Chapter 7 Entry and Competing In Foreign Markets 1 1 The foreign markets entry decision-making 1 Analysis COUNTRY OPPORTUNITIES 2 COUNTRY RISK ANALYSIS (Assessing Country Attractiveness) 3 COMPETITIVE ANALYSIS 4 Implementation • External • Internal ENTRY MODE 5 DEVELOPMENT PATHS 6 2 ORGANISATION:CONTROL Entry and Development 3 Objectives Market Driven Resources Driven Capture growth opportunities of the region to expand global sales Capture resources (natural, human, knowledge) for global competitiveness Global Innovation Regional Production and Innovation Global Production and back offices Local Production Local marketing Export Processing Factories Sourcing base Export 4 First Mover Advantages Acquirers advantages Window of Opportunity Followers advantage First movers advantages • Pre-empt key resources • Establish standards • Blocks brands and distribution • Learn • Benefit from mistakes of first movers • Capitalize on blind spots • Ride on efforts of first movers 5 Chinese entry in the car industry Group Pioneers (mid-1980s) 1st follower gen. (late 1980s/early 1990s) 2nd follower gen. (late 1990s) Start 1985 1985 1987-98 1988 1990 1991 1991 1992 1992 1999 1999 Carmakers in China Beijing Jeep Shanghai VW Guangzhou Peugeot Tianjin Daihatsu (TLA in 1986) FAW Group (TLA in 1988) Changan Suzuki (TLA in 1988) Guizhou Subaru (TLA in 1989) Dongfeng Citroen FAW-VW Shanghai GM Guangzhou Honda 6 M/S in 2001 0.7% 31.9% – 8.7% 3.0% 7.2% 0.2% 7.4% 17.3% 8.1% 7.1% Three Dimensions Of Global Competitive Positioning Global Standardisation Multiple Segments Local Adaptation Single Segment Compete on Costs/price Advantages Compete on Differentiated/value Advantages 7 Standardised or Localized ? High (Global Scale) Minimun Size of Production MODULAR STANDARDISATION And MULTIBRANDS GLOBAL STANDARDISATION Aircraft Microprocessors BasicChemicals Pulp and paper Electronic Componernts Elevators IT Services Handphones E.g. : Otis, Nokia E.g. : Intel, Dell PROCESS STANDARDISATION Low (Local Scale) LOCAL ADAPTATION Consumer Banking Consulting Services Mobile telephony Services Cement Example: Cemex Example: HSBC Little Difference across the World (Global Segments) Countries specific (Local Segments) Customers Requirements and Competitive Contexts 8 8 Positioning: Value Proposition Pure Global Adaptive Usage Product Same Same Message Same Different Customer Group Same Usage Same Adaptive Product Fully Adaptive Different Different Same Different Different Same Different Different Same Different Distribution Same Different Same Different Brand Same Different Same Different Price Same Different Different Different 9 9 Positioning: Segmentation Rich Luxurious and top-of-the-line products and services. Global brands are well entrenched Middle Class Mainly increasing urban markets. Mix of global focus and local brands and products and services Still important in term of numbers. Product and services adaptation and simplification are needed Bottom of the Pyramid 10 10 Competing • Technological Performances • Superior Quality • Superior Service • Image • Customization • Timeliness and Responsiveness • Relationships • Risk Reduction Differentiation ? Customer Value Price Costs Industry Average Profit Internal Costs • Economies of Scale due to size • Economie of Scope due to shared costs • Low cost of factors ( labor, materials..) • Installed base • Superior productivity in processes Supplies Cost Leadership ? 11 11 Sources of Competitive Advantages R&D Resources based Asset based •Higher quality scientists and technologists • Better data base • Higher amount of funding for R&D • More creative designers • Superior existing products line •Patents • More efficient CAD • Proprietary scientific/ Competencies based technological know-how • Superior and faster product development • Superior research techniques Procurement • Better suppliers • Larger suppliers’ base • Cheaper sources of supplies • Higher quality supplies • More effective warehousing and inventories management • Electronic data purchasing • Economies of scale due to high volume of purchase • More effective supply chain mgt (JIT) • More effective supplier relationships management Manufacturing • Better location and infrastructure • Higher qualification of work force • Lower labor costs? • Economies of scale due to volume • Better quality/cost processes • More advanced CAM •Proprietary equipment • Better management of : plant quality processes and time 12 Marketing Sales and Distribution • Good quality channel partners • Superior strategic and marketing intelligence • Higher quality marketing and sales personnel •Well established brand/reputation • Density and scope of distribution • Superior product and brand management • Superior customer relationship management General Management • Higher quality managerial personnel • Cheaper cost of capital • Strong “sponsors” •Privileged access to licenses from authorities •Better electronic data mgt and transmission network •Better financial mgt • Better HR mgt • Superiority in strategizing • More effective, timely, responsive organisational mechanisms • “Better” corporate culture 12 Building a Business System in a Foreign Environment Product Service Design Innovation Resources Sourcing • Availability of scientists • Availability of suppliers Production • Skill base of the workforce • Production managers Marketing General Management • Sales force • Information • Local Financing • Local Skills • Infrastructure: Transport, telecom Assets • IT infrastructure • Support & maintenance of equipment • Ability to adapt Competencies • Appropriate Technology • Logistics • Negotiation skills • Quality management • Transfer of production technology • Quality management • Process control • Distribution network • Branding – global/local • Relationship management • Working capital management • Partnership management ▪ What do we transfer without adaptation? ▪ What do we need to adapt or create? ▪ How? 13 How do firms’ capabilities fit to regional/local markets? The Transfer, Adapt, Create model R&D Procurement What capabilities are needed to compete? What capabilities do we bring and can transfer? What capabilities do we bring but need to adapt? What capabilities do we not bring and need to create? 14 Manufacturing Marketing General Management Transferability of Competitive Advantages What is the value of our existing advantages on local markets? To what extent do we need to adapt our products and management approaches? What new capabilities need to be acquired and how? Technological Transfer Adapt Competitive Advantages Social Adaptation through learning Replicate Global (Same across the world) Consumer Behavior 15 Local Entry Modes Wholly-Owned Subsidiary Acquisition License Franchise Joint-Venture Benefits? Feasibility? Costs? Risks? 16 Agent Distributor Office Entry Modes Wholly-owned subsidiary Market Attractiveness Costs Time Horizon Acquisition Long pay-off License Relevant for both attractive markets and less attractive markets Relevant for attractive markets High investments Joint Venture High Medium Medium-term if properly managed Risks High exposure Internal Requirements Local know-how Acquisition skills Local insights Competitive Advantages Can be high for early entrants Can be high if properly managed High Medium-term Shared risks but risks of conflicts 17 Low Short-term Low risks Partnership management Technology transfer Leveraged with partner Limited but testing base HIGH JOINT VENTURE JOINT VENTURE MARKETING SUBS WHOLLY OWNED MARKETING ACQUISITION SUBSIDIARY OPPORTUNITIES REP OFFICE DISTRIBUTOR AGENT LOW LICENSE JOINT VENTURE LOW HIGH JOINT VENTURE ACQUISITION WHOLLY OWNED DISTRIBUTOR LOW HIGH PRESSURE FOR LOCALISATION RISKS 18 Business development and managerial skills PIONEERING Critical Task Individual Skills Create a small team with mandate to gather information, establish contacts, initiate first move - Cultural - Relational ESTABLISHING DEVELOPING COUPLING - Invest - Create JV - Logistical base - Develop people - Expand networks - Broaden scope - Internal networking - Interdependencies - Educational leadership - Political - Relational - Technical - Leadership - Technical - Relational -Leadership -Technical - Relational 19 Organizational Capabilities LOCAL HUMAN RESOURCES MANAGEMENT LEARNING INNOVATING - Recruitment - Socialisation - Career - Training - Managing expatriates - Business practices - Business and social cultures - Local sources of innovation - Transferring technology - Adapting “best practices” - Creating global base out of local resources 20 Linkages LOCAL LINKAGES CORPORATE LINKAGES - Citizenship - Public relations - Suppliers/distributors/retailers - Local communities - Local education institutions - Partners - Business associations - Role in corporate portfolio - Reporting - Integration in global value chain 21