MGT510: Strategy Planning Credit Hours: 3 Contact Hours: This is a 3-credit course, offered in a 14 week format. The exact number of hours per week that you can expect to spend on each course will vary based upon the weekly coursework, as well as your study style and preferences. You should plan to spend 10-12 hours per week in each course reading material, interacting on the discussion boards, writing papers, completing projects, and doing research. Faculty Information Name: Phone: CSU-GC Email: Virtual Office Hours: Course Description and Outcomes Students will gain knowledge and the ability to apply theoretical concepts to practical situations. Students will consider and assess relevant internal and external factors to create effective and ethical strategies to equip organizations to meet modern-day organizational challenges. This course incorporates textbook, scholarly articles, and current media applications in work with peers to complete assignment activities that require critical analysis and evaluation skills. The student will demonstrate comprehension of materials through the use of qualitative and quantitative analysis. New tools and frameworks are applied to real-life organizational scenarios. The student will also incorporate abilities to synthesize data and apply organizational theory to create strategies to meet the everchanging goals of an organization Course Learning Outcomes: Through course reading material and execution of assignments and final Portfolio Project, students will be able to: Implement strategy tools and frameworks. Analyze internal and external factors of organizations to enhance strategic planning. Incorporate the components of strategy formulation to create appropriate strategic plans. Identify the organizational lifecycle phases and development. Identify the management and operational considerations for strategy implementation. Create appropriate evaluation and control plans to help ensure successful implementation of strategies. Discuss strategic management issues for managing technology and innovation, entrepreneurial and small businesses, and non-profit organizations. Describe the theories and purposes of strategic planning and ethical decision-making from a management perspective Participation & Attendance Prompt and consistent attendance in your online courses is essential for your success. Failure to verify your attendance within the first 7 days of this course may result in your withdrawal. If for some reason you would like to drop a course, please contact your advisor. Online classes have deadlines, assignments, and participation requirements just like on-campus classes. Budget your time carefully and keep an open line of communication with your instructor. If you are having technical problems, problems with your assignments, or other problems that are impeding your progress, let your instructor know as soon as possible. Course Materials Required: Wheelen, T. L. & Hunger, J. D. (2012). Strategic management and business policy: Toward global sustainability (13th Ed.). Prentice Hall. ISBN-13: 978-0-13-215322-5 Course Schedule Due Dates The Academic Week begins on Saturday and ends the following Friday. Discussion Activities: Application of knowledge is an important step in the learning experience and every course has key discussions wherein students can apply and analyze content as well as move toward synthesis. This course has Discussion Forums that provide learners an extended opportunity to interact with one another in an instructor-facilitated dialogue that focuses on key course themes. Students will apply and synthesize knowledge learned to case studies simulating real-world decisionmaking. Mastery Exercises: These exercises will assess learner knowledge in each topic area. Critical Thinking Application Assignments: each assignment will require students to apply their knowledge learned in the module to real-world scenarios. Final Exam: The exam will assess learner knowledge. Week # Readings 1 Overview of Strategic Management Learning Outcomes: 1. Gain an understanding of the components and benefits of strategic management 9/1/12 – 9/7/12 Assignments Discussion (25) 2 9/8/12 – 9/14/12 3 9/15/12 – 9/21/12 4 9/22/12 – 9/28/12 2. Comprehend the fundamentals of the strategic audit 3. Discriminate between social responsibility and organizational performance 4. Identify and evaluate organizational stakeholders Readings: Chapters 1 & 3 in Strategic Management and Business Policy External Environmental Scanning Learning Outcomes: 1. Comprehend and demonstrate understanding of external scanning frameworks 2. Synthesize and evaluate external organization factors as part of a strategic assessment 3. Apply and analyze an external environmental data set related to a specific organization Readings: Chapters 4 & 12 in Strategic Management and Business Policy Critical Thinking (30) External Environmental Analysis Learning Outcomes: 1. Analyze industry situations and competitors 2. Comprehend the fundamentals of organization forecasting 3. Synthesize external data and demonstrate an understanding of using data in an organizational analysis Readings: Hiltbrand, T. (2nd Quarter 2012). Context-enabled business intelligence. Business Intelligence Journal, 17.2 7-13. Vinekar, V., Teng, J. T. C., & Chennamaneni, A. (2009). The interaction of business intelligence and knowledge management in organizational decision making. Journal of International Technology and Information Management, 18.2, 143-159. Waheed, K. S. (4th Quarter 2011). Four strategies for increasing business intelligence usage. Business Intelligence Journal, 16.4, 34-38. Ogut, A., Kocabacak, A., & Dermirsel, M.T. (2008). The impact of data mining on the managerial decision-making process: A strategic approach. Journal of American Academy of Business, 15(2) 137-144. Discussion (25) Mastery Exercise (0) Reflection (5) Internal Environmental Scanning and Assessment Learning Outcomes: 1. Demonstrate comprehension of internal scanning frameworks 2. Analyze core competencies and identify competitive advantages 3. Synthesize and evaluate internal organization factors as part of a strategic assessment Critical Thinking (30) Reading: Chapter 5 in Strategic Management and Business Policy Internal Environmental Scanning and Assessment 5 9/29/12 Learning Outcomes: 1. Deconstruct company resources and culture to assess – strategy fit 10/5/12 2. Assess the external and internal environmental factors in relationship to business strategy 3. Evaluate analytic tools in relationship to organizational fit Reading: Chapter 2 in Strategic Management and Business Policy Strategy Formulation Theories 6 10/6/12 Learning Outcomes: 1. Evaluate organization situation and identify strategic – alternatives for strategy 10/12/12 2. Evaluate business strategies and identify their fit for enhanced performance 3. Integrate and apply external and internal scanning information to assess and enhance organization strategy Readings: Chapters 6 & 7 in Strategic Management and Business Policy 7 10/13/12 – 10/19/12 8 10/20/12 – 10/26/12 Strategy Formulation Learning Outcomes: 1. Understand and evaluate functional strategies for enhancing organizational performance 2. Identify appropriate activities and functions to construct plans appropriate for strengthening competitive advantage 3. Demonstrate understanding of the impact of stakeholder considerations and organization culture on strategic planning 4. Assess and synthesize organizational data to construct a management problem Reading: Chapter 8 in Strategic Management and Business Policy Strategy Planning Learning Outcomes: 1. Demonstrate understanding of the impact of stakeholder considerations and organization culture on strategic planning 2. Identify appropriate activities and functions to construct plans appropriate for strengthening competitive advantage 3. Comprehend and apply the process of strategic choice Readings: Leavy, B. (2010). John Hagel explains the concept and potential of the "pull" management model. Strategy & Leadership, 38(5), 6-12. Song, M., Calantone, R. J., & Di Benedetto, C. A. (2002). Discussion (25) Mastery Exercise (0) Reflection (5) Critical Thinking (30) Critical Thinking (30) Mastery Exercise (0) Critical Thinking (30) Competitive forces and strategic choice decisions: An experimental investigation in the United States and Japan. Strategic Management Journal, 23(10), 969-978. Zand, D. E., & Hawk, T. F. (2010). Formulating policy with a parallel organization: How a CEO integrated independent divisions. Strategy & Leadership, 38(5), 33-38. Strategy Implementation 10/27/12 Learning Outcomes: 1. Understand the importance of strategy implementation – 2. Evaluate an organizational implementation plan and 11/2/12 identify areas for improvement 3. Demonstrate the comprehension of varying degrees of complexities in strategy implementation Reading: Chapter 9 in Strategic Management and Business Policy Strategy Implementation and Risk Mitigation 10 11/3/12 Learning Outcomes: 1. Comprehend the components of strategic plan – implementation and analyze their impact on 11/9/12 organizational effectiveness 2. Identify organization lifecycle to select appropriate strategies and structure for strategic plan implementation Readings: Cooper, R.G. (2009). How companies are reinventing their idea-to-launch methodologies. Research Technology Management, 52(2), 47-58. Motorola. (2007, June 12). Quality management Six Sigma [Video File]. Retrieved from http://www.youtube.com/watch?v=UGAwluWIEo0 Critical Thinking (30) Discussion (25) Reflection (5) Mastery Exercise (0) Control Systems Learning Outcomes: 1. Understand the fundamentals of measuring performance and control systems 2. Comprehend evaluation methods that can be used on implemented strategies 3. Analyze evaluation and control systems to identify appropriate fit for organizational performance Reading: Chapter 11 in Strategic Management and Business Policy Evaluation and Continuous Improvement 1. Evaluate organizational performance and control methods for implemented strategies 2. Construct performance and control systems to enhance organizational performance Reading: Carleton, Karen L,M.Ed, M.S. (2009). Framing sustainable performance with the six-P. Performance Improvement, 48(8), Critical Thinking (30) Discussion (25) Reflection (5) Mastery Exercise (0) 9 11 11/10/12 – 11/16/12 12 11/17/12 – 11/23/12 37-44. Critical Thinking (30) Other Strategy Issues Learning Outcomes: 1. Understand the strategic management issues specific to organizations in an industry that interests you 2. Evaluate the external and internal factors of an organization 3. Demonstrate an ability to create an appropriate strategy based on organizational assessments 4. Demonstrate comprehension of strategic issues surrounding modern-day organizations Readings: Chapter A: Strategic Issues in Managing Technology and Innovation Chapter B: Strategic Issues in Entrepreneurial Ventures and Small Businesses Chapter C: Strategic Issues in Not-for-Profit Organizations Discussion (25) Final Exam Preparation This week there are no readings or coursework, you should begin studying for your final exam. None Final Exam 12/15/12 This week there are no readings or coursework, you will take your final exam. – 12/21/12 Final exam Strategies, Decisions, Ethics 11/24/12 Learning Outcomes: 1. Evaluate organizational performance and control methods – for implemented strategies 11/30/12 2. Construct performance and control systems to enhance organizational performance Readings: Bauer, C. (May 2009). Baking ethics into organizational culture. Financial Executive, 25 (4), 18-21. Elms, H. , Brammer, S., Harris, J. D., & Phillips, R. A. (July 2010). New directions in strategic management and business ethics. Business Ethics Quarterly, 20 (3)401-425. 13 14 12/1/12 – 12/7/12 15 12/8/12 – 12/14/12 16 Assignment Details This course includes the following assignments/projects: Week 2 Case Study: Reorganizing Yahoo. (30 points) Identify and discuss at least three external factors that were affecting Yahoo’s performance. Then, using the Yahoo website and scholarly articles, find at least three sources that inform an inquiry into what occurred within the organization subsequent to those factors. Refer to Chapter 12 for information and tips on organizational analysis. Provide a summary of your findings in an 800-1200 word paper following Saudi Electronic University academic writing standards and APA guidelines. Week 4 Case Study 7: Apple, Inc.: Performance in a Zero-Sum World Economy. (30 points) Identify and discuss at four internal factors that are affecting Apple’s performance. Then, using the Apple website and scholarly articles, find at least four sources that inform an inquiry into what occurred within the organization subsequent to those factors. Refer to Chapter 12 for information and tips on organizational analysis. Provide a summary of your findings in an 800-1200 word paper following Saudi Electronic university academic writing standards and APA guidelines. Week 6 Case Study: Rosetta Stone, Inc.: Changing the Way that People Learn Language. (30 Points) Working in pairs as established by the instructor, based on the Case Study information, discuss the organization’s situation and its competitive strategy. Then, using current information retrieved from the Rosetta Stone website and scholarly articles accessed from the library, in 1000-1500 words, discuss the current state of Rosetta Stone and the effectiveness of the competitive strategy you outlined. Also, please discuss what changes you both would have made in that strategy knowing what you both know about its current state now. Each of you will submit the assignment. The grade and Instructor comments will be the same but will be uploaded to your individual grade center. Week 7 Critical Thinking: Problem Statement Worksheet (30 Points) Complete the Problem Statement Worksheet by following these steps: Use the Wallace Group problem facts that you identified above to anchor your problem. Explore professional journals and select current research articles published within the last five (5) years that are relevant to your management dilemma. The research articles need not be specifically about the Wallace Group, but are relevant to the topical problem at Wallace Use credible sources to support the information in the business problem statement that you develop. Next, determine whether your problem statement would require either a qualitative or quantitative research approach to investigate the problem. Refer back to the lecture, if needed, for clarification on the two approaches. Provide two credible sources that substantiate your research approach decision. Finally, develop a paper synthesizing the information for the reader. Include the following: An introductory paragraph that describes what the reader will find in the paper The problem statement with substantiated citations (the manager’s dilemma) The research approach decision and why that research approach is appropriate based on the problem statement 4. A summary paragraph highlighting the major points of the paper; no new ideas or concepts should be introduced in the summary 1. 2. 3. Your paper should meet the following requirements: 350-500 words in length Clear, concise academic writing style, written in third person Saudi Electronic University academic writing standards and APA formatting standards are required. Include a title page, citations, double spacing, and references. (30 points) Week 8 Case Study: Tesla Motors, Inc. (30 points) Identify and discuss at four factors that were affecting Tesla’s planning and performance. Then, using the Tesla’s annual reports, find at least four data points that inform a financial analysis. Refer to Chapter 12 for information and tips on organizational analysis. Provide a summary of your findings in an 800-1200 word paper following Saudi Electronic University academic writing standards and APA guidelines. Week 9 Case Study: Panera Bread Company. (30 Points) In an 800-1200 word paper, based on the information from the Case Study, outline the action plans that Panera Bread Company’s management could take to help ensure success of their new strategic direction. Then, read current information on the status of The Panera Bread Company today found on the Panera website and scholarly articles accessed from the library. Based on the information you were able to find, compare and contrast your proposed plan of action versus what Panera Bread Company’s management actually decided to do. Also, please be sure to discuss how effective or not their actions were, and whether you would have implemented your plan or their management’s plan if given the opportunity, and why. (30 pts.) Week 11 Case Study: Dell, Inc. (30 Points) Changing the Business Model (Mini Case). If you were leading Dell, what specific measures of performance would you incorporate into your strategic management plans? Also, based on the guidelines for proper control, what components would you include in the control system? In an 800-1200 word paper, summarize your thoughts with supporting information retrieved from the Dell website and scholarly articles accessed from the library. Week 13 Critical Thinking: Critical Evaluation (30 points) Choose one of the following international organizations: SAP AG Tata Consultancy Company BP Global Electricidad de Caracas 1. Identify a 5 year period of your choice in the company’s history. 2. Study company’s website, analyst reports, annual reports, and scholarly articles to gather data for the 5 year period 3. Analyze the company’s financials, competitive environment, leadership/governance, and workforce. 4. Identify the strategies of the company during the time period 4. Identify potential risks associated with financials, leadership/governance, and workforce 5. Consider if there are potential ethical issues that could be associated with risks Create a 2-4 page executive summary of the findings. Consider that the audience for your paper is the senior management team of your chosen company. Use headings and sub-headings to promote clear understanding of the content. Use SEU writing and APA format standards. Course Policies Grading Scale A 95.0 – 100 A- 90.0 – 94.9 B+ 86.7 – 89.9 B 83.3 – 86.6 B- 80.0 – 83.2 C+ 75.0 – 79.9 C 70.0 – 74.9 D 60.0 – 69.9 F 59.9 or below FN* Failure for Nonparticipation I** Incomplete