can take the certification exam. Additionally, no single project can receive a
project grade of less than 70%. Those projects receiving a grade of less than 70% must be
revised until they receive a grade of at least 70%. In order to take the certification exam,
you must have achieved an overall course grade of 80%. The overall course grade is
determined by combining the average project score with the average score for your other
homework. The overall course grade will be computed by: 80% average project score +
20% average homework score.
Friday:
Lesson A1: (8:00 a.m. – 12:30 p.m.)
Welcome:
 Read Welcome Letter
 Student Introductions:
o Your name
o Your Company
o Your Position
o One other thing about you—not work related
o Your next big career challenge
Review scenario from CIO Leadership P.E.
PowerPoint Lecture: IT Themes and Trends
Break
How to write an Article Review (AR): “Show Them the Money” by Mike Hugos
Leadership Lecture #1:
 Preview CIO Survey Results
 The Five Roles of Executive Leadership
Introduction to Calculating ROIs
 Introduction to the CSR Easy P.E.
 Comparing IT Investment Options: How to calculate ROI and Internal Rate
of Return (I.R.R.)
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Student small group project: Outline the solution for the ROI case study. Address all
four parts of the homework and be prepared to present your results later this
afternoon.
Lunch
Lesson A2: (1:30 p.m. – 6:00 p.m.)
Student presentations and class critique of small group ROI exercise
PowerPoint Lecture: Some Thoughts on ROI
Break
Class Discussion on IT Alignment:
 What is IT Alignment?
 What are common misconceptions about IT Alignment? (And why are these
bad?)
 What are the advantages of doing IT alignment properly?
 What are the challenges that the CIO will face when he first tries to introduce
IT Alignment to the organization?
 What skills should the CIO have in order to be successful in IT Alignment in
the areas of:
o business skills
o communication skills
o focus
o political skills?
Discuss example strategic business goals
PowerPoint Lecture: The Five Steps of I.T. Alignment
In-class group project outlining the IT Alignment for selected student
companies
Presentation of group results
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Saturday:
Lesson A3: (8:00 a.m. – 12:00 noon)
Review and elaboration on key points learned yesterday
Break
Continuation of group exercises on IT Alignment
Discussion of results and lessons learned from group exercise
Break
An example IT Alignment plan by Deloitte for Kemet
PowerPoint Lecture: What’s Hard About IT Alignment?
Lunch
Lesson A4: (1:00 p.m. – 5:00 p.m.)
Business 101 Lecture: Classical CXO Business Perspectives and Agendas
Class
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discussion: “Corporate Political Capital”
What is it?
Why do you need it?
How do you accumulate it?
Review and discuss: Four Models for accumulating Corporate Political
Capital
Break
Review of selected questions from the book The Power of Role
Break
PowerPoint Lecture: “How to create an Effective 5-Slide Presentation that gets CXO
Support for your IT Projects”
Certificate Exam
Overview of homework for next nine weeks & Presentation of Certificates
Homework for week 1: Submit an Article Review (AR) for the Leadership
article “Rules of the Road for Turnaround CIOs” found in your notebook.
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Read the first three chapters of the book The Experience Economy by Pine and
Gilmore and write a single AR on these three chapters. Submit both ARs to Dr.
Routh via email at rrrouth@cioexcellence.com (and please cc: Margarita
Rodriguez at mrodriguez@cioexcellence.com).
Homework for weeks 2 & 3: Complete project 1 & submit to Dr. Routh via
email. Please make your submission conform to the format of the example found
in Appendix A of the book The Power of Role by Richard L. Routh (and please
cc: Margarita Rodriguez at mrodriguez@cioexcellence.com).
Homework for week 4: Create and be prepared to present (next time in class) 5
different PowerPoint presentations—one for each CXO—each of which is 5 or 6
slides long. Each presentation should be targeted at persuading each different
CXO to support your IT project (from project 1). The CXOs you will need to
persuade are the CFO, CMO, CEO, COO and the V.P. of Sales. Refer to your
notes from the lecture for class A4. Also, an example of a PowerPoint
presentation to each CXO can be found at:
http://www.cioexcellence.com/students .
Homework for weeks 5 through 7: Complete project 2 & submit to Dr. Routh
via email (and please cc: Margarita Rodriguez at
mrodriguez@cioexcellence.com).
Homework for week 8:
 Watch IT Governance video and answer associated online quiz.
 Do an AR on the “Early Adoption” article (found in your notebook at Tab
10).Submit both ARs to Dr. Routh via email (and please cc: Margarita
Rodriguez at mrodriguez@cioexcellence.com).
Homework for week 9: (Part of Project 4)
 Read the USAA ITCO case study found at:
http://www.cio.com/archive/050104/incorporated.html and read:
http://www.cio.com/archive/050104/incorporated_sidebar_2.html
 Answer questionnaire on the USAA ITCO case study (found at the end of
your notebook)
 In a separate submission, consider your company’s needs and the ITCO
13-class curriculum: select the 3 most useful and the 3 least useful courses
in that curriculum, and explain why each would or would not increase the
I.T. budget and improve customer satisfaction with I.T. in your company.
There are notes that explain some of the content of these 13 classes on
our Web site at:
http://cioexcellence.com/students/notesfor13courses.php.
 Submit the above to Dr. Routh via email (and please cc: Margarita
Rodriguez at mrodriguez@cioexcellence.com) or submit these in class
 Do an article review on ERM article: “Risk’s Rewards” at
http://www.cio.com.au/index.php?id=1998213643&eid=-154. Submit this
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article review to Dr. Routh via email (and please cc: Margarita Rodriguez
at mrodriguez@cioexcellence.com) or submit this in class.
Weekend 2
First Day:
Lesson B1: (8:00 a.m. – 12:00)
- Review of lessons learned from homework and projects for previous nine weeks
- USAA case study review and analysis
- Development of plan for business skill development in the management ranks of
your IT organization
- In class, begin a plan for business skill development in the management ranks of
your IT organization
- Include the justification for each component by citing the expected return in
customer service and IT productivity
Lunch (12:00 to 1:00)
Lesson B2: (1:00 p.m. – 6:00)
- What’s hard about IT Alignment? (PowerPoint presentation and discussion)
- The major challenges facing today’s CIO’s
- IT Governance defined
- The advantages of IT Governance
- The management and politics of IT Governance
- Class discussion of the following questions (this is part of your Project #3):
o (1) What is IT Governance?
o (2) What are the advantages of implementing IT Governance?
o (3) What are the challenges that the CIO will face when he first tries to
introduce IT Governance to the organization?
o (4) What skills should the CIO have in order to be successful in IT
Governance in the areas of:
 (a) business skills,
 (b) communication skills,
 (c) focus, and
 (d) political skills?
- The classical Model of IT Governance
- The Enterprise Risk Management Model of IT Governance
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Second Day:
Lesson B3: (8:00 – 12:00)
 Review of critical lessons learned in yesterday’s class
 Break
 The Caldwell Model and Routh Model of IT Governance
 Compare and contrast the strengths and weaknesses of each of the four models of
IT Governance. Which one is right for your company?
 Class critique of student presentations they made for CXOs during week 5
(previous homework). Each student will present some (or all) of their CXO
PowerPoint presentations and the class will conduct group discussions on how
they can be improved.
 Introduce the Caldwell Strategy Map.
Lunch (12:00 – 1:00)
Lesson B4: (1:00 – 5:00)
 Second lecture on Executive Leadership
 Lectures and Discussions: How does the CIO Apply the lessons of The
Experience Economy in the Workplace.
 Lecture on early adoption strategies and the Gartner Hype Cycle
 Leadership class Practical Exercise: What are the tools needed to transform a
Cost-Center CIO into a Profit-Center CIO. (The analysis of the “Rock-Cost
center-Profit center CIO diagram.”)
Homework for weeks 10 & 11: Do project 3 and submit to Dr. Routh via email
(and please cc: Margarita Rodriguez at: mrodriguez@cioexcellence.com).
Homework for week 12: Do project 4 and submit to Dr. Routh via email (and
please cc: Margarita Rodriguez at: mrodriguez@cioexcellence.com).
Homework for week 13 & 14: Get (buy, rent or borrow) and watch the movie
Rudy (starring Sean Aston) and fill out the associated questionnaire (found in your
course notebook at TAB 8) while you watch the movie. Then do the associated
homework as described for the “Leadership: Motivation in the Workplace” minicourse at: http://www.cioexcellence.com/students.
Homework for week 15: Read Dr. Caldwell’s Book Information Technology and
Information Systems are Really Business Systems. Please take this book very
seriously; it’s really important for tying this course together and focusing your
energies in the future. Answer the questions you find in your course notebook at
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TAB 9 on Caldwell’s book and email your answers to Dr. Caldwell at
scaldwell@uscupstate.edu (and copy Dr. Routh at: rrouth@cioexcellence.com).
Homework for week 16 & 17: Watch the InfoSec lecture and do Project 5. You
can find the index of all the YouTube links for this lecture as well as complete
instructions for completing this Project 5 at:
http://www.cioexcellence.com/students .
Homework for week 18:
- Complete Fulbright’s PMO homework described at
http://www.cioexcellence.com/students and submit to Dr. Routh at:
rrouth@cioexcellence.com and also Margarita Rodriguez at:
mrodriguez@cioexcellence.com).
- Read and write an article review for the article “How to Win Acolytes and
Influence People” by Sue Bushell (found on the Web at:
http://www.cio.com.au/index.php?id=811337867&eid=-154 ) or in your
notebook. Submit this homework to Dr. Routh at: rrouth@cioexcellence.com
and also Margarita Rodriguez at: mrodriguez@cioexcellence.com).
Weekend 3
Friday:
Lesson C1: (8:00 – 8:30) Welcome, review of homework turned in over last nine weeks,
and introduction of Dr. Steve Caldwell
8:30 – 12:30 Dr. Caldwell: IT's Role in Organizational Change
- genesis and purpose of IT initiatives
- dealing with barriers to change and chasms between IT and the organization
- reactive versus proactive IT paradigms
- what to do with steering committees and user needs assessments
- alternate views on cost benefit analyses and project plans
Lunch (12:30 – 1:30)
Lesson C2: (1:30-5:30)
 How to make your e-commerce more profitable: The seven principles of great
B2C e-commerce solutions
 Introduction of the e-commerce project
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Multicultural Lecture: Making presentations in English to people in other cultures
and other countries.
Introduction of the Multicultural & Multinational project
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Homework to be completed before tomorrow morning: Read and study and write an
outline AR for the article “Lessons from India”
Saturday:
Lesson C3: (8:00 – 8:30) Welcome and review of yesterday’s lessons
(8:30 – 12:30)
 Lecture on Offshore Management: Lessons from India
 Introduction of Offshoring project
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Executive Leadership Lecture: The Ascent of a Leader
Introduction of The Ascent of a Leader Project
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Start Course Summary P.E. and preparation for Certification Exam (take home)
Lunch (12:30 – 1:30)
Lesson C4: (1:30 - 5:00)
(1:30 – 4:30) Complete the Course Summary P.E. and preparation for Certification
Exam.
(4:30 – 5:00) Course critique
Homework to be completed before getting CIE certification:

Complete one of the following projects:
Option 1: Do the e-commerce project titled: “Improving your company’s B2C ecommerce business by conforming to all 7 principles of successful e-commerce.
Get more info on the requirements for this project at:
http://cioexcellence.com/ResourcesAndTools/e-commerceProject.php .
Option 2: Do the Multicultural/Multinational CIO project as outlined in class. Get
more info on the requirements for this project at:
http://cioexcellence.com/ResourcesAndTools/multiculturalProject.php .
Option 3: Do the project for “Planning for a Successful Offshoring/Sourcing
Program” as outlined in class. Get more info on the requirements for this project
at: http://cioexcellence.com/ResourcesAndTools/offshoringProject.php .
Option 4: Do the Executive Leadership project concerning the analysis and
application of the Leadership principles and insights contained in the book: The
Ascent of a Leader, by Thrall, McNicol and MacElrath. Get more info on the
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requirements for this project at:
http://cioexcellence.com/ResourcesAndTools/leadershipProject.php .
AND
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After successfully completing one of the above projects, you must then complete
the certification exam. This exam is an open-book, open-notes and not timed,
essay exam covering the most important parts of the CIE course. It tests your
understanding of how to apply and navigate the obstacles associated with the
main principles and processes taught in this course. The exam is at:
http://cioexcellence.com/ResourcesAndTools/CIEcertificationExam.php .
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