COMPENSATION Third Canadian Edition Milkovich, Newman, Cole 7-1 © 2010 McGraw Hill Ryerson THE PAY MODEL STRATEGIC POLICIES ALIGNMENT COMPETITIVENESS TECHNIQUES INTERNAL STRUCTURE PAY STRUCTURE INCENTIVE CONTRIBUTORS STRATEGIC OBJECTIVES EFFICIENCY Performance Quality Customers Stockholders Costs PROGRAMS FAIRNESS MANAGEMENT EVALUATION COMPLIANCE 7-2 © 2010 McGraw Hill Ryerson External Competitiveness refers to the pay relationships among organizations - the organization’s pay relative to its competitors shaped by three factors: 1. labour market (supply and demand) 2. product/service market (competition) 3. organizational factors (e.g., size) 7-3 © 2010 McGraw Hill Ryerson Pay Level and Pay Forms Pay level refers to the average of the array of pay rates paid by an employer. ( Base + Bonuses + Benefits + Options) # of Employees Pay forms refer to the mix of the various types of payments that make up total compensation. 7-4 © 2010 McGraw Hill Ryerson External Competitiveness Policies 1. pay level that is above, below, or equal to competitors, and 2. the mix of pay forms relative to those of competitors. 7-5 © 2010 McGraw Hill Ryerson External Competitiveness Objectives Control Labour Costs Attract and Retain Employees 7-6 © 2010 McGraw Hill Ryerson Pay Level Decisions Impact Labour Costs Labour Costs = Number of Employees x Pay Level 7-7 © 2010 McGraw Hill Ryerson Labour Demand The marginal product of labour is the additional output associated with the employment of one additional human resource unit, with other production factors held constant. The marginal revenue of labour is the additional revenue generated when the firm employs one additional unit of human resources, with other production factors held constant. 7-8 © 2010 McGraw Hill Ryerson Supply and Demand at the Market and Individual Employer Level Market level Employer level $100,000 Pay for business graduates Pay for business graduates $100,000 $50,000 $25,000 $50,000 Supply to individual employer $25,000 100 1000 Number of business graduates available 0 5 10 15 20 25 Number of business graduates hired 7-9 © 2010 McGraw Hill Ryerson Labour Demand Theories and Implications Theory Compensating differentials Prediction Work with negative characteristics requires higher pay to attract workers. Efficiency wage Above-market wages will improve efficiency by attracting workers who will perform better and be less willing to leave. Signaling Pay policies signal the kinds of behaviour the employer seeks. So What? Job evaluation and compensable factors most capture these negative characteristics. Staffing programs must have the capability of selecting the best employees. Work must be structured to take advantage of employees’ greater efforts. Pay practices must recognize these behaviours by better pay, larger bonuses, and other forms of compensation. 7-10 © 2010 McGraw Hill Ryerson Labour Supply Theories and Implications Theory Prediction So What? Reservation wage Job seekers won’t accept jobs whose pay is below a certain wage, no matter how attractive other job aspects. Pay level will affect ability to recruit. Human capital The value of an individual’s Higher pay is required to skills and abilities is a function induce people to train for of the time and expense more difficult jobs. required to acquire them. 7-11 © 2010 McGraw Hill Ryerson Product Market Factors and Ability to Pay Two key product market factors affect ability of a firm to change price of its products or services Level of product demand – Puts a lid on maximum pay level an employer can set Degree of competition – In highly competitive markets, employers are less able to raise prices without loss of revenue 7-12 © 2010 McGraw Hill Ryerson Organization Factors Industry and technology Employer size Employee preferences Organization strategy 7-13 © 2010 McGraw Hill Ryerson Competitive Pay Policy Alternatives Pay with Competition (Match) Flexible Policies Lead Policy Lag Policy 7-14 © 2010 McGraw Hill Ryerson Pay Mix Policy Alternatives Performance - Driven Benefits 17% Options Base 50% 16% Bonus 17% Work - Life Balance Benefits 30% Market Match Benefits 20% Options 4% Bonus 6% Base 70% Security (Commitment) Benefits 20% Base 50% Options 10% Bonus 10% Base 80% 7-15 © 2010 McGraw Hill Ryerson Some Consequences of Pay Levels Contain operating expenses (labour costs) Increase pool of qualified applicants Increase quality and experience Competitiveness of total compensation Reduce pay-related work stoppages Reduce voluntary turnover Increase probability of union-free status 7-16 © 2010 McGraw Hill Ryerson Conclusion there is no ‘going rate’, conscious pay decisions are made by managers both product/service market and labour market competitors impact the pay level and mix decisions alternative pay level and mix decisions have different consequences pay policies need to be designed to achieve specific pay objectives the pay level and mix must be properly positioned relative to competitors 7-17 © 2010 McGraw Hill Ryerson