Vamsidhar Bhagavathula
Phone: 201-696-5393
Email: vamsi.ba@gmail.com / vamsi@vamsib.com
http://www.linkedin.com/in/vamsibaqa
Objective:
Be a Highly motivated Leader in Systems Integrations and Change Management Consulting with proven success in
engaging and managing highly-skilled technical teams to design and deploy innovative application solutions, tools and
processes at different phases of SDLC in complex environments. Be particularly effective in applying functional and
technical application of Business Analysis to maximize Quality and Business organizational performance. Create
competitive advantages by utilizing cutting-edge technical and business acumen, innovating solutions and influencing
positive change across an enterprise. Achieve corporate objectives through passion, commitment and expertise in:
Project Management • System Integration • Performance Management • Enterprise Process Improvement with solid
QA/BA initiatives • Quality Assurance • QA Process and methodology implementation across enterprise
• Test Automation • Team Leadership • Consulting
Summary:
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Over 18 years of diverse experience in functions of complex software projects in distributed Client/Server and Web
applications with thorough knowledge of all stages of the Software Development Life Cycle (SDLC) with emphasis
on Business Analysis and QA Process/methodologies.
Strong knowledge of Service Oriented Architecture and its application to real-time business solutions.
Proven experience with configuring, implementing and testing of Commercial Off the Shelf software/ hardware
products like IBM BPM, Quality Center/ALM, HP Agile Manager, Rational Requisite Pro, HP Quick Test Pro/ HP
Functional Tester, MS Share Point, Linux/Ubuntu, Citrix solutions, VM ware and virtualization, HTML, Adobe
Products, imaging solutions, accounting solutions, network switches, Cisco routers and more.
Was responsible for creating automation frameworks end to end at Wireless Matrix, Verizon Wireless, and was a
lead member in Test Automation teams at Jetblue Airways, Lockheed Martin and PHH Arval.
Excellent professional skills, drive and ability to work independently and as a team member in designing,
developing, and implementing innovative business processes and system solutions using proven approaches,
technologies and training. Extensive experience in gathering system requirements, defining business processes,
identifying risks and Impact analysis, Gap Analysis and UML modeling. Experienced in all phases of software &
testing development life cycle including in-depth knowledge of RUP methodology, Proprietary Testing & QA
methodologies, SOA, Agile Methodology, and CMMI (level 2-5).
Hands on experience working with Agile and SDLC implementation tools like, HP Quality center/ HP Application
Lifecycle Management, HP Agile Manager, Scrumwise Jira, Confluence, Spira and Rational tools.
Experience with requirement analysis, implementation and testing Section 508 usability requirements with
emphasis on the 1998 amendment of rehabilitation act.
Master’s Degree in Computer Engineering, currently pursuing MBA in Information systems and member of PMI and
IIBA
Extensive experiences that are time bound and deliverable based on the following domains:
 Financial
 Telecom and Wireless
 Airline
 Banking
 Insurance
 Vehicle Fleet Management
 Government Sector
BA/QA/PM SKILLS:
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Requirement coverage and Error reporting
Functional, System and Business Requirements Gathering
Ability to work in Agile, Waterfall, RUP and Iterative RUP environments
Business Processes research, analysis & documentation.
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Use Case Modeling & Analysis
Gap Analysis & Impact Analysis
Report Generation
QA Process
Intense QA mentoring with Automation Excellence, with equal importance to value addition on the manual
testing aspects.
Preparing reusable automated test scripts as part of BPT (Business Process Testing).
Test execution and defect documentation
Load/Performance testing, measurement and analysis
Creating Project Charters and negotiating SOW
Cost Analysis, Budget management, Project scope, Meeting Project deadlines and Resource management.
Technical Skills:
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Operating Systems: UNIX, Windows 95/98/NT/2000/XP/7/8, Linux, Ubuntu
Languages: C, C++, Java, PL/SQL, VC++, VB, ActionScript3, MXML, FORTRAN, Pascal, PERL
Databases: SQL Server2005/2008, Oracle 9i/10g/11i, IBM DB2.7.1
Web: HTML, DHTML, XML, Adobe Flex, VB Script, JavaScript and Java Server Pages, ASP, .NET
Framework
Testing Tools: - HP QTP/FT, Load Runner, Win Runner, Rational Functional Tester, Rational Performance
Tester, Rational Manual Tester, Soap UI, Selenium, Ria Tester, JUnit.
Business Modeling Tools: IBM BPM, Rational Requisite Pro, Rational Test Manager, Mercury Quality
Center, MS Visio, MS Access, SpiraTeam, Confluence, Jira Bug and Project Tracking, MS Project
Methodologies: Unified modeling language (UML), Rational Unified Process (RUP), Agile and CMMI.
Other Tools: MS Office 2008/2010/2013/360, Adobe Acrobat X pro, Adobe LiveCycle ES2, Adobe
Indesign, Adobe CS4/5 Suite.
Certifications and Training:
Career Profile
Client
PHH Arval
Core Role
Sr. Analyst/Scrum Master
Wireless Matrix
CSC
Lockheed Martin
Verizon Wireless
Ameriprise Financial
Wells Fargo Bank
Comercia Bank
Fleet Bank
General Motors
System Integration Lead
SME
Computer Systems Analyst – Level
3 (CSA 3 – Test Automation)
Sr. Data Warehouse Analyst / QA
Lead
Test Automation Lead
Sr. BSA / QA
BA / QA
BA
BA
BA
Merrill Lynch
City Reserves
BA
VB Programmer
JetBlue Airways
Project(s)
ClarusTM, Sybase Upgrade,
Teamworks,
SG – WRX Integration
SNO and 508 Compliance
MCS and MAPS
Work Period
06/12 – 09/14
CSS (Customer Service System) Data
Warehouse
API test automation
Client Site UI Redesign
Insurance information management
Online Banking and Credit Services
Credit Appraisal System
Safety Test Information Management
Systems
Content Management System
Work Site Management System
10/09 – 04/10
11/11 – 05/12
03/11 – 10/11
04/10 – 12/10
09/08 – 10/09
04/06 – 08/08
05/05 – 04/06
12/04 – 05/05
01/04 – 11/04
03/03 – 12/03
02/02 – 02/03
12/00 – 01/02
Designing Solutions
Network Technician
Computer Network
Installation/configuration
06/96 – 11/00
Professional Experience:
PHH Arval – Sparks, MD
Consultant - Sr. Business Solutions Lead/Scrum Master
Jun’ 12 – Present
Accomplishments
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Extensively used IBM BPM tools for creating business workflows.
Responsible for testing new workflow process in Fleet direct project.
Responsible for gathering the requirements for Predictive Analytics and usage of SAP BI within ClarusTM.
Advised Senior Management on best Agile practices and shared my expertise as CSM. Customized QC/ALM
Project Template to accommodate Agile related fields and metrics.
Solely responsible for installation and configuration of HP AGM (Agile Manager SaaS) and HP AGM sync server.
Used CaliberRM for tracing requirements and creating wireframes.
Extensively used QC/ALM for generating traceability matrix and creating various progress reports which include,
requirement coverage, sprint backlog completion, test coverage to name a few.
Responsible for creating various QA artifacts for all projects that I am responsible for, such as QA Test architecture,
QA Test Plan, QA Test Cases and Test Scripts.
Provide my expertise to the entire QA team and train them in effective use of Quality Center and QTP.
Helped create templates to import/export data from QC to Word/Excel and assisted QC TD Admin in creation of
Project Templates.
Key team member in QC to ALM upgrade effort.
Responsible for BA/QA/QC efforts in projects: - Hyperion Upgrade, Fleet Direct, Title Admin Roadmap, Cold Fusion
upgrade, Company-Owned and PHH ClarusTM.
Introduced HP Functional Tester and HP Agile Manager to the BA and QA department.
Key Member in developing Test Automation Framework using HP UFT.
Extensively used MS Visio for creating UML and activity diagrams.
Used other Microsoft tools such as Project, Power point, word, excel for creating various project documentation.
Created and maintained user stories in other open source tools such as Trello.
Created training manuals for Clarus, BI reporting and Smart search applications for end users.
Environment: Windows 7, Windows Server 2003, Sybase, IBM BPM, SAP BI, Oracle, ColdFusion, Java/J2EE, Java Struts,
Java Script, PowerBuilder, SAP BI, Agile methodology, UML, XML, HP Unified Functional Tester, HP ALM,
VBScript, Mainframe, MS Outlook, RUP, XML, SQL, VBA, Access, SOA, Unix, IBM Web Sphere Business Modeler, MS
Visio, MS Project, MS Office.
Wireless Matrix – Herndon, VA
Consultant - WRX - SG Integration Project Lead / QTP Automation Architect
Nov’ 11 – May 12
Accomplishments
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Performed Lead role in WRX (Wireless Matrix) – SG (Sky Guard) integration project which was a result of Wireless
Matrix acquisition of Sky Guard.
Conducted JAD sessions with the customer, to review, understand and update the WRX – SG integration plan by
understanding what BAU components like Fleet Admin, Fleet Admin Outlook, reports and device events are
affected/modified/reengineered/added.
Created the test plan, test cases and test scripts for testing the SkyGuard – Wireless Matrix integration including a
presentation to the client explaining the key points/activities involved in QA Processes.
Created a UI feature mapping between SG and WRX user interfaces and identified the additions and workarounds
there by reducing the development effort.
Performed the SG – WRX gap analysis and created a Gap Analysis worksheet which addresses the UI/DB
modifications that need to be made for a successful integration and QA testing that needs to be performed to ensure
the quality if the final product before rolling out into production.
Identified all the new hardware that will be included into WRX systems post integration and created test cases at
device level.
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Extensively Used Confluence for requirement management, SpiraTeam for creating Testcases and Testscripts and
Jira for bug tracking and reporting.
Performed the Scrum Master role in daily scrum meetings.
Performed the Analysis of WTPP protocol to ensure the proper encoding and decoding of messages between the
servers and the devices and between SG and WRX systems through Raptoradaptor module.
Created a draft of Test Automation plan for testing the FO and FOA application which is a flex application using
QTP.
Installed Flex and Air Plug-ins for QTP and browsed through FO and FOA application to check the plug-in is able
to recognize all the objects.
Investigate into the play back of dynamic objects in Flex applications and researched on ways to handle this which
include trying regular expressions, setting up TO properties during runtime and exporting the OR into an XML using
object repository manager and reloading it before runtime with the necessary changes which address the dynamic
objects.
Extensively used VB Script in QTP and worked on flex objects which include FlexAdvancedDataGrid, FlexBox,
FlexBarChart, FlexBox, FlexButton, FlexCombobox, FlexButtonBar, FlexToggleButtonBar to name a few.
Used various Automation methods and properties of Flex Automation Class library during development of
Automation VBScripts for flex objects which include automationClassName, AutomationName,
GetAutomationChildAt, GetChildCount etc. to name a few.
Environment: Windows 7, Windows Server 2003, Oracle, Informix, Java/J2EE, Java Struts, Java Script, Adobe Flex builder
4.0, Adobe AIR, Unix, Agile methodology, UML, XML, HP QTP 11.0, QTP Flex Plug-in, VBScript, Jira, Confluence,
SpiraTeam, MS Outlook, RUP, XML, SQL, VBA, Access, SOA, Unix, IBM Web Sphere Business Modeler, MS Visio, MS
Project, MS Office.
Computer Sciences Corporation – Woodlawn, MD
Consultant - Subject Matter Expert
Mar’ 11 – Oct’ 11
Accomplishments
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Documented the Project goals and priorities with management, program manager or the project sponsors.
Used tools such as MS VISIO, MS Project, SharePoint, HP Quality Center and IBM Rational Requisite Pro to
identify, extract, test and document the requirements (business, user, functional, non-functional and interface).
Interface with the customer (SSA), to review, understand and update the section 508 related accessibility
documents like MS Word guide, Adobe guide, and Alternate text for Images guide.
Conducted JAD sessions and training workshops to train the customer (SSA) on remediation of Word and PDF
documents.
Conducted one on one training upon request to help the customer (SSA) in document remediation.
Extensively used JAWS, Magic, Dragon during the testing of documents for 508 compliance before publishing them.
Suggested new Ideas and use of Automation of testing process.
Extensively tested SNO (Special Notices Option) Audio and Doc files and reported the defects in SNO Documents
Check List Management portal.
Participated in weekly SNO and Remediation training meetings and reported my defects and findings.
Created VBS files to automate the process of SNO Doc and Audio files testing.
Worked extensively on Acrobat X Pro, Adobe InDesign and Adobe LiveCycle for fixing and creation of PDF
documents which are 508 complaint.
Done a study on using QTP for automating parts of testing and submitted the findings.
Worked with customer (SSA) to study the compliance issues when PDF documents are automatically generated
from 3rd party tools like Hyperion.
Worked in a team which was responsible for making the final defect reports.
Environment: Windows XP, Adobe Acrobat X Pro, Adobe X Reader, Dragon, Magic, JAWS, Adobe InDesign, Adobe
LiveCycle ES2, MKS, Agile methodology, UML, XML, HP QTP 10.0, Terminal Emulator, VBScript, Mercury Quality Center,
Rational Suite, MS Outlook, RUP, XML, SQL, VBA, Access, SOA, Unix, IBM Web Sphere Business Modeler, MS Visio, MS
Project, MS Office.
Lockheed Martin – Woodlawn, MD
Consultant - Lead Information Technologist
Accomplishments
Apr’ 10 – Dec' 10
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Interfaced with technical management, customer (SSA), and Business Analysts to review and understand
requirements, design and scope document.
Identified and recommended best practices for MAPS and MCS application modification and defined requirements
for the same.
Extensively used Requisite Pro to create project structure, requirement types and document types etc.
Assisted in establishing templates for Detailed Functional Requirement (DFR).
Worked with senior agency technical managers and staff to provide expert-level support for system definition,
requirements, application design, development, testing, and maintenance support efforts.
Worked closely with the SSA team to analyze, design, develop, and unit test IT applications, including those
developed in a Service-Oriented Architecture (SOA).
Created requirement use cases, system requirements, detailed functional requirements, application workflow
diagrams using MS Visio and UML.
Organized and participated in Joint Application Development (JAD) meetings and documented meeting minutes.
Worked closely with SSA Subject Matter Experts (SMEs) and development teams to provide solutions for complex
problems throughout all phases of the SDLC.
Demonstrated the ability to manage and maintain utility programs, job control language, macros, subroutines and
other control modules.
Applied Earned Value Methodology (EVM) to determine project performance and implement necessary corrective
actions to ensure project is on track.
Co-authored and reviewed Requirement Management Plan (RMP) while meeting the client’s standards and
processes.
Compiled individual status reports of the task members to write weekly status reports of the completed tasks and
assist in writing and reviewing Quarterly Progress Summary (QPS) for the whole task.
Extensively utilized tools such as SharePoint, HP Quality Center and IBM Rational Requisite Pro to identify, extract,
test and document the requirements (business, user, functional, non-functional and interface).
Developed periodic reports such as quarterly progress summary, weekly status report, technical progress report
and all other required reports to communicate to senior management project status, progress and performance.
Worked on the migration of automation scripts from Win Runner (PATH) framework to QTP (SMART) framework.
Developed utility scripts in QTP for requirements to test case mapping and customized execution reports.
Used Terminal Emulator Add-in during the Automation of MCS (Mainframe) applications.
Responsible for creation of QTP functions specific to Terminal Emulator Add-in for Test Automation on CICS
screens.
Utilized the SMART framework with minimum customization for designing automation scripts for MAPS (Webbased) application.
Customized the SMART framework for designing automation scripts for MCS (Mainframe-CICS) application.
Conducted smoke test after new build deployment and report results to client before proceeding with regression
testing.
Executed the regression and new features scripts for every build and release, analyzed the results and
summarized the execution report.
Utilized SQL Queries for the test data requirements from different modules.
Customized QC workflows for handling different events in different QC modules.
Interfaced with the client and SMEs to define, implement and test applications with Section 508 and usability
requirements.
Created the developer/user documentation to enable ease of knowledge transfer and remove the dependency on
understanding the code base by directly looking at the code.
Participated in the peer review process of the documents, which includes reviewing and assigning appropriate
analysts as reviewer.
Directed the team in maintaining change requests and change control process which included Users, Developers,
Analysts, Test Designers and Testers.
Environment: Windows XP, Windows Server 2003, DB2, CICS, Java/J2EE, Java Struts, Java Script, Unix, MKS, Agile
methodology, UML, XML, HP QTP 10.0, Terminal Emulator, VBScript, Mercury Quality Center, Rational Suite, MS Outlook,
RUP, XML, SQL, VBA, Access, SOA, Unix, IBM Web Sphere Business Modeler, MS Visio, MS Project, MS Office.
JetBlue Airways – Forest Hills, NY
Consultant – Sr. Data Warehouse Analyst / QA Lead
Accomplishments
Oct’ 09 – Apr’ 10
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Interfaced with Project Manager, Business Users, Business Analysts and Developers to review and understand
design and requirements documents.
Defined and implemented the Extract, Transfer, and Load (ETL) process responsible for extracting the data from
Sabre Sonic TeraData Warehouse, transformed it into a predefined ASCII format and loaded it into Jetblue SQL
Server 2008 Database.
Responsible for creating flight track plot application using ASP.Net and MS Silver Light to track the status of a flight
from origin to destination.
Used Quick Base to log minutes of meeting, weekly and monthly status and progress reports.
Provided metrics including requirements coverage, test coverage, defects detected, defects closed and readiness
for production to Project Management Office.
Implemented innovative and proactive techniques to effectively achieve the business objective in terms of
requirements freezing, building the system, ensuring the quality, rollout and production support; utilized
methodologies, including Agile and CMMI, to analyze the team’s maturity to handle a particular project and
implemented Six Sigma techniques in real-time situations.
Researched and strategized on new approaches to address complex business and technology problems related to
airline industry and to suit the database table constraints.
Created and tracked the overall project objectives with in the project plan.
Managed the time/cost/scope constraints for the DW Project.
Utilized SQL Server 2008 to analyze the data feeds that we receive and coordinated with the development team to
validate the data loads.
Created complex SQL queries to validate the data in the data tables to ensure its correctness.
Responsible for Creating, deploying and end-to-end testing of applications using .Net Framework to view various
reports generated from Data Mart Cubes and Dimensions, rendering the reports in various browsers using crystal
reports and excel.
Created the test cases and test scripts to test the ETL process and ensured the complete coverage by using
traceability matrix.
Created automation scripts using a combination of QTP, PL/SQL and Unix Shell Scripts to perform regression
testing.
Created table definitions and defined logical relationships between different tables and views in database for the
data loading process.
Utilized Quality Center throughout the SDLC process to maintain co-ordination among different teams in
requirement creation, test case creation, test script runs, bug logging, tracking and closing processes.
Installed, configured and used commercial off the shelf (COTS) applications like Citrix, QTP, Soap UI and Network
Load Distributer tools.
Assisted QA Practice Manager in preparing status/progress reports and presented performance reviews of the
assigned resources.
Worked closely with business, PMO, development and testing team to provide solutions for complex problems
throughout all the phases of SDLC.
Defined, developed and reviewed vision document, functional requirements, service level requirements and
reporting requirements with stakeholders.
Worked with the Release Manager in defining scope, new code release management into the production
environment, end user communications regarding system availability, end user feedback, and production
performance monitoring.
Developed data warehouse test plans, test scenarios, test cases and test scripts to ensure appropriate test
coverage that suited the development modules and builds.
Ensured that test data was created using appropriate airline applications based on test scenarios.
Created and tested various payment methods like credit card, Paypal, Billmelater, Western Union and Checking
account (ACH), Travel Bank and Travel Points.
Environment: Windows XP, Unix, SQL Server 2008, .Net, MS Silverlite, DB2, COBOL, JCL, TeraData, Toad,
TCP/IP, TCP/IP, OIS/CMIP/X2, SOA, Agile methodology, CMMI, Six Sigma, UML, XML, Soap UI, WebServices, IBM MQ,
Rational Suite, Citrix, HP Load Runner, HP QTP 10.0, Adobe Flex 3.0, Mercury Quality Center, MS Outlook, RUP, MS
Visio, MS Project, MS Office.
Verizon Wireless – Warren, NJ
Consultant - Sr. Systems Analyst and QTP Automation Architect
Accomplishments
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Responsible for designing the entire Automation Framework end to end.
Sep’ 08 – Oct’ 09
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Designed a tool named Test Control Center in VB which is 100% SOX complaint and is used to run all QTP tests
and view the results from a single window.
Peer code review to validate the logic and verify if it met the business requirements.
Performed JUnit and White box testing in Dev environment before deployment of code to QA environments.
Installed and integrated the QTP test environment with Adobe Flex 3.0 add-in for testing Flash objects.
Compiled the flex code with automation.swf libraries to facilitate the testing of flex applications in QTP.
Created VBScripts to automate parsing of XML responses from APIs and validate the values with data base using
queries that generate the same data as per business requirements.
Used Mercury Quality center for Documenting requirements, Test execution and written and maintained the Test
Cases and Test Scripts with emphasis on reusability.
Verified requirement coverage using Mercury Quality Center.
Used SQL to do data mining, back end database testing and data creation for testing in the testing environment.
Used Rational Clear Case to deploy code in various environments and allocated these environments to various
teams working on different projects.
Performed timely refresh of tables in various test databases to create test environments that mimic near production
environment.
Used SOAP UI to create web service requests and validated these against database.
Created the XMLs and XTDs for various web services used by the content delivery Application Programming
Interface using Altova XML Spy.
Was responsible to reduce cost considerably for regression testing by automating all regression test cases.
Installed and integrated the QTP test environment with Adobe Flex 3.0 add-in for testing Flash objects.
Worked as a member of the team responsible for developing an online flex application built using Eclipse/J2EE
framework named MediaStore which was used to sell media content online.
Created/Modified and executed Unix shell scripts to initiate the process of data extraction from Oracle data base
into Lucene flat files.
Extensively used Unix commands on SSH to do various testing activities like starting and stopping servers, check
logs, process monitoring, starting and stopping jobs.
Managed QTP and LoadRunner Licensed servers in the network and installed and administered Quality Center for
the QA Team.
Created virtual users using Vugen and conducted performance testing using Load Runner.
Was a member of the team that developed the Java APIs for content search and retrieve, using Lucene including
on hands coding, peer code reviewing, deployment and testing.
Worked as a member of the team responsible for developing an online flex application built using Eclipse/J2EE
framework named MediaStore which was used to sell media content online.
Tested various COTS products like QTP, RiaTester, SoapUI, Selenium, HP Load Runner, HP Performance Center,
Quality Center and Automation Object Model using VB interface and submitted reviews and recommendations for
the best products for the final system implementation.
Involved in testing of new handsets before being released into the market to check the Media store application,
which is the mobile version of online media store.
Involved in testing of streaming media using packet video tool.
Involved in testing of applications for handsets developed in BREW (Binary Runtime Environment for Wireless)
using mobile screen simulator for various handsets.
Environment: Windows XP, Unix, Oracle 10g, Java, J2EE, Toad, Soap UI, Ria Tester, Selenium, Web Services, XML
Spy, PERL, Python, RUP methodology, UML, XML, XSD, Shell Scripting, Visual Basic, VB Script, HP Load Runner, HP
Performance Center, HP QTP 10.0, Adobe Flex 3.0, Mercury Quality Center, IBM Rational Clear Case, MS Outlook, RUP,
MS Visio, MS Project, MS Office.
Ameriprise Financial – Minneapolis, MN
Consultant - Sr. Business System Analyst / QA Lead
Apr’06 – Aug’ 08
Accomplishments
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Responsible for installation and maintenance of QTP and QC on licensed servers, installation of QTP on client
systems and providing QC access to different members of the team.
Involved in requirement gathering by conducting JAD sessions with client SME’s and updating it in Quality Center.
Created documents such as Requirements list, Requirements descriptions using Method I short project path
approach (an approach internal to the company) and classified them into functional, performance, monitoring and
service level requirements.
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Prepared reports like Business System Analysis report and Business System Design report for review and sign off
by the project sponsors before starting the build.
Created data models and defined data base tables that would be necessary to implement the improved UI
experience.
Collaborated with Mainframe team and DB2 developers to assist data migration from DB2 system to Oracle 10g
front end FA server (Financial Applications Server). This required identification and documenting only those data
tables necessary for successful operation of FA server.
Worked extensively on Section 508 usability compliance requirements.
Defined requirements for Image Utility which captures a screen shot image of Address/phone/email change
confirmation page. A middleware is used to gather information from this image and use this in a synchronous batch
process put into IBM MQ (Message Queue) to update the FA (Financial Accounts) DB2 Database.
Facilitated meetings between different cross-commits and the core project team to make sure that all the
requirements could be met using the existing system architecture.
Prepared the different artifacts for Business System Analysis Report and Business System Design Report like Event
Models, Process Models, Component Models and Data Models.
Prepared test cases and test scripts for Functional, System integration and user experience testing and reviewed
them with client business SME’s.
Coordinated with the testing team during different testing phases like smoke testing, system integration testing and
load testing.
Used Microsoft Project to manage schedules, deadlines, resources and collaborate on the project. Used MS Visio
/ Power point to give presentations to stakeholders.
Responsible for designing the hybrid test automation framework which was a combination of Keyword and Data
driven for COSS and CODE modules of Client Site UI redesign. Created reusable actions at application level.
Created VB Script functions for performing tasks such as importing and exporting data in/out of excel files,
connecting to Data Base to mine data, e-mail validations and other tasks where ever necessary.
Converted the manual test cases previously developed in Quality Center Test Lab to automated test cases to
facilitate automated test runs directly from QC.
Lead a team of 3 onsite and 5 off shore Automation Testers and Business Analysts, who were responsible for
requirement definition and gathering, writing reusable test scripts and test parameterization using the test data
mined from test data base.
Environment: Windows XP, DB2, Oracle 10g, Xenos PDF converter, Image Utility, AQT, JCL, Java, J2EE, IBM Web
sphere, RUP methodology, UML, Mercury Load Runner, Mercury QTP 9.2, Mercury Quality Center, IBM LOTUS Notes,
CMMI, XML, MS Visio, MS Project, MS Office.
Wells Fargo -Seattle, WA
Business Analyst / QA Analyst.
May’ 05-Apr’ 06
Accomplishments
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Implemented an integrated RUP solution with complete line of traceability for all the artifacts of web development
projects.
Work with other analysts to assess current capabilities and identify high-level customer requirements.
Worked on Section 508 software usability upgrade requirements.
Identify and define detailed product requirements and use cases.
Involved in requirement gathering using Rational Requisite Pro which included interviews, brainstorms and
meetings with stakeholders and SMEs.
Involved in the creation and maintenance of the Workflow plans and artifacts for all the waves.
Maintained and kept track of stake holders’ requests for enhancements and changes using Rational Clear Quest.
Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve
any issues and come to an agreement quickly.
Identified and created all necessary Business Use Cases from requirements, created UML Diagrams including Use
Cases Diagrams, Activity Diagrams, Sequence Diagrams, and Class Diagrams using Microsoft Visio.
Used Microsoft Project to manage schedules, deadlines, resources and collaborate on the project.
Expertise in Performance Management, Asset Management, Credit Management, Client reporting and
implementing its benefits.
Understood the Business logic, User Requirements and test-objectives to develop test plans, test cases, and test
case execution using Rational Test Manager and Rational Clear Quest.
Participated in Bug-Review meetings with software developers, QA engineers, managers and suggested
enhancements to the existed application from business perspectives, provided solutions to existing bugs.
Environment: Windows XP Professional, DB2, AQT, TSO, Java, J2EE, IBM Web sphere, RUP methodology, UML,
Rational functional tester, Rational performance tester, Rational Manual Tester, Rational Test Manager, Rational requisite
Pro, Rational Clear Case, Rational Clear Quest, IBM LOTUS, CMMI, XML, MS Visio, MS Project, MS Office.
Comercia Bank, Detroit, MI
Consultant - Business Analyst / QA Analyst
Accomplishments
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Dec‘04 –May’05
Assisted in creation of Business Vision and Glossary documents.
Established and maintained agreement with the customers and other stakeholders on what the system should do.
Developed the Requirement Management Plan during the Inception phase and updated at every major milestone.
Managed the Change Requests from the stakeholders using Rational Clear Quest.
Created RTM (Requirement Traceability Matrix) to associate Use Cases and requirements and to keep track of the
changing/Evolving requirements using Requisite Pro.
Provided system developers with a better understanding of the system requirements through creation of SRS
(Software Requirement Specification) document using Requisite Pro.
Created and managed the Business Use-Case model to define functional requirements during the inception,
elaboration and construction phases using Rational Rose.
Used RUP to select and deploy process components for each phase of the project.
Translated Quality Center test cases into Agile user stories which were readable and easy to comprehend.
Managed quality and implemented it throughout all disciplines, workflows, phases, and iterations in the SDLC using
RUP principles.
Created Test Material in accordance with FURPS+ model of testing the software system using Rational Test
Manager.
Involved in creating test Plans, test Cases for white box as well as black Box and defects are conveyed through the
Rational Clear Quest.
Environment: Windows 2003, Oracle, Java platform, BEA Web Logic, RUP methodology, UML, Mercury Load Runner,
Rational Functional Tester, Rational Manual Tester, Rational Test Manager, Rational Requisite Pro, Rational Clear Quest,
Rational Portfolio Manager, MS Outlook, Agile, XML, MS Visio, MS Project, MS Office.
Fleet Bank, Chicago, IL
Business Analyst
Jan’04 - Nov’04
Accomplishments
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Acted as a liaison between the technical staff and the users (staff and management).
Created and reviewed business requirements, functional specifications, project schedules, documentation and test
plans.
Worked with production staff to identify and map detailed current processes, identify gaps and failure points, and
develop functional requirements that supported overall strategy, goals and objectives.
Facilitated communications between the project team and other related departments.
Worked with retail banking team to create use cases and web based user interfaces.
Coordinated mentoring of various tools and process flow of the application.
Led client facilitation meetings to gather requirements (Inception phase), and assisted tech leads in using UML &
Rational Unified Process.
Analyzed and designed use case diagrams, class diagrams, and sequence diagrams.
Created user stories from client requirements, based on Agile methodology on a SCRUM framework.
Acted as a resource in understanding how as is systems carried out business functions and assisted in ensuring
timely and effective implementation.
Developed timelines for project delivery, and managed projects and resources to successful completion.
Participated in the development of the test strategy and test plans for functional, Integration and system testing.
Environment: UNIX, DB2, AQT, JCL, TSO, Java Platform, BEA Web logic, RUP Methodology, UML, Win Runner, Quick
Test Professional, Mercury Quality Center, Rational Requisite Pro, IBM Lotus, Agile Methodology, XML, MS Visio, MS
Project, MS Office.
General Motors, Milford MI
Consultant - Business Analyst
Mar’03 - Dec’03
Accomplishments
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Performed system requirement gathering and analysis, requirements traceability, project planning, and scheduling.
Met with client groups to determine user requirements and goals.
Elicited business requirements from SME’s representing the different lines of business.
Derived Functional Requirement Specifications (FRS) based on User Requirements and prepared Business
Requirement Document (BRD).
Wrote use case and designed wire-frames and work-flow diagrams to supplement the business requirements and
mapped the use cases to corresponding business requirements.
Defined, documented and prioritized the business requirements and detailed them into functional specifications.
Delivered and presented the entitlements and core portal functional specifications documents to the business users
for official sign-off.
Participated in the vendor selection process for the search and reporting tools.
Conducted periodic check-point meetings with the business users to ensure that the functional specifications were
in line with the business requirements.
Ported the business requirements, use cases and supplemental requirements to Rational Requisite Pro for more
effective and efficient management of the requirements gathering process.
Assisted with project administrative tasks, such as work plan administration, time tracking, and project schedule
maintenance.
Environment: Windows 2000, UNIX, Oracle, VB 5.0, RUP Methodology, UML, Win Runner, Mercury Load Runner, Mercury
QTP, Test Director 8.x, Mercury Quality Center, Rational Requisite Pro, Test Director, IBM LOTUS, CMM, XML, MS Visio,
MS Project, MS Office.
Merrill Lynch, Hopewell, NJ
Business Analyst
Feb’02 -Feb’03
Accomplishments
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Served as liaison with client, performed requirements gathering and translated them into technical and business
requirements.
Developed screenshots and presented the basic functionality of the software (share point) to the users; created a
prototype of the final system using HTML, ASP.net and share point and discussed the features with the users.
Provided key initiatives in working with users in defining project and system requirements.
Assisted project managers with the development of project schedules.
Developed requirements and preliminary design for client applications; performed analysis and design projects
using a systems development methodology; worked with all levels of client staff in solution definition.
Designed and developed use cases, activity diagrams, sequence diagrams, OOD using UML.
Prepared detailed design documents to translate business process effectively for developers and product managers
using MS Visio.
Developed expertise with the following products: Holdings, Fixed Income, Bond Trading Cycle, Equities, Asset
Allocation, Size and style process, Trade Cycle, Derivatives (Options and Futures), and Portfolio Management.
Developed strategic partnerships with the business unit to develop a solid knowledge base of the business line,
including the business plan, products, and process and revenue streams.
Functioned as the primary liaison between the business line, operations, and the technical areas throughout the
project cycle.
Prepared various documents like the BRS, SRS, vendor specification document and the Functional Specifications
Document.
Provided program specifications and application support to team members and coordinating the release of periodic
deliverables.
Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate
documentation is in place; used Clear Quest for issues tracking and as an action log.
Developed the test plan, test conditions and test cases to be used in testing based on business requirements,
technical specifications and/or product knowledge.
Environment: Windows 2000, DB2, ASP.NET, UML, MS Outlook, Rational Functional Tester, Rational Performance
Tester, Rational Manual Tester, Rational Test Manager, Rational Requisite Pro, Rational Clear Quest, Rational Portfolio
Manager, Agile/RUP, XML, MS Visio, MS Project, MS Office.
Company: - City Reserves Sdn. Bhd, Ipoh, Malaysia
Position: - Programmer Analyst/ Systems Analyst
Dec’00 – Jan’ 02
Responsibilities
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Assisted in the Full Life Cycle for development of new functionality, including Analysis work, design Specification,
coding, testing, and production rollout and post implementation.
Created Data Model based on the business process of the organization and the data requirements for reports to be
generated.
Created and managed data tables in the data base, which are created, based on the Data Model.
Created Forms and Reports using VB 6.0.
Facilitated adding additional features based on customer requests.
Generated reports based on Requested criteria taking data from access database
Coordinated testing.
Environment: Windows 98, Oracle, MS Access, VB 6.0, UML, MS Office.
Company: - Designing Solutions, Visakhapatnam, India
Position: - Network Technician
Jun’ 96 – Nov’ 2000
Responsibilities
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Managed Computer room installs and configuration.
Designed and implemented Local Area Networks with increased bandwidth as well as provide redundancy.
Installed & Managed Cisco Routers and Switches.
Supported WAN and LAN systems.
Installed and managed: Cisco VPN router.
Managed and troubleshot Backup system.
Designed and deployed Disk to Disk / tape Backup solution.
Designed and deployed Patch management solutions.
Maintained software accesses at user level.
Environment: Windows 95/98, Windows proxy server, Cisco Router Configuration, Network hub installation, TCP/IP, MS
Office.
Education:
MBA (Interdisciplinary - Enterprise Risk Management & Information Systems), Johns Hopkins University – Carey
School of Business, Baltimore, MD - Expected 2015
MS in Computer Engineering, Illinois Institute of Technology, Chicago, IL - 2007
BS in Electrical and Electronics Engineering, Andhra University, Vizag, AP, India. - 1998
Diploma in Electrical and Electronics Engineering, Board of Tech Education and Training, AP, India. – 1995
Associations:
PMI, IIBA, Scrum Alliance, HP Partner Portal.