RM Managed Wireless Brian Andrews Senior Product Manager Wireless within Education • Computers and Internet used daily – – • Ubiquitous network access – – • Throughout the school Across the LA area Growing number of wireless clients – – • Curriculum Administration Staff phone within the classroom Student portable devices Increased demand on security – – Student network safety School resources Schools WLAN Requirements • Low deployment and operations costs – – – Minimal IT and RF expertise required Simple to deploy indoors or outdoors Simplified district-wide management • Secure access and user segregation – Satisfy regulatory requirements – Separate students, teachers, admin, guests • Extended operational life-span – – – Must last 5+ years, and handle traffic growth Immune to evolving standards and higher data rates Ability to support new applications over time • Voice, Streaming video, Surveillance, Location WLANs enable New Services • New teaching methods – – – • Improved teacher productivity – – – – • Distance learning, Podcasts, Blogs Teach anywhere, even outside Not dependent on lab availability Attendance, Grading Curriculum development Professional development Internal communication Improved security and safety – – – Wireless voice services Video surveillance over IP Location tracking RM Managed Wireless Goals • Reliable – – • • Fundamental part of the School infrastructure Eliminate downtime and disruption to learning Safe and secure – – – Zero maintenance for small schools Monitored and controlled centrally for LA wide deployment High performance – – • Secure network access Identify and correct rogue activity Flexible management – • Commercially viable for Education – – • Deliver educational benefits to students and staff Available throughout the school whenever required Low Operational Cost Investment protection Allow for future growth – – Easy, flexible and secure Guest access Advanced location tracking of individuals and equipment RM Managed Wireless Solution Access Points Management Security Controllers Location Controller Scalability Cost / Capacity 512 Access Points 2 x 10GB XFP 8 x 1GB SFP, RJ45 32-192 Access Points 16 FastEthernet (10/100) PoE 2 x 1 GB SFP 32-192 Access Points 2 x 1 GB SFP 12 Access Points 8 FastEthernet (10/100) (2 PoE) 4 Access Points 2 FastEthernet (10/100) (1 PoE) Library/Primary Secondary/Academy/College LA Data Center RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth Reliability • Standard reliability measures – • Low MTBF LA based controller for resiliency Single point of management – Large geographic area monitored and controlled Multiple load-balancing levels – – – AP Controller ‘virtualization’ – • • Users APs Controllers • No single point of failure • In-service upgrade – Minimise disruption Device Resiliency N : 1 Failover RingMaster • Management – – – – • Load-shared AAA server groups Local and/or remote AAA Distributed MX database RingMaster redundancy Controllers – – – • RingMaster Dual hot-swap power Load balanced uplinks N:1 Controller failover Access Points – – – RF auto-tuning Radio load balancing Dual homed uplinks AAA RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth High Performance • Key issues – – – – – Optimum voice support QoS preservation ‘Local’ access to data Scale to 802.11n throughputs Band-steering capability Local Switching Capability • Most direct path – Optimal data flow – Extremely low latency • Optimized for Voice Over IP – High quality calls – Eliminates dropped calls Distributed Switching Local switching eases scalability • Traffic forwarding Handles 802.11n without upgrade – Handled by the AP • 802.11n – No impact on controller – Scales without upgrade Offered load increases by up to 10x .11n .11n .11n Balancing Resources • Most Wi-Fi devices default to 2.4Ghz (better range) – • Increases contention for spectrum, while 5Ghz virtually unused WLAN improved by steering 5Ghz-capable clients to 802.11a/n – Provides 30-40% better bandwidth utilisation with no cost 802.11b/g 802.11a Dynamic Load Balancing • Clients tend to collect on same AP – • But often the client is in range of other APs that are idle APs collaborate to balance client load more evenly – Takes account of global load-balancing policies RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth Safety and Security • Key Issues – – – – – – – – – Secure session mobility System-wide fast handoffs between APs Standards compliant Identity-based networking Built-in Firewall and Intrusion Detection System Endpoint Integrity integration Safe and scaleable guest access Location-aware access control Dynamic authorisations Secure, Identity-Based Roaming Central Policies • User credentials define access and network resource privileges • Different groups with different privileges share infrastructure AAA • Privileges and services follow users as they roam Credentials & services follow user • Overlay on Layer 2/3 network – 2 No VLAN / Subnet changes 1 User roams Security Location Tracker X Guests AAA Servers 802.1X Authentication Intrusion Detection & Protection Rogue AP RingMaster Strong Encryption X Rogue User Trusted Client Authentication Endpoint Integrity Application Firewall Intrusion Protection • 802.1X, EAP-TLS, PEAP, TTLS, MAC, Web • Trusted Network Connect (Trusted Computing Group) • Per user, per station, per group policy enforcement • Core WIDS/WIPS • 802.11i, WPA2, WPA, AES, CCMP • Microsoft Network Access Protection (NAP) • Application-aware QoS scheduling • Scan, detect, locate, disable Rogues • Network Admission Control (NAC) • Time and location based access control • Location aware access control RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth Network Management • Planning and Deployment • Configuration and Verification • Monitoring and Reporting • Advanced Location tracking – Predictive planning tool – Creates network plan – Complete offline configuration – System and service wizards – Pushes configuration to MXs – – – – By user, radio, AP, Controller, VLAN Present location, roaming history 30 day history WIDS/WIPS integration LA Central Management • Predictive planning • Plan entire buildings • Supports CAD files with pre-configured layers • 3 dimensional model takes account of other floors • Auto computes attenuation based on building properties • Auto generated wireless coverage map and work order LA Central Management • Predictive planning • Network-wide Deployment • Easy two-click configuration • Powerful wizards – Voice, security, switch configuration • Cluster-based configuration management • Network wide change management • All possible as in-service upgrades LA Central Management • Predictive planning • Network-wide Deployment • Comprehensive Monitoring • Dashboard view • Network wide fault correlation and location • Drill down to details • 1 hour to 30 day reporting • End user custom reports RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth Easy Network Deployment • Non-disruptive overlay – – – – • Wireless Network Industry standard security – – – – – – • Same security model Same L2 / L3 topology Same VLANs / Subnets Zero changes required Same directory / AAA Active Directory, LDAP All major RADIUS servers 802.1X authentication WPA, WPA2 certified AES CCMP encryption Flexible Deployment Models Wired Network Same Solution Indoor/Outdoor • Self-optimizing and load balancing Indoor/Outdoor WLAN • Distributed policy enforcement • Single management platform • Seamless indoor/outdoor roaming • Best performance • Lowe operating costs Common Feature Set Indoor / Outdoor Flexible Deployment Options • Cost effective controllers for small schools – Primary, Library – Failover to LA based controllers • Controller-less schools option – LA managed controller – Local switching model • Remote management – Value-add from the LA – Eliminates burden from school Maximise Investment • Load balancing uses WLAN resources better • Capable of best in class voice services • Scales easily to 802.11n with no controller upgrades • Easiest to manage school district from one point • Fully standards compliant from RF to Voice RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth Managed Wireless Architecture Fat AP Architecture Thin AP Architecture Central & Distributed CENTRALIZED DISTRIBUTED Security Management Security Management Security Management Reliability Performance Reliability Performance Reliability Performance Location Tracking • Find assets and staff quickly – Laptops, PDAs, Phones, Tags, Wi-Fi enabled devices Modular Guest Access Conventional Authentication End Point Integrity Are you who you claim to be? Can your device be trusted? MAC Address, User ID, Password, Keys Virus definitions, Firewall, Encryption Advanced Are you who you claim to be? Access Control Can your device be trusted? What access have you been granted? Time-of-day, Location, Bandwidth, Apps RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth RM Managed Wireless Goals Reliability Performance Safe & Secure Manageable Cost Effective Growth RM Managed Wireless Questions?