Military Psychology: Leadership Dr. Steven J. Kass Military Psychology Leadership Defined Leadership – – – – – Fiedler (1967)- Directing and coordinating the work of group members Bennis (1959) – The process by which an agent induces a subordinate to behave in a desired manner Air Force – The art of influencing and directing people to accomplish the mission Army – The process of influencing others to accomplish the mission by providing purpose, direction, and motivation Effective Military Leadership – – Includes a degree of high flexibility, initiative, ability to lead in complex and ambiguous circumstances and ability deal with local populations and cultures. Leadership Theories: McGregor’s Theory X / Theory Y Theory X – Leaders assume followers have an inherent tendency to avoid work, need to be directed, guided, or coerced – Danger of self-fulfilling prophecy Theory Y – Leaders assume followers are capable of self-direction, accept and seek responsibility Leadership Theories: Trait Approach What traits or characteristics do good leaders possess? Bass (1990) 10 traits: 1. Desire to achieve 2. Desire to influence others for common good 3. High energy level 4. Persistence 5. Task competence 6. Interpersonal skills 7. Self-confidence 8. Willingness to act 9. Tolerance for stress 10. Flexibility Leadership Theories: Trait Approach Correlates of leadership – – Intelligence w/leader emergence (r = .50), not strongly associate with effectiveness Leadership effectiveness related to: – Emotional stability, dominance, energy level (West Point) Conformity, self-discipline (US Naval Academy) Physical fitness, self-esteem, ability to tolerate stress (VMI) Integrity, loyalty, commitment, energy, decisiveness, selflessness (AF) Self-esteem, self-confidence, achievement-orientation, dependability, sociability, tolerance for ambiguity (others) Relationship between traits and leader emergence & effectiveness moderated by situational factors (e.g., education, experience, follower characteristics) Leadership Theories: Behavioral Approach Search for behaviors that differentiate effective from ineffective leaders Personality traits are stable, but behavior can be trained Derived from Post WWII Big 10 studies (U of Michigan, Ohio State U, U of Illinois) Two key dimensions – Consideration (people orientation) – Initiating Structure (task orientation) Friendly, supportive, show appreciation, caring about personal welfare of followers Focus on direction and control of task accomplishment Behaviors assessed via – – – Surveys Interviews Observations Leadership Theories: Behavioral Approach Behavioral Approach Conclusions – – – – Behavioral descriptions of leadership may include more than 2 or 3 dimensions Reliance on self-report surveys not sufficient to describe leadership behaviors Performance relationships are strongly influenced by follower experience and expectations, as well as situational factors Limited support for approach – “it depends” Leadership Theories: Contingency (Situational) Approach Contingency Approach – Leaders can be trained to diagnose situational factors and select appropriate leadership style Situational Factors – – – – Characteristics of followers – intelligence, willingness, ability Characteristics of group – group size, cohesiveness Characteristics of situation – task complexity, org’l culture Characteristics of leadership position – level of authority 4 theories 1. 2. 3. 4. Normative Decision Model Situational Leadership Theory Contingency Model Path-Goal Theory Leadership Theories: Contingency (Situational) Approach Normative Decision Making Model (Vroom, Yetton, Jago) – focuses on the optimal level of participation that followers should have in decision-making process 2 factors 1. 2. – Importance of making quality decision Importance of followers accepting decision 3 types of leadership behavior 1. 2. 3. Autocratic – leader makes individual decision (little or no group input) Consultative – leader asks for input, then makes decision Group – leader shares info with group, group makes decision together Leadership Theories: Contingency (Situational) Approach Normative Decision Making Model – eight questions to help determine decision-making style 1 Quality Requirement (QR): How important is the technical quality of the decision? 2. Commitment Requirement (CR): How important is subordinate commitment to the decision? 3. Leader's Information (LI): Do you (the leader) have sufficient information to make a high quality decision on your own? 4. Problem Structure (ST): Is the problem well structured (e.g., defined, clear, organized, lend itself to solution, time limited, etc.)? 5. Commitment Probability (CP): If you were to make the decision by yourself, is it reasonably certain that your subordinates would be committed to the decision? 6. Goal Congruence (GC): Do subordinates share the organizational goals to be attained in solving the problem? 7. Subordinate conflict (CO): Is conflict among subordinates over preferred solutions likely? 8. Subordinate information (SI): Do subordinates have sufficient information to make a high quality decision? Leadership Theories: Contingency (Situational) Approach Situational Leadership Theory (Hersey & Blanchard) – The appropriate leadership behavior is contingent on diagnosis of maturity level or readiness of followers High 1. Directing / Telling 2. Selling / Coaching Follower Readiness 1. Unable & Insecure/Unwilling 2. Unable & Confident/Willing 3. Able & Insecure/Unwilling 4. Able & Confident/Willing Task Oriented 4. Delegating 3. Supporting / Participating Low Low Relationship Oriented High Leadership Theories: Contingency (Situational) Approach Contingency Model (Fiedler) – Leader’s style is fixed, so must select right leader for job based on situation favorability – Leadership style (relationship-oriented vs. task-oriented) based on Least Preferred Coworker Scale – Low LPC – motivated by task completion High LPC – motivated by maintaining group relationships Situation favorability determined by: Leader-Member Relations Task Structure Position Power Leadership Theories: Contingency (Situational) Approach Pleasant: Least Preferred Coworker Scale Friendly: Rejecting: Tense: Distant: Supportive: Cold: Boring: Quarrelsome: Gloomy: Open: Backbiting: Untrustworthy: Considerate: Nasty: Agreeable: Insincere: Kind: ___:___:___:___:___:___:___:___: 8 7 6 5 4 3 2 1 ___:___:___:___:___:___:___:___: 8 7 6 5 4 3 2 1 ___:___:___:___:___:___:___:___: 1 2 3 4 5 6 7 8 ___:___:___:___:___:___:___:___: 1 2 3 4 5 6 7 8 ___:___:___:___:___:___:___:___: 1 2 3 4 5 6 7 8 ___:___:___:___:___:___:___:___: 8 7 6 5 4 3 2 1 ___:___:___:___:___:___:___:___: 1 2 3 4 5 6 7 8 ___:___:___:___:___:___:___:___: 1 2 3 4 5 6 7 8 ___:___:___:___:___:___:___:___: 1 2 3 4 5 6 7 8 ___:___:___:___:___:___:___:___: 1 2 3 4 5 6 7 8 ___:___:___:___:___:___:___:___: 8 7 6 5 4 3 2 1 ___:___:___:___:___:___:___:___: 1 2 3 4 5 6 7 8 ___:___:___:___:___:___:___:___: 1 2 3 4 5 6 7 8 ___:___:___:___:___:___:___:___: 8 7 6 5 4 3 2 1 ___:___:___:___:___:___:___:___: 1 2 3 4 5 6 7 8 ___:___:___:___:___:___:___:___: 8 7 6 5 4 3 2 1 ___:___:___:___:___:___:___:___: 1 2 3 4 5 6 7 8 ___:___:___:___:___:___:___:___: 8 7 6 5 4 3 2 1 Unpleasant Unfriendly Accepting Relaxed Close Hostile Warm Interesting Harmonious Cheerful Guarded Loyal Trustworthy Inconsiderate Nice Disagreeable Sincere Unkind Leadership Theories: Contingency (Situational) Approach Contingency Model If situation is: ■ Very favorable (good leader–member relations, structured task, strong position power) ■ Very unfavorable (poor leader–member relations, unstructured task, weak position power) Then: The best leader is task-oriented (low LPC score) with a directive, controlling style If situation is: ■ Moderately favorable (mixed variables) Then: The best leader is relationship-oriented (high LPC score) with a participative approach Leadership Theories: Contingency (Situational) Approach Path-Goal Theory (House) – Behavior of leader impacts follower satisfaction and motivation – Style of leadership depends Task characteristics (complexity) Follower characteristics (ability, personality) Four styles of leadership 1. Supportive - Leader shows concern for the followers’ psychological wellbeing Appropriate when the followers lack confidence 2. Directive - Leader lets followers know what is expected of them and tells them how to perform their tasks. Appropriate when the follower has an ambiguous job. 3. Participative - Leader consults with followers and asks for their suggestions Appropriate when the follower is using improper procedures 4. Achievement-oriented - Leader sets challenging goals and expects followers to meet them Appropriate when the follower lacks challenging work – Leadership Theories: Transformational Leadership Theory Transformational Leadership Theory – Leader raises followers to higher levels of morality, motivation, and performance above that from simply having power of authority – Transformational Leader: – Creates and articulates vision Builds trust by exhibiting self-confidence, personal example Creates emotional involvement with followers Raise level of awareness in followers about importance of outcome Get followers to transcend own self interests Transactional Leader: Simply exchanges rewards for performance Leadership Theories: Transformational Leadership Theory Transformational Leaders lead through: - Charisma - Individualized Consideration - Intellectual Stimulation - Inspirational Motivation Leadership Developing Leadership Skills Management Success Traits (Yukl) – 6 traits that can be learned through training 1. 2. 3. 4. 5. 6. Energy level Organizing and planning skills Interpersonal skills Cognitive skills Work-related motivation Personal control of feelings & resistance to stress Leadership Developing Leadership Skills Behavioral skills that cut across situations – Ability to communicate – Pay attention to HR management skills – Socialization process, training, fair appraisals, coaching Motivate followers – 2-way comms, active listening, non-verbal cues Constructive feedback “Manage by walking around” Positive rewards, goal setting, empowerment Networking & Political skills Know the right people/how to get things done Leadership Developing Leadership Skills Military Training Programs – – – – Focus on contingency leadership principles “Followership” that precedes leadership activities Leadership experiences combined with feedback Formal classroom training designed to provide the theoretical training for leadership experiences Leadership Developing Leadership Skills Total Quality Management/Leadership (Deming) – Management through – – – – – – Empowerment Info sharing Participative decision making Continuous commitment to quality/process improvement Continuous commitment to customer service Focus on teamwork/communication Greatest Military Leaders List of top military leaders