University of Trento- Conference Successful

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PRODUCT SPECIALIST FOR ETS GLOBAL
With more than 2700 employees worldwide, ETS is the world’s largest private educational
assessment and research organization. Our mission is to advance quality and equity in education
worldwide. ETS’s assessment tools, such as the TOEFL® and the TOEIC® tests, are internationally
recognized in the world of education, training and English language learning.
ETS Global, the international subsidiary of ETS, is recruiting a Product Specialist for the EMEA
region. You are responsible for the entire portfolio of products with an emphasis on the TOEIC®
and TOEFL® assessments.
As Product Specialist you:
 Ensure successful product launches and product update:
 You collect all relevant information about the products and work closely with the
parent company to do so.
 You lead the internal product launches in coordination with other ETS Global
departments (customer service, information system, logistic, scoring, finance…) to
ensure a successful product launch.
 You are responsible for providing and training internal teams (sales, customer
service…) and external key partners and BtoB clients with the necessary expertise to
enable them to sell the products. This involves printed and electronic promotional
material and product training.
 You work closely with the Communication Specialist and other marketing staff to
support external launch.
 You are the internal reference for Product Management & Knowledge: product
package updates and answer day-to-day questions from the customer service and
sales teams in a pro-active way
 Other product related projects:
 You participate in competitors analysis meetings: gather information from the
regions to share with ETS and deliver ETS information to ETS Global staff
 You lead product piloting in coordination with the parent company, the regional
offices and the logistic/ scoring department
 You are the point person for benchmark, market study, data collection on-demand
of the parent company
 You launch initiatives and implement actions related to products
Job requirements
 Master’s degree in Marketing and/ or English Teacher degree
 4 years of working experience (in marketing)
 Strong affinity towards education, training and pedagogical approach
 Excellent communication and presentation skills, able to present products to directors,
sales, customers
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Ability to work across the entire organization with senior leaders (at distance) to drive
consensus on product launches and other product related projects
Process oriented, solution driven and passion for quality work
Ability to lead structured multi-facet processes, proactive, customer oriented and
communicative
Willingness to travel from time to time
Ability to operate in remote management and in an international environment
IT Skills : Pack Office (Power Point +++)
Languages:
• Fluency in English in both written and oral communication skills (TOEIC: 930/990)
• Proficiency in another language would be an asset
Work place: Amsterdam
Contract: 1 year with possibility of extension, full time
To apply, please send your CV and a cover letter to [email protected]
The deadline for applications is 15 August 2014
www.etsglobal.org – www.ets.org
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