Best Practice Examples
for Employers from A
Great Place to Work in
Italy
Suggestions from General Managers and HR Managers
Structure of this presentation

It is divided into two parts:
1. Best
practice in five different companies: method and
best practice in detail and in keywords.
2. Methodological
 Criteria
A
aspects:
used to collect data;
Great Place to Work method.
Adecco

A special section for «A Great Place to Work» in the
company intranet to give free access to all employees to
the good practice in the territory and in the company.

A special program for their staff, called Adecco4Us, to
collect all possible nedds of welfare of employees.

A Kick Off Meeting of two days for all employees, whose
theme is «Work in Passion». The aim is to understand the
good practice already present in the company and to
collect suggestions about what needs to be improved.
Adecco in Keywords

Information: what can be done, what are our
needs

Awareness: what we are, what we can do
Markas

Every day work on the sense of pride to work in the
company and on the sense of belonging to it.

Activity talking: at the end of every year, the operational
responsible must meet each employee and explain
him/her what are his/her qualities, opportunities,
weaknesses, pros and cons of his/her work during the
year.
Markas in Keywords

Awareness: who I am/we are, SWOT analysis of
employees;

Belonging: pride to be what we are;

Relationship: trust, exchange opinions
Volkswagen Financial Services

Special personal training to ALL employees to explain
them the method of evaluation of the personnel and how
career plans of employees are made up.

Result:

Transparency of the methods;

Trust in the company;

Personal motivation to improve himself/herself.
Volkswagen Financial Services in
Keywords

Transparency: everybody knows criteria of
evaluation;

Trust: learning to trust each other;

Awareness: know what I should do/not do for my
career.
Coca Cola Italia

Wellbeing employee program: giving employees
information about how to have an active and
healthy style of life

Results:

Prevention of sickness;

Perception of cure from the employer.
Coca Cola Italia in Keywords

Information: what we are supposed to do, what is
best for us;

Caring: the company is interested in me and in
my well-being
IKEA Italia Retail SRL

All employees and managers need to wear the
same yellow/blue uniform.

Informal relationships are A RULE aimed to
improve internal communication.

Value: «Have the courage to be different!».
IKEA Italia Retail SRL in Keywords
 Relationship:
 Diversity:
informality, communication;
be what you are.
To sum up: our Keywords
1. Information;
5. Transparency;
2. Awareness;
6. Trust;
3. Relationship;
7. Caring;
4. Belonging;
8. Diversity.
Criteria used to collect these good
practice

They have been used in the italian
territory/context;

They can be quite easily used in the railway
sector;

They contributed to the companies having the
award of «A Great Place to Work»;

They all contributed to the image/brand of the
employers as «good employers»
A Great Place to Work Method
1. Trust
Index Survey for employees (majority
of the final evaluation)
2. Culture
Audit for HR representatives:
analysis of HR practices and strategies
Items of the Trust Index

Relationships based on trust to the managment;

Pride for his/her own work and the organization to which he/she belongs;

Quality of relationships between colleagues.

TRUST MAKES THE DIFFERENCE!

Therefore, the dimensions we should consider are:
1.
Credibility;
2.
Respect;
3.
Fairness;
4.
Pride;
5.
Camaraderie.
Trust to the managment
Relationship betwwen employees and work/company,
Enjoy while working
Culture Audit in keywords
 Hiring;
 Developing;
 Inspiring;
 Caring;
 Speaking;
 Celebrating;
 Listenig;
 Sharing.
 Thanking;