2000 AD: Recruiting and Job Searching in the New Era Indiana University Business Career Planning & Placement Tuesday, October 17, 2000 Brendan Connerty Director, College Development 1 New Era Technology Drivers • • • • • • • Record Low Unemployment Levels Chronic Shortages of Skilled Labor Declining Employee Tenure Burgeoning International Competition Static Labor Force Growth Vs. Demand Turnover and Retention Speed and Cost-efficiency 2 Ira Gordon: Chronic Shortages of Skilled Labor 1,200,000 1,000,000 800,000 600,000 400,000 200,000 0 1998 IT Vacancies 2003 Projected IT Vacancies Source: US Bureau of Labor Statistics 3 Chronic Shortages of Skilled Labor 10 Largest Growth Occupations, 1998-2008 • • • • Systems Analysts Retail Sales Cashiers Managers/ Executives • Truck Drivers +94% +14% +17% +16% +17% • Clerks • Registered Nurses • Computer Support Specialists • Home Health Aids • Teacher Assistants +15% +22% +102% +58% +51% Source: Bureau of Labor Statistics 4 Declining Employee Tenure Years Of Service Depression Survivors 25 20 15 10 5 0 50's 60's Pension Seekers 70's 1980’s Victims 80's “Free Agent Nation” 90's Source: U.S. Department of Labor (BLS) Employee Tenure Surveys, 1995 - 1998 5 Burgeoning International Competition In 1999, the annual cap of 115,000 H1B visas was reached in June. This year, the cap of 107,500 visas was reached in April. 200,000 150,000 100,000 0 1998 1999 Current Caps Proposed Caps 2000 2001 2002 Current Caps Proposed Caps 50,000 Source: Tech Law Journal, 8/4/99, USA Today, 5/12/00 6 Speed Internet recruiting compresses traditional hiring cycle time from 90 to 30 days Stage in Cycle Candidate ID Interview/Assess Closing # of Days 30 7 30 14 30 7 Source: Goldman Sachs/Kennedy Information 7 Cost-efficiency Resource Internet College Recruiting Job Fairs Employee Referrals Print Advertising Contingency Agencies Retained Search Exempt CPH $ 213 2,544 1,284 500 2,884 15,596 34,844 Source: EMA 2000 Cost Per Hire & Staffing Metrics Survey 8 Lesson #1: “Perpetual Labor Shortages” • • • • • • • Slower Population and Workforce Growth Technology Innovation & Implementation International Talent Competition Baby-boomers Bail Early More Color In the rainbow, Especially Gray Global Chase For the Idle, Skilled “Elite” Retrain and Retain 9 Change Direction Follow the Migration 10 The Internet is Exploding... • Between 1999 and 2000 the number of U.S. internet users grew 17%. • There will be 194-million Internet in the US by 2005. Source: Jupiter Communications, 12/99 • 113-million U.S. adults, or 57% of the population, ages 18 and older, now have access to the internet. • 86-million adults accessed the web in the last month. Source: Mediamark Research, Spring 2000 • 95% of Class of ‘99 college grads searched the internet for jobs, and 70% actually emailed resumes to employers. Source:Southwestern Bell Internet Services, 5/99 11 Employers Are Migrating To The Web Online Spending (In Millions) # Recruiters Advertising Online 160,000 $8,000 $6,000 $4,000 $2,000 $0 120,000 80,000 40,000 1999 2005 0 2000 2003 •In 1999, employers spent about $602-million recruiting online. By 2005 online recruitment spending will reach $7.1-billion -- 11x greater. •Between 2000 & 2003 the number of recruiters advertising online will increase 332%. Source: Forrester Research, 10/98 & 2/00 12 Executives Are Migrating To The Web • In a recent year-long survey Executives earning over $70K who preferred online job searching increased from 11% to 54% • Executives making over $150K, jumped from 12% to 57% in one year Source: Netshare 13 Online Strategies Are Generating Resumes Other Online Recruiting 1% Company web site Job 15% posting Internet sites resume 38% searches 21% Resume databases 25% Assoc. of Internet Recruiting, 7/00 14 Lesson #2: “Follow the Migration” • • • • • • Mine Resume Databases Lurk In Communities Let Spiders Retrieve Your Prey Search Engines & Domains Finesse the Idlers Save Time and Money 15 Upheaval in Media 16 Sunday Newspaper Circulation Declines September 1999 Circulation Category # of Papers Sept. '99 Circ. Sept. '98 Circ. 500,000+ 21 16,020,777 16,066,673 -0.30% 250,000 - 499,999 32 11,264,750 11,414,253 -1.3 100,000 - 249,999 50,000 - 99,999 70 102 11,330,371 7,549,624 11,338,721 7,634,273 -0.1 -1.1 25,000 - 49,999 170 6,132,187 6,196,329 -1 Under 25,000 235 3,730,748 3,775,869 -1.2 TOTAL 631 56,028,457 56,426,118 -0.7 % Change Source: ABC Schaumburg, IL and NAA Market & Business Analysis Dept. 17 Employers Reallocating Ad Budgets TODAY 2004 Newspapers/Print 32% 22% Employment Agency Fees 26% 18% Employee Referrals 6% 8% Online/Internet 29% 44% - 31% + 52% Forrester Research, February, 2000 18 Lesson #3 “Listen To the Media Experts” When audience reach dips below 50% and penetration below 30% newspapers risk becoming a niche product vs. market maker. “If the industry cannot reverse the trends in circulation and readership the time is far shorter than 10 years.” Miles Groves, The Barry Group, Presstime, January, 2000 19 A Vibrant Employment Pipeline Debuts ... … Just in Time 20 U.S. Newspaper Circulation vs. 120-million Internet Users Today Reach in Millions 160 140 120 100 80 60 40 20 0 1990 1992 1994 Newspaper 1996 1998 2000 2001 Internet 21 Desirable User Demographics Moving Toward Mainstream Gender 50% Female 50% Male Education 35% 38% Attended College College Grads + 22% HS Grads Occupation 38% Craft/ Trades/ Other 36% Prof/ Mgr. 26% Tech/ Clerical/Sales Source: Source: Mediamark Research, Spring 2000 (The Industry Standard, 6/26/00) 22 Lesson #4: “For the Best Prospects, Tap the Most Vibrant Pipeline” • • • • • • 120-million Pairs of Eyeballs & Growing Skills-rich Demographics/Databases Excavate For Active & Passive Prospects Pinpoint the Best With Precise Tools Greater Reach/Exposure For Open Jobs Reduce Time/Expenses 23 The Web Provides New Tools 24 Internet Capabilities & Benefits • Multimedia – Unlimited Text, Sound, Color/Graphics, Motion/Animation • Local/National/Int’l Scope – Wider Visibility /Broader Distribution • Instant real-time job posting – Longer Shelf-life • Powerful, precise searching – Push/Pull Technology • Email – Instant Feedback /Online Applications • Shorter Cycle Time • 24/7- Constant Availability 25 Increased Recruiting Options, Speed and Savings • Multiple Recruiting Options – Giant Horizontal Career Management Hubs – Niche Vertically Specific Sites • SHRM, IEEE, Cruel World, Newsgroups – Corporate Web Sites • Litton PRC, Ernst & Young, Ben & Jerry’s – Advanced searching • Such as URL, Domain, Title, Subject, Virtual Community • Tremendously Fast & Cost-efficient 26 Lesson #5 “Implement Strategies That Drive Traffic” All on-and-offline recruiting efforts must drive passive and active prospects back to you. 27 Career Management Site Check Lists 28 Job Seeker Career Site List: Comprehensive Services – – – – – Large database of jobs Resume posting Resume confidentiality Employer information & links Services for “Free Agents” Search Management Tools – – – – Job seeker search agents Cover letter storage Resume view reports Resume recipients Convenience – – – – – User friendly screens Ability to narrow searches Fast response to searches Apply online feature Chats Career Resources – Job search tips – Expert career advice – Newsletters and articles for people at every career stage 29 Site Solutions List: Resume Database Size & Acquisition Online Job Postings Recruiter Search Agents and other Productivity Tools Can they “Wrap” job postings on your site? Are Others Making Hires? Communities, Banners, Tiles, Buttons, Sponsorships Company Profiles Purchase A La Carte or Packages International Presence 30 Marketplace Innovations? • Monster Talent Market – The new direct auction way to find Free Agents/Contractors • Job Wrapping – Automatically copy and import job postings from company web site • Chief Monster – Exclusive marketplace where pre-screened, senior-level executives (VP+) build online profiles and explore 6-figure opportunities. • Monster CampusNet – Target jobs and internships to students at 182 universities by academic concentration, region, or customized list – Access entry-level database of 900,000 resumes • Monster Momentum – Applicant Tracking Systems for small to mid-size companies • Monster Career Fairs – Virtual Career Fairs where employers can engage in a real-time exchange of information with with job seekers 31 Coming Up Next... A demonstration that will inform and empower you to make the right choices. 32 Monster.com http://www.monster.com 33 My Monster http://my.monster.com 34 My Monster: Manage Resume 35 My Monster: Cover Letters 36 My Monster: Search Agent 37 Experts http://content.monster.com/experts/ 38 Research Companies http://company.monster.com/ 39