Leadership Training Mentoring Temperance #438 - Education Mentoring in the Past According to ancient Greek legend, Odysseus -- the king of Ithica-- had a young son named Telemachus. When the king went off to fight in the Trojan War, Odysseus asked his trusted friend, Mentor, to look after young Telemachus. Mentor watched over Telemachus for almost ten years. The word “mentor,” meaning a wise and trusted teacher or counselor, has been with us ever since. Back then, mentoring traditionally took place within families. When royalty was the established power base, fathers were inclined to mentor their sons. Later, mentoring involved both genders and people would work with protégés who were not family members. The word “protégé” comes from the Old French word “protéger” meaning “to protect.” We will be using the word “New Brother” Mentoring, a type of teamwork among two individuals is also achieved through focused interpersonal communication. Temperance #438 - Education Mentoring Today There are many different types of mentoring and many different ways to do it. Primary mentors are individuals that have front-line experience with the protégé. Secondary mentors, on the other hand, might offer consult as a supplement to the primary mentor’s advice. Structured mentoring is based on a pre-arranged schedule of meetings where as informal mentoring takes place on a more casual basis. Group mentors are gurus who are able to help several protégés simultaneously. These meetings often involve common agendas and a lot of group discussion. Temperance #438 - Education What Mentors Do Advise, support, and provide guidance. Facilitate understanding of environment and culture. Instill attitudes. Aid in retention. Provide trusted counsel. Temperance #438 - Education Good Mentoring Tips Provide a nonthreatening environment. Build trust early. Be a good listener. Share personal experiences. Make suggestions Specific problems Getting things accomplished Temperance #438 - Education The three modes of learning: Auditory, Visual, and Experiencing. Auditory learning involves processing information with the ears. Lectures, Personal stories, animated conversation. Visual learning allows the New Brother to acquire information primarily with his eyes. Reading literature, Presentations, and watching others. Experiencing allows a brother to get that “Hands On” knowledge. Learning by being invited to and participating in events and activities. Seeing what you have been teaching, in action Temperance #438 - Education Communication In order for the mentoring process to work best, the mentor and the new Brother should be compatible. This dynamic is critical to the success of the relationship and it is recommended that the partners experiment with some informal personality analysis prior to committing to a mentoring agreement. Good communication is critical during the early stages of mentoring. Neither the mentor, nor the new Brother should dominate discussion. Both parties should ask lots of questions. The mentor should ask about the new Brother’s goals and desires. The new Brother should solicit the mentor’s advice. In short, the conversation should feature lots of two-way communication that has neither party dominating the conversation. Temperance #438 - Education Communication 3000 years ago, The Greek philosopher Aristotle studied communication and devised a model that still stands today. All communication has three parts—a message, a sender, and a receiver. Messages flow both ways - from sender to receiver and from receiver to sender. Receivers and senders both have responsibilities for good communications. Temperance #438 - Education Communication Sending a Message Listeners pay attention to more than just the words they hear. They also take care to notice a speaker’s body language, tone of voice, and emotional sense and consider them part of the message the person is sending. Much of communication is conveyed by body language, or physical cues and reactions, such as shaking one’s head to show you are receiving the message, facial gestures such as smiles and frowns, leaning forward to show interest. Body language can convey a message opposite of what information or tone is being sent or received. Temperance #438 - Education Listening Listening is: An essential part of communication Not taught in school A skill that can be learned It connects us with others. It helps us make decisions and solve problems. Temperance #438 - Education Listening “Seek first to understand, then be understood.” — Stephen Covey Temperance #438 - Education Two Parts of Effective Listening Active listening Rephrasing and checking Nonjudgmental attitude Empathetic listening Putting the listener in the speaker’s place Seeing things from the speaker’s viewpoint Understanding how the speaker feels Temperance #438 - Education Listening Listen between the words by getting to the meaning and motivation behind communication. Why are certain words being used? What is the tone? Is there a message behind the actual verbiage? What speech patterns emerge as the mentoring relationship develops? Practice active/visual listening by leaning slightly forward and tilting your head just a little. Take notes so the other person knows you are keeping track of details. Mentoring does not involve “showing off” or out doing the other person. Be an involved and committed listener. Follow up on important issues. Long-term goals, of course, require careful follow-up and systemized tracking. Temperance #438 - Education Listening Ask open questions that begin with phrases like “How do you feel about . . . ?” and “What do you think is best regarding . . ?” Mentors should learn how to confront New Brothers in a nonthreatening, constructive manner. Calm, level tones are preferable to sarcasm or deprecating humor. Concentrate on how you make your new Brother feel, rather than trying to teach them a lesson. Temperance #438 - Education Development The development of a Brother occurs in a series of four clear stages: Forming Storming Norming Performing Temperance #438 - Education Development Forming: You are just starting out. You were probably eager to be a part of the group, but weren’t sure yet what was expected of you. You had just gotten here and didn’t have time yet to master many of the skills. Every newly-formed team goes through the Forming stage. Every team, even one that has been together a long time, goes through Forming when its members set off to learn a new skill or reach a new goal. high enthusiasm, low skills Leadership: Explaining Enthusiasm and motivation for doing something new are high, skills are low. An effective leader will do lots of careful explaining to help a patrol understand exactly what to do and how to do it. Temperance #438 - Education Development Storming: Is the second phase of team development. It’s almost always going to happen. You’ve been together as a team long enough to realize how much is left to do. Every team, even one that has been together a long time, goes through Storming as they are learning a new skill or working to reach a new goal. low enthusiasm, low skills Leadership: Demonstrating A patrol has been at it long enough to realize that the tasks ahead are not easy. They understand there is still plenty of work to do. As a result, enthusiasm and motivation are low. Skills are still low, too. An effective leader will continue to make things clear by showing the team how to succeed. Temperance #438 - Education Development Norming: is the third phase of team development. It’s almost always going to happen. You’ve been together as a JLT patrol long enough that your skills are growing and you are becoming better at working together. Motivation and enthusiasm are growing, but you still look ahead and see there is much to do and much to learn. growing enthusiasm, growing skills Leadership: Guiding Their skill level will rise. They still realize the goal is some distance away, and so their motivation and enthusiasm can still be somewhat low. A leader will need to guide the team—giving members more freedom to figure out things on their own, supporting them with encouragement, and providing support when they need it. Temperance #438 - Education Development Performing: Is the fourth phase of team development. A team has developed the skills they need to achieve the goals that challenge them. They are working together well. Motivation and enthusiasm are high. The team is eager to push ahead and achieve all they can. high enthusiasm, high skills Leadership: Enabling A team has reached the point where they can act independently and be very productive. Skills are high and so is enthusiasm and motivation. A leader offers team members plenty of freedom to make decisions on their own and to keep moving ahead. Temperance #438 - Education Development All people go through four stages of development. Whenever people set out to reach goals and realize a vision, they will experience the phases of this development. The level of skill of a new Brother and their level of motivation and enthusiasm are clues that can be used to identify a Brother’s current stage of development. By recognizing the stage of a new Brother’s development, you can be more effective as a mentor and help him move to the next stage. Temperance #438 - Education Providing Feedback Is it helpful? Do they want it? Is it specific? Can it change a behavior? Does it describe behavior? Does it contain an “I” statement? Did the recipient understand what you said? Temperance #438 - Education Providing Feedback You can give caring feedback without a good technique, but the slickest technique in the world will not hide a lack of caring. Temperance #438 - Education What is needed? 1) A New Brother 2) A Mentor 3) Checklist to get started 4) Mentor Information Handout 5) Mentoring Programs a. Handbook for Mentor b. Handbooks for New Brother Temperance #438 - Education What is needed? 1. Handouts: a. Mentor Info sheet b. New Brother info sheet c. Offices and Duties d. Meeting Etiquette e. Social Media 1. Mentor Workbook a. Grand Lodge b. Degree Workbooks (all 3) 2. New Brother’s Workbook (issued 1 at a time) a. Entered Apprentice - self test b. Fellow Craft - self test c. Master Mason - self test Temperance #438 - Education Setting a Vision Vision is what success looks like. Vision is a picture of where you want to be in the future. The Vision is learning and earning this Degree How can you eat an elephant? One bite at a time! How can you fulfill your vision? One goal at a time. If your vision is the elephant, goals are the bites that allow you to eat the elephant. Temperance #438 - Education Setting Goals Goals are the steps you complete to fulfill the training. They are the bite-sized pieces of the training you can accomplish one at a time. There are many ways to think of goals -- as the rungs on a ladder, as small footsteps of a long journey, as the bites of an elephant. There are short-term goals -- things you can accomplish right away. Setting goals -- and then reaching them -- is the pathway to fulfilling a vision. That’s the way to eat an elephant -- one bite at a time. Temperance #438 - Education Activity Let’s break down your Vision into goals. (flip chart) Temperance #438 - Education Activity Let’s break down that goal to a plan. (flip chart) Temperance #438 - Education Leading Yourself We often think of a leader as the person out front. The WM, The committee chair, The supervisor at work… showing people the way. But before we can lead others well, we need to be able to lead ourselves. Temperance #438 - Education Leading Yourself For now, let’s boil down leading ourselves to answering three questions: 1. Where am I now? 2. Where do I want to be? 3. How do I close the gap between where I am now and where I want to be? Temperance #438 - Education Leading Yourself Vision: Where I am now is pretty easy to figure out. But how do you figure out where you want to go? Vision. That’s what future success looks like. That’s where we want to go. Vision is the elephant. Goals: Goals are the steps to fulfilling that vision. Goals are the bites of the elephant. Planning: Planning is the way to figure out how to reach your goals. Planning is figuring out where you’ll get the fork, the cook pot, and the elephant recipe book. Temperance #438 - Education Leading Yourself We first MUST mentor ourselves. Know your material Plan your step by step goals Adjust your goals and timing as you see results Go through your own development stages Temperance #438 - Education How much time should it take before a New Brother is ready for the next Degree? Temperance #438 - Education There is no real answer But please consider: Quality and value take time Too fast and you set him up to fail You became a father by experience! Not by reading or being told about it Any degree given means nothing, if it is not earned. Self realization and self improvement must be present. Each New Brother is different Temperance #438 - Education How Much Time Should It Take? Judge from your heart. Between you, your new Bother, and your Education Officer You will know. Temperance #438 - Education Share Your Light Temperance #438 - Education