Management Information System Name : Raja Saboor Ali Enrollment : 01-235142-067 Program : BS (IT) 2-B Teacher Name : Sir Humayun Zaheer Assignment # : 1st Date of submission : February 3, 2015 Department Of Computer Sciences BAHRIA UNIVERSITY Islamabad Campus 1 What are the advantages of using mobile handheld devices? What are the disadvantages? Now a days handheld mobile devices are used for using internet, social media applications, chatting which is the biggest source of communication and for some applications which are specially designed for the business purpose such as DIAD. It is very useful device. Sending and reading emails are become very easy and users of handheld mobile devices are able to watch videos and enjoy the web services and many more features. Everything have some advantages and some disadvantages so like other things handheld devices have some disadvantages such as peoples using internet by using handheld devices during their office timings and enjoy the social media applications during driving which is really dangerous for their lives. What features are needed in a mobile to make it a business solution? Business applications are needed in mobile to make a business solution. Now large organizations develop their business application for mobile such as manager is also able to check the attendance of the employees by using his/her mobile phone sales record is also check by the manager whenever he want to check there is no restriction What business functions can be performed by using handhelds alone? How have other companies utilized handhelds? In a given example we examine the function which is performed by the handheld. UPS is a best example of such company which is performing a value able business function using handheld which save all the data of sender, receiver and parcel in a database of the UPS which is easily access by anywhere by using mobile, laptop etc. What are the inputs, processing, and outputs of UPS’s package tracking system? United parcel service (UPS) is the best parcel service in the world. UPS using the latest technologies and serving their customers. By using technology UPS created a system by which they create a tag having a unique number and paste it to the parcel 2 and write down the sender and receiver details in handheld mobile and save these details to the UPS server. Barcode reader is used to read that number and when this number is entered into the UPS software it get all the details about package. When parcel is delivered to the receiver driver get the signature of the receiver as a delivery proof and upload the customer signature on database by using the handheld and UPS software update the status of parcel which is delivered. Number is also tell to the sender and sender is able to check the status of parcel in real time. UPS tracking system is like GPS tracking system which shows the status of the parcel of every second. What technologies are used by UPS? How are these technologies related to UPS’s business strategy? Following technologies are used by the UPS Handheld mobiles (store sender and receiver data) Barcode scanner Wireless communication GPS tracking Centralized database Web base service By using these technologies UPS is able to provide quality services to its customers. UPS have a most effective software which create a most effective route on the basis of traffic, weather etc. That route is send to the driver for each parcel. By using this software UPS save their time and money and improving their service performance. What problems do UPS’s information systems solve? What would happen if these systems were not available? UPS information system introduce a new idea of tracking parcel in real time. Each sender and receiver is able to track their parcel. If this feature was not introduced peoples called UPS offices to know the status about their parcels and UPS call their drivers and know the status of the parcels which was a big mess. So UPS is using an effective and efficient information system which overcome the many challenges. 3