Building Community Trust:
Improving Cross-Cultural Communication
in the Criminal Justice System
(Insert date & location of your
conference/program)
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Who is here?
• Name
• Office/sector of the criminal justice
system
• Word or phrase that best describes why
you are here
Conference Objectives
• As a result of this conference, participants will be able to:
• Describe basic concepts of culture, cultural competency, and
implicit bias.
• Discuss the rationale for the study of cultural competency by
criminal justice system stakeholders.
• Identify jurisdiction-specific cultural issues that are
undermining community confidence in the fairness, integrity,
and reliability of the criminal justice system.
• Demonstrate communication and action-planning skills for
addressing these issues.
Where are we headed?
• Vocabulary & rationale
• “Culturally Competent Criminal Justice
System”
• Implicit bias, disparities & community
trust
• So what do we do about it?
Norms
• Facilitator’s role
• Respectful
• Listen to
Understand
• Self-Responsibility:
“I”-Statements vs.
generalizations
• “Ouch - then
educate”
• Confidentiality
• Comfort/risk balance
• Take care of
business & rejoin
• Phones quiet
• Help us all learn
• What else?
• Do we all agree?
Assumptions
• Link between race/culture, issues/disparities
& community confidence
• Cultural competence & diversity work: helps
us to illuminate & address issues
• This workshop is one part of the solution
• Shared Values
Assumptions
• Cultural competence is
not innate
• People can learn &
grow
• Cultural competence is
not stagnant: it can be
developed
• Organizations can
too
• Must engage head,
heart & hands