MOBAC Interlibrary Loan Committee Staff Development and Training Opportunities FY 2012 Clarity Seminars http://www.clarityseminars.com/stress_management_trainers.html Workplace Stress Management Training Breaking the Cycle of Stress: Skills for Peak Performance & Effectiveness 3.5 hour seminar $2,100 For programs requiring an overnight stay (travel from Northern California), or groups of over 40, please call for pricing. The ideal class size is 8 to 30 participants. Handouts and CDs are included. Rates are for the training session itself, not per person Note: The Naval Postgraduate School has contracted several times for this training in recent years. College of DuPage Press Library Learning Network: Teleconferences and workshops for library staff and professionals http://www.dupagepress.com/library-learning-network/ We’re on the move… We are moving our teleconference production studios to a brand new facility. The relocation of College of DuPage’s Multimedia Services department will cause a brief interruption in teleconference production this fall. We are busy planning the finest continuing education and professional development programming to a nationwide community of library professionals for the spring of 2012. Our new studio is well-equipped to bring you the same highquality programming you expect streamed directly to your facility. Library Futures will return soon… College of DuPage and the Library Learning Network are planning two Library Futures teleconferences this season, beginning in 2012. Dates are yet to be determined. Detailed information on those two programs will be posted as soon as it is available. During this transition, the Library Futures staff is carefully reviewing your feedback from last season in order to develop programs that will be most beneficial to you. Note: A site to watch for future staff development opportunities. 1 Infopeople Contract Training http://infopeople.org/training/view/contract Any individual library, library system, consortium, or library-related organization can contract with Infopeople to present any course on our contract training list, onsite or in a mutually agreeable location, at a mutually agreed-upon date. The price for a contract course (of any length) is $1000. To contract for training, fill out the form below http://infopeople.org/training/contract . The information will be emailed to the Infopeople project assistant. You will be contacted regarding the availability of your requested training or for additional information as needed. The ILL Committee expressed interest in the three (3) highlighted workshops below: Accessing and Using Free Government Information THIS IS A 4-WEEK COURSE (currently postponed) http://infopeople.org/training/accessingand-using-free-government-information-0 Communicating Up! Communication Skills for Front Line Library Staff Computer and Internet Troubleshooting 101 Conflict Resolution in the Library Workplace CORE Reference Fundamentals Customer Service in a Self-Check World Dealing with Difficult People: Making Libraries Safe & Sane Desktop Self-Defense Excelling in Any Situation Fully Engaged Customer Service Increase Your Computer Competency - Practical Tips and Tricks Making Difficult Conversations Easier Making Your Numbers Count: Effective Library Statistics THIS IS A FULLDAY WORKSHOP http://infopeople.org/training/making-your-numberscount-effective-library-statistics Mastering Tough Public Service Situations Practical Project Planning and Management for Libraries Putting Excel to Work in the Library THIS IS A FULL-DAY WORKSHOP http://infopeople.org/training/putting-excel-work-library Strategic Reality Check Stress Management in the Library Workplace Techniques for Helping the Public Serve Themselves Technology Petting Zoo They’re from Mars, We're From Reference: Mastering Communications with Technical Personnel Tips and Tricks for Effective Library Supervision Note: InfoPeople offers many more workshops than those listed above, including online courses. Visit their website for a complete listing and workshop descriptions. 2 Skillpath Training http://www.skillpath.com/ One-hour webinars to full-day/multi-day onsite training. Contact Skillpath for pricing (in-person and/or Web training). Business Writing & Advertising Business Writing and Grammar Skills Made Easy and Fun! Business Writing Basics for Professionals Clear and Concise E-mail and Business Writing How to Write Effective Policies and Procedures Customer Service The Conference on Customer Service Management and Supervisory Coaching and Teambuilding Skills for Managers and Supervisors Dealing Effectively With Unacceptable Employee Behavior Excelling as a Highly Effective Team Leader Excelling as a Manager or Supervisor How to Effectively Manage Multiple Locations How to Excel at Managing and Supervising People The Conference on Leadership Development and Teambuilding The Managers and Supervisors Conference Microsoft® Office Applications Advanced Microsoft® Excel® Techniques Discovering the Secrets of Microsoft® Access® Getting the Most From Microsoft® Excel® Mastering Microsoft® Project Personal Development / Communication Assertive Communication Skills for Women Conflict Management Skills for Women How to Become a Better Communicator Managing Emotions and Thriving Under Pressure Sparking Innovation and Creativity Strategic Thinking The Conference for Women The Essentials of Communicating With Diplomacy and Professionalism Project and Time Management Fundamentals of Successful Project Management Managing Multiple Projects, Objectives and Deadlines Note: SkillPath offers many more workshops than those listed above, including online courses. Visit their website for a complete listing and workshop descriptions. 3 MISCELLANEOUS The following presentations were no more than one-hour in length. The first was presented via WebEx and the second at the 2011 ILLiad conference: Composing Rock ‘n’ Roll Stories from the Usage Data Blues Jamene Brooks-Kieffer, Resource Linking Librarian Kansas State UnIversity Libraries jamenebk@ksu.edu Note: Jamene indicates that she would be happy to consider a webinar for MOBAC if her schedule permits. Manager’s Toolbox: How to keep track of everything and everyone and make it look easy Genie Powell Atlas Systems genie@atlas-sys.com Note: Genie will speak with their Training and Library Solutions Manager who can look into creating an online version of the course as well as adding it to their video library. 4