01/09/2009
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At the end of this session, the participants
will be able to:
◦ Define Person Centered Planning, Personal
Outcomes and Self-Determination
◦ Explain the difference between traditional planning
and Person Centered Planning
◦ Explain the consumer’s choices when utilizing
Personal Outcomes
◦ Explain the principles for using Personal Outcome
Measures
◦ Explain the steps to using outcomes in planning
01/09/2009
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Explain the qualities of good planning
Define the consumer’s role in planning
Describe the members of the team
Explain the importance of Self-Determination
Explain the importance of making choices
Express ways to utilize Person Centered Planning,
Personal Outcomes and Self-Determination while
participating in Choice Making Activities
01/09/2009
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People with disability labels have been
excluded from the mainstream of society for
centuries.
Because of this lack of access to and
involvement in community life, the value of
certain groups of people has not been fully
realized.
01/09/2009
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Person-centered planning attempts to
identify and highlight the unique talents, gifts
and capabilities inherent in everyone.
Explore and discover where in the “real” world
these gifts can be shared and appreciated,
and where the person’s contributions and
social roles will be valued.
01/09/2009
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Focuses on the desires and abilities of the
individual
Involves a team of family members, friends,
professionals and the consumer
Team members are chosen by the consumer
01/09/2009
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Team identifies skills and abilities of the
consumer that can help achieve goals of
competitive employment, independent living,
continuing education and full inclusion in the
community
Identifies areas where consumer may need
assistance and support
Team decides how to meet those needs
01/09/2009
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Views consumers with disabilities as
“deficient” and unable to contribute to
community
Invites discrimination, ridicule and abuse
Focuses on consumer deficits, perceived lack
of skills or talents
Goals centered on “fixing” the consumer
01/09/2009
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Focuses on the negative
Encourages institutionalization of consumers
with disabilities
Works from the theory that consumers with
disabilities are not qualified to decide for
themselves how they want to spend their lives
Contrary to values of freedom and liberty
01/09/2009
Person Centered
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Traditional
Focus on the person
and their goal
Focus on the
program standard
Changes in service
based on the person’s
needs and wants
Changes in service
based on the
organization’s
decisions
01/09/2009
Person Centered
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Traditional
Program designed for
the person
Person assigned to
the program
Performance
expectations defined
by the person
Performance
expectations
defined by the
program
01/09/2009
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The consumer sets the agenda
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The consumer chooses the team
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The team works on the consumer’s agenda
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There are measurable accomplishments
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The team celebrates those accomplishments
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The plan is about the individual’s life
01/09/2009
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Team meets once a year
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Planners are mainly professionals
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Programs drive the plan
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Nothing seems to change
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Meetings are a drudge
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The plan is about a document
01/09/2009
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Goals that we set for ourselves; they are
defined from the person’s perspective
Items that each of us individually identify as
important to us
Standards by which we measure the quality of
our life
Individual and vary from person to person
01/09/2009
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Personal outcomes have no standard
definition, there is no “right” answer
The agency and staff should not only provide
needed supports, but help the consumer
develop natural supports in the community
that will assist in reaching goals
None of us reach our personal outcome goals
without support from others, like family or
close friends
01/09/2009
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Grouped into three factors:
◦ My Self – Who I am as a result of my unique
heredity, life experiences and decisions
◦ My World – Where I work, live, socialize, belong and
connect
◦ My Dreams – How I want my life (self and world) to
be
01/09/2009
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Chose personal goals
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Choose where and with whom they live
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Choose where they work
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Have intimate relationships
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Are satisfied with services
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Are satisfied with their personal life situations
01/09/2009
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Choose their daily routine
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Have time space and opportunity for privacy
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Decide when to share personal information
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Use their environments
01/09/2009
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Live in integrated environments
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Participate in the life of the community
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Interact with other members of the community
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Perform different social roles
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Have friends
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Are respected
01/09/2009
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Choose services
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Realize personal goals
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Are connected to natural support networks
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Are safe
01/09/2009
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Personal outcomes put “listening to” and
“learning from” the consumer at the center
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Personal outcomes provide a guide to
person-directed planning
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Enable agencies to identify consumer’s
priorities
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Knowing about priorities directs planning
efforts
01/09/2009
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It is unlikely that any two people define an
outcome in the exact same manner
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People define their outcomes based on their
own experiences
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Personal outcomes reinforce diversity
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The agency should provide the needed
supports after the consumer defines their
outcomes
01/09/2009
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Identifies the consumer’s desired personal
outcomes
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Is directed by the consumer
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Builds on what we know about the consumer
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Links the efforts of many people
01/09/2009
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Builds commitment to the consumer
Once the consumer’s personal outcomes are
determined, planning should begin as to how
to achieve those outcomes
Planning is an ongoing, day-to-day, minuteto-minute process
01/09/2009
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Gather information
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Understand the Consumer’s vision
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Develop action plans
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Implement, evaluate, refine plans
01/09/2009
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Tailored to the dreams, goals and needs of
the consumer
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Results in real actions and outcomes for that
individual
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Builds and sustains relationships
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Team works together to solve problems and
assist the consumer in building a more
desirable future
01/09/2009
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Most important step in planning
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May require creativity and investment
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Doesn’t stop with the assessment or planning
process
01/09/2009
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The consumer must direct the action (nonnegotiable)
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The vision for the consumer must come from
the consumer and his/her life experiences
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The consumer works as a partner with service
personnel to ensure staff understand his/her
desires and needs
Plan is build around the consumer’s vision for
his/her life
01/09/2009
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Planner focuses on the consumer’s interests,
gifts and talents
Team members know the individual and
appreciate the consumer’s gifts and talents
Team works to discover the consumer’s
agenda and designs a process that works for
that consumer
01/09/2009
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Invite the “right people” to plan
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People who know the consumer and his/her
wished, dreams, desires
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Family members and friends; people who
have contacts in the community that can help
the consumer reach their goals
Naturally occurring relationships and
resources
01/09/2009
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Identify outcomes most important to the
consumer
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What is the consumer’s vision?
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Describe the consumer’s current situation
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Identify what’s going on that supports
outcomes for the consumer
01/09/2009
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Consider the effectiveness of the support
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Look for BOTH barriers and opportunities
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Identify need for more information
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Obtain information: Ask the consumer, Ask
someone who knows them best, Observe,
Read documentation and assessments
01/09/2009
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Spend time with the consumer to see what is
behind their hopes and dreams
Develop a vision grounded in the consumer’s
preferences
Seek to make the ideal a reality, not just
settle for a compromise because it is easier
or quicker to accomplish
01/09/2009
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Team should be doers, not just talkers!
Develop concrete goals and action steps to
achieve those goals
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Develop supports within the community
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Celebrate accomplishments together
01/09/2009
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Explore every option for available resources,
supports and assistance for the consumer
Ongoing listening, learning, reflecting and
taking action
Be aware that individuals are constantly
changing, as do their wants, needs and
desires
01/09/2009
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Definition
A strong voice for and by people with
disabilities, promoting independence,
empowerment, leading by example,
communicating, networking and encouraging
each other
All about making their own personal
choices
01/09/2009
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Decreases behavior support concerns
Consumers are satisfied and happy with their
lives
People are more motivated
People are living the type of lifestyle they
want
01/09/2009
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Choice making is a balance between
risk taking, support and safety
01/09/2009
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Teach consumers how to communicate clearly
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Teach consumers to select preferred options
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Give consumers greater control
01/09/2009
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Choices should be made in stimulating
environments and situations
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Choices should be meaningful options that
lead to preferred events or more control
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Once choice is communicated it must be
honored
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Choice making has to be a pleasant
experience
01/09/2009
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Identify the consumer’s likes and dislikes
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Sample additional options
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Offer the menu of options
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Ask and then WAIT
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Respond immediately
01/09/2009
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Identify the consumer’s likes and dislikes
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Take a realistic look at the consumer’s daily
routine
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Look for opportunities for choice making in
daily routine
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Arrange for choice making options
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Respond to choices make
01/09/2009
Steps of Activity
Choice Options
Take vacuum to room
Would you like to take the vacuum to
the porch or the living room?
Plugs vacuum into the outlet
Would you like to use the outlet on this
wall or that wall?
Gets carpet deodorizer
Would you like to use Country Air of
Herbal Scent?
Sprinkles deodorizer on carpet
Would you like to start sprinkling the
deodorizer by the table or the chair?
Begins vacuuming area
Would you like to begin vacuuming by
the chair or the table?
01/09/2009
Steps of Activity: Wiping Table
Choice Options
Get cleaning cloth
Get Cleaner
Spray table
Wipe table
Put supplies away
01/09/2009
Steps of Activity:
Listening to Music
Choice Options
Select music
Put music in player
Listen to music
Turn off music
01/09/2009
Steps of Activity: Take a bath
Choice Options
Run water and check temperature
Get in tub
Soap body
Rinse body
Get out of bathtub
01/09/2009
Steps of Activity: Combing
someone’s hair
Choice Options
Get comb
Part hair
Comb hair
Hair Style
Hair Accessories
01/09/2009
Steps of Activity: Shaving face
Choice Options
Get razor
Wet face
Get shaving cream
Shave face
Dry face
01/09/2009
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Each student should think of an activity they
may be assisting a consumer with, record the
steps of the activity and choice options.
Record this assignment on the next page
01/09/2009
Steps of Activity
Choice Options
01/09/2009
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Self Determination means supports
provided are based upon personal
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Preferences
Choices
Interests
Needs
Supports enable the consumer to live the
lifestyle they want to live
01/09/2009
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Take risks
Make mistakes
Learn what they like and dislike
Learn what they want and need
Learn to communicate what they want and
need
Make decisions and know where to go for
advise/support
Work toward achieving the lifestyle of their
preference
01/09/2009
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Students will view the video from the below
website:
http://www.txddc.state.tx.us/resources/publicatio
ns/NextStepVideo.asp
Click on“The Next Step Video (English) Open Caption”
Then click on “Download the Movie”
When the screen appears, click on the
to play
the movie (You may have to click on the viewer on
the bottom task bar)
01/09/2009
01/09/2009