Sierra - GIL Support Services - University System of Georgia

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Innovative Introduction

University System of Georgia Libraries

Pete Zeimet

John Rose

Michael Monroy

Agenda – 9:30 am to 11:30 am

Innovative – company overview

Sierra

• Cataloging

• Acquisitions

• Circulation

Encore Discovery

Wrap up / Questions

Copyright Innovative Interfaces. Not to be duplicated or distributed without permission of Innovative Interfaces.

Transition With Stability

Jerry Kline

Chairman

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Neil Block

President

Experienced Executive Team

Jim Hofbauer

Ex VP

CFO

Betsy Graham

Sr. VP Library

Service

Hilary Newman

Sr. VP Product

Development

Mary Chevreau

VP North American

Sales

Maryvonne John McCullough

Enjolras VP Product

VP EMEA Sales Management

Copyright Innovative Interfaces. Not to be duplicated or distributed without permission of Innovative Interfaces.

Gene Shimshock

VP Marketing

Today’s Library : New Types of Integration

Digital

Collections

Discovery

Mobile

Apps

Events

Library

Management

Services aka “the ILS”

Article

Searching

Enhanced

Reporting

Self

Service

Copyright Innovative Interfaces. Not to be duplicated or distributed without permission of Innovative Interfaces.

Innovative’s Complete Product Suite

Click on icons to launch sales servers

Digital

Collections

Discovery

Mobile

Mobile

Apps

Events

Calendar

Library

Management

Services

Article

Searching

Enhanced

Reporting

Self

Service

Copyright Innovative Interfaces. Not to be duplicated or distributed without permission of Innovative Interfaces.

We are Healthy

• Strong Financials

• Large, diverse installed library base

• 310 employees / 130+ are librarians

Copyright Innovative Interfaces. Not to be duplicated or distributed without permission of Innovative Interfaces.

We are stable

• Key Staff / Management retention

• Organic growth philosophy

• No layoffs in company history

• All staff are employees. No outsourcing.

Copyright Innovative Interfaces. Not to be duplicated or distributed without permission of Innovative Interfaces.

We continue to grow

• 1,400 servers installed

• 4,500 libraries served

• 80,000,000 patrons use our systems

Copyright Innovative Interfaces. Not to be duplicated or distributed without permission of Innovative Interfaces.

New Library Partners

Abu Dhabi Statistical Dept Library

Abu Dhabi Judicial Department

Agriculture and Agri-Food Canada

Al-Arab Medical University Library

Amery Public Library Bahrain

Polytechnic Univ Library

Bleskacek Family Memorial Library

Clarella Hackett Johnson Public

Library

Covenant University

Crystal Bridges Museum of

American Art

Dalarna University Department of

Industry Canada

Euskal Herriko Unibertsitatea

Ferry Avenue Camden City Library

Fresno Pacific University

German Historical Institute

Greenville County Library System

Hawaii Pacific University

Institute for Tourism Studies

Institute of American Indian Art

Khalifa Univ of Science, Tech &

Research Library

Long Island University

Ministerio de Educación

Museu d'Art Contemporani de

Barcelona

Nappanee Public Library

National Air and Space Intelligence

Center

National Cheng Kong University

Neapolis University Pafos

Northern Marianas College

Omaha Public Library

Omega Public Library

Peralta College District

Qatar Foundation Central Library

Queen Margaret University

Queens University Belfast

Rock and Roll Hall of Fame and

Museum

SCAD Hong Kong

Sheikh Zayed Grand Mosque Center

Somerville Public Library

Sullivan County Public Library

Tacoma Public Library

Taylor County Public Library

Temple University Japan

Library Universidad del País Vasco

Universidad Europea de Madrid,

Centro Adscrito de Valencia

University College Dublin

University of Lagos

Utah State University

Wilkes University

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New Library Mix

Share of New Partners

Academic

Public

Special

Other

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Continued Investment in Service

• 50% of our staff in

Library Service (Support desk, Implementation,

Training)

• Strong performance in

Perceptions survey

(librarytechnology.org)

• Support staff ratio of 7.5

(one of top ratios in industry)*

• New ways of delivering service

Staff Resource Allocation

Customer

Service

Product

Dev.

Admin,

Sales,

Mktg.

Executive

* M. Breeding, “Library Automation Marketplace”, Library Journal, 4/1/11

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What Is Sierra?

• Cutting Edge

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• Modern look

• Unified Client

• Roles-based workflows

• Flexible, open development environment

• Developer engagement

• Simple deployment

Sierra Dashboard

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Open Services architecture

CUTTING EDGE

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• Open PostgreSQL

• Enhanced Lucene index management

• Exposed services through API’s

• Multiple record types and extensible data tables

All this with a PostgreSQL Database

• Open development database

• with SQL Views, allows libraries to query Sierra directly using 3 rd party tools like Crystal Reports

Copyright Innovative Interfaces. Not to be duplicated or distributed without permission of Innovative Interfaces.

open developer community

• Developers Sandbox

• Documented APIs

• Application Compatibility

• Support

• Community Forums

• Unleash developer innovation for Sierra

COMMUNITY

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Sierra Status

• 200+ libraries have signed up to be development partners or early adopters

• Include libraries of all types: Consortia, Large and Medium public libraries, and Academic libraries

• Several new name (i.e. non-Millennium) Sierra libraries.

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Simple Deployment

TRUST

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• Simplified change management

• Streamlined data migration

• Improved reporting

• Innovative professional services

• Right-sized solutions

Agenda – 9:30 am to 11:30 am

Innovative – company overview

Sierra

• Cataloging

• Acquisitions

• Circulation

Reporter / Encore

Wrap up / Questions

Copyright Innovative Interfaces. Not to be duplicated or distributed without permission of Innovative Interfaces.

Thanks!

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