BUSINESS IN THE INTERNATIONAL CONTEXT Nila M. Wiese, Ph.D. Associate Professor Office: McIntyre 111H Phone: 253-879-3390 e-mail: nwiese@pugetsound.edu Office Hours: Mon 12:00 - 2:00 & Tue 11:00-12:00 BUS 270A Fall 2011 T/T 9:30 – 10:50pm MC103 If these times do not work for you, I am always available by appointment. COURSE THEMES Globalization is one of the most significant phenomena in the last three decades. The continuous reduction of trade barriers; interconnectedness of countries, organizations and individuals; and the formation of economic blocs in different regions of the world present organizations with innumerable opportunities and challenges. As companies and non-profit organizations continue to explore the promise of global markets, it has become essential for students in business and related fields to have a basic understanding of the international environment and its impact on organizational activities. The development of the course will be guided by three themes: First, we will focus on the differences and similarities of doing business in developed versus developing countries. This requires us to understand the context of countries from multiple perspectives (i.e., geographic, historical, political, economic, and socio-cultural). Second, we will approach issues from the perspective of a socially and environmentally responsible organization; challenging established views of the roles businesses play in the economic and social development of countries. Finally, we will study the international context of business with the spirit and vision of a global entrepreneur; seeking to identify business opportunities while assessing benefits and risks critically and objectively. COURSE OBJECTIVES Upon completing this course students will be able to: 1. Understand the complex nature of the international business environment, by examining its historical, economic, political, legal, and socio-cultural dimensions. 2. Develop an appreciation for current global trends and for differences in national and international business contexts, and articulate the strategic implications of such trends and differences for various types of organizations. 3. Interpret articles in the popular press dealing with the international business environment, and apply strategic analysis’ concepts, models, and tools to the context observed. 4. Evaluate and assess opportunities and risks in the international business environment critically and creatively. 5. Gain basic skills for conducting international business research. 6. Develop verbal, written, and cross-cultural communication skills. BUS270-F11 Wiese LEARNING ENVIRONMENT This course is based on an interactive teaching approach and it is designed with your learning needs in mind. Therefore, students’ thorough and diligent preparation and participation inside and outside the classroom are critical. My role is to guide and support your learning; your role is to prepare class material to fully engage and contribute to your learning and that of your classmates. I encourage you to make full use of office hours. You can use office hours as a time to: clarify ideas; get additional readings or materials; go over work in progress; or, discuss careers in the field. You do not have to be having a problem to use office hours, and it is best not to wait until you are having serious difficulties. I look forward to working together this semester to make this course a productive, fun, and lasting learning experience for us all. I. CLASS FORMAT: This course will include a combination of lectures, class discussions and exercises, and written and oral assignments. I recommend that you come to class regularly and that you commit yourself to keeping up with all readings and assignments. You should come to class already having read the chapter(s) and any other reading materials assigned for that particular day. If you have any problems with the readings or assignments please come see me as early as possible. The course will be managed through Moodle. I will post assigned readings, homework, reminders of deadlines, project guidelines, updated class schedules, PowerPoint slides, etc. Please note that the purpose of PowerPoint slides is to help you structure the material presented in class. If you choose to print these slides in advance and bring them to class, they may also decrease your writing load so that you can listen, think, and participate more actively. The slides are not a substitute for attending class and reading them will not be sufficient for performing well in the course. It is your responsibility to stay informed at all times of what is/will be happening in the course, so be sure to check the Moodle page for the course on a regular basis. Lack of knowledge will not be considered an acceptable excuse for missed assignments or homework or for inadequate class preparation. Please be aware that you will be responsible for two types of readings: (1) Background readings, which you are expected to do in order to gain a general understanding or to build a basic foundation of a topic prior to my lecture or discussion. I may or may not ask questions or evaluate your preparation of these readings in class (although you will always be evaluated on them in the exams); instead I will spend class time explaining key concepts or theories in depth; expanding or building upon the basic content conveyed in the readings; or using examples, cases, and exercises to show how you can apply what you learned in the readings. (2) Discussion readings, which you are expected to do and be ready to discuss during class time. Discussion questions may be posted for these readings to aid in your preparation. I will spend class time addressing issues or concepts specifically addressed in these readings, or give you quizzes or exercises that require you to incorporate information from these readings. You must do all readings assigned in the course schedule, regardless of whether or not I assess your preparation of the readings in class. The readings are for your benefit; my lectures and class activities are designed to enhance, expand, or deepen your understanding of topics, theories, and concepts addressed in the readings, not to re-read or rehash the readings. 2 BUS270-F11 Wiese II. REQUIRED READINGS: Wild, J. J. & Wild, K.L. (2012), International Business: The Challenges of Globalization, 6th ed., Pearson. Pretowitz, C. (2005), Three Billion New Capitalists, New York: Basic Books. Additional readings will be posted on Moodle. III. HOW LEARNING WILL BE ASSESSED: 1. Written and Oral Assignments: Each student will complete one individual assignment and a team project. Guidelines for all assignments will be provided on Thursday Sept. 8. All instructions will be posted on Moodle. 2. Examinations There will be three exams. All exams are integrative but not comprehensive (i.e., each exam will focus on topics as specified in the schedule, but you are expected to incorporate previously studied material when relevant). The exams will include a combination of short and long openended questions. I will provide study guides to help you prepare for the exams. If, for a university approved reason, you cannot take an exam at the scheduled time, you must give me written notice at least one week in advance so that we can make other arrangements. If the situation does not allow for advance notification (medical or family emergency), contact me as soon as possible after the missed exam. Make-up exams for non-university approved reasons are at my discretion. Failure to take any exam at the scheduled time will result in a score of zero for that exam. 3. Attendance and Class Participation Participation is an important component of this class, and you are expected to take an active and consistent role in class discussions. This means, you must come prepared for individual and group activities by reading and analyzing the assigned material before class. One way to make contributions is to prepare questions or comments about readings or assignments that you want to have addressed during the class period. During class time, you may be asked to contribute in various ways, including: reviewing concepts from the previous class session, summarizing an assigned reading, answering discussion questions, and presenting a summary of in-class group discussions. If you do not feel comfortable getting involved in open discussions, see me privately to discuss strategies for increasing your involvement. Quizzes may be given, without prior notice, to evaluate careful reading of assigned material. Quizzes will be given during the first ten minutes of class. There will be no make-ups for missed quizzes due to absence or tardiness. In addition, students must be proactive in reading relevant publications and keeping abreast of current events, especially those related to class topics. Knowledge of current events will greatly improve the quality of your contributions. Recommended publications include: The 3 BUS270-F11 Wiese Economist, Business Week, Fortune, Financial Times, and The Wall Street Journal. Finally, all of you have had personal, work, or school experiences; I strongly encourage you to volunteer comments whenever you see a connection between course material and your own experience. We all have different knowledge, skills, experiences, and perspectives, and we can all learn from one another! Regular attendance and punctuality are expected from each student (see course policies below). The professor will maintain an ongoing record of your attendance and punctuality. If you must miss class, you can submit a 250-300 word written contribution discussing the readings assigned for that day. A maximum of two written contributions will be accepted. These must be submitted via e-mail prior to class time. Attendance during the team presentations is expected; your absence will result in a significant reduction from your total participation grade. In-Class Exercises: During the semester you will be assigned in-class activities involving discussion, analysis, etc. For some of these activities you will work in small groups which will range in size from 2-4. Written notes/answers will be required for all in-class exercises. Please assign the role of recorder before you begin an exercise. This person will take written notes of your discussion, will record all group members’ names, and will be responsible for submitting the group’s written notes/answers at the end of class. Homework: You will be required to complete a number of homework assignments. Detailed instructions and due dates for these will be posted on Moodle or distributed in class. Your final attendance and class participation grade will be composed of: quality and quantity of your contributions to class discussions, in-class exercises, homework, quizzes on assigned readings, attendance, punctuality, and classroom conduct. IV. COURSE POLICIES: 1. Attendance and Punctuality. You are expected to arrive to class on time and to remain in class until the end of the class session. Habitual tardiness is disruptive to the rest of the class; multiple absences (more than three) will hinder your ability to keep up with the demanding schedule of the course; both will result in a significant reduction in your participation grade. Finally, please do not schedule trips or any other personal activities during scheduled exams or oral presentations. I will not make special arrangements or give make-up opportunities for anyone with non-emergency conflicts. 2. Academic Dishonesty. You are expected to behave ethically and honestly throughout the development of this course. Due to the nature of this course, collaborative work is encouraged. However, misrepresenting another person’s work as your own, taking credit for someone else’s words or ideas, and soliciting or accepting help on a test or assignment when you are expected to work independently qualify as academic dishonesty. Any case of academic dishonesty will be taken seriously and pursued in accordance with University policies and procedures. 3. Accommodations for Students with Disabilities: Reasonable accommodations are available for students who have a documented disability from the Disability Services 4 BUS270-F11 Wiese Coordinator (Ivey West, Howarth 105, iwest@pugetsound.edu). Please notify the professor during the first week of class of any accommodations needed for the course. 4. Re-grading Policy: Any complaints concerning grading should be called to the immediate attention of the professor in the form of a re-grade request. The student should indicate the reason they believe the item should be re-graded. If you believe your score on a graded assignment, quiz, exam, etc. contains an error, you must submit a written analysis containing your rationale for the error. This analysis needs to be supported by as much documentation from the readings and other sources as possible to have the highest probability of success; simply sending a note asking the professor to “re-check #xx is insufficient. The re-grade request must be given to the professor, in writing, no later than five working days after the graded item is returned to the student. The score on the re-grade will be final. 5. Other Class Conduct: This course is highly interactive and participatory, therefore, I expect each student to contribute to creating an open, harmonious, respectful, and productive learning environment. Some useful guidelines to accomplish this include: a. Contribute to class discussions in a positive and constructive manner, and make your contributions relevant to the issue at hand. b. Address the professor and your classmates in a respectful manner. If a classmate is talking, please wait until he/she is done rather than interrupting them. c. Turn off and put away your MP3s, cell phones, and PDAs during class time. d. Using your laptop computer in class is a privilege not a right, and it is up to the professor’s discretion to allow you to do so. If you plan to use a laptop in class be sure to use it only for the needs of this class. If I notice a student using his/her computer to look up non-class related sites, read/write assignments for other classes, check e-mail, or any other irrelevant activity, I will ban that student from using a laptop for the remainder of the semester. e. Avoid walking in and out of the classroom unless it is absolutely necessary. f. Please do not sleep in class—it is disrespectful to others and a waste of everyone’s time. If you are too tired to attend class, don’t come to class. 6. Classroom Emergency Response Guidance Please review university emergency preparedness and response procedures posted at www.pugetsound.edu/emergency/. There is a link on the university home page. Familiarize yourself with hall exit doors and the designated gathering area for your class and laboratory buildings. If building evacuation becomes necessary (e.g. earthquake), meet your instructor at the designated gathering area so she/he can account for your presence. Then wait for further instructions. Do not return to the building or classroom until advised by a university emergency response representative. If confronted by an act of violence, be prepared to make quick decisions to protect your safety. Flee the area by running away from the source of danger if you can safely do so. If this is not possible, shelter in place by securing classroom or lab doors and windows, closing blinds, and turning off room lights. Stay low, away from doors and windows, and as close to the interior hallway walls as possible. Wait for further instructions. V. GRADE DISTRIBUTION: 5 BUS270-F11 Wiese You will be evaluated on the basis of written and oral work, examinations, and class participation as outlined above. Remember that I do not “give” grades; rather, you earn your grade. Distribution of points is detailed below: Written and Oral Assignments Individual Assignment Team Project 35% 10% 25% Attendance and Class Participation 20% Exams 45% Exam 1 Exam 2 Exam 3 TOTAL 15 % 15 % 15 % ________ 100% 6 BUS270-F11 Wiese TENTATIVE SCHEDULE* WK 1 2 3 4 5 ON WE WILL DISCUSS… BEFORE CLASS, PLEASE READ: ** Aug 30 Introduction Sept. 1 1. Globalization & International Business 1.1 An overview of globalization W& W—Ch. 1 Video: Commanding Heights Sept. 6 1.2 International Strategy & Organization W&W—Ch. 11 Sept. 8 1.3 Analyzing International Business Opportunities W&W—Ch. 12 Moodle: SE—Ch. 11 Discussion of Individual and Team Assignments Sep. 13 2. The Environment of International Business-Part 1 2.1 Differences in Political Economy W&W—Ch. 4 TBNC—Ch. 1, 2 Moodle: Rethinking the third world; Lessons from the developing world Sep. 15 2.1 Political Economy - Cont. W&W—Ch. 3, pp. 76-89 Moodle: SE—Ch. 1 Sep. 20 2.2 The Legal Environment W&W—Ch. 3, pp. 90-96 Moodle: SE–Ch. 10 Sep. 22 No Class Research Project—Work in Teams Sep. 27 2.2 Legal Environment-Cont. HW DUE: Regulatory Environment 2.3 The Socio-Cultural Environment W&W—Ch. 2 Moodle: A slow burning fuse; Emerging Asia’s middle class 2.3 Socio-Cultural - Cont. Moodle: Are you a global manager? HW DUE: Critical Incident Analysis Sep. 29 7 BUS270-F11 Wiese WK 6 7 8 9 10 11 WE WILL DISCUSS… ON BEFORE CLASS, PLEASE READ: ** Oct. 4 2.4 The Competitive Environment TBNC: Ch. 6, 7 Moodle: Organizational Participants in International Business Oct. 6 2.5 Ethics and Corporate Social Responsibility W&W—Ch. 3, pp. 97-102 Oct. 11 Exam 1 Units 1 & 2 Oct. 13 3. The Environment of International Business–Part 2 3.1 The Global Investment Climate W&W—Ch. 7, pp.186-192 TBNC—Ch. 4, 11 Moodle: Outsourcing’s third wave Oct. 18 Fall Break Oct. 20 3.1 Investment – Cont. W&W—Ch. 7, pp. 193-203 Moodle: HSEW—Ch. 5 HW DUE: FDI Confidence Index Oct. 25 3.2 International Trade W&W—Ch. 5, 6 TBNC—Ch. 5, 8 Oct. 27 3.2 Int’l Trade – Cont. 3.3 Regional Economic Integration W&W—Ch. 8 HW DUE: Regional Integration Nov. 1 3.4 The International Financial System W&W—Ch. 9 (pp. 243-253) & Ch. 10 (pp. 264-268) TBNC—Ch. 9 Nov. 3 Exam 2 Unit 3 Nov. 8 4. Operating in the Global Marketplace 4.1 Entry Strategies W&W—Ch. 13 Nov. 10 4.2 Global Production Networks W&W—Ch. 15 TBNC—Ch. 3 8 BUS270-F11 Wiese WK ON WE WILL DISCUSS… BEFORE CLASS, PLEASE 12 Nov. 15 4.2 Global Product. Networks – Cont. Moodle: SE—Ch. 3, 8 Individual Assignment DUE Nov. 17 4.3 Marketing W&W—Ch. 14 Moodle: SE—Ch. 2, 5; Grassroots approach to emerging markets; What’s new with the Chinese consumer Nov. 22 4.4 Managing People TBNC—Ch. 10 Moodle: HSEW—Ch. 6; SE—Ch. 7 Nov. 24 Thanksgiving Holiday No Class Nov. 29 4.4 Managing People – Cont. Course Summary, Evaluations W&W—Ch. 16 Moodle: Gen Y in the workforce Dec. 1 Team Presentations Team Projects–Written Reports Due 15 Dec. 6 Team Presentations 16 Dec. 13 Final Exam (Tuesday 8:00- 10:00am) 13 14 READ: ** Unit 4 *NOTE: The Professor reserves the right to adjust the Syllabus and Schedule as needed to enhance students’ learning. Any changes (including, but not limited to, schedule changes, adding/deleting topics, changing assignments, redistributing grading, accommodating speakers and/or field trips) will be announced in class and posted on Moodle. The syllabus and schedule posted on Moodle supersede any hard copies distributed the first day of class. It is your responsibility to be aware of these changes whether or not you attend class on a regular basis. ** Abbreviations used: Moodle: Readings posted on Moodle are organized in folders and labeled by date and topic exactly as they appear in the schedule above. Additional readings may be posted throughout the semester. HSEW: Selected chapters from How Soccer Explains the World; posted on Moodle. TBNC: Prestowitz, C. (2005), Three Billion New Capitalists. SE: Selected chapters from The Sushi Economy; posted on Moodle. W&W: Wild, J.J. & Wild K.L., (2012), International Business: The Challenges of Globalization. 9