MGTK 303.101 – Fall 2014
MGMT 303.110 (CRN: 80324), Supervisory Management
Tuesdays and Thursdays, 1:00 PM to 2:15 PM
Fall Semester, August 25 to December 12, 2014
Founder’s Hall, Room 410
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on safety-related information, regardless of your location.
Instructor:
Department:
Office:
Phone:
E-mail:
Office Hours:
ADMIN
ASSISTANT:
Mr. John La Lone, Asst. Professor. BS-BA, MS-HRM.
Management, Marketing, and Administrative Systems
Room 318L
(254) 519-5472
jlalone@tamuct.edu
August 25 to October 19, 2014 (By Appointment only):
Monday and Wednesday: 2:30 PM to 4:30 PM.
Tuesday and Thursday: 11:00 AM to 12:30 PM, & 2:30 PM to 5:00 PM.
October 20 to December 12, 2014. (By Appointment only)
Monday and Wednesday: 2:30 PM to 4:00 PM.
Tuesday and Thursday: 11:00 AM to 12:30 PM & 2:30 PM to 5:30 PM.
You must call Admin Assistant to make appointments.
(254) 519-5437
Fax (254) 501-2825
Mode of instruction and course access
This course is a Face-to-Face lecture and also uses On-Line (LOC) components on TAMUCT’s
Blackboard system (referred to by me hereafter as BB). Once you are in BB, there is tab on the left
labeled “Online Learning” that will have additional BB resources if you are unfamiliar with BB. It
is essential that you have a familiarity with the use of Power Point, Microsoft Word, the Internet,
copying and pasting information and attaching documents at a minimum.
I have posted both my normal power point slide notes (green links). Always try to use a reliable
computer with a reliable connection for activities, especially on quizzes and exams! Also, any PDF
files may take a few moments to open. You may only see a plain background as they load.
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MGTK 303.101 – Fall 2014
1.0
Course Description
Investigates the role, function, and responsibilities of the supervisor in modern organizations
through study of sociological and psychological theories in human relations. The primary emphasis
is on development of supervisory skills in communications, motivation, discipline, morale, and
grievances as they arise in superior-subordinate relationships. Prerequisite: MGMT 301 or approval
of department head.
2.0
Expanded Course Description
Course is designed to develop the knowledge base of principles and practices of management at the first
or supervisory level of management. Students will develop practical skills that will allow them to
become successful first level managers.
3.0
Expected Student Outcomes
3.1.
Knowledge upon completion of the course students will have an understanding of:
a. Issues of supervision in a diverse workplace
b. Process of sound and creative decisions
c. Principles of interpersonal communication
d. Theories and practices of motivating today’s employees
e. Principles of managing change and innovation
f. Ethics and organization politics
g. Supervisory planning
h. Time management
i. Organizing and delegating
j. Understanding work groups and teams
k. Staffing
l. Training and employee development process
m. Equal employment opportunity requirements and compliance
n. Counseling and supporting employees
o. Principles and theory of leadership
p. Handling conflict and stress
q. Principles appraising and awarding performance
r. Employee and labor relations
s. Supervisory control and quality
t. Improving productivity
u. Providing a safe and healthy work environment
3.2.
Skill upon completion of the course students will have developed skill in:
a. Supervision in a diverse workplace
b. Making sound and creative decisions
c. Improving communication skills
d. Motivating today’s employees
e. Managing change and innovation
f. Ethics and organization politics
g. Supervisory planning
h. Time management
i. IX. Organizing and delegating
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MGTK 303.101 – Fall 2014
i.
j.
k.
l.
m.
n.
o.
p.
q.
r.
i.
4.0
Understanding work groups and teams
Staffing and training skills
Understanding equal employment opportunity
Counseling and supporting employees
Developing leadership skills
Handling conflict and stress
Appraising and awarding performance
Employee and labor relations
Supervisory control and quality
Improving productivity
XIX.
Providing a safe and healthy work environment
Required Reading and Textbook
Rue, Leslie W. and Byars, Lloyd L. (2014), SUPERVISION: Key Link to Productivity, (11th
ed.) McGraw-Hill Irwin, New York
American Psychological Association. (2009). Publication Manual of American
Psychological Association (6th ed.). Washington, D.C.
5.0
Course Requirements and Performance Guidelines
5.1
Individual Participation: To ensure students have opportunities to discuss issues
and complete team-oriented assignments in class, regular participation is
expected. Reading assignments will be in accordance with this syllabus and as
assigned in class. It is important for students to become familiar with
materials/assignments prior to scheduled class session. Lectures are generally based
on text readings and current issues. Preparation for discussion will have a major
impact on credit awarded for participation.
5.2
Attendance/Withdrawals: Although attendance is highly encouraged, we recognize
that not all students are able to attend each class session. In such cases, where
attendance is required, contact the professor or program secretary with information
as soon as possible. It is not necessary to call when you are going to be late or absent
unless your absence will be for more than one class period. It is the responsibility of
each student to submit assignments and become aware of other activities missed
during absences. Remember that class participation is difficult, at best, without class
attendance, so make every effort to attend each class session.
If you discover that you need to drop this class, you must go to the Records Office
and ask for the necessary paperwork. Professors cannot drop students; this is always
the responsibility of the student. The record’s office will give a deadline for which
the form must be returned, completed, and signed. Once you return the signed form
to the records office and wait 24 hours, you must go into Duck Trax and confirm that
you are no longer enrolled. If you are still enrolled, FOLLOW-UP with the records
office immediately. You are to attend class until the procedure is complete to avoid
penalty for absence. Should you miss the deadline or fail to follow the procedure,
you will receive an F in the course.
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MGTK 303.101 – Fall 2014
1. Last day for student’s to add or drop a course without having to process manual
Texas A&M University documents is Wednesday—August 27, 2014.
2. Last day to drop a 16 Week class w/“no record is Wednesday—September 10, 2014.
3. Last day to drop a class w/a “Q” or a “W-Withdrawal” is Friday—October 31,2014.
4. DEADLINE to file for Spring 2015 Graduation is Friday—November 21, 2014.
Note # 1: In rare, emergency cases, students may qualify for an incomplete grade,
which is recorded as a “K” on the grade report and transcript. Requests for
incomplete grades must be made according to TSU policy and approved by the
instructor prior to the final week of classes. All requirements must be completed by
the end of the next long semester or the “K” is automatically changed to an “F.”
5.3
Texas A&M University-Central Texas E-Mail Account: Each student must claim
and use their Texas A&M University-Central Texas e-mail account. E-mail
correspondence between all students and your instructor will be via your Texas
A&M University-Central Texas “Blackboard” account [In case of Blackboard
breakdown…use your Texas A&M University-Central Texas student e-mail
account]. Each student will e-mail your instructor by Tuesday-September 2, 2014
via your Texas A&M University-Central Texas “Blackboard” account. That e-mail
must reflect student’s name, Texas A&M University-Central Texas e-mail address,
course number, and course title. If you have to use your Tarleton student e-mail
account, the Subject Line must reflect this course number and student’s name..
5.4
Reading Assignments: Class meetings will consist of: lecture on and review of
assigned chapters. You are expected to study the material for each assigned chapter,
prior to coming to class. See paragraph 12 for reading schedule.
5.5
Homework/Written Assignments: All end of chapter review questions, and skill
building applications, will be completed in accordance with the example I have
provided on the Blackboard for this course, and must be submitted to the instructor,
in the classroom, on the date required in the below schedule. They must be typed
single-spaced on 8-1/2” x 11” paper, using black ink.
Items submitted are expected to be of collegiate quality, language, depth and
organization. In addition to content issues, points may be deducted for poor
grammar, spelling and appearance. Unless otherwise indicated, all assignments will
have a maximum score of 10 points.
Submissions “WILL NOT” be accepted for credit after the due date [Homework and
Research Paper].”
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MGTK 303.101 – Fall 2014
I. End of Chapter “Review Questions.” To be submitted in Classroom on Due Date.
Format for submission is on the Blackboard for this course.
Chapter
1
2
3
4
5
6
7
Page
16
38
62
84-85
103
124
149
Assignment
Study Chapter & Answer CRQ’s 1-7
Study Chapter and Answer CRQ’s 1-8
Study Chapter and Answer CRQ’s 1-15
Study Chapter and Answer CRQ’s 1-6
Study Chapter and Answer CRQ’s 1-11
Study Chapter and Answer CRQ’s 1-11
Study Chapter and Answer CRQ’s 1-13
Due Date
Sep 2, 2014
Sep 9, 2014
Sep 16, 2014
Sep 23, 2014
Sep 30, 2014
Oct 7, 2014
Oct 14, 2014
II. Skill Building Incidents. To be submitted in Classroom on Due Date. Format for
submission is on the Blackboard for this course.
Chapter
1
2
3
4
5
6
7
Page/
Incident #
1-1
P 17
2-1
P 40
3-1
64-65
4-1
86
105
5-1
126
6-1
7-1
133
Title/
Assignment
Due Date
Promo to Supv.
Study/Ans Q 1-4
Sep 4, 2014
Second Chance
Study/Ans Q 1-3
Sep 11, 2014
Who Calls the Shots
Study/Ans Q 1-4
Sep 18, 2014
No Extra Effort
Study/Ans Q 1-2
Sep 25, 2014
New Boss
Study/Ans Q 1-2
Oct 2, 2014
Additional Expenses
Study/Ans Q 1-2
Oct 9, 2014
Plan for Productivity Study/Ans Q 1-3
Improvement
Oct 16, 2014
III.
Term Paper. Each student will complete a term paper on one of the topics
listed below (Only one student per topic). Your term paper will be completed and
submitted to your instructor, accompanied by a CD “R” (containing an electronic
copy of your document], in the classroom, not later than November 25, 2014.
Submissions “WILL NOT be accepted for credit after this due date.”
Your management/general business term paper must be typed double spaced on 81/2” x 11” paper, using black ink. The Publication Manual of the American
Psychological Association (6th ed.) will be used as reference regarding format issues
When you submit written work, please prepare it in typewritten form using a
format/style consistent with professional business practice. The Style Guide of the
American Psychological Association is the standard we will use. The quality of your
work is a reflection of you; always present your best side. Quality work is free of
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MGTK 303.101 – Fall 2014
spelling errors, and has a professional appearance. Please use 1” margin at top,
bottom, left and right side of page. An abbreviated topic header will be placed at the
top right of each page. It will be right aligned and will include auto-page numbering.
All assignments will be double spaced using the “color black” and Times New
Roman size 12 fonts.
All term papers must be at least twelve (12) pages in length. An “A” paper will
include at least twenty (20) references cited (with corresponding reference citations
in the paper body. A “B” paper will include at least fifteen (15) references cited
(with corresponding reference citations in the paper body. A “C” paper will include
at least ten (10) references cited (with corresponding reference citations in the paper
body. A “D” paper will include at least nine (9) references cited (with
corresponding reference citations in the paper body. And, any paper with less than
nine (9) references cited (with corresponding reference citations in the paper body)
will earn the grade of “F.” At least one-third of references [in each category above,
must be books, one third journals or magazines, and one third internet articles. Each
of the references cited must be used in the body of your term paper and “reference
citations must be made in the body of your term paper for all references cited.”
Name below in italics means student “did not” select topic—so instructor assigned
it.
TOPIC
Appraising and Rewarding Performance-Chapter 16
At Will Employment
Business Ethics (Company Handbook)
Communication Skills-Chapter 3
Counseling and Supporting Employees-Chapter 13
Developing Leadership Skills-Chapter 14
Drug & Alcohol Abuse in the Workplace
Employee Absenteeism and Turnover
Employee and Labor Relations-Chapter 17
Employee Benefits
Equal Employment Opportunity-Chapter 12
Equity-Internal & External
Ethics and Organization Politics-Chapter 6
Flex Manufacturing
Handling Conflict and Stress-Chapter 15
Hiring/Promotions [From within/without]
Improving Productivity-Chapter 19
Just In Time Supply
Managing Change and Innovations-Chapter 5
Managing Your Time-Chapter 8
Motivating Today’s Employees-Chapter 4
Organizing and Delegating-Chapter 9
Providing a Safe/Healthy Workplace-Chapter 20
ASSIGNED TO
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MGTK 303.101 – Fall 2014
Sound and Creative Decisions-Chapter 2
Staffing and Training Skills-Chapter 11
Supervision-Chapter 1
Supervisory Control and Quality-Chapter 18
Supervisory Planning-Chapter 7
Work Groups and Teams-Chapter 10
Total Quality Management
5.6
Specifications for Written Assignments: All written work must be done on a
computer. For those who don’t own a computer, the University Computer Lab is
available during the semester. All work will be submitted on 8 ½ inch by 11 inch
white bond paper, and using the color black for wording. All margins will be 1 inch
at the top, bottom, and left and right sides. All items submitted are expected to be of
collegiate quality, language, and depth. Please prepare your written work(s) using a
format/style consistent with professional business practice. The Style Guide of the
American Psychological Association is the standard we will use
The quality of your work is a reflection of you; always present your best side.
Quality work has a professional appearance and is free of spelling errors, and penned
corrections. Always write as a “Positive Affirmation.” Points will be deducted for
poor grammar, wording, misspellings, appearance (balance) and improper
submission. Message Sets, Proposals, Presentations (etc.), are due on the date
specified in paragraph 12, to the instructor in the classroom.
5.7
6.0
Examinations: There will be three examinations during the semester. Each will be a
combination of multiple-choice and true/false questions. All exams will be noncumulative. Exams will be closed book and closed notes. Exams will be
administered in class as scheduled in paragraph 12 [schedule]. All missed exam
makeups [regardless of reason] will be as scheduled in paragraph 12 below. Makeup
exams will be a comprehensive exam to include true/false, multiple choice, fill-inthe-blank, and essay questions.
Grading Criteria and Conversion for Examinations, Message Sets, and Proposals
Grading Rubric:
6.1
6.2
6.3
6.4
6.5
Exams3 (3 @) 200 Points)
EOC Review Questions (7 @ 10 Points)
Skill Building Incidents (7 @ 10 Points)
Term Paper [GB/MGMT]
Professionalism
600 Points
70 Points
70 Points
200 Points
60 Points
1000 Points
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MGTK 303.101 – Fall 2014
Letter Grade and Points Required
100-90% = “A” 900-1000 Excellent
89-80% = “B” 800-899--Very Good
79-70% = “C” 700-799--Acceptable
69-60% = “D” 600-699--Needs significant improvement
<59 % = “F” 599-------Unacceptable
7.0
Other Grade Issues
My Grading Policy:
Homework Assignments: I will attempt to have all homework graded and returned within seven
days of the submission due date. I do grade thoroughly and attempt to provide as much feedback as
possible, especially on Homework assignments.
Exams will be graded, and debriefed in class, within 48 hours of the (Unless I have technical
difficulties).
8.0
Late work penalties:
Homework Assignments: Submissions will “NOT” be accepted for credit after the due date.
9.0
Library Services
INFORMATION LITERACY focuses on research skills which prepare individuals to live and work in an
information-centered society. Librarians will work with students in the development of critical reasoning,
ethical use of information, and the appropriate use of secondary research techniques. Help may include, yet
is not limited to: exploration of information resources such as library collections and services, identification
of subject databases and scholarly journals, and execution of effective search strategies. Library Resources
are outlined and accessed at. http://www.tamuct.edu/library
10.0 Semester Calendar: Course Outline and Assignments
Each class week will begin on Tuesday and end on Thursday. All Assignments are due as stated
below. Pay attention, as there are multiple things due many weeks!
11.0 Absence Policy
ANY absence, excused or unexcused, beyond one absence will result in a reduction in
professionalism points. It is very important that you contact me prior to any absence when possible
and it will be your responsibility to make contact for missing information or assignments.
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MGTK 303.101 – Fall 2014
12.0 Course Outline and Assignments
The following course outline and assignments listing is provide as a guide for each student to assist
you in keeping up to date in your studies and in completion of your assignments.
Week
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
Day
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Tue
Thur
Date
Aug 26
Aug 28
Sep 2
Sep 4
Sep 9
Sep 11
Sep 16
Sep 18
Sep 23
Sep 25
Sep 30
Oct 2
Oct 7
Oct 9
Oct 14
Oct 16
Oct 21
Oct 23
Oct 28
Oct 30
Nov 4
Nov 6
Nov 11
Nov 13
Nov 18
Nov 20
Nov 25
Nov 27
Dec 2
Dec 4
Dec 9
Dec 11
Class/Activity
INTRO
Chap 1
Chap 1
Chap 2
Chap 3
Chap 3
Chap 4
Chap 4
Chap 5
EXAM # 1
Chap 5
Chap 6
Chap 6
Chap 7
Chap 7
Chap 8
Chap 8
Chap 9
EXAM # 2
Chap 9
Chap 10
Chap 10
CLOSED
Chap 11
Chap 12
Chap 12
Chap 13
GB/MGMT
CLOSED
Chap 14
Chap 15
Final exam
EXAMS
Subject
Intro to Course Syllabi
Foundations of Supervision
Foundations of Supervision
Sound/Creative Decisions
Improving COMM Skills
Improving COMM Skills
Motivating Today’s Employ
Motivating Today’s Employ
Managing Chg/Innovation
C H A P T E R S 1-5
Managing Chg/Innovation
Ethics & Org. Politics
Ethics & Org. Politics
Supervisory Planning
Supervisory Planning
Managing Your Time
Managing Your Time
Organizing and Delegating
C H A P T E R S 6-10
Organizing and Delegating
Understand Work Gps/Tms
Understand Work Gps/Tms
Veteran’s Day-----------
Staffing Skills
Understanding EEO
Understanding EEO
Counseling/Spt. Employees
Term Paper & CD DUE
Thanksgiving Day-------
Developing Ldrshp Skills
Handling Conflict & Stress
Final Exam Chap 11-15
Make-up [Exams # 1 & 2]
Assignments
GOOD LUCK
GOOD LUCK
No Class
IN CLASS ROOM
No Class
GOOD LUCK
13.0 Changes to Syllabi
A syllabus serves as an instructional and study planning document for both faculty and
students. Although every effort will be taken to complete the semester according to the syllabus, it
may become necessary to make certain changes to better facilitate the academic environment. I
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MGTK 303.101 – Fall 2014
reserve the right to make such change. In such an event, changes will be announced in class and
students will receive written notice within ten days of making such decision. Changes may be made
within the last two weeks of the semester only in exceptional circumstances.
14.0 Academic Honesty (Texas A&M University-Central Texas Catalog, page 37)
Texas A&M University - Central Texas expects all students to maintain high standards of honor in
personal and scholarly conduct. Any deviation from this expectation may result in a minimum of a
failing grade for the assignment and potentially a failing grade for the course. All academic
dishonesty concerns will be reported to the university's Office of Student Conduct. Academic
dishonesty includes, but is not limited to, cheating on an examination or other academic work,
plagiarism and improper citation of sources, using another student's work, collusion, and the abuse
of resource materials. When in doubt on collaboration, citation, or any issue, please contact me
before taking a course of action. More information can be found at
http://www.tamuct.edu/departments/studentconduct/academicintegrity.php
All work in this course is individual (including Homework). You may get the rare/occasional
assistance from other students about where you found certain information/answers, but I don’t want
to see close/identical answers. I have a pretty good eye for this, as my memory is pretty good! If
you need help, ask me! Any instance of academic dishonesty will result in an F in my course. I
have taught this course long enough that I can tell if you are collaborating or not, despite the fact
that your answers may differ slightly.
15.0 Disability Services
If you have or believe you have a disability and wish to self-identify, you can do so by providing
documentation to the Disability Support Coordinator. Students are encouraged to seek information
about accommodations to help assure success in their courses. Please call (254) 501-5831 or visit
Founder's Hall 114, Suite 114. Additional information can be found at
http://www.tamuct.edu/departments/disabilitysupport/index.php
16.0 Tutoring
Tutoring is available to all TAMUCT students, both on-campus and online. Subjects tutored include
Accounting, Finance, Statistics, Mathematics, and Writing. Tutors are available at the Tutoring
Center in Warrior Hall, Room 111. Visit www.ct.tamus.edu/AcademicSupport and click "Tutoring
Support" for tutor schedules and contact info. If you have questions, need to schedule a tutoring
session, or if you're interested in becoming a tutor, contact Academic Support Programs at 254-5015830 or by emailing tutoring@ct.tamus.edu.
Chat live with a tutor 24/7 for almost any subject on your computer! Tutor.com is an online
tutoring platform that enables TAMU-CT students to log-in and receive FREE online
tutoring and writing support. This tool provides tutoring in Mathematics, Writing, Career
Writing, Chemistry, Physics, Biology, Spanish, Calculus, and Statistics. To access
Tutor.com, log into your Blackboard account and click "Online Tutoring."
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