2003-04 Objectives
For Continuing Education
Clarence Smith
Dean of Continuing Education
May 29, 2003
Continuing Education
Mission Statement
We provide local training to local
people for local jobs to promote
economic development and quality
of life in our service area.
Our Divisions and Program
Areas Include . . .
ABE/GED
/AHS
Basic Sks.
ESL
CED
Basic Sks. Basic Sks.
HRD
Occ. Ext.
FIT
NEIT
Small
Business
Center
Burgaw
Campus
Public Health
& Safety
BIG
Center
Hampstead
Campus
Occ. Ext.
Occ. Ext.
Occ. Ext.
Occ. Ext.
Community Service and Self-Supporting Programs
Customized Courses
• Whether short or long, we provide customized
courses for area businesses, industry, and
government in management training, emergency
services, medical training, computers, Spanish,
and technical subjects.
• They are designed to meet specific business and
industry training needs;
• And support the economic development for our
area
Several delivery options are
available to the customer:
On and offsite training
classes
Traditional
and nontraditional
hours and
days.
Short term
workshops
or seminars
Individual
consulting or
group
sessions
Occupational Extension Purpose Statement
Continuing Education provides
workforce development training to
support the needs of area business,
industry, and government to promote
economic development and quality of
life within our service area.
Occupational Extension
Planning Unit
2003-04
Nine Objectives
Occupational Extension Planning Unit
Objective One
Add a fifth Firefighter Seminar to the four currently offered each
year. Partner with co-sponsor to offer by Fall Semester 2003.
(Hampstead Campus) CG 1, 6
Why The Need?
To meet increased emergency service certification training needs
resulting from national security alert status. To ensure that
Continuing Education remains the preferred and most economical
training provider.
Occupational Extension Planning Unit
Objective Two
Plan and implement a FireFighter Cadet Academy during the
2003 Summer Semester. The Academy will be a success with
at least twelve students pre-registered. (Hampstead
Campus) CG 1
Why The Need?
To meet increased emergency service certification training
needs resulting from national security alert status.
Occupational Extension Planning Unit
Objective Three
Conduct community analysis to determine the need for a Personal
Care Assistant (PCA) course. Develop and provide the training
by Fall 2003. (PH&S) CG 1
Why the Need?
To provide another short-term training alternative for students
seeking an entry-level adult care profession. To meet the
education needs for adult care providers in our service area.
Occupational Extension Planning Unit
Objective Four
Increase the number of hours for the Pender County Nurse
Aide I & II programs from 160 to 192 hours beginning Fall
2003. (PH&S and Burgaw Campus) CG 1, 6
Why the Need?
To provide additional basic nursing skills to effectively meet
area nursing care provider’s workforce development
needs.
Occupational Extension Planning Unit
Objective Five
To develop and implement a non-credit skilled trades
certificate program in Electricity and Plumbing by Fall
2003. (BIG Center) CG 1, 6
Why the Need?
To increase the pool of skilled tradespersons who may not
choose to pursue a curriculum program or make a
commitment to a formal apprenticeship program.
Occupational Extension Planning Unit
Objective Six
To develop and implement a Project Management Curriculum
that will meet immediate industry need for skilled and
experienced project managers by September 2003. (BIG
Center) CG 1, 6
Why the Need?
Currently only available through senior colleges, professional
schools, and professional membership organizations, CFCC
project would be the first NC Community College to offer a
complete project management curriculum. This would also
provide the momentum for Continuing Education to expand
and coordinate its professional development offerings for
major manufacturing and service industries.
Occupational Extension Planning Unit
Objective Seven
To streamline and clarify the paperwork process by
developing a manual of procedures for CE contract
writers, to be implemented by Fall, 2003. (All
Divisions) CG 11, 13
Why the Need?
To improve paperwork accuracy and help assure no
audit exceptions or concerns for the coming year.
Occupational Extension Planning Unit
Objective Eight
Develop a set of practice audits at the end of each semester
to address internal paperwork procedures beginning
Summer Semester 2003; results to be reported to the
Dean of Continuing Education. (All Divisions) CG 11
Why the Need?
To ensure accountability measures are in place that will
result in no audit concerns or exceptions in Continuing
Education.
Occupational Extension Planning Unit
Objective Nine
To review and update the mission and purpose statements for
Continuing Education and its programs for relevancy to the
CFCC goals and mission. (All Divisions) CG 11
Why the Need?
To address new economic and workforce development trends
in our area and to assure we continue to meet them.
HRD Purpose Statement
" Prepare individuals for success in
the workplace."
HRD Planning Unit
Objective One
Move the operation of the HRD Program from Basic Skills
Division to report to the BIG Center, effective July 1, 2003.
CG 1, 6, 11
Why The Need?
HRD can more effectively market it’s classes and services to
business and industry while also giving the BIG Center
increased flexibility in the overall services it provides.
HRD Planning Unit
Objective Two
Change the JobLink Center to a JobLink Affiliate Center effective
Summer Semester 2003. CG 1, 6
Why The Need?
To provide services more in line with the College’s Mission. The
JobLink Affiliate status will allow Continuing Education to
focus on providing primarily the training component for
potential clients.
Small Business Center Purpose Statement
The purpose of the Small Business Center is
to promote local economic development
through assistance to small business
owners and prospective small business
owners. The Center accomplishes this by
providing courses, seminars, resource
materials, and counseling.
Small Business Center Planning Unit
Objective One
Develop and implement a comprehensive marketing strategy
for the Small Business Center programs and services by
June 30, 2004. CG 1, 6, 12
Why The Need?
To strengthen economic stability of area business owners and
entrepreneurs by ensuring access to information about
sound business practices.
Small Business Center Planning Unit
Objective Two
Increase scope of training for small business clients by offering
a minimum of two occupational extension courses per
semester by June 30, 2004 . CG 1, 6
Why The Need?
To provide opportunities for in-depth business knowledge and
skills that will improve the rate of success for start-up and
on-going businesses.
Small Business Center Planning Unit
Objective Three
Increase access to SBC services for small business clients in
Pender County by serving on at least one economic
development committee and by distributing SBC literature
in at least two public buildings in Pender County. Complete
by June 30, 2004 CG 1, 6, 12
Why The Need?
To encourage and support sustainable business growth and
provide information resources in a rural county.
Basic Skills Purpose Statement
Basic Skills provides literacy and lifeskills instruction for adults functioning
at less than a high school graduate
level in order to make them
competitive in the workplace and in
other social areas.
CED/ABE/GED/AHS/ESL
Program Areas
The Comprehensive Ed. Development (CED) Program provides classes
for adults performing with developmental disabilities.
The Adult Basic Education (ABE) Program provides classes for adults
reading at grade levels 1 - 8
The General Ed. Development (GED) Program provides classes for
adults reading at grade levels 9 – 12.
The Adult High School (AHS) Program provides classes for adults who
want to earn a high school diploma.
The English As A Second Language (ESL) Program provides classes to
teach English to adults whose native language in not English.
CED/ABE/GED/AHS Planning Unit
Objective One
Design a subject specific CED Course, by Spring 2004,
with the purpose of increasing the independence and
employability skills for CED students. (CED) CG 1
Why The Need?
Enhances the course options for CED students to meet
increasing area employment opportunities.
CED/ABE/GED/AHS Planning Unit
Objective Two
To actively market the CED Program to increase by 10% the
number of students enrolled to help meet community need
by Spring 2004. (CED) CG 1, 6, 12
Why The Need?
To meet the diminishing services currently provided through
area service providers for adults with developmental
disabilities.
CED/ABE/GED/AHS Planning Unit
Objective Three
To develop and implement two on-site workforce literacy
classes to target ABE and GED level students in our service
area by Spring 2004. (ABE and GED) CG1
Why The Need?
To meet the need for upgrading the skill level of area
employees who function at a level below what is expected
to remain employed or be promoted.
CED/ABE/GED/AHS Planning Unit
Objective Four
To redesign the workflow in order to increase the efficiency,
decrease the error rate, and increase the security in
preparation for the new Datatel system. (All Basic Skills
Divisions) CG 3, 11
Why the Need?
Prepare for new electronic accounting system that will manage
all administrative paperwork functions.
Two Objectives have been identified
for the ESL Planning Unit
Objective One
To develop an internal manual that will familiarize
teachers with Basic Skills paperwork and guidelines
by Fall Semester 2004. CG 11, 13
Why The Need?
To improve Basic Skills paperwork accuracy and assure
no audit exceptions or concerns for the coming year.
ESL Planning Unit
Objective Two
To develop a common course outline for the English As a
Second Language (ESL) Program to improve and begin to
standardized the instructional component. CG 1, 8, 11
Why The Need?
To meet the high instructor turnover rate, this will aid the ESL
Program by providing a template for new instructors to
follow.
Community Services/SelfSupporting Purpose Statement
Continuing Education will provide selfsupporting instruction and services to
meet community needs that are within
the College mission but are not funded
through formula budgets.
Community Services/SelfSupporting Unit Plan
Objective
Develop a year-end report of self-supporting activities describing
community events and seminars offered. The report shall be
completed in March, 2004 to the Dean of Continuing
Education and distributed to the College by May, 2004. CG 11,
12
Why The Need?
To inform faculty and staff of community services and selfsupporting activities. To meet accountability measures.
The End