Dedrick A. Smith, PhD, PMP, MCP
Post office Box 33005
Thornton, CO 80233
dsmith@clikwise.com
PROFESSIONAL SUMMARY
Progressive and dynamic leader in Project Management, Knowledge Management, Business Process Reengineering,
Virtual Teaming including:
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Strategic Thinker: Visionary as strategic planning who identifies opportunities for the development of enterprise solutions
that integrate business and technology into a comprehensive and innovative approaches to management solutions
Big Picture Thinking: Able to understand the “big picture,” with the ability to break it down into discrete entities both in
business process and technology solutions.
Project Management: Successful planning and directing of activities that provide innovative information technology
solutions in communications, enterprise project management (EPM), customer relation’s management (CRM) solutions,
value/supply-chain and knowledge management (KM), Enterprise Resource Planning (ERP), Enterprise Data Interchange
(EDI), and Web Portals.
Process Oriented: Proficient win the PMI project management methodologies and models including OPM3©, Software
Development Life Cycles (SDLC) including, Agile, Waterfall, JAD, RUP, and many others, as well as a Lean Six Sigma.
Communications: Demonstrated ability to communicate within teams and to clients in promoting products and services.
Ability to negotiate with difficult stakeholders, including project team members, executives, and others to bring about a
positive result.
PROFESSIONAL EXPERIENCE
The Clikwise Organization, LLC, Denver, CO
2004 to Present
PRIMARY CONSULTANT
Managed the overall day-to-day aspects of the organization's information systems and project management, and all aspects of
customer interfacing including sales, support, and training.
 Managed the Day to Day Operations
 Make presentations on topics of Project Management Knowledge Management Systems (PMKMS) Project Management
(PM), Knowledge Management (KM), Virtual Project Teams (VPT), Collaboration and Customer Relations Management
Systems (CRM)
 Consult on Project Management Knowledge Management Systems (PMKMS) Project Management (PM), Knowledge
Management (KM), Virtual Project Teams (VPT), Collaboration and Customer Relations Management Systems (CRM)
 Constant on Enterprise Web Application
 Completed projects in IT (Networking and E-Commerce applications), working with IT staff and business personnel to map
business processes to IT design and creating project plans
 Consulted with other project managers on problem projects and identify opportunities for rescuing projects
 Managed full cycle project management and project rollout (including all aspects of PMBOK Methodologies) including
Scope Management, Change Control, Requirements Gathering and Management, Risk management, and Reporting to
upper management
 Completed Data Modeling, Process Flow Management, Electronic Business Systems Development and resign
 Mentored, provided instruction and training to staff, concept origination and evolution
 Managed service level agreements from VARs and other vendors through contract management
 IT and Project and Knowledge Management Training
 Organizational Project Management Modeling and Assessment
Denver Public Schools, Denver, CO
2009 to present
SENIOR PROJECT LEADER
Am responsible of all aspects of the IT PMO developing business processes including PMO and SDLC Implementations,
developing processes which include but not limited to:
 Developed full project management and software development life cycles, Including PMBOK©, Waterfall, Agile Lean Six
Sigma methodologies, including Scope Management, Change Control, Requirements Gathering and Management, Risk
management
 Collaborates with District departments including C-Level Executives
 Designed and manages IT portfolio management processes
 Collaborates with Lean Six Sigma Master Black Belt for the implementation of LSS projects across the District
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Am responsible for resource planning, or supported MS Project Server templates, and Master Planning
Implementation of Project Server 2007, Project Server 2010, and Team Foundation Server 2010
Lead Reporting mechanisms for project performance for all levels of the organization
Trained Staff including PMs in the use of Project Server 2007 and 2010
Apex Systems for First Data Corporation, Greenwood Village, CO
2008
PROJECT DIRECTOR (Contract)
 Managed full cycle project management using PMBOK methodologies
 Was responsible for resource planning, or supported MS Project Server templates, and Master Planning for $300M program
 Manage Data Center Consolidation Projects
 Managed Virtual Teams
ESI-ITT Tech, Thornton, CO
INSTRUCTOR, INFORMATION SYSTEMS
 Instruction in Database Administration, Networking, Information Security, and Project Management
2005 to 2008
State of Colorado, Denver, CO
2007
PROJECT DIRECTOR (Contract)
 Managed full cycle project management using PMBOK methodologies for VoIP Project, including Scope Management,
Change Control, Requirements Gathering and Management, Risk management, and reporting to upper management
through development of communication plans
FreeWave Technologies, Inc, Boulder, CO
2005 to 2007
MANAGER, INFORMATION SYSTEMS
 Managed the day-to-day management of all IT infrastructure, applications development including ERP/MRP, set IT
standards and develop IT governance, and strategic alignment and direction, Partnering with departments to complete
departmental goals
 Managed full cycle project management using PMBOK methodologies, including Scope Management, Change Control,
Requirements Gathering and Management, Risk management, and reporting to upper management through development of
communication plans
 Managed service level agreements from VARs and other vendors through contract management
 Designed, redesigned, and developed MS SQL Databases including stored procedures, triggers, and table relationships
 Developed application requirements specifications for .Net and Visual Studio 6.0 Architecture and JAVA
 Developed proper use policies for the organization
 Responsible for the strategic direction and long term planning for Information Systems
 Introduced Knowledge Management and organizational learning procedures
 Designed, reengineered, and deployed MS Servers including anti-spam/virus appliances, and PCB assembly systems
 Managed service level agreements for vendors including selection, purchasing, contact negotiation, and implementation
 Managed Nortel BCM Telecommunications systems including major upgrades and deployment
 Aided in the vendor selection and deployment of the new Internet and Intranet websites
 Mentor overall organizational staff in IS functions
 Supervised IS staff, including Mentoring and coaching
Absolute Solutions MIT Corporation, Long Beach, CA
2000 to 2004
DIRECTOR OF INFORMATION SYSTEMS AND PROJECT MANAGEMENT/ MANAGING CONSULTANT
Managed the overall day-to-day aspects of the organization's information systems and project management, and all aspects of
customer interfacing including, architecture of networks, web based systems (CRM/EPR/EDI), desktop management systems,
and relational database systems.
 Designed, developed, and maintained desktop, server, and web based applications in ASP, JavaScript, .Net, C/C++, and
other languages as needed.
 Completed load balancing on servers, clustering, fault tolerance and monitoring availability for performance and growth of
both client services and internal networks.
 Completed the setup and of all servers, in both production and test environments including all of the above. Completed
disaster recovery, standards, and compliance for corporate and client networks, including value add operations such as
VAR, ISP, and other Internet services.
 Used Microsoft Project and Primavera P3 to manage projects.
 Managed full cycle project management and project rollout (including all aspects of PMBOK Methodologies)
 Guided and managed software development teams including writing specifications to develop software for Windows
Applications, of which many were successfully implemented including Time Management, risk management, and testing
plans as well as training, coach, and mentoring of employees
 Completed Data Modeling, Process Flow Management, Electronic Business Systems DevelopmentManaged Call Center
for desktop 2000 desktops
 Supervised up to 51 employees, including performance evaluation, hiring and terminationMentored, provided instruction and
training to staff, concept origination and evolution
 Successful completed managerial accounting tasks
 Managed service level agreements from VARs and other vendors through contract management
 Network Architect and Project Manager for Windows 2000 Networks including AS/400, UNIX, and Linux, Exchange Server,
SQL Server 7/2000, IIS Web Services and other Microsoft Technologies including fault tolerance (RAID) and clustering
 Developed and designed applications in ASP, C/C++, Visual Basic using SQL, DCOM/COM, ActiveX and other languages
utilizing PMBOK and full SDLC life cycle procedures
 Expert level with MS Project, VISIO, Word, Excel, IIS Server,
 Network Attached Storage (NAS) to storage of historical information of project on client sites in a large network (Securities
Industry) for historical information of customer financial documents
 Utilized Citrix to interface with Client Network
Logicon, a Northrop Grumman Company, El Segundo, CA
1999 to 2000
PROJECT LEADER /CONSULTANT TO UNITED STATES AIR FORCE (Contract)
Successfully managed difficult teams situations in the implementation of Tivoli Systems Management, Inventory, and Remote
Control systems as well as aided in developing and maintaining an in-house Desktop Management Systems (SOA)
 Project Manager for implementation for Tivoli Desktop Management System including initiation, controlling, executing, and
planning processes for over 4500 desktops full PMBOK and SDLC life cycle including Time Management, risk management,
and testing plans as well as training, network fault tolerance (RAID), and disaster recovery
 Developed install scripts to be used with both the Tivoli Desktop Management Systems (including Software Management,
Remote Access, Inventory, and Identity Management) and the SOA (in-house desktop management system)
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EDUCATION
Capella University, Minneapolis
April 2010
Doctor of Philosophy (Ph.D.): Organization and Management
(Technology Management, Project Management, Knowledge Management, and Virtual Project Teams)
Dissertation Title: Knowledge Management in Project Management an Indicator of Organizational Maturity: As an
Enhancement to the OPM3© Model
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American Intercontinental University
Masters Business Administration (With Honors): Global Technology Management
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American Intercontinental University
Bachelors of Science: Information Technology
August 2003
June 2002
CERTIFICATIONS/ASSOCIATIONS
Microsoft Certified Professional, Certification No. 1235085
Project Management Institute, Certified #246712, Member 366507
March 1999
August 2005-Present, July 2003
PROFESSIONAL DEVELOPMENT
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Six Sigma, Yellow Belt
Project Management Institute Mile-Hi Chapter
Certified Project Associate Manager Preparatory Course
International Consortium of Technology Professionals
Windows 2000 Enterprise Networking Security
Tivoli Corporation
Certificate – Tivoli Framework 3.6
Software Distribution, Inventory, and Remote Control
University of California at Los Angeles
Object Oriented Programming using C/C++
March 2007
April 2004
August 2002
November 2000
November 1996
PROFESSIONAL PRESENTATIONS AND PUBLICATIONS
Session Chair, Reach and Development Management, Academy of Management
August 2007
Introduction to Microsoft Project 2010, Project Management Institute, Mile-Hi Chapter
February 2010
Microsoft Project 2010 Tips and Tricks, Project Management Institute, Mile-Hi Chapter
February 2010
Peer Reviewer, Management Decision on Enhancing Decisions special edition on Ethics
April 2010
Session Chair, Adoption of Innovations, Academy of Management
August 2007
Discussant, New Product Development and Adoption: Organization and Strategic Issues in the management of the New Product
Development Process, Academy of Management
August 2008
Session Chair, Adoption of Innovations, Academy of Management
August 2007
The Learning Organization in Project Management, Project Management Institute, Mile-Hi Chapter
September 2005
Knowledge Management in Project Management, Project Management Institute, Mile-Hi Chapter
July 2004
AWARDS AND RECOGNITION
Nominee United States of America—Presidential Management Award for the State of Colorado
INDUSTRIES
Aerospace, Defense, Education, Entertainment, Consulting, Government, Health and Medicine, Insurance, Law, Property
Management, Securities, Software Development/Manufacturing, Utilities, Food Service, and Manufacturing
1986