Leveraging Software to Improve Energy Efficiency December 15, 2008 2:00pm EST, 11:00am PST George Spafford, Principal Consultant Pepperweed Consulting, LLC “Optimizing The Business Value of IT” http://www.pepperweed.com © 2008 Jupitermedia Corporation Housekeeping • Submitting questions to speaker – Type question into small box in the Chat (Q&A) window on the left and click the arrow button. – Questions will be answered during 10 minute Q&A session at end of webcast. • Technical difficulties? – Click on “Help” from top menu – select “Troubleshooting” to test system, get FAQ – Or get tech support via Q&A tool © 2008 Jupitermedia Corporation Main Presentation © 2008 Jupitermedia Corporation Agenda • Background on Green IT • Prioritization, Command and Control – The Green IT process • Improvement Opportunities – Virtualization – Cloud Computing and SaaS – Power Management Software – Reductions in Printing – Telecommunications & Travel Reduction – Optimize Application / Service Design – Optimize Data Storage – Optimize Business Processes • Continuous Improvement © 2008 Jupitermedia Corporation Background on Green IT © 2008 Jupitermedia Corporation Green IT • Being “green” means to minimize negative environmental impacts and maximize positive impacts • IT is a key stakeholder for a variety of reasons – Energy usage (our focus today) – E-Waste – IT services that advance the organization • “Green IT” is becoming a buzzword to sell products and services – Gartner terms it “greenwashing” – A lot of conflicting messages and bogus claims © 2008 Jupitermedia Corporation Green IT and Energy Efficiency Cost Savings Intense Pressure Brand Reputation Regulatory Compliance -Customers - Investors -Employees Protecting the Environment © 2008 Jupitermedia Corporation Prioritization, Command & Control © 2008 Jupitermedia Corporation Supporting the Organization’s Green Strategy • The environment and being “green” is an organizational issue – – – – – Management of ecological impacts is a necessary condition Green needs to support the organization’s goal(s) The Board establishes the goal(s) for the organization The Board hires and directs management This Board-Management linkage is true organizational governance – Management must take the appropriate steps to • Move towards the goal (create value) • Protect the goal (protect value) • Corporate Social Responsibility (CSR) Programs • IT is part of the larger organizational system – IT’s green efforts need the proper context © 2008 Jupitermedia Corporation The Green IT Process • Manage Green IT as a process because: – Inputs and Outputs – Sub-processes – Roles and responsibilities • Process Owner • Process Manager – Metrics and reporting – Process integration is vital • “The goal of Green IT is to support the green objectives of the organization as defined by the Board and/or a Corporate Social Responsibility management group.” © 2008 Jupitermedia Corporation Improvement Opportunities © 2008 Jupitermedia Corporation Virtualization • Reduce the number of systems consuming power • Improve average utilization • Servers – Average 6-10% utilization – Reduction could be N+1 or 2(N+1) depending on fault tolerance • Clients – Enable use of thin clients with lower power requirements – How many are left on 24x7 today? • Improved management capabilities across the board • Note – high-performance high-density blade servers can create challenges as well so plan carefully © 2008 Jupitermedia Corporation Cloud Computing and SaaS • Why host at all? • Providers are building mega data centers • Cloud Computing – Move the hardware into the Internet to a provider – Decouples hardware from service – Key feature – massive scalability • Software as a Service – Technically different from cloud computing – SaaS could be considered Cloud Computing if massively scalable • Moves emphasis to network management – Need high-availability, adequate performance, security, etc. • Due diligence is critical to manage risks – What if the provider goes out of business? – What do they do for security? – What do they do for fault tolerance? … etc., etc. © 2008 Jupitermedia Corporation Power Management Software • Newer systems have more features – Servers, desktops, printers, copiers, etc. • Vendors have made a lot of headway – Faster power ups – Phased power up of resources • Appropriate for user driven systems – Servers exhibiting prime time demand – PC’s only used during business hours • Be sure to test settings before deploying • Ensure preproduction and production platforms match! © 2008 Jupitermedia Corporation Reductions in Printing • • Printers in general consume power Personal printers can be very inefficient – Personal laser printer energy bills can exceed toner costs – Often lack extensive power management features – Are often left on 24x7 • Paper causes a three dimensional challenge – – – – Cutting trees reduces CO2 absorption Considerable power is used to create it Power is used to print it A considerable amount of it results in waste • Recycled to some extent • Landfill • Opportunities for – – – – Electronic forms and workflow Online reports Imaging Balance is needed – impacts of printing vs. impacts of escalating storage demands © 2008 Jupitermedia Corporation Telecommuting & Travel Reduction • Enabling employees to productively and securely work from home – High-speed networking – Security tools and training – Enabling applications for remote access • Web-based, Citrix, etc. • Facilitating remote collaboration to reduce travel – Online presentations / meetings – Remote collaboration tools – Potential scope: employees, vendors, customers © 2008 Jupitermedia Corporation Optimize Application/Service Design • Design with services in mind – not just applications – Ongoing operating costs can be far higher that purchase/implementation costs • Requirements need to factor in Green IT standards • Staff needs appropriate on-going training • Investigate / implement – Virtual environments – Remote users – Judicious use of resources vs. requiring 100% of resources 100% of the time (use a tiered capacity utilization models) – Power management capabilities – Platform as a Service (PaaS) © 2008 Jupitermedia Corporation Optimize Data Storage • Storage demands are exploding • Can’t store everything forever • Storage consumes power and generates heat • Establish data retention requirements • Need an Information Lifecycle Management (ILM) process • Need to normalize data designs • Utilize compression to reduce space requirements • Adopt tiered storage models – Online, near-line and offline storage • Platform as a Service (PaaS) or other outsourced model – Use a service to facilitate storage © 2008 Jupitermedia Corporation Optimize Business Processes • IT helps functional areas create and protect value • Need to enable them to attain green objectives including improving energy efficiency • Use Theory of Constraints to understand the goal and the greatest constraint • Lean – Philosophy about waste reduction and obtaining value – Wasted time, wasted materials, over design -- Non-value add • Six Sigma – Attention and tools to identify defects and drive down the costs of rework • Lean Six Sigma (LSS) - address defects, time wasted and increase overall speed while reducing cost • IT is a tool to enable the business in pursuit of the above © 2008 Jupitermedia Corporation Examples • • • • • • • Improved scheduling reducing inter-facility materials movements (Fuel savings) Improved demand planning reducing expedited shipments (Fuel savings) Online collaboration tools reduces travel related to the design of a new product or service Use or portable terminals to reduce inventory related paper forms such as requests, transfers, etc. Reduction in paperwork by implementing forms for paid time off, suggestions, service requests, etc. Move to electronic invoices to customers and online customer service Charge customers for power usage in the data center to drive accountability and cost:benefit © 2008 Jupitermedia Corporation Continuous Improvement • • The first step is only the beginning of a journey Needs will change as technologies and the world changes • Leverage metrics where possible to track status • Conduct quarterly reviews of progress • Maintain the tone from the top • Formally schedule reviews to assess the current state and look for new opportunities © 2008 Jupitermedia Corporation Where do we want to be? Vision and Objectives Where are we now? Audits / Assessments How do we get to where we want to be? Process Improvement (Leverage Best Practices) How do we monitor Progress? Metrics and Critical Success Factors New Pocket Guide – The Governance of Green IT • Available from IT Governance Publishing • Covers Governance and Process Considerations • Focuses on data centers and power consumption • Introduces the Green IT Process in More Detail • Target publish date is December 11, 2008 • Pre-orders Now • International order site: www.itgovernance.co.uk/products/2106 • US order site: www.itgovernanceUSA.com/product/1827.aspx © 2008 Jupitermedia Corporation Additional Resources • The News - Archive, RSS and Email Subscription Instructions http://www.spaffordconsulting.com/dailynews.html • George’s Green IT Resource Page http://www.spaffordconsulting.com/GreenITResources.html © 2008 Jupitermedia Corporation Thank you for the privilege of facilitating this webcast George Spafford George.Spafford@Pepperweed.com http://www.pepperweed.com The News - Archive, RSS and Email Subscription Instructions http://www.spaffordconsulting.com/dailynews.html © 2008 Jupitermedia Corporation Sponsor Slides Placeholder © 2008 Jupitermedia Corporation Questions? © 2008 Jupitermedia Corporation On Demand Green IT webcasts • Governing IT in a Green World Originally presented on December 2, 2008 http://solutions.internet.com/5341_default • Implementing a Green Data Center Originally presented on July 21, 2008 http://solutions.internet.com/4991_default © 2008 Jupitermedia Corporation Thank you for attending If you have any further questions, e-mail webcasts@jupitermedia.com For future internet.com Webcasts, visit www.internet.com/webcasts © 2008 Jupitermedia Corporation