C H A P T E R 4 FOUR Understanding Market Opportunities McGraw-Hill/Irwin ©2008 The McGraw-Hill Companies, 1-1 All Rights Reserved Cell Phones 2005 2 billion users Third generation phones very popular 30% in Japan and 93% in Korea Developing markets Manufacturer Market driven by phones with new features, very volatile Some consolidation among providers Difficult to get licenses 1-2 4-2 4Cs Company Context Competition Customer How attractive is the market we serve or propose to serve? How attractive is the industry in which we would compete? Are the right resources in places to effectively pursue the opportunity at hand? 1-3 4-3 The Seven Domains of Attractive Opportunities Industry Domains Market Domains Macro Level Micro Level (Exhibit: 4.1.) Market Attractiveness Industry Attractiveness Mission, Aspirations, Propensity for Risk Ability to Execute on CSFs Team Domains Connectedness up and down Value Chain Target Segment Benefits and Attractiveness Sustainable Advantage 1-4 4-4 The Seven Domains of Attractive Opportunities Market Domains Market Attractiveness Industry Domains Industry Attractiveness 1-5 4-5 Discussion Question 1.What’s a market? 1-6 4-6 Discussion Question 2. What’s an industry? 1-7 4-7 Discussion Questions 3. Is the market vs. industry distinction important? Why or why not? 1-8 4-8 Discussion Questions 4. Do macroenvironmental trends matter? What are their implications? 1-9 4-9 Macro Trend Analysis: Demographic environment Sociocultural environment Economic environment Regulatory environment Technological environment Natural environment 1-104-10 1-114-11 1-124-12 1-134-13 1-144-14 Discussion Question Let’s identify a trend or two of each type and consider what businesses might be affected. 1-154-15 Discussion Question 5.What are the key questions a macro trends analysis should answer? 1-164-16 Discussion Questions 6. Does industry attractiveness matter? Why or why not? 1-174-17 A Tool for Assessing Industry Attractiveness: Porter’s Five Forces Threat of new entrants Bargaining power of suppliers Rivalry among existing industry firms Bargaining power of buyers Threat of substitute products Source: Adapted from Michael E. Porter, “Industry Structure and Competitive Strategy: Keys to Profitability,” Financial Analysts Journal, July-August 1980, p. 33. 1-184-18 1-194-19 Discussion Question 7. If you are preparing a marketing plan, where’s the best place to look for information about macro trends? 1-204-20 Discussion Question 8. What’s the difference between the macro and the micro level of analysis? 1-214-21 The Seven Domains of Attractive Opportunities Market Domains Macro Level Micro Level Industry Domains Market Attractiveness Industry Attractiveness Mission, Aspirations, Propensity for Risk Ability to Execute on CSFs Team Domains Connectedness up and down Value Chain Target Segment Benefits and Attractiveness Sustainable Advantage 1-224-22 Understanding Markets at the Micro Level • Involves looking individually at customers to understand the attractiveness of the target segment 1-234-23 Understanding Industries at the Micro Level • Involves looking at the company and whether it has a sustainable competitive advantage 1-244-24 1-254-25 1-264-26 The Seven Domains of Attractive Opportunities Market Domains Macro Level Micro Level Industry Domains Market Attractiveness Industry Attractiveness Mission, Aspirations, Propensity for Risk Ability to Execute on CSFs Team Domains Connectedness up and down Value Chain Target Segment Benefits and Attractiveness Sustainable Advantage 1-274-27 The Team Domains • Opportunities are only as good as the people who will pursue them 1-284-28