Interview Tips Winning at the Interview Copyrite - careers@waikato.ac.nz http://www.youtube.com/watch?v=lSBosoQA904 careers@waikato.ac.nz Appearance counts - When you look good, you feel good. Make sure you look groomed and neat. Dress better than you would if you actually got the job. Your clothes and accessories should be conservative and neutral rather than wild and loud. Your clothes are your packaging and should not take attention away from the product. Act and dress professionally even if you are on first name terms with the interviewers Copyright - careers@waikato.ac.nz Body language needs to be confident and positive Nonverbal communication sometimes conveys a stronger message than words. Stand up straight. When you stand, make yourself as tall as possible: shoulders back and head held high. If short, where higher heels and solid colours. When seated – keep arms open, still and sit comfortably. Shake hands (firm and confident) – have good eye contact! Copyright - careers@waikato.ac.nz Punctuality Regardless of your knowledge of whether or not the organisation is running late with interviews get there early – allow yourself at least 5 -10 minutes waiting time before the time of the interview – you can use this time to your advantage. If you realise you are going to be late wherever possible ring to advise the employer of this fact. Once you arrive apologize briefly – avoid long winded explanations. Always have contact details of who you are meeting with you in case of an emergency. Copyright - careers@waikato.ac.nz Do use common language and be yourself. Your voice and the volume of your speech convey a strong impression. Whether the interview's over the phone or face-to-face, you should speak with enthusiasm and energy. Use a firm voice to demonstrate confidence and don’t rush in and answer a question – have a 4 second delay! Also people like stories so by doing your research on the company you can develop stories of what you have done in other roles or through your experiences which match what they are looking for. Telephone Interviews - stand up when you are talking – it gives more authority and confidence. Your vocabulary reveals your communication skills and ability to interact with people, especially ones you've not met before and also shows your knowledge of the industry. It is important to use their words and talk their talk. careers@waikato.ac.nz Do know something about the company. It is a good idea to be able to comment about the company's products, service and history. By doing some homework in this area, you can show the interviewer that you are really interested in their company. Pay close attention to current affairs and business reports closer to your interview date – especially those which relate to the industry in which you are going to be interviewed. Copyright - careers@waikato.ac.nz Here are some ideas for doing your Research on the company: How long has the company been in business? Has the company changed it name or restructured in this time? How many employees do they have? Who is their current CEO? What state is the company/firm in? Is it growing? Has it been through a tough time? What are the organisation’s values – what does this mean operationally and to you personally? What is the company’s mission statement? What goals does it have? What products and services do they offer? How is the company brand perceived in the community? Has it been associated with any controversy? Copyright - careers@waikato.ac.nz Do have a few relevant questions to ask. These questions should deal directly with the responsibilities of the job. Come prepared and have them written down so you can refer to them (at least 2 – 3 questions). Examples include: Ask about the position, request clarification of general information about the company or summarise your understanding and request confirmation. What type of on-going training does the company or firm offer? Or What is the organisation’s attitude to ongoing study? Would I be working within a team? If so, would you need me to meet any of the team before starting? What is the culture like here? Or Why do you like working here? Ask about the organisational structure – how are budgets controlled or allocated? Copyright - careers@waikato.ac.nz Do ask for the job. If you really want the position and feel that you have the qualifications for it, then show the interviewer your feelings and ask for the job. You get more if you ask for it (if you don't ask you may not get it). Do say thank you and remember to shake hands. A handshake is a good way to end the interview on a positive note. Do send a thank you email/letter/card to the interviewer(s). Surprisingly, this is a practice that few people follow, yet it can be a very successful job strategy. Thank them, add any points that you feel were missed during the interview and assure the employer that you will be able to do the job better than anyone else. Such an approach can't hurt your chances so why not try it. It may give you the extra edge that you need to come out a winner from the interview. Copyrite - careers@waikato.ac.nz Do bring your references, personal appraisals, CV and cover letter. Provide the employer with your list of references and any letters, performance reviews, academic transcripts that may help verify and support your background as it relates to the job for which you are applying or any other supporting documents such as drivers licence, written references etc Visit and practice interviews with: www.bemyinterviewer.co.uk careers@waikato.ac.nz TOP 5 TIPS 1. Your CV gets you the interview you get yourself the job 2. People who prepare well, interview well 3. Interviews are 90% Preparation and 10% Performance 4. Interviews are a performance….. no actor does a performance without practice 5. Remember S.T.A.R (situation, task, action, result) careers@waikato.ac.nz Handy Tips & Information Never chew gum! Have breath mints or toothpaste and toothbrush prior to interview – fresh breath makes you feel great Turn off your cellphone! Good interviewers have water available – pour a glass you may need it! Don’t smoke or drink alcohol prior to going in to an interview – the smell will follow you Don’t eat curries, garlic or strong spicy scented food prior to the interview – the smell will come out of your glands and follow you Carry a tissue or handkerchief for the interview Polish shoes and have all clothes pressed and laid out the night prior to interview – if a lady have a spare of tights/stockings available Check that the car has petrol, bus ticket is valid, or correct change available No excessive jewelry, no bangles, no tongue studs, splashy watches, multiple earrings or necklaces No perfume or cologne – they want to remember you not your scent Copyrite - careers@waikato.ac.nz There are hundreds of possible interview questions, and it will help you to prepare by remembering that employers are looking for. Also most questions will behavioural interviewing style so you need to prepare ‘stories’ or ‘scenarios’ around the key responsibilities of the role: Can you actually do the job – experience, education, aptitude, strengths, training sufficient, Who are you? What are you like – characteristics and traits Will you fit in with the others in my company/organisation? Will you be part of a problem or solution? Copyright - careers@waikato.ac.nz Psychometric assessments are now a popular part of the interview process - Written, oral or practical tests that quantify different types of human behaviour. These tests provide the employer with information on how the job applicant will handle stress, whether he/she will be able to cope with the intellectual demands of the job, how well he/she will work with other people. Psychometric testing is usually only part of the selection process in conjunction with other assessment methods like group exercises, interviews and presentations. Usually done as a series of on-line tests. Practice websites are www.shl.com and www.prospects.ac.uk careers@waikato.ac.nz Review your performance. Thank about how you can improve and go through the following checklist (do this prior to the interview and following): Was my introduction professional and polite? Did I make eye contact? Did I smile? Did I present well? Was I enthusiastic and friendly? Was my body language positive? Were my answers comprehensive? Were my questions relevant and concise? Copyright - careers@waikato.ac.nz http://www.youtube.com/watch?v=b56eAUCTLok&feature=related Copyright - careers@waikato.ac.nz