MARKETING PLAN Launch of Awareness & Fund Collection Drive for “MY VILLAGE – MY HOPE” A Rural Development Project in Jaffer Jokhio Village, Gharo. CURRENT MARKET SITUATION The Market for developmental projects and CSR projects by companies and NGOs is quite active and is growing in importance in terms of budget allocation and publicity. The charity drive for collection of funds is often aggressive, convincing and credible in nature. Several developmental projects ensure publicity via media. While many groups do not undertake projects just to gain social acclaim, however, they increase the visibility of their activities and create awareness during the peak season for donations, that is, during Ramadan. Most of the projects by Karachi based NGOs and Companies have long-term developmental objectives such as in education (Citizen’s Foundation), sewerage and sanitation network development (Orangi-Pilot Project) and so on. There are very few notable projects that incorporate new, efficient technologies in providing solutions for prevailing problems. Target Market Description Target Market 1: SZABIST’s entire student body, comprising of all programs and disciplines. The student body: a. By nature of their age-range, are novelty and variety seekers. b. Majority of them are financially dependent. We will be “fighting for share of pocket” as they have limited disposable income. c. Pre-occupied with their prime goal of acquiring average/above average GPA in a competitive environment. They seek recognition for their involvement in noteworthy social/business activities. d. Balancing heavy workload in curricular, co-curricular and extra curricular activities. e. Give importance to social life and use of social media. f. Display moderate level of patriotism, but majority is pessimistic and despondent about the country’s future making this target market less prone to contributing to developmental project. Target Market 2: Corporations, NGOs and foreign agencies, which can provide funding. a. Corporations have their CSR budgets b. International NGOs and foreign agencies provide aid for rural development projects to under-developed countries, on humanitarian ground. c. Want to project themselves as active CSR initiators d. Want to associate themselves with credible projects that have long term impact and realizable, measurable targets and attainable objectives. Product Review The product is the Rural Development Project at Jaffer Jokhio Village. It is a CSR Project based on introduction of new technologies as sustainable solutions for the village. a. Sustainable water solution: Find underground water source and attach solar pump to bring water to the surface for use. (Desalination equipment if required). b. Sustainable energy solution: 1) Provide Micro wind turbines. Each Micro wind turbine will generate up to 5KW of electricity and total of 3 turbines will be provided for meeting minimum electricity needs of the 42 households. c. Sustainable Energy solution for Cooking: Solar thermal stoves. One for each household. d. Sustainable Sewerage solution: Soak pit latrines (if there is no risk of the sewerage water seeping into underground clean water systems. Communal latrine cabins can be set up, which are made of fiberglass and sewerage lines can be connected to these latrines to take the sewerage away to the main sewerage system. e. Sustainable solution for Health Facilities. Regular visits by general physician, and lady health worker. f. Sustainable solution for educational facilities: For girls (lady teachers), separate class rooms for each grade, and provision of essential stationery. Competitive Review The direct competitors for our project are course-related projects, projects by student societies, and projects by other institutes that are publicized in SZABIST. Course-related projects begin their publicity and occur in the second half of the Spring or Fall semester. Student societies also organize projects, often financed by sponsors and the SSC budget. These projects also compete for attention and share of pocket of the student body. The indirect competitors are the projects that are not CSR related, nor based on humanitarian grounds but they compete for the attention, time and money of the students. The purpose of these projects might be entertainment, sports, self-development and training but they charge an amount for registration/ participation and thus leave less disposable income with the students to give to a CSR project like “My village – My hope”. OBJECTIVES AND ISSUES First Semester Objectives Create awareness about this project amongst the target market. Then advance this awareness to a sense of ownership of the village for its betterment. Convert the conviction into “intention to contribute”. Targeted collection of funds Rs. 100,000. Second Semester Objectives Brand activation of “My Village – My Hope” via events and experiences. Renew the affiliation of student body with the adopted village, by sharing developmental activities undertaken and the tangible outcome of the investment made in the project. Convert the conviction into “intention to contribute” Targeted collection of funds Rs. 100,000. Issues The marketing activities require a budget and manpower for implementation after approval. SDRC needs to have a marketing budget approved specifically for this project. Also a core strategic group has to be formed consisting of volunteers has to be formed. The members of this group will be students of SZABIST. The perception about the project in the minds of the target market has to be carefully crafted since we do not want it mis-understood as if the villagers are desperate or on the brink of disaster.“My Village – My Hope” has to stand for introduction of self-sustaining solutions that work in the long-term and the students have to feel that they are part of the solution. MARKETING STRATEGY The umbrella strategy that will be adopted is MARKET DEVELOPMENT STRATEGY, whereby the same product i.e. the rural development project which was previously marketed to the Vice Chancellor, Faculty and Staff of SZABIST and is now going to be marketed to a new segment, the student body. The project already exists but the new market segment will be targeted to gain its share of mind, share of heart and then share of pocket. Positioning This project’s brand name is “My Village – My Hope”. It is positioned as SZABIST’s own village. It is SZABIST’s attempt at helping to remove the desolation and deprivation of neglected rural inhabitants. For the students of SZABIST this should be their village – their hope. The students should closely identify with this project’s noble objectives. This project will be a source of pride, for they will know it to be their universities project and they will feel that through this project they will be able to contribute towards the sustainable, technology- based development in rural Sind. Product Strategy The Core Benefit is “pride in my university’s demonstration of social responsibility, satisfaction by contributing to community welfare in a substantial way” The Actual Product is the Jaffer Jokhio Village project where the first solution we want to invest in is the provision of sufficient sweet water. Next. The provision of alternative energy sources for heating and lighting. Thirdly, the hygiene and sanitation solution with rural sewerage system or soak-pit latrines . The Augmented Product the publicity of SZABIST’s CSR initiative based on green technologies. This will enhance the reputation of SZABIST in the academic world and in the corporate sector. Secondly, students will get a chance to engage in this project both personally and have a financial stake in it too, and learn from the experience of helping a rural community. The related activities, events, seminars, talks and visits will all be part of the augmented product and add to the experience of contributing to a sustainable development project. Pricing strategy Since this is a fund collection drive, all donations will be in varying monetary value, depending on the donors’ willingness and ability to contribute. The ticket price of charity events such as a sports tournament, move screening, food stalls, handicraft stalls will depend upon the cost and mark up % decided to collect sufficient funds from each event. For most events the strategy to adopt should be “Mark-up Pricing Strategy”. Distribution Strategy This is not applicable since the project is a “cause” and cause-related marketing does not have requirements for distribution. The distribution will be through placement of DONATION BOXES at the two campuses. Under the security guards care, each donation box will be placed at the entrance of 90 and 100 SZABIST. These point are easily accessible by the student body and will allow them to make anonymous contribution of any amount to the project fund. The message on each Donation box should be: “My Village – My Hope” Have you done your bit? OR “My Village – My Hope” Share if you Care However, if the target market wishes to visit the village it should be arranged as a proper event and transportation can be rented and the whole field trip can be planned to give maximum exposure and an impactful experience of the on going efforts. Also interaction with the villagers will help the visiting group empathize with them and identify more closely with the villagers. Marketing Communication Strategy The tools to be used for communication are: 1) Advertising: Desktop Ads through computer labs in 90 and 100 campuses. A4 sized flyers on Notice boards will also be used. 2) Infomercials: The documentary on the village will be screened on various occasions and venues within SZABIST. The documentary can be screened in classrooms or in the cafeteria at 100 campus. 3) Public Relations: The SDRC team will enhance the credibility, reliability and authenticity of this project through public relationing. News stories and feature articles in VERVE newsletter, SDRC blog. We must build a good "corporate image" for SDRC by heading off unfavorable rumors, stories, and events. 4) Direct Marketing : The core strategic group of student volunteers can be trained to make a brief presentation in classrooms and then ask them to make these class room presentation at least once in every class covering all sections of all programs. 5) Word of Mouth Marketing through opinion leaders such as the SSC president, general secretary and treasurer also via the Green Society at SZABIST. WOMM can also be conducted by the core strategic group of student volunteers working directly on this project. 6) Social Media Marketing (Face book): This is the most effective communication tool to capture student attention where it is mostly accessible. Set up a Facebook page especially for this project and keep updating it. Use it for interactive marketing. Upload pics of the village on this page and tag many students on it. Invite students to like this page and comment on the initiative of SZABIST. Ask students to suggest ways and means to further improve the living conditions in the village. 7) Events and Experiences: Trips to the village can be organized to take groups of enthusiastic students who want to see the village. Also, a stall can be set up on campus displaying the arts and crafts created by the women in the village. These items, if acquired in large quantities, can also be sold and the sales revenue remitted to the makers. Also, entertainment events, food stalls, movie screening, sports events can be organized as charity events to collect funds in the form of sales revenue. Marketing Organization Mr. Masood Ahmed Research Officer Ms. Jaya Santosh Research Officer Core Strategic Group of Student Volunteers Total 6 in number ACTION PROGRAMS Date Duration Activity Person in-charge To be filled out when the time lines are decided. The Marketing Communication Strategy simply has to be fitted here with deadlines and assigned to persons in charge. BUDGETS The budget will be sourced from Sponsorships and the SDRC Budget. Possible sponsors include: 1) PSO 2) Byco CONTROLS The control measure would be implemented to ensure the implementation and desired impact of the marketing strategy and plan. Feedback controls should be conducted to check the reach and positioning of the project in the minds of the target market at the end of the first semester. The effective utilization of the funds and its communication to the target market will prove to be a control measure as it will ensure transparency, and accountability of the project leaders and enhance the projects image for brand building and fund collection in the future.