• NOTE:
• THIS COURSE STARTS ON
• WEDNESDAY, SEPTEMBER 11th
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• Rutgers SPAA/ Rutgers SPH – Fall, 2013
• SPAA 20:834:582 - URHA1682
• HEALTH CARE “TRANSFORMATION” MANAGEMENT
• Jonathan M. Metsch, Dr. P.H.
• Adjunct Professor, Rutgers School of Public Affairs and
Administration & Rutgers School of Public Health
• Clinical Professor, Preventive Medicine, Mount Sinai School of
Medicine
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• Prof. Metsch can be contacted at
jonathan.metsch@rutgers.edu
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SPAA Student Learning Outcomes
• to be able to lead and manage in public governance
• to participate in and contribute to the public policy
process
• to analyze, synthesize, think critically, solve problems,
and make decisions
• to articulate and apply a public service prospective
• to communicate and interact productively with a
diverse and changing workforce and citizenship
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Course Objectives
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To learn the basics about the American health care system
To understand the implications of the Affordable Care Act
To learn to use the Case Study method as an analytical tool
To start using an “evidence-based” approach to
management
• To be a successful contributor in small group meetings
• To get comfortable being a discussion leader
• To meet and interact with industry leaders (your future
bosses)
• To begin a personal career diary of “Lessons Learned”
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Visiting Professors
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Elizabeth Ryan, Esq.- President & CEO, New Jersey Hospital Association
Joseph Welfeld, M.B.A. – President, The Welfeld Group
Frank Goldstein, M.B.A., FACHE - Vice President for Physician Services, Meridian Health
Denise Rodgers, M.D. - Vice Chancellor for Interprofessional Programs, Rutgers Biomedical and Health Sciences;
former President of UMDNJ
Bruce J. Markowitz, M.A., J.D. - President and CEO, Palisades Medical Center
Barry Ostrowsky, Esq.- President and CEO, Barnabas Health
Reuben D. Rotman, M.M.H.S, M.A.J.C.S. - Executive Director, Jewish Family Service of MetroWest
Zulima Farber, Esq. - Of Counsel, Lowenstein Sandler; former New Jersey Attorney General and Public Advocate
James M. Burns, Esq. - Partner and co-founder, Genova Burns Giantomasi Webster
Mark E. Hopkins, Esq. - Executive Director, New Jersey Health Care Facilities Financing Authority
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Course Paradigm
• Using the CASE STUDY METHOD the course presentations
by Professor Metsch and the Visiting Professors address
COMPLEX PROBLEMS and the value of LESSONS LEARNED.
• Case Study types: original Case Studies prepared by Prof.
Metsch; Case Studies presented by senior health
administrators (Visiting Professors); and iconic Harvard
Case Studies.
• Sessions are comprised of two complementary parts paired
to integrate the Case Studies with the SPAA Student
Learning Outcomes and the Course Objectives.
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• Syllabus
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Week 1 - September 11th.
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• Case Study Method 1
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• “Project Management –
The Hardest Part about
Getting Started………… is
Getting Started”
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1. Getting Started - “The First Day”
2. Program Planning – Hoboken H1N1
“Swine Flu” Task Force
3. Service Recovery – Fairview Hospital ER
4. Professional Status - When the Nurse
Wants to be Called “Doctor”
5. Resource Allocation - Food
Sustainability
6. Rapid Response – Hoboken Hurricane
Evacuation Planning
7. Board of Trustees – Lexington School
for the Blind
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Reading
http://www.studygs.net/casestudy.htm
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http://www.uiweb.uidaho.edu/ag/agecon
/391/casestudmeth.html
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http://writing.colostate.edu/guides/guide.
cfm?guideid=60
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Week 2 - September 18th
• Case Study Method 2
• Hudson Cradle
• Jubilee Center
• Hudson County Child
Abuse Prevention
Center
• Homework* The Cradle
Dilemma kel511
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Week 3 - September 25th
• Case Study Method 3
• Jersey City Medical
Center
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Reading
http://www.njcu.edu/programs/jchistory/pages/m_
pages/Medical_Center_Complex.htm
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http://www.hudsonreporter.com/pages/full_story/
push?articleMedicine+through+the+years+New+photograph+bo
ok+chronicles+history+of+old+JC+Medical+Center%
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Google
Jersey City Medical Center + Images of America +
Len Vernon
Then scroll down and click on
Jersey City Medical Center - Google Books Result
books.google.com/books?isbn=0738536644
Leonard F. Vernon - 2004 - History
Leonard F. Vernon. IMAGES of America JERSEY CITY
MEDICAL CENTER . 1,1 1.1 . . - . IMAGES of America
JERSEY CITY MEDICAL CENTER Ono ...
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Week 4 - October 2nd
• Bruce J. Markowitz,
M.A., J.D
• Homework*
Performance
Management at
Intermountain
Healthcare HBS 9-609103
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Week 5 - October 9th
• Case Study Method 4 –
• Restructuring a Failing
Public Hospital in Hoboken
• Elizabeth A. Ryan, Esq.
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Reading
New Jersey Commission on Rationalizing
Health Care Resources, Final Report 2008
http://www.nj.gov/health/rhc/finalreport/ind
ex.shtml
Commission on Health Care Facilities in the
21st Century
http://www.nyhealthcarecommission.org/
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Week 6 - October 16th
• Joseph A. Welfeld,
M.B.A.
• Homework * NewtonWellesley Hospital HBS
9-609-088
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Week 7 – October 23rd
• Frank Goldstein, M.B.A.,
FACHE
• Case Study Method 5 –
• Evidence Based
Decision Making
• Reading
• Evidence-Based Management HBS R0601E
• What More Evidence Do You
Need? - HBS R1005X
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Week 8 -October 30th
• Barry Ostrowsky, Esq.
• Homework*
Collaborating to
Improve HBS 9-608-054
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Week 9 - November 6th
• Reuben D. Rotman,
M.M.H.S, M.A.J.C.S
• Case Study Method 6 –
• The role of the Board of
Trustees
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Reading
http://www.nami.org/Content/NavigationMenu/NAMI_
Center_for_Excellence/Tools_for_Excellence/TenBasicRe
sponsibilitiesofNonprofitBoards.pdf
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http://www.guidestar.org/rxa/news/articles/2012/board
-roles-and-responsibilities.aspx
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http://www.idealist.org/info/Nonprofits/Gov2
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http://www.charitiesnys.com/pdfs/Right%20From%20th
e%20Start%20Final.pdf
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Week 10 - November 13th
• Mark E. Hopkins, Esq.
• Homework * Jeanette
Clough at Mount
Auburn Hospital HBS 9406-068
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Week 11 – November 20th
• Case Study Method 7
• “Big Data”
• James M. Burns, Esq.
• Reading
• http://searchbusinessanalytics.t
echtarget.com/essentialguide/G
uide-to-big-data-analytics-toolstrends-and-bestpractices#guideCategory1
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Week 12 – December 4th
• Case Study Method 8 –
• Denise Rodgers, M.D.
• “A Seat at the Table” +
• Sustainability Strategies
• Reading
• http://www.state.nj.us/higheredu
cation/documents/GovernorsHET
askForceReport.pdf
• Or Google
• Higher Education Task Force
Report - State of New Jersey
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Week 13 – December 11th
• Topic Due: October 9th
• Student Case
Study
Presentations
• First PP Draft: November 6th
• Second PP Draft: November
20th
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Post FINAL on BB on
December 12th
• jonathan.metsch@rutgers.edu
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Week 14 – December 18th
• Be prepared to discuss
your 3 key Lessons
Learned
• Zulima Farber, Esq.
• Homework
• Lessons Learned Essay
• post on Blackboard on
December 20th & email
to jonathan.metsch@rutgers.edu
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