WHS Risk Management System Document 1 WHS Risk Management System Date: February 2013 Introduction The Lord Howe Island Board (LHIB), management, staff and contractors have obligations under the WHS Act 2011 and WHS Regulation 2011 to ensure health and safety in the workplace. LHIB’s Senior Management are committed to taking all reasonable measures to ensure the organisation meets these obligations. The WHS Risk Management System has been based on the Office of Environment and Heritage (OEH) WHS Risk Management System to ensure alignment with its parent organisation. This alignment enables LHIB to utilise the resources of OEH to assist LHIB to produce policies, procedures and documentation that will ensure its ongoing compliance with the relevant WHS legislation and Government policy requirements. The WHS Risk Management System has been developed to support a systematic way of managing the various obligations at all levels of the organisation. It aims at being a user-friendly tool to assist in managing the many and diverse hazards associated with work performed by LHIB. The benefits of implementing such a system include: reduced likelihood of injury to staff, volunteers, contractors and visitors; improved planning processes and decision making around WHS issues; decreased costs and negative impacts associated with workplace injury and illness; decreased likelihood of WorkCover prosecution of LHIB and individual staff members; improved organisational morale and improved image in the community. To ensure its enduring success, the System will require ongoing monitoring and review, and continuing commitment from all levels of LHIB. The LHIB and Senior Management are committed to WHS management and will strive towards LHIB becoming a leading agency in this area. WHS Risk Management System Table of Contents Overview ...................................................................................................... 4 WHS Legislation ............................................................................................................... 4 WHS Risk Management System Framework .................................................................... 9 System Elements ....................................................................................... 11 2. Work Health & Safety Policy Statement ............................................... 11 3. WHS Planning ........................................................................................ 14 4. Managing Hazards and Associated Risks............................................ 20 4.1 Hazard Identification, Risk Assessment & Control .................................................... 20 4.2 Hazard Reporting ...................................................................................................... 33 4.3 Job Safety Analysis................................................................................................... 35 4.4 Job Safety Briefing (JSB) .......................................................................................... 39 5. Safety Incident Reporting & Investigation ........................................... 44 6. Consultation on Work Health & Safety Issues ..................................... 54 7. WHS Training ......................................................................................... 60 8. Managing WHS of Contractors ............................................................. 64 9. WHS Information.................................................................................... 70 10. Monitoring and Review of WHS .......................................................... 74 Note: Other LHIB publications that relate to the WHS Risk Management System document include: Hazard specific policies and guidelines on EHub LHIB Workers’ Compensation & Injury Management Policy and Procedures PWG Fire Management Manual WHS Risk Management System WHS Legislation Overview WHS Legislation Introduction Work health and safety and workers compensation legislation in NSW imposes significant obligations upon all employers including the NSW Government. The legislation is based on these key mandatory principles: preventing, as far as possible, work related injury and illness through systematically identifying, assessing and controlling workplace risks the return to work of injured employees as soon as is practicable, and to suitable duties consultation with workers on issues affecting the health, safety and welfare of workers, clients and visitors and having in place appropriate consultation arrangements, such as elected WHS Committees, Health & Safety Representatives, and other agreed arrangements, to assist employers in meeting their 'duty to consult' Government corporations and agencies must be able to show that their policies and procedures are based on these principles. Failure to do so could result in significant penalties. The Work Health and Safety Act 2011 requires employers to consult with workers about issues that might affect their health, safety and welfare and to share information with them about these issues. It also requires employers to give workers the opportunity to express their views and contribute their ideas for resolving WHS issues in a reasonable timeframe. The Act requires employers to value workers’ views and take them into account when making decisions. The Work Health and Safety Regulation 2011 reinforces the right of workers to be directly involved in identifying and controlling hazards, and in reviewing the effectiveness of procedures. Employers, however, remain responsible for identifying any foreseeable hazards in their workplaces or associated with their operations. This could include assessing the risks associated with work practices and systems, shift arrangements, plant, hazardous substances, hazardous manual tasks, the layout and condition of the workplace, biological organisms, products or substances and occupational violence. The Workplace Injury Management and Workers Compensation Act 1998 is designed to ensure: prompt medical attention to workers’ injuries certainty about appropriate income support for injured workers timely and sound decisions by insurers a reduction in the number of disputed claims the prompt resolution of any disputes The legislation also emphasizes the need for early intervention and effective return to work strategies including provision of suitable alternative duties. The Work Health and Safety Act 2011 and Work Health and Safety Regulation 2011 constitute the main legislative framework for injury prevention in NSW, supported by a range of approved industry Codes of Practice. Of particular importance is the emphasis on a systematic approach to WHS. WHS Act 2011 WHS Regulation 2011 WHS Codes of Practice Diagram 1.1 WHS Regulatory Regime Page 4 of 76 WHS Risk Management System WHS Legislation Work Health and Safety Act 2011 The Work Health and Safety Act 2011 (WHS Act) is the principal legislation which codifies the right to a safe and healthy working environment. Definitions A “person conducting a business or undertaking” (PCBU) includes all employers, and includes the Crown. The Lord Howe Island Board is a PCBU. A “worker” is a person who carries out work in any capacity for a PCBU. Workers include employees, contractors or subcontractors, employees of contractors or subcontractors, labour hire staff, outworkers, apprentices & trainees, work experience students and volunteers. A “workplace” is a place where work is carried out for a business or undertaking, and includes any place where a worker goes, or is likely to by, while at work. An “officer” is a person who makes or participates in making decision that affects the whole, or a substantial part, of the PCBU. This includes an officer of the Crown. Within LHIB, the officers are likely to be the members of the Senior Management Team. Duties of a PCBU The WHS Act imposes the following primary duty of care on a PCBU: 1. Section 19(1) requires a PCBU to ensure, so far as is reasonably practicable, the health and safety of workers while they are at work. 2. Section 19(2) requires a PCBU to ensure, so far as is reasonably practicable, that the health and safety of other persons (e.g. visitors) is not put at risk from work carried out by the PCBU. 3. Section 19(3) requires a PCBU to ensure, so far as reasonably practicable: The provision and maintenance of a work environment without risks to health and safety The provision and maintenance of safe plant and structures The provision and maintenance of safety systems of work The safe use, handing and storage of plant, structures and substances The provision of adequate facilities for the welfare at work of workers in carrying out work for the PCBU The provision of information, training, instruction and supervision necessary to protect all persons from risks to health and safety arising from work carried out That the health of workers and the conditions at the workplace are monitored for the purpose of preventing illness or injury of workers arising from the conduct of the PCBU 4. Section 47(1) imposes a duty on PCBUs to consult with workers who carry out work for the PCBU, on matters relating to work health and safety. Section 49 outlines the circumstances where consultation is required. Divisions 3 and 4 outline the role of health and safety committees and health and safety representatives in the consultation process. Whatever consultation mechanisms are agreed to, the PCBU must ensure that workers are given an opportunity to express their views, and that their views are taken into account in resolving WHS issues. However, while the WHS Act promotes jointly agreed outcomes, ultimate responsibility and accountability for WHS decisions rest with the PCBU. This includes responsibility and accountability for minimising hazards for workers and others in the workplace. 5. Section 46 imposes a duty to consult with other duty holders, for example, controllers of premises, labour hire agencies, suppliers of plant, equipment or substances. Duties of controllers The WHS Act (Section 20) imposes a duty on PCBUs involving management or control of workplaces. A PCBU with management or control of a workplace must ensure, so far as is reasonably practicable, that the workplace, the means of entering and exiting the workplace, and anything arising from the workplace are without risk to the health and safety of any person. Government agencies that have some control over premises, even though they do not directly employ those working there, will have this duty of care. This would include, for example, agencies which lease out premises, those responsible for maintenance and repairs to work premises, and those which commission contractors to undertake projects on behalf of the government. Page 5 of 76 WHS Risk Management System WHS Legislation Duties of officers Section 27 - An officer of a PCBU must exercise due diligence to ensure that the PCBU complies with its duties and obligations under the WHS Act. Due diligence is defined as taking reasonable steps to: Acquire and keep up-to-date knowledge of WHS matters Gain an understanding of the nature of the operations of the PCBU, and the hazards and risk associated with those operations Ensure that the PCBU has available, and uses, appropriate resources and processes to eliminate or minimise risks to health and safety Ensure that the PCBU has appropriate processes for receiving and considering information regarding incidents, hazards and risks, and responding in a timely way to that information Ensure the PCBU has, and implements, processes for complying with any duty or obligation of the PCBU Verify the provision and use of the resources and processes referred to above Duties of workers While employers have the primary duty of care under the WHS Act, workers also have responsibilities. Section 28 of the WHS Act requires workers, whilst at work, to: Take reasonable care for their own health and safety Take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons Comply with any reasonable instruction given by the PCBU to allow compliance with the WHS Act Co-operate with any reasonable policy or procedure of the PCBU relating to health and safety in the workplace In addition, workers who are WHS committee members or Health & Safety Representatives have additional roles and responsibilities, as outlined in the Consultation chapter of the WHS Risk Management System. Penalties Division 5 of the WHS Act outlines offences and penalties for breaches of the Act. Offences fall into 3 categories with penalties relevant to individuals, PCBUs and officers. Individual offences include workers. Category 1: Reckless conduct – where a person engages in conduct that exposes an individual to a risk of death or serious injury or illness, and the person is reckless as to the risk. Individual - $300,000 or 5 years imprisonment or both PCBU or Officer - $600,000 or 5 years imprisonment or both Category 2: Failure to comply with a health and safety duty – where a person fails to comply with a duty under the WHS Act, and that failure to comply exposes and individual to a risk of death or serious injury or illness Individual - $150,000 PCBU or Officer - $300,000 Category 3: Failure to comply with health and safety duty – where a person fails to comply with a duty under the WHS Act. Individual - $50,000 PCBU or Officer - $100,000 Summary The WHS Act outlines the broad duties of all parties including employers, controllers and workers. The Act also describes how consultation between employers and workers should be ensured, and prescribes penalties for offences. These penalties include government agencies, government corporations and officers of government corporations. Work Health and Safety Regulation 2011 While the WHS Act sets out the broad duties of parties, the Work Health and Safety Regulation 2011 (the WHS Regulation) prescribes the ways in which people should carry out their duties of care. The WHS Regulation has 11 Chapters, addressing various health and safety matters Chapter 1 - Preliminary This is a general introduction to the regulation. Page 6 of 76 WHS Risk Management System WHS Legislation Chapter 2 – Representation and participation This chapter outlines the processes and duties relating to representation (work groups, health and safety representatives), issue resolution, cessation of unsafe work and workplace entry by WHS entry permit holders Chapter 3 – General risk and workplace management This chapter includes general provisions for managing risks to health and safety, and general workplace management, including first aid, emergency plans, PPE, remote & isolated work, hazardous atmospheres, storage of flammable or combustible substances and falling objects. Chapter 4 – Hazardous work This chapter addresses the specific requirements for managing risks associated with various categories of hazardous work, including noise, hazardous manual tasks, confined spaces, falls, demolition work, electrical safety and diving work. Part 4.5 outlines the specific requirements for High risk work, including licensing and accreditation requirements. High risk work includes scaffolding, dogging and rigging, forklift operation and crane & hoist operation. Chapter 5 – Plant and structures This chapter outlines duties relating to plant and structures, including duties of PCBUs who install, construct or commission plant or structures, and PCBUs who manage or control plant. Chapter 6 – Construction work This chapter outlines the specific requirements for managing risk associated with construction work. It includes definitions of ‘construction work’ and ‘high risk construction work’. The duties of a principal contractor are outlined, as well as construction induction training requirements. Chapter 7 – Hazardous chemicals This chapter outlines the duties of PCBUs in managing the risks associated with hazardous chemicals, including hazardous chemical registers, labeling, placards, emergency plans, storage and handling, health monitoring, induction, information, training and supervision. It also outlines the duties of those who manufacture and supply hazardous chemicals. Part 7.2 relates specifically to Lead, including lead risk work and health monitoring. Chapter 8 – Asbestos This chapter outlines duties specific to risks relating to asbestos. It outlines the specific requirements for asbestos registers, demolition and refurbishment, asbestos removal work, health monitoring and training, as well as licensing of asbestos removalists and asbestos assessors Chapter 9 – Major hazard facilities This chapter relates to facilities where certain hazardous chemicals (Schedule 15 chemicals) are kept in significant quantities. Chapter 10 – Mines Relates to mines – this chapter has not been adopted in NSW. Chapter 11 - General The final chapter covers general matters including review of decisions under the Regulation and Exemptions. Summary The WHS Regulation encourages a systematic and consistent approach to health and safety by providing detailed information about effective consultation, risk assessment, hazard control and licensing and reporting requirements. Codes of practice Both the WHS Act and WHS Regulation contain mandatory health and safety provisions. The remaining section of the regulatory framework, Codes of Practice, takes a slightly different approach. Codes of Practice are not mandatory (unless specifically stated in the legislation), but they should be followed unless there is a better alternative. A person or organisation cannot be prosecuted for failing to comply with a Code of Practice. However, in legal proceedings, failure to observe a Code of Practice may be used as evidence of failure to comply with the provisions of the WHS Act or Regulation. Page 7 of 76 WHS Risk Management System WHS Legislation Codes of Practice help employers to meet their obligations with regard to specific issues. They set out an approach, but not the only approach, to a particular issue. The issue may be how to carry out a particular kind of work or how to deal with a common health and safety problem. For example, the Code of Practice for Confined Spaces is designed to deal with that specific work situation and the Code of Practice for Managing Noise and Preventing Hearing Loss provides information about dealing with the problem of noise in the workplace. Other guidance In addition to the legislative framework there is a wide range of material available that can help people to understand and meet their obligations. This includes: publications from WorkCover NSW and Safe Work Australia Australian and International Standards information produced by other government agencies, industry associations and unions operation and maintenance manuals, Material Safety Data Sheets and related information from designers, manufacturers and suppliers of equipment and substances Page 8 of 76 WHS Risk Management System WHS Risk Management System Framework WHS Risk Management System Framework How do we implement the Work Health & Safety Risk Management System? The Lord Howe Island Board will implement the Work Health & Safety Risk Management System at all workplaces. A workplace for the purposes of this document is a location at which any LHIB activities are being carried out. The Work Health & Safety Risk Management System will be based around the following elements; Planning LHIB recognises that the successful implementation of a Work Health & Safety Risk Management System requires an effective planning process with well defined and measurable outcomes. To this end LHIB will: Maintain plans to manage and control the implementation and enhancements to the Work Health & Safety Risk Management System. Develop specific WHS plans to manage Work Health & Safety issues. Develop and measure key performance indicators to measure safety performance. Ensure that all plans and objectives are realistic, achievable and communicated to all personnel. Implementation LHIB will provide for the implementation of the Work Health & Safety Risk Management System by providing appropriate capabilities, support mechanisms and information to achieve the policy and planned activities. In particular LHIB will: Define, designate, document and communicate Work Health & Safety responsibilities. Demonstrate commitment by consultation and communication with workers, & contractor management. Select competent employees and subcontractors. Provide appropriate induction and training. Ensure procedures are in place to identify, assess and control hazards using internal or external expertise as appropriate. Provide appropriate documented procedures where these are required to ensure safety. Manage all contracts to ensure that all risks are identified and controls are put in place to mitigate risks. Ensure that all contracts for goods and services include requirements to review Work Health & Safety for the level of risk. Ensure plans for emergency response and evacuation are prepared for appropriate locations. Monitoring & Review Measuring, monitoring, evaluating and reviewing are key activities that ensure LHIB is performing in accordance with its Work Health and Safety policy and plans. Systems will be put in place to monitor and evaluate performance against WHS Plans and regular reviews will take place with senior management. In particular LHIB will: Audit the Work Health & Safety Management System on a regular basis. Ensure that all findings, conclusions, recommendations & other non-conformances are attended to in a timely manner. Investigate all accidents & incidents. Undertake a Senior Management Team review of the Work Health & Safety Management System annually. Page 9 of 76 WHS Risk Management System WHS Risk Management System Framework WHS Risk Management System Framework WHS Act 2011 & WHS Regulation 2011 Duty on employer to ensure safe systems of work Duty on employer to consult with workers on safety issues Requirements for the implementation of a systematic risk management process for workplace hazards Defines joint responsibility of employer and workers in ensuring workplace safety Planning Management WHS Section Employees Policy Implementation Management Workers Programs that occur regularly at all levels throughout the workplace that include & show evidence of: Hazard ID and risk assessment for tasks undertaken Risk controls implemented for identified risks Approved codes of practice are applied as appropriate Consultation occurring both locally and throughout Service Safe work practices communicated & staff trained in safe systems of work Workers adequately supervised Remedial recommendations implemented following investigation of accidents & near misses Responsibilities Systems / Programs Consultation processes established with workers Hazard identification, assessment and control processes developed Incident reporting systems for capturing accidents and near misses Accident investigation policy and procedures Safe work practices for high risk activity, supported by corporate policy where required WHS training to ensure adoption of safe work practices Communication systems established WHS obligations addressed in Contract Management Performance agreements capture management accountability & responsibility Monitor & Review WHS Section Management Data collected & analysed to: a) Assess compliance b) Identify opportunities to improve system/program Audit system in accordance with AS/NZS 4801 Benchmark performance within agency and across agencies Identify broader corporate influences on WHS system Maintenance and enhancement of knowledge around risk control strategies for application across agency Page 10 of 76 WHS Risk Management System Work Health & Safety Policy System Elements 2. Work Health & Safety Policy Statement Document 2 Work Health & Safety Policy Date: February 2013 Page 11 of 76 Lord Howe Island Board Work Health and Safety Policy The Lord Howe Island Board (LHIB) is committed to the health, safety and welfare of all its employees, contractors, volunteers and visitors to our workplaces. We aspire to zero harm to people. Our fundamental belief is that all injuries can be prevented. We are committed to implementing a systematic risk management approach to work health and safety to establish and maintain the safest work environment practicable, including the following key components: Complying with all legislative requirements related to work health and safety Ensuring a system is in place to facilitate effective consultation regarding health and safety matters Ensuring adequate resources are available to effectively manage risks to health and safety Ensuring health and safety is incorporated into all planning documents Ensuring people in the workplace perform in accordance with their specific health and safety responsibilities through performance agreements and supervision Ensuring an effective system is in place to facilitate hazard identification, risk assessment and control, in order to eliminate or minimise risks to health and safety as far as reasonably practicable Encouraging the reporting of all incidents, injuries and near misses and ensuring effective investigation and remedial action and feedback is carried out Promoting a culture of safety throughout LHIB and ensuring effective leadership on health and safety matters Where an employee is injured, facilitating their return to meaningful work as soon as safely possible Ensuring health and safety is a regular agenda item at all management and staff meetings Establishing performance targets for reduced workplace injury/illness rates and health and safety management system implementation Providing adequate instruction, training and information Effectively promoting and communicating health and safety matters including responsibilities and accountabilities of management, staff, contractors and volunteers Monitoring health and safety performance on an ongoing basis and regularly reviewing the management of health and safety Bob Conroy Chairman Lord Howe Island Board Date: Barney Nichols Deputy Chairman Lord Howe Island Board Date: WHS Risk Management System WHS Planning WHS Planning Document 3 WHS Planning Date: February 2013 Page 13 of 76 WHS Risk Management System WHS Planning 3. WHS Planning Introduction 1. Planning is essential to effectively implement a Work Health & Safety Risk Management System both at the implementation stage and for specific elements. The planning process addresses the regular identification of hazards and associated risks, assessment of risks, implementation of controls, performance monitoring, legal requirements and optimises the resources available for managing Work Health & Safety & Rehabilitation. Legislation and References WHS Act 2011 WHS Regulation 2011 AS 4804:1997 Occupational Health & Safety Management Systems- General guidelines on principles, systems and supporting techniques. Paragraph 4.2 Occupational Health, Safety and Rehabilitation Improvement Standard, Performance Criterion 3, Premier’s Department New South Wales, 2001 Purpose 2. This policy and procedure defines the process for planning Work Health & Safety initiatives. Objective 3. The objective of this policy is to ensure that each level of management of LHIBLHIB has identified appropriate plans, performance indicators and ongoing actions to achieve the objectives of the Work Health & Safety Policy. Definitions 4. WHS Plan: is a strategic documented plan (see example table 3.1) linked to LHIBLHIB’s planning and budgeting cycle and is based on the requirements of LHIB’s WHS Risk Management System. Policy 5. WHS Plans are to be developed and implemented at the following levels: Board Level 6. The LHI Board approves the WHS Policy and WHS Risk Management System. Corporate Level 7. This plan relates to the overall structure of the WHS Risk Management System and the Senior Management Review process and will form part of the overall business plan. 8. The plan will include the audit criterion that will be used to monitor performance. The audit criterion will be determined initially and reviewed annually by the Senior Management Team. 9. This plan will identify any initiatives to be taken at a Management level to fulfil the requirements of the WHS Risk Management System Unit Level 10. Units are not required to develop specific plans however they are required to undertake any actions identified in the Corporate plan relevant to that Unit to fulfil the requirements of the relevant WHS Plan. These actions would normally include system element implementation or specific risk management actions such as risk assessments (e.g. JSA’s, SWMS’s). Plan Development Process 11. Plans will be developed utilising the following sources of input: Systems implementation gaps identified by the LHIB WHS Self Assessment Tool Key hazards and risks identified in the relevant risk register Page 14 of 76 WHS Risk Management System WHS Planning Relevant elements of Government and other Corporate WHS plans Advice provided by staff via the WHS Consultation process e.g. WHS Committee feedback Broad actions arising from incident investigations Accountabilities and Responsibilities Lord Howe Island Board 12. The LHI Board has the overall responsibility for the implementation of the Policy and WHS Risk Management System. 13. The LHI Board ensures there adequate resources to ensure a safe environment for staff and visitors to LHIB worksites Senior Management Team 14. The Senior Management Team is responsible for reviewing the Work Health & Safety performance of LHIB. This includes the development of an annual plan to meet the WHS Policy and establishing corporate targets and objectives. 15. The Senior Management Team will develop the WHS plan on the basis of the Corporate targets and objectives and any identified deficiencies in their area of responsibility in consultation with the appropriate WHS Committee/representatives. Unit Managers 16. Unit Managers are responsible for ensuring the components of the WHS Plan that relates to the area under their control are implemented. Costing 17. The WHS Plan will be fully costed and approved in line with the normal budget planning process (see example table 3.2). Monitoring and Review 18. Components of the WHS Plan will be monitored by Senior Management of management on a quarterly basis in line with Quarterly Corporate Reports. The progress of the plan will be provided to employees on a biannual basis via a suitable process e.g. Staff meetings, WHS Committee minutes. Plan will be reviewed on an annual basis. 19. 20. Training and Support 21. 22. The WHS Section of OEH will provide guidance on the development of WHS Plans. Additional training needs will be assessed on an annual basis. Additional Information Attached flow chart (diagram 3.1) outlining the cycle of WHS Planning LHIB WHS Self Assessment Tool Taking Safety Seriously, A systematic approach to managing workplace risks in the NSW public sector – Policy and guidelines 2nd Edition (available online at www.psc.nsw.gov.au). Page 15 of 76 WHS Risk Management System WHS Planning Table 3.1 Example Format for Health & Safety Plans This plan relates to: Period: Lord Howe Island Board 1 July 2008 – 30 June 2009 The following strategies have been identified from a review of Health & Safety issues and performance in line with the requirements of the WHS Risk Management System System Component Objective WHS Policy and Documents to be provided to all workplaces and Accountabilities policy statement displayed in all workplaces Hazard Identification, Risk All jobs requiring JSA are identified and scheduled Assessment and Control/Job for completion. Safety Analysis Training Task Check all workplaces have documents in workplace and order additional if required Assess all existing jobs for the need of Job Safety Analysis and prioritize order of completion. Responsibility Unit Managers Unit Managers 01/09/06 All Depots to have a non-local supervisor conduct Field Operations Risk Checklist/Inspection x 1. Area managers to have Field Supervisors schedule and complete inspections. Unit Managers 01/09/08 Establish major plant and equipment maintenance records as per the Regulation. Works Supervisor to review records and rectify as required. Works Supervisor 01/02/08 Example of a hazard specific action here, e.g. ensuring all JSAs are compliant with manual tasks policy. Conduct training needs assessment. Date Due 30/09/08 Coordinate annual assessment with Divisional L & D Officer. 01/08/08 Complete WHS Risk Management Training for all supervisors. Identify officers and nominate for WDU course. 30/07/08 Complete outstanding training for WHS Committee members. Nominate outstanding members for completion of WDU course. 30/04/08 Key Staff to complete Contractor Management course. Call for EOI and nominate officers to WDU course. 31/05/08 Page 16 of 76 WHS Risk Management System WHS Planning Table 3.1 Training (continued) Establish and maintain competency for ticketed/compulsory activities. Monitoring/Review Ensure that a self audit of all workplaces is completed with a goal of the following compliance levels: Communication of Policy: 100% Hazard ID, RA and Control/JSA: 85% Safety Manual policies: 85% Hazard Reporting: 100% Accident Near Miss Reporting & Invest: 85% WHS Consultation: 85% Training: 85% Contractor Management: 75% Auditing: 90% Information: 90% Workplace injury Mgt policies: 85% Assessment and/or training arranged for officers as required e.g. Chainsaw, First Aid, ATV, Industrial Rope Access, Certified plant & equipment loaders etc. Obtain Audit Criteria from WHS Section Area Mgr / F Supervisor Ongoing 01/08/08 Train Audit Officers 01/09/08 Conduct Self Audit 01/10//08 Collate information and prepare report 01/11/08 Costing The following safety activities have been planned and budgeted for in the plan period. Activity Completing training and updating competency of staff in: 1. Chainsaw 2. ATV 3. Industrial Rope Access 4. Completion of WHS committee training Implement following risk controls as per prioritised register: 1. Hoist for XXXX Depot 2. Installation of earth leakage protection on XXXX, YYYY and ZZZZ locations 3. Dangerous Goods storage improvements at XXX & YYY Depots 4. Purchase of motorised wheelbarrow for regional track work Estimated Cost $2,000 $2,500 $3,500 $1,500 $5,000 $950 $7,000 $1,200 Total $23,650 Page 17 of 76 WHS Risk Management System WHS Planning Table 3.1 Page 18 of 76 WHS Risk Management System Managing Hazards and Associated Risks Managing Hazards and Associated Risks Document 4 Managing Hazards and Associated Risks Date February 2013 Page 19 of 76 WHS Risk Management System Managing Hazards and Associated Risks 4. Managing Hazards and Associated Risks 4.1 Hazard Identification, Risk Assessment & Control Introduction 1. The Work Health & Safety Act 2011 requires that all practicable measures be taken by an employer to ensure the health, safety and welfare of its employees, contractors, volunteers and others who may be affected by its activities. 2. The WHS Regulation 2011 requires that risk management principles be implemented in the workplace to eliminate or control hazards. 3. Hazard identification, risk assessment and control is a systematic way of reducing the likelihood of a workplace injury or illness occurring whilst demonstrating a duty of care in relation to the above legislation. 4. The LHIB WHS Risk Management System is based on OEH WHS Risk Management system. Purpose 5. This policy and procedure describes the method by which all hazards will be identified, assessed for risks and appropriate control mechanisms put into place. Relevant Legislation Work Health & Safety Act 2011 WHS Regulation 2011. Scope 6. This policy and procedure applies to all LHIB workplaces and workers, including employees, contractors and volunteers. Definitions 7. A Hazard is anything that has the potential to cause injury or illness (to employees, contractors, volunteers, visitors or the neighbouring public) or damage to plant or property. A hazard can be related to a physical state or a work practice or procedure. A hazard can be introduced when implementing changes to existing arrangements. 8. Hazard identification is the process of identifying all situations or events that could give rise to the potential for injury, illness or damage to plant or property. 9. Job Safety Analysis (JSA) is the process of identifying potential hazards associated with a job, assessing their risk and recording how to eliminate, or minimize, the risk to worker safety (controls). A JSA should be completed in consultation with the workers who perform the job. The main purpose of a JSA is to provide clear documentation of the risk controls identified and facilitate communication of those controls. 10. Job Safety Brief (JSB) is the process of formally communicating to staff the hazard controls developed for their job, allowing consultation about the hazard controls, and documenting that this process has taken place. 11. Take 5 Pre Start Checklist is a hazard identification process to be completed by an individual or work team on site before commencing work. 12. Risk means the likelihood of injury, illness or damage to plant or property arising from exposure to any hazard. Page 20 of 76 WHS Risk Management System Managing Hazards and Associated Risks 13. Risk Assessment is the process of determining the likelihood and consequences of an injury, illness or damage to plant or property happening. 14. Risk control is the process of implementing measures to eliminate or reduce the risk associated with a hazard. The control process must follow the control hierarchy, in order, as prescribed in the Work Health and Safety legislation. It is always important that any control measure does not introduce new hazards, and that ongoing effectiveness of the control is monitored. 15. A Risk Register is a register of identified risks, usually associated with an operational unit, branch or division, indicating the source, nature, existing controls, consequences and likelihood, and risk rating of a particular hazard. Items are placed on a risk register if they are rated “high” or above after available controls are implemented, and/or the controls require active monitoring and review to ensure effectiveness. 16. A Volunteer is a person performing unpaid work for the benefit of LHIB. For the purpose of this policy and procedures, permit holders such as researchers, or persons conducting approved University work or work experience in LHIB workplaces are considered volunteers. Policy 17. General A process of hazard identification, risk assessment and control will be implemented in all workplaces throughout LHIB in accordance with the procedures set out below. 18. The process will include the assessment and control of risk arising out of: systems of work the use of plant and equipment the use of chemicals and materials working environment (both built and natural) access and egress 19. Any proposal for the commencement of a project, introduction of new equipment, processes or systems of work, or the modification of equipment, processes or systems of work, must have a hazard identification process completed. A risk assessment must be completed on any identified hazards. Risk Controls must be developed and documented if required by the risk rating. 20. Monitoring and review of the risk control measures must be undertaken regularly and whenever changes occur to ensure the controls remain appropriate for the risk. 21. Checklists for Specific Types of Work Certain work types are required to be assessed regularly against an established standard. This assessment will be via a checklist as outlined below. 22. Take 5 Pre Start Risk Assessment A risk assessment using the Take 5 checklist is to be completed prior to commencing any nonroutine work in the field. The Take 5 checklist assists in identifying site specific risks and reinforces the requirements of the JSA/SWMS. One Take 5 checklist is to be completed for each work team/group (including lone workers) prior to commencing work for any new work site. 23. Field Operations WHS Risk Checklists Field Operations are to be assessed using the Field Operations WHS Risk Checklist initially then every 6 months thereafter. The risk assessment checklist shall be completed by the supervisor of the workplace in consultation with staff. Other field based operations should modify the checklist for their specific needs and implement 6 monthly checks. 24. Office WHS Risk Checklist All LHIB office workplaces are to be assessed using the Office Safety Checklist initially then every 6 months thereafter. The risk assessment checklist shall be completed by the supervisor of the workplace in consultation with staff. Where different business units share the same area, the checklist can be completed by each business unit on a rotating basis in consultation with each other. Page 21 of 76 WHS Risk Management System Managing Hazards and Associated Risks 25. Documentation Adequate recording of the workplace WHS risk management process is required to demonstrate due diligence and compliance with WHS legislation. 26. Information recorded shall include: How the hazard was identified How the risks associated with the hazards were assessed How a decision was made on control measures to manage exposure to the risks How the control measures were implemented How the measures were monitored for effectiveness Any checklists and worksheets used in working through the WHS risk management process 27. LHIB provides proformas and checklists to assist in the recording of the WHS risk management process. These include: Risk Register for an overall list of existing risks Job Safety Analysis (JSA) form is to be used as per Job Safety Analysis Policy Job Safety Brief (JSB) will be recorded in Section Meeting minutes. ‘Take 5’ Worksite Pre-start Checklist is used to conduct a site specific risk assessment prior to commencing field work Hazard Report form (diary or field notebook) is to be used for the reporting of all hazards by staff, contractors and volunteers. It may also be used by staff to document hazards reported by others affected by LHIB’s work activities. Field Operations WHS Risk Checklist for periodic assessment of the depots and work activities of field based units. 28. All JSA’s, WHS Risk Checklists, JSB’s and Hazard Reports shall be documented on the proformas outlined in the policy and procedures. 29. A copy of all JSA’s, WHS Risk Checklists, JSB’s and Hazard Report documents will be held by the Area/Unit manager and LHIB Manager Administration. Responsibilities 30. 31. LHIB Board The LHI Board is required to ensure that an effective system is in place that ensures that all foreseeable hazards in the workplace are identified, assessed and controlled as necessary as per LHIB policy. Senior Management Senior Managers and CEO are required to ensure that the LHIB system for identifying, assessing and controlling workplace hazards is implemented effectively by the managers and supervisors of the workplaces under their control. 32. Unit Managers & Workplace Supervisors All Unit managers and workplace supervisors are required to ensure that all foreseeable hazards in the workplace are identified, assessed and controlled as necessary according to LHIB policy. 33. Workers (Employees, Contractors and Volunteers) All workers are required to report hazards that they have identified directly to their supervisor as soon as possible as per LHIB’s Hazard Reporting Policy and Procedures. 34. 35. All workers are required to participate in the risk assessment and control process as required and to cooperate with management in the implementation of hazard controls. WHS Committees and Health & Safety Representatives The role of the WHS Committee and Health & Safety Representatives is to consult with staff and management to ensure the WHS risk management processes are appropriate to the workplace and assist in developing solutions. Additionally, the WHS Committee and Health & Safety Representatives monitor the workplace to ensure the WHS risk management process is being implemented effectively. Page 22 of 76 WHS Risk Management System Managing Hazards and Associated Risks Training 36. Supervisors and Managers required to undertake hazard identification, risk assessment and control will be trained in the process as per the Training Section of the WHS Risk Management System. 37. All Seniors Managers will be trained in WHS risk management appropriate for their areas of responsibility as per the Training Section of this document. 38. General WHS induction will be provided as per LHIB’s Induction Policy to ensure staff understand the principles of the WHS risk management process. The induction shall include WHS responsibilities as well as workplace specific WHS risk management procedures. Procedures 39. Work Health and Safety Legislation requires anyone in control of the workplace to identify the potential hazards of the proposed work, assess the risks involved and develop controls to eliminate, or minimise, the risk. This process must be undertaken in consultation with the staff performing the work. 40. A Field Operations WHS Risk Checklist is to be completed by Unit Managers and Supervisors of field based operations. This shall be completed initially then every 6 months. All actions arising must be allocated and followed up. Copies of the completed checklist are to be forwarded to the workplace manager. 41. All risks carrying a risk rating (according to LHIB Health & Safety Risk Level Matrix) of High or greater, after controls are implemented, shall be notified to the Unit/Section Manager and be placed on the relevant Risk Register, and appropriate control action taken as required. 42. A Job Safety Analysis (JSA) shall be completed for identified risks associated with a job that requires a series of steps or procedures to ensure controls are effective – refer to Job Safety Analysis Procedure. 43. Staff shall be briefed on the hazard controls required for their work as identified in the JSA. The briefing shall be documented on the Job Safety Brief (JSB) 44. Prior to commencing non-routine work in the field a Take 5 checklist is to be completed by the work group (including lone workers) prior to commencing work, and for any subsequent new work site. A record of completion of the checklist must be recorded, dated and signed in the Supervisor diary or Field Notebook notes pages as “T5 completed” with the site identification and any required actions noted. The Take 5 checklist can be found in the LHIB Field Notebook or on EHub. General Process for Hazard Identification, Risk Assessment & Control Step 1: Identify Hazards 45. The first step in the workplace health and safety risk management process is to identify workplace hazards. This means looking for those things at the workplace that have the potential to cause harm. The desired outcome of this step is a list of all the hazards in your workplace. 46. The identification of hazards should be undertaken at the following times: During the work project planning process When undertaking the purchase of new plant or equipment When undertaking a Job Safety Analysis (JSA) During routine workplace inspections When changes occur in the workplace Before using a location or premises as a workplace When WHS information relevant to the underatking becomes available While work is being carried out (onging monitoring) Page 23 of 76 WHS Risk Management System 47. 48. 49. 50. 51. Managing Hazards and Associated Risks Workplace hazards are not always obvious. Some hazards can result in long-term health effects rather than in an immediate injury. For example, exposure to loud noise over a long period can result in gradual hearing loss. Particular Requirements of WHS Regulation 2011 The WHS Regulation 2011 requires that, in particular, reasonable care must be taken to identify hazards arising from: The work premises Work practices, work systems and shift working arrangements (including hazardous processes, psychological hazards and fatigue related hazards) Plant (including the transport, installation, erection, commissioning, use, repair, maintenance, dismantling, storage or disposal of plant) Hazardous substances (including the production, handling, use, storage, transport or disposal of hazardous substances The presence of asbestos installed in a place of work Manual handling (including the potential for occupational overuse injuries) The layout and condition of a place of work (including lighting conditions and workstation design) Biological organisms, products or substances The physical working environment, including the potential for any one or more of the following: o Electrocution o Drowning o Fire or explosion o People slipping, tripping or falling o Contact with moving or stationary objects o Exposure to noise, heat, cold, vibration, radiation, static electricity or a contaminated atmosphere o The presence of a confined space, and The potential for workplace violence. To assist this process, resources such as the following will be used: Existing LHIB policies and procedures; WorkCover and trade based Codes of Practice and other publications, e.g. safety alerts; Workplace experience; Hazard Profiles for specific trade groups; Australian Standards; Consultation (for example during JSA and Job Safety Brief) with workers experienced in the task to be undertaken; LHIB WHS database How to Look for Hazards A simple way to begin looking for hazards can be by dividing the workplace into logical workplace groupings, such as: tasks (working on the chainsaw, loading the truck, spraying the weeds, data entry) locations (depots, offices, visitor facilities, construction areas) roles or positions (field officers, rangers, clerks, WMF staff) plant and equipment There are many other activities that can be undertaken to help with identifying hazards. These include: Using a checklist specifically designed for the type of workplace, such as the Take 5 checklist or the Field Operations WHS Risk Checklist Hazard reports from staff Consulting staff. If not formally reported, ask about any problems they have encountered and any near misses and unreported minor injuries Analysing accident and near miss reports for the workplace Consulting with workplace WHS representatives and WHS committees Information provided by suppliers and manufacturers of plant and substances Page 24 of 76 WHS Risk Management System 52. 53. 54. 55. Managing Hazards and Associated Risks Audit results After completing step 1, you may have discovered many hazards associated with your workplace and the jobs undertaken. The risks associated with these hazards need to be assessed. This will be achieved in step 2 of the risk management process. Before Proceeding to Step 2 Before proceeding to step 2, however, you should identify the risks asociated with each hazard and consider whether any of these risks are: Relatively minor; or Issues about which there is an applicable regulation, code of practice or Australian Standard. Minor risks If any of the risks are relatively minor and/or the hazard can be easily eliminated, attend to these straight away. That is, you may not need to work through step 2 before controlling the risk (step 3). For example, you may be able to move flammable liquids into an existing appropriate store. Hazards for which there is a Regulation, code of practice, Australian Standard or LHIB Policy If there is a regulation, code of practice, standard or existing LHIB Policy for that hazard, refer to the advice provided in that document. You must follow the advice of a Regulation to meet legal requirements. It is recommended that the advice provided in a code of practice or standard is followed. If you choose not to use a code of practice or standard, then the alternative method of control must meet or exceed the level of protection provided by the code or standard. Step 2: Assess the Risk 56. 57. 58. 59. Step 2 involves assessing the risk associated with the hazards identified in Step 1. The desired outcome of this step is a prioritized list of risks for further action. Various methods can be used to undertake a risk assessment, however for most of LHIB’s risks, the qualitative risk assessment process is adequate. A Risk Level Matrix is used to give a hazard a risk rating. This is achieved by determining predicted consequences and likelihood, and charting it as set out below. Determining Consequence To determine the consequence, a judgement must be made on the severity of the potential outcome. Information gathered during the identification stage, including incident statistics and manufacturer’s data should be reviewed to assist in determining a realistic consequence. The descriptive scale on the Health and Safety Risk Level Matrix (page 37) will assist in categorising the consequence. Determining Likelihood Use the decriptive scale on the Health and Safety Risk Level Matrix to nominate the likelihood of an incident occurring at the workplace. Information gathered during the identification stage, including incident statistics and manufacturer’s data should also be reviewed to assist in determining a realistic likelihood. Rate Each Risk The level of risk, or ‘risk level rating’, is determined by the relationship between likelihood and consequence. This relationship can be represented by using the Health and Safety Risk Level Matrix to plot the likelihood and consequence to determine a risk level. 60. This stage of the risk assessment gives a basis for ranking risks in terms of their priorities. 61. Prioritise Risks Prioritise risks using their risk level as a guide. 62. Remember, the risk levels are useful for comparison purposes only. When risk levels for all risks in the workplace are compared, the resulting ranking will be a guide to the order in which the risks should be addressed. Step 3: Decide on Control Measures 63. Step 3 involves deciding on control measures to manage exposure to identfied risks. Refer to the diagram Heirachy of Controls (page 38) to determine the most appropriate control measures. The Page 25 of 76 WHS Risk Management System Managing Hazards and Associated Risks most appropriate control measure(s) should be identified in consultation with the workers who perform the task and/or are exposed to the hazard. 64. 65. 66. In many cases, it will be necessary to use more than one control measure to satisfactorily manage exposure to a risk. For example, to minimise exposure to a risk involving a chemical, you could decide to replace the toxic chemical with a less hazardous one, implement safer work procedures and use personal protective equipment. In some cases where the risk of exposure is unacceptably high, immediate action may be necessary to control the exposure before long-term control, or more permanent or more costly, measures can be introduced. For example, employees may be required to use team lifting to perform a particular manual handling task in a depot until a forklift is purchased. Reasonably Practicable Due dilligence requires that workplace risks to health and safety are minimised as far as reasonably practicable. 67. What is known about an individual hazard, its associated risks and the severity of potential injury or harm to health is considered in relation to the overall cost and feasability of the control measures necessary to eliminate or reduce the risk. 68. Selecting the appropriate level of control will require a judgement on what is “reasonably practicable”. 69. Reasonably practicable is defined in the Work Health and Safety Act 2011 as that which is reasonable to be done, taking into account: the likelihoold of the hazard or the risk concerned occurring, and the degree of harm that might result from the hazard or risk, and what the person concerned knows, or ought reasonbly to know, about: o the hazard or the risk, and o ways of eliminating or minimising the risk, and the availability and suitability of ways to eliminate or minimise the risk, and after assessing the extent of the risk and available ways of controlling the risk, the cost associated with available ways of controlling the ris, including whether the cost is grossly disproportionate to the risk. Page 26 of 76 WHS Risk Management System Managing Hazards and Associated Risks LHIB Health & Safety Risk Matrix CONSEQUENCE Insignificant Minor May have little or no impact on health and safety PROBABILITY May have some impact on health and safety, but will be able to recover from or repair the damage within a relatively short term Moderate A moderate permanent disability or long term impairment Major A single fatality or severe permanent disability Catastrophic Multiple fatalities or significant irreversible effects on the health of a large number of people Likely There is a very good chance this event will occur in the near future L M H E E Probable This event has occurred several times or more in corporate experience L M H E E Possible This event might occur once or twice in corporate experience L L M H E Unlikely This event does occur somewhere from time to time, but very seldom L L M M H Rare It is theoretically possible for this event to occur, but extremely unlikely that it will L L M M M Key: L = Low manage by routine procedures M = Medium; management responsibility must be specified H = High; senior management attention needed E = Extreme; immediate action required Page 27 of 76 WHS Risk Management System Managing Hazards and Associated Risks Hierarchy of Controls Controls should be as high as practical in the “Best to Worst” guide shown below. Best Control 1. Remove the hazard completely (Elimination) For example: remove risk of electrocution by using compressed air driven tools. 2. Minimise the risk by doing 1 or more of the following: Substituting with something that gives rise to a lesser risk, for example using a less hazardous chemical substance, purchasing goods in smaller (lighter) packages, Isolating the hazard from workers, for example: guards on power tools, use effective barriers and safety rails, enclose noisy machinery. Engineered controls, for example: use earth leakage device (safety switch) on electrical power source. use a machine to lift heavy objects. use scaffolding rather than ladders to reduce risk of falls. 3. Change work practices (Administrative controls) For example: training in lifting techniques. tagging procedures. regular task rotation and rest breaks Worst Control 4. Provide personal protection (PPE) For example: hearing protection, eye protection etc. NOTE: PPE should be the last barrier to protect people when all else fails. 70. The following factors need to be considered: How serious the hazard and associated risks are. How much is known about it, and how to control it. Whether the means to control the risk are available. Whether the benefit will justify the cost 71. In making a judgement as to whether a control measure is reasonably practicable, the assessor/s need to take into acccount what is common practice and knowledge throughout the industry. It is not acceptable for an employer to claim not to know what to do about certain hazards if those hazards are widely known by others in the industry, and effcetive safeguards are in place. Step 4: Implement Control Measures 72. Step 4 involves putting the selected control measures in place at your workplace. 73. Implementing control measures involves: Developing work procedures (including JSA) This will be required if there are a series of steps involved to ensure the controls are effective. Develop work procedures in relation to the new control measures to make sure they are effective. Management, supervision and work responsibilities may need to be clearly defined in the work procedures. Refer to LHIB’s JSA procedure. Page 28 of 76 WHS Risk Management System Managing Hazards and Associated Risks Communicate the Controls (Job Safety Brief) Staff must be instructed in the control measures to be taken to ensure the controls are understood and implemented effectively. A briefing of necessary controls is provided, including JSA and/or procedures via a Job Safety Brief (refer LHIB’s JSA procedure). The Job Safety Brief (JSB) also allows an additional opportunity for consultation in the process. Providing training, instruction and information Appropriate training and instruction should be provided in relation to the control measures. Information provided may include Material Safety Data Sheets for chemicals and operational handbooks for plant and equipment. The provision of instruction and information may be recorded on a JSB form. Supervision Adequate supervision should be provided to verify that the control measures are being used correctly Maintenance Maintenance relating to control measures is an important part of the implementation process. Work procedures need to outline maintenance requirements to ensure the ongoing effectiveness of the new control measures. Step 5: Monitor and Review 74. A risk management program is cyclical. Once current worplace hazards have been successfully controlled the process does not cease. 75. A program needs to be developed to ensure the control measures remain valid. Hazards and risks need to be monitored to ensure changing circumstances do not alter the effectiveness of control measures. 76. Controls for risks placed on the risk register should be reviewed annually in line with the WHS planning cycle. 77. Controls developed as part of a JSA/SWMS should be reviewed at least annually. 78. The monitoring program should be developed to review changes to the: The nature of the hazard Likelihood and frequency of exposure Severity of the consequences For example, have noise levels increased; has a chemical based product changed to become more toxic; has a facility deteriorated; have traffic levels increased? How many and how often are employees exposed? Has the outcome changed? High level risks should be monitored more closely than low level risks These programs include: Testing and Maintaining Controls Inspection Consultation 79. Ensures the integrity of the controls that have been put in place Provides confirmation that the nature of the hazard or the environment in which the hazard exists has not changed Allows for communication to ensure any changes to the hazard, controls or environment can be appropriately managed Any changes to the process or work activity should initiate a review of the assessment. Page 29 of 76 WHS Risk Management System Managing Hazards and Associated Risks 80. Follow-up inspections and reviews should be documented and kept with the original assessment documentation. 81. Monitoring may also reveal that knowledge, and therefore compliance with, established risk control procedures has declined. If this is the case, and the procedures remain current, then the original process of JSB should be repeated. Additional Information LHIB Manager Administration WorkCover NSW tel. 131 050 or website www.workcover.nsw.gov.au LHIB How to Manage Work Health & Safety Risks Code of Practice (Safe Work Australia, Dec 2011 WHS Regulation 2011 AS/NZS ISO 31000:2009 Risk Management – Principles and Guidelines Page 30 of 76 WHS Risk Management System Managing Hazards and Associated Risks WHS Risk Management Flowchart 1. Identify Hazards by: Project Planning process Purchasing process Job Safety Analysis (JSA) Hazard Reports Take 5 pre-start checklists Routine workplace inspections or Safety incident reports 5. Monitor & review Monitor the controls to ensure they are effective Review the controls and make adjustments if no longer valid Record the monitoring & review process 4. Implement the control measures Implement controls as per plan Brief staff of the controls as appropriate via Job Safety Brief (JSB) Complete Take 5 pre-start checklist prior to commencing work on site Record that the controls have been implemented Is there a regulation, code of practice, standard, guide or OEH policy or procedure covering the hazards or activities you have identified? No 2. Assess the Risks Consult with staff undertaking the work. Refer to risk level matrix Record the level Follow the guidance provided by these documents. 3. Decide on control measures Eliminate or minimise the risk by developing controls in consultation with staff performing the work and other persons with relevant knowledge of the hazard (JSA) Refer to the hierarchy of controls Record the selected control measures (JSA) Record the plan for implementation of controls including people responsible for key actions (JSA) Refer high level risks to the relevant senior manager Page 31 of 76 WHS Risk Management System Managing Hazards and Associated Risks WHS Risk Register: Works Unit (EXAMPLE) Hazard/Job Control/Source Document 1. Chainsaw Operation 2. Driving JSA 3. Weed spraying with knapsack 4. Computer work JSA LHIB Driving policy LHIB policy Health & Safety in the Office Document location JSA folder in Depot & share drive WHS/JSAs H&S folder Area Office, Depot & Share drive JSA folder in Depot & share drive WHS/JSAs H&S folder Area Office, Depot & share drive Last reviewed 4/05/12 Next review Officer Responsible Frank Lee Current 20/10/12 20/10/13 Frank Lee Current 1/12/12 1/12/12 Frank Lee Current 7/6/12 7/6/13 William Wallace Current 4/5/13 Status Page 32 of 76 WHS Risk Management System 4.2 Hazard Reporting Purpose 1. This procedure describes how hazards are reported by employees. The Hazard Report applies to the reporting of any health and safety issues other than personal injury. (Refer to The Safety Incident Reporting and Investigation Procedures when an incident has occurred). Scope 2. This procedure applies to all employees, contractors, employees of contractors and volunteers. Relevant Legislation Work Health & Safety Act 2011 Work Health & Safety Regulation 2011 Procedure 3. The Unit/Section Manager shall ensure that the Hazard Reporting System (WSO) and/or the First report form (in the Field Notebook) is available to all employees in all work locations. 4. The Area/Section Manager shall ensure that the “Keep Our Workplace Safe” notice is prominently displayed in all work locations. (Refer appendix 2.) 5. If there is an immediate risk of injury or illness an employee shall take action to make the area safe, ensuring their own safety is not jeopardised, and immediately report the hazard to their supervisor. 6. Employees shall immediately report any hazard to their supervisor. The employee should print off a copy of the completed form. Details of the hazard can be captured in the field on the First report page at the back of the Field Notebook and entered on WSO when back in the depot/office. 7. The supervisor, upon notification of the hazard, shall: (a) Acknowledge the report and take action to prevent employees being exposed to the hazard if immediate danger exists (b) Assess and control the hazard as per LHIB’s WHS Risk Management Procedures (c) Additionally, where the hazard has resulted in an injury or “near miss”, refer to LHIB’s Safety Incident Reporting and Investigation procedures (d) Escalate the issue if unable to adequately control the hazard using available resources. 8. The Unit Manager shall forward all Hazard Reports to the relevant WHS Committee (where one exists) and shall allow the relevant employee Health and Safety Representative (if one exists) access to the Hazard Report records. The Section Manager is to ensure that an explanation of this procedure is included in the induction for new employees and contractors. 9. 10. The Section Manager is to ensure that the Hazard Reporting Procedure is explained in workgroup meetings every 6 months. Page 33 of 76 WHS Risk Management System Keep our Workplace Safe Report Safety Hazards & Incidents – including near misses If you see something that you think is DANGEROUS 1. Take action to ensure the hazard is not an immediate threat to you or anybody else e.g. barricade, tag, lockout, signage, deenergise, advise staff/visitors 2. Tell your supervisor immediately 3. If you are working the field record in your field notebook or diary and 4. Your supervisor will take the appropriate action. 5. If you aren’t satisfied with what has been done to address the issue you can discuss the matter with your Section Manager or WHS Health & Safety Representative. The Employee Health and Safety Committee Representative for this workplace is: _______________________________ Tel.___________________________ Page 34 of 76 WHS Risk Management System 4.3 Job Safety Analysis Purpose 1. The Job Safety Analysis (JSA) process enables risks associated with work undertaken by LHIB are assessed for hazards and associated risks and appropriate controls are put in place. 2. The JSA form (attached) provides a record to demonstrate the process has been undertaken in accordance with Work Health and Safety Legislation. 3. For the purpose of this policy the term JSA will include Safe Work Method Statements (SWMS). Scope 4. This JSA procedure applies to: all work undertaken in LHIB workplaces all work undertaken by LHIB employees or volunteers. Legislation Work Health and Safety Act 2011 Work Health and Safety Regulation 2011 Procedure 5. An initial assessment should be conducted on all jobs performed in the workplace to determine the risk level (refer to the LHIB Health and Safety Risk Level Matrix). All other jobs that are identified by staff and/or management to have a potential to cause harm should also be assessed. 6. Specific checklists, such as the Field Operations WHS Risk Checklist, may assist in the evaluation of the work performed by the unit. 7. A JSA should be conducted for all jobs with a risk level of Medium or higher. 8. A JSA will be developed prior to commencement of the work. 9. Controls shall be developed in accordance with the Hierarchy of Control. 10. For major works this process should be completed during the planning process in consultation with staff that are to perform the work. This also allows for a costing of appropriate controls. The interim JSA developed in the planning phase is based on broadly defined job steps that will be used, and general hazards identified. 11. The JSA will demonstrate LHIB understanding of the risks (particularly extreme, high and moderate risks) involved in the work and typical controls implemented. The controls identified in the JSA can include standard LHIB procedures that cover the activity. Prior to commencement of work on site the interim JSA will be reviewed. Where job steps or site conditions have changed from those planned the JSA will be updated to reflect the way the job will actually be done on the specific site and how safety will be controlled – i.e. a site specific JSA. 12. 13. The person responsible for implementing a particular action to eliminate, or minimise, the risk of the potential hazard is nominated on the JSA. This will ensure responsibility for risk control is allocated and can be followed up. 14. JSA will be completed and signed by appropriately qualified person/s who are competent in the work activity to be undertaken. 15. JSA will be reviewed and signed by the appropriate supervisor or manager of the job or project. Page 35 of 76 WHS Risk Management System 16. Workers performing the job will review the JSA and sign that they understand and are willing to implement the controls required to carry out the work safely (Job Safety Brief). 17. Work will not proceed until the above criteria are achieved. 18. Job Safety Analysis Step by Step Does the JSA provide: The name of the Unit A description of the work activity or task to be undertaken The date the JSA was developed The name and signature of the person/people who developed the JSA The names of the workers consulted in the development of the JSA The project or job name/number The job steps involved in doing the work o Note: If there are more than fifteen key steps identified in the job requiring controls, then consideration should be given to breaking the job down further into smaller sections and separate JSA’s. Potential hazards associated with the work and its job steps The risk level of the potential hazards The controls that will be put in place to eliminate or minimise the potential hazards identified Specific training required to undertake the job or elements of the job A list of policies, codes of practice, standards, guides and specific legislation Controls as high as practicable on the “best” to “worst” control guide (hierarchy of controls) The name of the person/s responsible for ensuring that the control/s are in place The date of the next review of the JSA. Review of the JSA 20. 21. The worplace supervisor will regularly evealuate the JSA on how well the identified hazards, (especially extreme, high and moderate risk levels) have been controlled and whether any additional hazards have developed from any changes. Relevant JSA’s will be reviewed as part of a safety incident investigation process and any lessons learned will be incorporated into the JSA’s as appropriate. 22. Safety Alerts and memos will be issued from time to time that may require ammendments to JSA’s due to emerging issues and lessons learned from safety incident investigations outside of the immediate work group. 23. JSA’s should be reviewed at least annually in consultation with those undertaking the work to consider the above factors. Ensure the current JSA template is used. 24. If changes are made this must be communicated to workers undertaking the work via a new JSB. Training 25. Supervisors required to undertake JSA will be trained in the process as per the training course WHS Risk Management for Supervisors and Line Managers or equivalent. Documentation 26. JSA’s shall be recorded on the current LHIB JSA form unless a work specific form has been developed that meets or exceeds the requirements of the JSA form. Check the intranet for currency. 27. The completed JSA’s are to be kept in a designated file in the workplace. Additionally, a copy of the JSA may be kept in a file relating to the specific project covered by the JSA. 28. All staff required to undertake the job covered by the JSA shall have direct access to the JSA. Page 36 of 76 WHS Risk Management System Managing Hazards and Associated Risks LHIB Job Safety Analysis Section/Area/Unit/Location: Work Activity/Task: Date to commence: Prepared by: Signature: Item Job Step Break the job down into steps. JSA 12 Project/Job Name/No: Staff consulted: Name Manager: Signature Date Date of JSA: Potential Hazard What can harm you? Risk Level Controls What you are going to do to make the job as safe as reasonably practicable. New Risk Leve l Person who will ensure controls are implemented Page 1 Page 37 of 76 WHS Risk Management System Item Job step Break the job down into steps. Managing Hazards and Associated Risks Potential hazard What can harm you? Risk level Controls What you are going to do to make the job as safe as reasonably practicable. New Person who risk will ensure level controls are implemented List of referenced policies, codes of practice, standards, manuals and specific legislation: List of training requirements of personnel undertaking work: Job Supervisor/Project Manager: Signature: JSA 12 Date: Next Review Date: Page 2 Page 38 of 76 WHS Risk Management System Managing Hazards and Associated Risks 4.4 Job Safety Briefing (JSB) Purpose 1. The Job Safety Briefing (JSB) process ensures identified risk controls essential to the safe conduct of the work are communicated to all workers. 2. The JSB process also provides a mechanism for consultation on WHS issues prior to the commencement of work, or the implementation of workplace changes affecting WHS. 3. The JSB form (JSB01) provides a record that the process has been undertaken in accordance with Work Health and Safety Legislation. 4. For the purpose of this policy the term JSB shall include the term “Tool Box Talk”. Scope 5. This JSB procedure applies to: a. all work undertaken in LHIB workplaces, and b. all work undertaken by LHIB workers (employees, volunteers and other workers). Legislation Work Health and Safety Act 2011 Work Health and Safety Regulation 2011 Procedure 6. An initial assessment shall be conducted on all jobs performed to determine if risk controls are required as per the JSA and Hazard Control procedures. 7. If risk controls are identified, and these controls require worker awareness, knowledge and actions to ensure their effectiveness, then a JSB is required. 8. Situations that may require a JSB include: commencement of a new job or project commencement of new workers use of plant or equipment introduced to the workplace use of chemicals or substances in the workplace new work premises or site high risk jobs that require regular briefing e.g. bush fire fighting, industrial rope access work workplace emergency procedures or Medivac Plans need to be communicated 9. A JSB shall be conducted outlining all the risk controls required to perform the work safely. 10. Referenced documents and material including policies, procedures, JSA’s, MSDS’s, manufacturers’ instructions, codes of practice, standards and videos should be itemised on the JSB form. 11. Take Five Pre-start Checklists and JSB Hazards and controls identified for a job as part of the Take Five pre-start checklist process will be communicated to workers and recorded in the Field Notebook. Inclusion of the identified hazards and controls in the relevant JSA and JSB should be considered for subsequent jobs. Review of the JSB 12. Work shall be monitored by the supervisor to ensure risk controls remain relevant and effective. The JSB should be reviewed and/or repeated under the following situations: new JSA or procedure developed for the job new plant or equipment introduced to the workplace new chemical or substance is introduced to the workplace Page 39 of 76 WHS Risk Management System Managing Hazards and Associated Risks change in work premises or site high risk jobs that require frequent briefing - possibly every time the job is undertaken safety incident investigation, hazard reporting, Take Five or monitoring reveals that knowledge or awareness of established procedures has declined (resulting in low compliance), or established procedures need to be reviewed Documentation 13. JSB’s shall be recorded on the JSB form (provided in the workplace in the form of a carbon book) unless a work specific form has been developed that meets or exceeds the requirements of the JSB form. 14. The original JSB form shall remain in the book and the carbon copy shall be filed with the JSA or project/job file as appropriate. Page 40 of 76 WHS Risk Management System Managing Hazards and Associated Risks Record of JSB (Job Safety Brief) Workplace: Date: Supervisor/presenter: Subject: Print Name Duration: Persons Present at Brief Signature Print Name Signature Documentation and other information provided (JSA, standards, codes, policies, videos manufacturers’ instructions, etc): Issues raised by workers: Corrective Action Action by Action Complete Sign off Date JSB 12 Page 41 of 76 WHS Risk Management System Managing Hazards and Associated Risks Page 42 of 76 WHS Risk Management System Safety Incident Management, Reporting & Investigation Safety Incident Management, Reporting and Investigation Document 5 Safety Incident Management, Reporting & Investigation Date: February 2013 Page 43 of 76 WHS Risk Management System Safety Incident Management, Reporting & Investigation 5. Safety Incident Reporting & Investigation Purpose 1. Safety incidents are usually the result of a combination of various causative factors, many of which are controllable. Information about past incidents can assist in reducing the risk of recurrence by enabling appropriate preventative programs to be identified and implemented. 2. Incident reporting and investigation serves as a medium for gathering information in order to identify the chain of events which led to an accident or near miss to enable preventative measures to be implemented. 3. The objective of incident reporting and investigation is to analyse the event and identify the real causes in order prevent a recurrence of the incident - not to apportion blame. Lessons learned from the analysis are able to be shared with relevant parts of the organisation and more widely where appropriate. 4. The prompt reporting of accidents also facilitates the rehabilitation and workers’ compensation process for injured employees, ensuring the availability of assistance as early as possible. Scope 5. This policy and procedures applies to all LHIB workplaces, employees, volunteers, contractors and visitors. Legislation 6. 7. 8. 9. 10. Duty of Care The Work Health and Safety Act 2011 requires that all practicable measures are taken by an employer to ensure the safety and welfare of its workers and visitors. Safety incident investigation is required to demonstrate that all possible causes of an incident were assessed and preventative measures were implemented. Failure to do so is a breach of the legislation and may also result in common law action. The Work Health and Safety Regulation 2011 requires that a systematic risk management approach is taken to manage workplace health and safety. Appropriate investigation and review of an incident’s causative factors is required to demonstrate a duty of care under the Regulation. Safety Incident Reporting Both the Work Health and Safety Act 2011 and the Workplace Injury Management and Workers' Compensation Act 1998 require that employers establish an in-house accident/incident reporting system, and that a register of injuries is kept. The Workplace Injury Management and Workers' Compensation Act 1998 places responsibility on employers to rehabilitate injured employees. An effective rehabilitation program is dependent on timely notification of an accident to the LHIB Manager Administration so that an assessment can be made as to whether a return-to-work program would benefit the injured worker. External Incident Reporting The Work Health and Safety Act 2011 and Work Health and Safety Regulation 2011 require that WorkCover be notified of serious accidents, i.e. accidents causing death or serious injury, and serious work related illnesses or a dangerous occurrence. Refer to Definitions below and section 53 for further detail. Definitions 11. Safety Incident: A safety incident is any event which causes an injury or disease, or has the potential to cause an injury or disease, such as a near miss. 12. Lost time injury: Injuries that result in one whole shift or greater being lost due to the injury Page 44 of 76 WHS Risk Management System Safety Incident Management, Reporting & Investigation 13. Medical treatment only injury: Injuries requiring treatment by a doctor or hospital that result in less than one whole shift of lost time. 14. First aid only injury: Injuries that result in first aid only and no lost time or medical treatment. 15. Near Miss: A near miss is an incident that had it occurred either earlier or later, would have had real potential to cause an injury or illness. 16. Serious Near Miss: A near miss which has a reasonable potential to cause death or serious injury as defined in the Notifiable Incidents: Dangerous Incident definition below. 17. Critical Incident: A critical incident is any event or series of events that is sudden, overwhelming, threatening or protracted. This may include an assault, threats, severe injury, death, fire or a bomb threat. Critical Incident Stress Management aims to help workers deal with the normal emotional reactions that may result from involvement in or exposure to critical incidents in the workplace. 18. Level 1 Safety Incident: A safety incident resulting in a near miss of minor potential consequences, or an injury requiring first aid or medical treatment but where no time is lost. 19. Level 2 Safety Incident: A serious near miss or an injury where time is lost. 20. Notifiable incident (to WorkCover) The Work Health and Safety Act 2011 (WHS Act) requires that WorkCover be notified of certain ‘notifiable incidents’. These incidents are outlined in WorkCover’s Incident Notification Fact sheet. The following are notifiable incidents to WorkCover: Serious injury or illness of a person means an injury or illness requiring the person to have: immediate treatment as an in-patient in a hospital, or immediate treatment for: o the amputation of any part of his or her body, or o a serious head injury, or o a serious eye injury, or o a serious burn, or o the separation of his or her skin from an underlying tissue (such as de-gloving or scalping), or o a spinal injury, or o the loss of a bodily function, or o serious lacerations, or medical treatment within 48 hours of exposure to a substance, and includes any other injury or illness prescribed by the regulations but does not include an illness or injury of a prescribed kind. Dangerous Incident/serious near miss (WorkCover notifiable incident) Notification is also required of any incident in relation to a workplace that exposes a worker or any other person to a serious risk to a person’s health or safety emanating from an immediate or imminent exposure to: an uncontrolled escape, spillage or leakage of a substance an uncontrolled implosion, explosion or fire an uncontrolled escape of gas or steam an uncontrolled escape of a pressurised substance electric shock. o Examples of electrical shock that are not notifiable shock due to static electricity ‘extra low voltage’ shock (i.e. arising from electrical equipment less than or equal to 50V AC and less than or equal to 120V DC) when defibrillators are used deliberately to shock a person for first aid or medical reasons o Examples of electrical shocks that are notifiable: minor shock resulting from direct contact with exposed live electrical parts (other than ‘extra low voltage’) including shock from capacitive discharge Page 45 of 76 WHS Risk Management System Safety Incident Management, Reporting & Investigation the fall or release from a height of any plant, substance or thing the collapse, overturning, failure or malfunction of, or damage to, any plant that is required to be design or item registered under the work health and safety regulations the collapse or partial collapse of a structure the collapse or failure of an excavation or of any shoring supporting an excavation the inrush of water, mud or gas in workings, in an underground excavation or tunnel, or the interruption of the main system of ventilation in an underground excavation or tunnel. For most hazards such as plant or a structure collapsing a person will need to be in the immediate vicinity to be exposed to a serious risk to their health or safety. However some hazards such as an uncontrolled leak of a hazardous gas or a fire can travel towards a person and expose them to a serious risk to health and safety away from the original source. A dangerous incident includes both immediate serious risks to health or safety, and also a risk from an immediate exposure to a substance which is likely to create a serious risk to health or safety in the future, for example asbestos or chemicals. Only occurrences involving a ‘serious risk’ are notifiable taking into account the likelihood of a serious illness or injury occurring from the incident. This would include any situation which seriously endangers or threatens the health or safety of a person. Only work-related incidents are notifiable. Sometimes incidents occur at a workplace (or in the vicinity of a workplace) that do not arise out of work, or the way work is carried out or the workplace itself. These kinds of incidents that are unrelated to work or a workplace are not notifiable. Policy 21. All safety incidents, regardless of whether work time is lost or not, sustained by employees of LHIB will be reported by the employee's Supervisor ASAP and within 24hrs to the Section Manager and the LHIB Manager Administration. 22. WorkCover will be notified immediately by telephone (13 10 50) following a notifiable incident (as per the definition above). 23. Follow up information including written advice will be provided to WorkCover if requested. 24. All incidents causing death or serious injury, serious work related illnesses or dangerous occurrence will be reported to the LHIB Manager Administration via the Supervisor immediately. 25. All safety incidents will be reported via the LHIB Safety Incident Reporting Form. 26. All safety incidents will be investigated to identify causes, implement remedial actions and communicate lessons learned as per the procedures set out below. 27. Actions identified and lessons learned that relate to areas beyond the immediate incident location will be publicised to relevant areas across LHIB. Procedures 28. 29. In the event of all safety incidents The employee shall immediately notify their supervisor who will as soon as possible complete the Accident, Incident and Near Miss Investigation Report. Incidents occurring in the field should initially be documented in the Supervisor diary or Field Notebook page until entry onto incident form is possible. The supervisor shall ensure all reasonable action is taken to control the immediate hazard and commence emergency response relating to the incident. Page 46 of 76 WHS Risk Management System Safety Incident Management, Reporting & Investigation 30. The supervisor shall progress the Accident, Incident and Near Miss Investigation Report to the LHIB Manager Administration and to the Section Manager. 31. For injuries resulting in any lost time or medical treatment, the LHIB Manager Administration shall ensure the completion of the Notification of Injury form within 48 hours, and where available attach scanned copies of any medical certificates or invoices. 32. Once the Notification of Injury form is completed LHIB Manager Administration shall progress the injury as a Workers’ Compensation claim with the insurer, including the 48 hour notification. 33. Accidents causing death, serious injury, and serious work related illnesses or dangerous occurrence (employee, volunteer, contractor or visitor) The injured/involved person's Supervisor must notify their Section manager and the LHIB Manager Administration immediately. 34. An assessment shall be made if the incident is a notifiable incident as per the definitions above and as set out in Part 3 of the WHS Act. 35. The injured/involved person's Supervisor must take measures to ensure that plant involved in the incident is not used, moved or interfered with until advised otherwise by the LHIB Manager Administration. This requirement is to ensure LHIB complies with the “non-disturbance” provisions as set out in Section 39 of the WHS Regulation 2011. 36. The Unit Manager of a workplace at which a notifiable incident has occurred must ensure so far as is reasonably practicable, that the site where the incident occurred is not disturbed until an inspector arrives at the site or any earlier time that an inspector directs. 37. The LHIB Manager Administration shall notify WorkCover of the incident immediately and provide advice to the Supervisor and Management regarding further action required by LHIB , for example the type of investigation to be carried out. 38. An investigation may be carried out by, or directed by, the WorkCover Inspector. LHIB Investigation Procedures 39. 40. Level 1 Safety Incidents (minor near misses, first aid & medical treatment injuries with no lost time) The supervisor, as soon as practicable after the incident and with the assistance of the injured worker, shall determine the cause and contributing factors of the incident and record them on the Accident, Incident and Near Miss Investigation Report. Refer to Checklist 1 and Checklist 2 for investigation prompts. Level 2 Safety Incidents (serious near misses and lost time injuries) The Section manager shall arrange for an investigation to be undertaken as per the elements of Level 2 Safety Incident Investigation Template to ensure a thorough analysis of the incident and that the causative and contributing factors are identified and corrected. 41. An investigation team shall be formed as determined by the relevant Section manager and be commensurate with the actual or potential injury sustained. Consultation with the Workplace WHS Committee and/or the LHIB Manager Administration may be required. The team will normally consist of the injured/involved worker; a local job expert; operations officers; manager/supervisor (also consider a staff member from a different area to promote impartiality); local WHS committee member/representative. Depending on the nature of the incident, additional members may be required including subject matter experts; OEH WHS Section staff or external specialists. 42. The leader of the Level 2 investigation should be trained in safety incident investigation. 43. For major safety incidents a higher level investigation may be undertaken by an independent investigation team at the direction of the senior management team and LHIB Manager Administration. Page 47 of 76 WHS Risk Management System 44. 45. 46. Safety Incident Management, Reporting & Investigation The root cause and recommendation outcomes of the Level 2 Safety Incident Investigation shall be entered into the Accident, Incident and Near Miss Investigation Report for that incident and the completed Level 2 Investigation document attached. Corrective Actions The corrective actions identified in the above investigations shall be referred to the appropriate managers and supervisors for implementation. Where causes apply or are relevant to areas other than the immediate work group, the outcomes shall be escalated to ensure effective communication. The outcomes shall be made available to workers involved in the incident, relevant workplace WHS committees and representatives with due consideration of the Privacy Act. 47. Aircraft Related Incidents Where an incident involves aircraft operations the matter shall be referred to the Aerodrome Operations Manager and investigated as per the LHIB Aviation Safety Management System. 48. Fire Management Related Incidents Safety incidents that occur during fire management activities shall be managed in accordance with this procedure. 49. During inter-agency activities, safety incidents shall be reported to the incident controller and the worker’s workplace of origin. 50. Copies of fire management related safety incident reports shall be provided to PWG Fire and Incident Management Section. Reporting Occurrences to WorkCover 51. Where required the LHIB Manager Administration shall report the incident to WorkCover by telephone (13 10 50). Additional information will be provided as requested by WorkCover. Reference should be made to the WorkCover Fact Sheet – Incident Notification. Training 52. Appropriate training will be provided to all staff required to conduct incident investigation as part of their duties. 53. Supervisors will be provided with basic safety incident investigation training as part of the WHS for Supervisors and Line Managers course. 54. Staff required to lead Level 2 Safety Incident Investigations will have completed the OEH 1 day Safety Incident Investigation course or equivalent. Additional Information OEH Injury Management and Workers’ Compensation Policy & Procedures WorkCover Fact Sheet on reporting incidents OEH Manager WHS Section Taking Safety Seriously, A systematic approach to managing workplace risks in the NSW public sector – Policy and guidelines 2nd Edition (available online at www.dpc.nsw.gov.au). Page 48 of 76 WHS Risk Management System Safety Incident Management, Reporting & Investigation CHECKLIST 1 Level 1 Safety Incident Investigation Checklist Supervisors may find the following a useful incident investigation checklist. It is by no means exhaustive but gives some indication of subject headings that may be of use when compiling a report. Whether the incident is an accident or a near miss, investigations must be thorough. General details Date of accident/near miss Location of accident/near miss Who was involved Witness names What happened (sequence of events) Agency of injury (object that caused the damage) Mechanism of injury (action that caused the damage) Method of work What was the state of: Lighting Temperature Noise Dust and Fumes Flooring Housekeeping Training and Supervision How long had worker been doing the job? Had they had any safety training? Who gave the instructions and directions? Was there adequate supervision? Had the supervisor any training in safety? Method of work. Was it adhered to? Why not? Protective Clothing and Equipment What Protective Clothing and/or equipment was made available? Was it used? What condition was it in? Did it hamper communication (e.g. warning shout not heard)? Was it used correctly? Page 49 of 76 WHS Risk Management System Safety Incident Management, Reporting & Investigation Other incidents Have similar incidents been discussed by local safety committee? Records of similar incidents Common factors Conclusion and Recommendations What factors from above should be addressed to minimise recurrence. Page 50 of 76 WHS Risk Management System Safety Incident Management, Reporting & Investigation CHECKLIST 2 Questions To Ask During a Safety Incident Investigation This questionnaire is intended to help investigators think of the less obvious ways of preventing an accident recurring. It is not to be used to apportion blame for an accident. The questions will be more effective if they are answered by a team of people rather than one person working alone. The investigator should be reluctant to accept comments such as "Nothing" or "We can't" as answers and might respond with: "If you had to, how would you?" What equipment failed? How can we prevent failure or make it less likely? How can we detect failure or approaching failure? How we control failure (i.e. minimise consequences)? What does this equipment do? What other equipment could we use instead? What could we do instead? What material leaked (exploded, decomposed etc.)? How can we prevent a leak (explosion, decomposition etc.)? How can we detect a leak or approaching leak (etc.)? What does this material do? Do we need so much of it? What material could we use instead? What could we do instead? Which people could have performed better? (Consider those who might supervise, train, inspect, check, or design better, as well as people who might construct, operate and maintain better.) What could they have done better? How can we help them to perform better? (Consider training, instructions, inspections, audits etc. as well as changes to design.) What is the purpose of the operation involved in the accident? Why do we do this? What could we do instead? How else could we do it? Who else could do it? When else could we do it? Page 51 of 76 WHS Risk Management System Safety Incident Management, Reporting & Investigation Page 52 of 76 WHS Risk Management System Consultation on Work Health & Safety Issues Consultation on Work Health and Safety Issues Document 6 Consultation on Work Health & Safety Issues Date: February 2013 Page 53 of 76 WHS Risk Management System Consultation on Work Health & Safety Issues 6. Consultation on Work Health & Safety Issues Introduction 1. The LHIB Senior Management Team is committed to the health, safety and welfare of all LHIB employees, contractors, volunteers and others who may be affected by LHIB’s activities. 2. The Senior Management Team is also committed to implementing a systematic risk management approach to health and safety to provide and further develop a safe work environment. 3. Employee input and participation into the development, monitoring and review of health and safety management systems has been recognised to improve organisational decision making about health and safety matters. 4. Through consultation, LHIB can become more aware of hazards and health and safety issues experienced by workers. Workers can provide suggestions about how to solve health and safety problems. 5. The primary objective of consultation is to improve the way health and safety is being managed, and to achieve safer, healthier workplaces. Meaningful and effective consultation involves drawing on the knowledge, experience and ideas of workers, and encouraging their participation to improve the systems and processes LHIB has in place for managing health and safety. 6. The process of consultation on WHS in LHIB prescribed in this document is endorsed by the LHIB Senior Management Team. Legislation 1. The WHS Act 2011 requires that an employer must consult with workers (including employees, volunteers and contractors) to enable the workers to contribute to the making of decisions affecting their health, safety and welfare at work. 2. The WHS Act and Regulation 2011 further outline specific actions required to meet the obligations outlined in the Act. 3. The Safe Work Australia National Code of Practice for Work Health and Safety Consultation, Cooperation and Coordination is the practical reference document for establishing health and safety consultative arrangements under the WHS Act 2011. Methods of Consultation in LHIB 1. Induction Process The induction of workers, including employees, volunteers and contractors shall be used as an opportunity to consult on WHS matters. This includes site and job specific elements of the work such as emergency procedures, site and job specific hazards and their controls. The outcomes of the consultation should be taken into account and action taken where considered appropriate. 2. Project Planning Processes During the planning phase of a project, relevant parties, including contractors, volunteers and other third parties involved in the project, shall be consulted on matters that will affect the health and safety of their workers. 3. Risk Assessment Processes Consultation will be undertaken on an ongoing basis through LHIB’s policy and procedures for WHS Hazard Identification, Risk Assessment and Control, including the development of Job Safety Analysis and Safe Work Method Statements. This process allows for location and job specific consultation in the planning stage. Additional opportunities for consultation are provided in the Job Safety Briefings and Take 5 pre start risk assessments. Page 54 of 76 WHS Risk Management System Consultation on Work Health & Safety Issues 4. Work Health and Safety Agenda Item at Meetings Work health and safety shall be a regular agenda item on all Senior Management Team, Manager, and Section staff meetings to allow discussion of WHS issues. 5. Work Health and Safety Committees Work Health and Safety Committees may be established to provide a joint forum for workers and management to monitor the effectiveness of WHS management systems and processes, and to assist in the development of effective workplace solutions. The following should be considered when establishing the representation on a committee: o the number of workers, o the views of workers in relation to the determination and variation of work groups, o the nature of each type of work carried out by the workers, o the number and grouping of workers who carry out the same or similar types of work, o the areas or places where each type of work is carried out, o the extent to which any worker must move from place to place while at work, o the diversity of workers and their work, o the nature of any hazards at the workplace or workplaces, o the nature of any risks to health and safety at the workplace or workplaces, o the nature of the engagement of each worker, for example as an employee or as a contractor, o the pattern of work carried out by workers, for example whether the work is full-time, part-time, casual or short-term, o the times at which work is carried out, o any arrangements at the workplace or workplaces relating to overtime or shift work. 6. Work Health and Safety Committees The selection of Work Health and Safety Committee members must ensure all work units are covered by a committee member. Generally, workgroups will be represented by the nearest Metropolitan based committee. The establishment and maintenance of the committee will be the responsibility of the Manager, Business and Corporate Services.\ 7. Health and Safety Representatives (HSRs) In addition to workplace health and safety committees, the WHS Act 2011 contains provisions for the appointment of Health and Safety Representatives (HSRs) which have specific responsibilities and powers. It is encouraged that the committee has an appointed HSR. It is not a requirement of the Act to appointment a HSR, however health and safety committees, should consider if a HSR would enhance the consultative arrangements. All HSRs must be appointed via a democratic process and be a member of the relevant workplace health and safety committee. The term of a HSR is 3 years after which time a call for nominations will be undertaken. A HSR is eligible for re-election. HSRs receive training as a member of their health and safety committee. Additional five day training as outlined in 6 below. Role of Workplace WHS Committee 1. The role of a workplace Health and Safety Committee is to consult with staff and management to ensure the WHS risk management processes are appropriate to the workplace and assist in developing solutions. Additionally, the Health and Safety Committee monitors the workplace to ensure the WHS risk management process is being implemented effectively. Requirements of workplace Health and Safety Committees 1. Committees formed under the WHS Act 2011 and WHS Regulation 2011 are required to be formed as per the Code of Practice: Work Health and Safety Consultation, Co-operation and Co-ordination including the following key criteria: Employee representatives are to be elected by the employees of the relevant workgroup that the committee represents LHIB management representatives are to be appointed to the committee and the number must not exceed the number of elected employee representatives Page 55 of 76 WHS Risk Management System Consultation on Work Health & Safety Issues Each employee who is a member of an WHS Committee must undertake WHS Consultation training A constitution shall be developed by each WHS Committee. Terms for non-management representatives will be for a period of 3 years after which time a call for nominations will be undertaken. A workplace health and safety committee member is eligible for re-election. The term for management representatives will be at the discretion of the relevant senior manager. Training 1. 2. 3. WHS committee members including management representatives should complete the OEH WHS consultation training program. This training consists of an online prerequisite module followed by a one day face to face training course. Additional five day HSR training is available upon request to any appointed HSR. Whilst the training is not compulsory, it is required before the additional powers of a HSR can be exercised, such as issuing an improvement notice. The above training can be arranged by contacting OEH Learning and Organisational Development Section through LHIB Manager Administration. Communication 1. All WHS Committees shall provide access to meeting minutes to the unit they represent and the LHIB Manager Administration and LHIB Senior Management. Meeting minutes will be saved on the WHS share drive P:\Corp Governance & Support\WH&S. 2. The responsibility for taking appropriate action on items will remain with the unit manager via the management representative on the committee. 3. The LHIB Manager Administration will provide access to relevant statistical information available on centralised data-bases (Worksafe Online) as requested by the WHS Committee chair or their nominee. 4. A contact list of WHS Committees and members shall be maintained. 5. Information, including guidelines, to support the establishment of WHS consultation arrangements shall be provided to management and staff by LHIB Manager Administration. WHS Issue Resolution Procedure 1. If, after following the WHS risk management processes and procedures, employee/s and the unit supervisor are not able resolve a WHS issue to the satisfaction of both parties, the WHS representative for that unit should be consulted on the matter. Reference to job specific codes of practice, legal requirements and LHIB policy should assist in the resolution of WHS issues. 2. Work shall not proceed on a job if a dispute exists regarding the safety controls to be implemented. 3. If the issue cannot be resolved at this stage, then it should be referred to the Section Manager of the work area. At this stage it may be necessary to consult the LHIB Manager Administration for advice about the issue in dispute. 4. If the issue is not resolved at this stage then it should be referred to the LHIB CEO. The LHIB Manager Administration and Chairman of the WHS Committee for that work group should also be advised of the dispute at this stage. Union representative involvement may also be required. Expert external advice may be sought to assist in resolution of the issue in consultation with the LHIB Manager Administration. 5. If the issue is not resolved at this stage then the LHIB Manager Administration shall contact WorkCover NSW for further advice and final recommendations on the issue. . Page 56 of 76 WHS Risk Management System Consultation on Work Health & Safety Issues Additional Information WHS Act 2011 and WHS Regulation 2011 Safe Work Australia Code of Practice - WHS Consultation, Co-operation and Co-ordination LHIB Manager Administration OEH EHub Health & Safety Consultation and Committees page. Page 57 of 76 WHS Risk Management System Consultation on Work Health & Safety Issues Page 58 of 76 WHS Risk Management System WHS Training WHS Training Document 7 WHS Training Date: February 2013 Page 59 of 76 WHS Risk Management System WHS Training 7. WHS Training Purpose 1. The purpose of this policy and procedures is to outline LHIB’s commitment and associated processes for ensuring adequate training is provided to establish and maintain a safe and healthy work environment. Scope 2. This policy applies to all LHIB workers including employees and volunteers. Legislation 3. The Work Health and Safety Act 2011 require that the employer provides such information, instruction, training and supervision as may be necessary to ensure the worker’s health and safety at work. 4. Additionally, the Work Health and Safety Regulation 2011 identifies instruction and training as a method of risk control required under the Regulation. It also identifies specific training and certification requirements for particular types of work activities. Definitions Nil relevant. Policy 5. LHIB shall identify the training and instruction requirements of the work undertaken by workers and ensure that the training and instruction is provided. Responsibilities 6. Senior Management Team Senior Managers shall be responsible for ensuring that a system is in place that allows for the identification and delivery of WHS training needs with LHIB. 7. Senior Managers are required to ensure that LHIB’s system for identifying and delivering WHS training needs are implemented effectively in areas under their control. 8. 9. 10. 11. 12. 13. Section/Unit Managers Section/Unit Managers are required to ensure that workers under their control have access to, and undertake, appropriate WHS training as identified by LHIB’s policies commensurate with the work that they perform. Supervisors Supervisors are required to ensure that workers, including employees and volunteers, under their supervision only undertake tasks for which they have received adequate training and instruction as per LHIB policy. Additionally, supervisors will provide information on the training needs of workers under their control to Section/Area/Unit Managers. Workers (including Employees and Volunteers) Workers are required to undertake training for specific work activities as required by their supervisor. Workers must not undertake work that has specific training requirements unless that training has been successfully undertaken. Volunteers Volunteers are required to undertake training instruction as required by their supervisor. Page 60 of 76 WHS Risk Management System WHS Training Procedures 14. 15. 16. WHS Risk Management Training for Section/Senior Managers All Senior Managers are required to attend a one day training session that will familiarise participants with current WHS Legislation, WHS Risk Management principles, responsibilities, due diligence and the LHIB WHS Risk Management System. This training should be undertaken within the first 6 months of appointment to a Senior Management position. WHS Risk Management Training for Unit Managers and Supervisors All Section/Area/Unit Managers and Supervisors will be required to undertake a training course that outlines the current WHS Legislation, WHS Risk Management principles, responsibilities and the LHIB WHS Risk Management System. The course will also cover the practical implementation of the LHIB WHS Risk Management System including Job Safety Analysis. 17. This training should be undertaken within the first 6 months of appointment to the position. 18. Legislated WHS Training and Certification Requirements All workers that are required to undertake work that requires training or certification shall undertake such training or certification. 19. The following work currently undertaken by LHIB is regulated by legislation and requires training or certification: Forklift operation Scaffolding Rigging Bridge and gantry cranes Vehicle loading cranes (greater than 10 tonnes) Boom type elevating work platforms/cherry picker (boom length 11 metres or more) Heavy vehicle Explosives Firearms Identified pesticides WHS Committee member or Health and Safety Representative (if requested by employee) First aid Construction work Boat operation Coxswain Diving 20. This training will generally be provided by external training providers, depending upon which course is required. . 21. Training required by Internal Policy Statements A number of activities that are regularly performed by LHIB and carry a health and safety risk are covered by internal policy requirements. A number of these activities have training and/or certification requirements. Examples of activities that require training according to internal policy include: Induction Chainsaw Front end loader operation Front end loader/Backhoe operation Skid steer front end loader operation Excavator Pesticide use Confined space entry Firearms (additional to legislative requirements) Traffic control Page 61 of 76 WHS Risk Management System WHS Training 22. The supervisor must check the work activity against the relevant LHIB hazard specific policies to establish if an activity carries WHS training requirements. 23. This training is provided by a combination of corporate and local training resources, depending upon which course is required. 24. Training and Instruction Identified by Risk Assessment or Job Safety Analysis The process of risk assessment or Job Safety Analysis may identify training needs as part of the risk control process. This training may be required in addition to the requirements of paragraphs 20-23. 25. Adequate instruction can often be provided by the supervisor by referring to the manufacturers’ handbooks/guidelines, codes of practice, standards and WorkCover Guides. 26. If the training is associated with the use of plant or equipment, the manufacturer or supplier may provide suitable training or instruction. 27. Alternatively, the advice of the OEH WHS Section, OEH Learning and Development Section or WorkCover may be sought to identify appropriate training for the activity. Planning WHS Training WHS Training needs should be identified as part of the annual budget planning process and reflected in the budget and individuals Work & Development Plans. 28. Additional Information LHIB Manager Administration OEH Learning and Development Section WHS Regulation 2011 OEH Intranet OEH Learning and Development Calendar OEH WHS Section tel. 9585 6521 WorkCover NSW tel. 131 050, or www.workcover.nsw.gov.au Page 62 of 76 WHS Risk Management System Managing WHS of Contractors Managing WHS of Contractors Document 8 Managing WHS of Contractors Date: February 2013 Page 63 of 76 WHS Risk Management System Managing WHS of Contractors 8. Managing WHS of Contractors Purpose 1. These policy and procedures define the process for the management of WHS issues associated with the use of contractors. Scope 2. This procedure applies to all work undertaken by contractors in LHIB workplaces. Legislation 3. The Work Health and Safety Act 2011 requires that the controller of the workplace must ensure the health, safety and welfare of visitors to the workplace, including contractors. 4. The Work Health and Safety Act 2011 also requires that self-employed persons, such as contractors, do not expose others in the workplace to risks to their health or safety arising from their activities. 5. Additionally, the WHS Regulation 2011 requires that a principal contractor must be appointed to: 1) all construction projects that exceed $250,000 in value, 2) all high risk construction work, and 3) all demolition work and asbestos removal if a licence is required to undertake that work. Definitions Construction work, as defined by the WHS Regulation 2011, means any of the following: Excavation, including the excavation or filling of trenches, ditches, shafts, wells, tunnels and pier holes, and the use of caissons and cofferdams, Building, including the construction (including the manufacture of prefabricated elements of a building at the place of work concerned), alteration, renovation, repair maintenance and demolition of all types of buildings Civil engineering, including the construction, structural alteration, repair, maintenance and demolition of, for example, airports, docks, harbours, inland waterways, dams, river and avalanche and sea defence works, roads and highways, railways, bridges and tunnels, viaducts and works related to the provision of services such as communications, drainage, sewerage, water and energy supplies. High risk construction work, as defined by the WHS Regulation 2011, means any of the following: Construction work involving structural alterations that require temporary support Construction work at height above 3 metres Construction work involving excavation to a depth greater than 1.5 metres Demolition work for which a licence is not required Construction work involving the use of explosives Construction work near traffic or mobile plant Construction work in or around gas or electrical installations Construction work over or adjacent to water where there is a risk of drowning Policy 6. LHIB will implement strategies to ensure: LHIB activities will not jeopardise the health, safety or welfare of visitors to the workplace, including contractors contractors do not perform work in a manner that will jeopardise the health, safety or welfare of LHIB employees and other workplace visitors contractors perform work in a manner that does not jeopardise the health, safety or welfare of the contractors’ employees or sub contractors. Page 64 of 76 WHS Risk Management System Managing WHS of Contractors Responsibilities - General 7. 8. 9. Senior Management Team The Senior Management Team must ensure an effective system is in place to meet the provisions provided in the policy statement. The Senior Management Team must monitor and review the implementation and effectiveness of the system for managing contractors. All Managers All managers must ensure contracts under their area of control are managed according to the policy. Contractor’s Responsibilities 10. Compliance with Legislation All work undertaken by the contractor is to comply with the requirements of the Work Health and Safety Act 2011 and the Work Health and Safety Regulation 2011. 11. Principal Contractor The Principal Contractor appointed to a construction project by LHIB is required to undertake the responsibilities of Principal Contractor as per Chapter 8 of the WHS Regulation 2011. 12. 13. Corporate WHS&R Management System The principal contractor of all construction projects having an estimated value exceeding $3 million must have an accredited Corporate WHS&R Management System and apply the WHS&R Systems Guidelines as per the NSW Government Construction Agency Coordination Committee. Job Safety Analysis (JSA) Contractors of all projects are to provide a JSA (or equivalent e.g. safe work method statement) for the components of the project where the contractor or the LHIB have identified a hazard associated with that component. The JSA will provide for a description of how the work is carried out, identify the work activities assessed as having safety risks, identify and assess the risks and identify effective control measures to be implemented. The provision of established safe work procedures that meet the above requirements and effectively control the hazardous component will meet this requirement. 14. Additional information which shall be provided with the JSA will include: A description of the type of plant and equipment to be used The certification, qualifications and training requirements of personnel undertaking the work The standards or codes to be complied with Emergency procedures including first aid arrangements Communications 15. This information is to be provided at the tendering process or prior to commencement of work if tenders are not required. 16. Job Safety Briefing/Induction All personnel undertaking the work are to be briefed on the requirements of the above JSA and other requirements identified in section 16, prior to the commencement of work. 17. Workers’ Compensation Insurance All contractors are to have current worker’s compensation insurance coverage for all employees undertaking work on the project. 18. Public Liability Insurance All contractors are required to have public liability insurance coverage commensurate with the undertakings of the project (usually $10 million). 19. Contractor’s WHS Management Checklist The contractor is required to complete the Contractor’s WHS Management Checklist (figure 1) and meet all the obligations outlined prior to the commencement of work. Page 65 of 76 WHS Risk Management System Managing WHS of Contractors Non-conformance to Contract It is a requirement of LHIB that contractors undertaking work for LHIB adhere to the items outlined above. Failure to conform to those requirements will be viewed seriously by LHIB and may lead to penalties including suspension or termination of contract. 20. Procedures Procuring Contractor Services The LHIB officer procuring services of a contractor must ensure that the contractor meets the provisions of Contractor Responsibilities outlined above. These requirements should be provided in the request for tender document or at time of obtaining quote. 21. Appointment of Principle Contractor As per WHS Regulation 2011, a principle contractor is required to be appointed for: All construction projects with high risk work Demolition work and asbestos removal if a licence is required to undertake that work; and Other construction projects with an estimated value exceeding $250,000. 22. 23. If a principal contractor is not appointed, then the owner, i.e. LHIB, is considered the principal contractor under the Regulation and must meet those requirements. Supervision of Contract The LHIB officer supervising the contract must ensure that the provisions of the contract, specifically that the contractor adheres to the safe work procedures that were established prior to the commencement of work. This can be achieved by periodically monitoring the performance of the contractor in line with other requirements of the contract. 24. Completion of Contractor’s WHS Management Checklist (contracts not exceeding $250,000) The LHIB officer supervising the contract is to ensure that the contractor satisfactorily completes the Contractor’s WHS Management Checklist (figure 1) and that all obligations are met prior to the commencement of work. 25. LHIB Site Safety Induction The LHIB officer supervising the contract is required to ensure that all contractors are inducted to the LHIB workplace and given information including: Communications Emergency procedures including first aid arrangements Site specific hazards and the controls in place Exclusion areas if appropriate Site rules Accident and near miss reporting Hazard reporting Workplace consultation 26. Non-conformance The LHIB officer supervising the contract must notify the contractor immediately if work is being performed outside the established safe work methods and take appropriate action to ensure work is conducted as per contract. In extreme cases this may require suspension or termination of the contract. 27. Additional Information WHS Regulation 2011 How to Prepare Site Specific Safety Management Plans & Safe Work Method Statements; NSW Department of Commerce Work Health, Safety Management Systems – NSW Procurement website) NSW Government Procurement Guidelines Page 66 of 76 WHS Risk Management System Managing WHS of Contractors Contractor WHS Management Checklist (for contracts not exceeding $250,000 in value) Contract Details Contractor Company Name: ………………………………. ACN: ……………………… Principal Contractor’s Name: ……………………………………….. Contractor’s Representative on site: …………………………………… LHIB Contract Supervisor: …………………………………………… Description of Contract work: …………………………………………………………………. Location of Contract work: ……………………………………………………………………. Duration of work: ……………………………………………… WHS Requirements JSA Required? JSA or equivalent completed and attached: Yes No Yes No N/A Other supporting documents attached e.g. Procedures, codes of practice, standards, guides and legislation? Yes No Communications plan developed: Yes No N/A First Aid/medical arrangements established: Yes No N/A Evacuation procedures established: Yes No N/A Yes No List of attached documents All contractor personnel inducted to the site and provided with a job safety briefing on the above: Insurance W/ Comp Policy No:…………………..…… Insurer:……………………. Expiry date:…….……... Public Liability Policy No.:…………..…….. Insurer:……………………. Expiry date:……….…... Compliance Agreement by Contractor I have read and understood the requirements of the above and attached instructions and I, and/or my representatives, agree to abide by these instructions. Contractor Representative: …………………..……… Signature:……..…………... Date:…………. LHIB Representative: ……………………………… Signature:……..…………... Date:…………. Contract Completed: Satisfactory Name:…………………………………………….. Unsatisfactory Date: ………………. Signed:……………………………….. Page 67 of 76 WHS Risk Management System Managing WHS of Contractors Page 68 of 76 WHS Risk Management System WHS Information WHS Information Document 9 WHS Information Date: February 2013 Page 69 of 76 WHS Risk Management System WHS Information 9. WHS Information Purpose 1. This policy and procedures defines the process for staff and management to aquire WHS related information. Scope 2. This procedure applies to all LHIB workplaces. Legislation 3. The Work Health and Safety Act 2011 and Work Health and Safety Regulation 2011 requires that relevant WHS information is available to staff to enable then to work in a healthy and safe manner. Policy 4. LHIB will ensure that all relevant WHS information is available to employees and others undertaking work in LHIB workplaces. Procedures 5. 6. General The following information is to be provided to, or made available to employees and others undertaking work in LHIB workplaces: LHIB-wide and local safety policy and procedures WHS Legislation relevant to the work being undertaken by the employee Job Safety Analyses and risk assessments completed for the job/s being undertaken Current Life Saving Rules relevant to the work area Field Notebook containing pertinent WHS information including Take 5 pre start checklist Emergency procedures including first aid and evacuation procedures Manufacturer’s instructions for all plant and equipment to be used in the workplace by the employee Material safety data sheets for all hazardous substances used in the workplace Standards and codes of practice relevant to the work being undertaken Safety incident statistics for the Branch/PWG Region in which they work Annual WHS Plan relevant to the workplace Contact details of the workplace WHS committee representative (if formed) Minutes of the WHS Committee meetings that cover their area of work Contact details of Employee Assistance Program counselling service Examples of how this information is provided or made available includes: Induction training Evacuation Plan First aid procedures Provision of Job Safety Briefings Availability of local WHS policies and procedures Availability of completed Job Safety Analyses and risk assessments Display of Life Saving Rules poster in the workplace Display in the workplace the safety incident reporting and workplace injury management procedures (poster format) Access to a computer to enable reporting of hazards and incidents via online system (Worksafe Online) Display in the workplace the hazard reporting procedures (poster format) Availability of a Hazardous Substances Register in the workplace, including material safety data sheets for substances in use Display in the workplace the name and contact details of the workplace WHS representatives (WHS Committee and HSR if applicable) Circulation of OEH WHS circulars, memos, alerts and newsletter in the workplace Page 70 of 76 WHS Risk Management System WHS Information Access to information stored electronically e.g. WHS information on OEH intranet, local LHIB share Drives, internet and CDs Display of Employee Assistance Program posters in the workplace WHS news publications as identified eg WorkCover News Responsibilities 7. The Senior Management Team must ensure a system is in place to provide the above information to the workplace 8. Senior Managers shall ensure that the system is effectively implemented within areas under their control. 9. The Section /Unit managers must ensure that the above information is provided in the workplaces under their control. 10. Staff purchasing plant, equipment and materials must ensure that adequate instructions, including material safety data sheets, are provided at the time of purchase and made available to the workplace. 11. Workplace supervisors must ensure the information provided in paragraph 6.4 is made available to staff. 12. The LHIB Manager Administration will provide: a) Up-to-date LHIB-wide WHS policy and procedures b) Regular injury statistics to the workplace via the Section/Senior Manager c) LHIB wide WHS communications where required 13. The relevant WHS Committee shall ensure minutes are available to all workplaces represented by the committee. Additional Information LHIB Manager Administration Manufacturer of the plant, equipment or substance OEH Intranet WorkCover NSW tel. 131 050 or www.workcover.nsw.gov.au Safe Work Australia tel. 02 6121 5317 or www.safeworkaustralia.gov.au Standards Australia via LHIB Library: Australian standards online (SAI Global) Employee Assistance program for management and staff advice, information and counselling on psychological stress issues: DTC Counselling Service Tel 1300 360 364 Page 71 of 76 WHS Risk Management System WHS Information Page 72 of 76 WHS Risk Management System Monitoring & Review of WHS Monitoring and Review of WHS Document 10 Monitoring and Review of WHS Date: February 2013 Page 73 of 76 WHS Risk Management System Monitoring & Review of WHS 10. Monitoring and Review of WHS Introduction 1. The LHIB’s Work Health & Safety Program consists of various risk management strategies including systematic risk management, consultation, the development and implementation of policies & procedures, provision of information, training and equipment, monitoring of the workplace and the research of workplace hazards. These combined elements constitute the WHS Risk Management System. 2. Periodic review of WHS Risk Management System implementation levels is required to ensure that the above strategies are both implemented and effective throughout the whole of the organisation. 3. A comprehensive audit/assessment tool is a useful reference point for managers and staff in establishing performance requirements and identifying improvement actions to be incorporated into the relevant WHS Plans and performance agreements. 4. Workplace auditing facilitates the establishment of an internal WHS benchmark for the purpose of continuous improvement. Comparison can also be made between other public and private sector organisations 5. In addition to assessing system implementation, safety incident statistics are also a useful tool for identifying weaknesses or risk exposures requiring action. Purpose 6. This policy and procedure defines the monitoring and reviewing process for the Work Health and Safety performance of LHIB. Legislation 7. The Work Health & Safety Act 2000 states an absolute duty that an employer shall ensure the health safety and welfare of all his employees as far as reasonably practical. The implementation of an WHS Risk Management System allows processes to be put in place to meet this requirement. Auditing assists in demonstrating that the WHS Risk Management System is implemented and effective. Policy 8. LHIB will conduct regular WHS audits at all levels of the organisation to ensure the WHS program is effectively implemented universally throughout the organisation. 9. An annual audit program will be developed by the Senior Management TeamSenior Management Team. 10. The audit program will consist of a combination of self-assessment, internal auditing and external (third party) auditing. A standard audit criterion will be identified as part of the planning process and adopted as the standard measure for WHS performance. 11. 12. LHIB shall establish a standard of compliance to be achieved with consideration given to current standards, experience, best practice and corporate objectives. 13. LHIB shall monitor and report on accident statistics in combination with auditing as part of the overall monitoring process. 14. LHIB will consider the outcomes of the monitoring and review process when developing WHS Plans. Procedures 15. Frequency and distribution of audits Self Assessments shall be conducted annually Page 74 of 76 WHS Risk Management System 16. Monitoring & Review of WHS Internal and third party audits will be conducted at a frequency and distribution to be determined by the Senior Management Team, with consideration given to factors such as accident rates, level of exposure to risk, and audit history if applicable. 17. Implementation of audit program The corporate audit program will be implemented and managed by the LHIB Manager Administration via the utilisation of internal and external resources and service providers. 18. Notification of areas being audited (excluding self assessments) The LHIB Manager Administration will notify the Senior Manager of the area to be audited of the date, nature and scope of the audit no less than 14 days prior to the planned date of the audit. 19. Reporting of audit findings Audit reports will be provided to the Senior Manager responsible for the area audited in addition to the Senior Management Team. 20. 21. Action on audit findings If an area achieves a level that is below the objective standard (i.e. a score of less than 3 on the self assessment), the responsible senior manager shall develop and implement a remedial plan within a time frame commensurate with the level of risk exposure. The program will be monitored by the WHS Committee and the Senior Management Team. Monitoring and overall reporting The overall WHS program including audit results and safety incident statistics will be monitored by the LHIB Manager Administration and reported to the LHI Boardon a quarterly basis. A supplementary report will be provided to the Senior Management Team on a monthly basis. Personnel conducting audits 22. Self Assessment Self-assessments can be undertaken by aUnit Manager delegation or higher. The current self assessment tool (SAT) must be used and can be found on the LHIB Share drive. 23. Internal Audit Audits conducted internally, excluding self assessments, above shall be conducted by staff trained in WHS auditing. 24. External Audit External (third party) audits are to be conducted by a person holding QSA certification as an External WHS Auditor or equivalent 25. 26. External audits will be undetaken using WHS and Injury Management Standards for the NSW Public Sector (developed by Premier and Cabinet and WorkCover). Review of Systems and Program LHIB’s WHS system and program performance will be reviewed on an annual basis.. The review will include an evaluation of : Accident/injury statistics Audit findings Risk register items Consultation with stakeholders Organistational changes (structure, culture etc) Changes including legislation, advancement in technology, government policy 27. Improvement actions arising out of the review shall be incorpoated into the appropriate WHS Improvement Plan/s. 28. The LHIB Manager Business and Corporate Governance will facilitate the reviews at a Corporate Level. Page 75 of 76 WHS Risk Management System Monitoring & Review of WHS Additional Information LHIB Manager Administration Australian Standard 4801 Occupational Health, Safety and Rehabilitation Improvement Standard, Premier’s Department New South Wales, 2001 (available online at www.premiers.nsw.gov.au). Taking Safety Seriously, A systematic approach to managing workplace risks in the NSW public sector – Policy and guidelines 2nd Edition (available online at www.premiers.nsw.gov.au). Page 76 of 76