Trader’s pack Darwen Market… …a traditional, Victorian market Darwen Market is a traditional Victorian market at the heart of the town centre and is famous for quality, local produce, personal, friendly service and a wide variety of stalls. You'll find virtually anything from a traditional cobbler's to fruit and veg, from hairdressing to handbags and haberdashery, butchers, bakers and though not exactly candlestick makers, you can buy candles, incense burners, soap and cosmetics. Our cafes pride themselves on homemade, wholesome food at very reasonable prices in ambient surroundings and our non-food stalls sell goods from lingerie to mobile phones and accessories, quality designer menswear, furniture and textiles, ladies clothing, cards and balloons, gifts and DVDs. Darwen Market boasts two superb florists who will design and make whatever you need along with a quality jeweller, handmade jewellery, picture framing, hairdressers and many more. Trader’s pack Opening times for Darwen 6-day Market: Monday, Wednesday, Thursday, Friday and Saturday: 8.30am–5pm Tuesday morning from 8.30am– 12.30pm. The 3-day Market is open: Monday, Friday and Saturday from 8.30am–5pm. Trader information calculated in accordance with the agreement. The Stallholder shall reimburse to the Landlords within 14 days of demand any charges discharged by the Management in respect of all or any electricity, water and/or gas supplies etc. specific to their stall. Any other service agreements relating to operating equipment entered into by the Stallholder shall be discharged directly to the supplier. Rental and service charge costs The rental and service charge levels for stalls in Darwen Market are set out in the Schedule of Stalls included in the Trader Information Pack. This shows the rents, service charge and business rates of each stall. The Valuation Officer sets business rates. The website address is www.voa.gov.uk Service charge The service charge will be applied and managed in line with the Royal Institution of Chartered Surveyors (RICS) Code of Practice. This includes planned maintenance, inspections, consultancy, health and safety compliance, decoration and repairs of the building/market area. Invoicing and accounting Stall holders shall pay all lease rents or licence fees in accordance with their occupational agreement by direct debit or standing order to the Landlord's nominated bank account, together with all and any VAT due. The charges are stated in the Occupational Agreement, and shall comprise of the rent and the annual service charge contribution, which is Trading days and hours The 6-day Market Hall and Annexe will operate from Mondays to Saturdays inclusive, with Tuesday as a half day The 3-day Market will operate on Monday, Friday and Saturday. 3-day Traders may have access to service their stalls on Thursday mornings from 8am–1pm. Access to service stalls at any other time may be permitted if 24 hours’ notice is given to Market Management. Access for stallholders to the Market outside of normal trading hours shall be arranged with the Market’s Management and will be strictly in accordance with the Market Management regulations and Loading Bay Protocol. Page 2 Trader’s pack Access for the public will be during all advertised opening hours for each trading day and for the time being for the 6 day market will be 9.00am–5pm (doors open at 8.30am), Mondays to Saturday inclusive. Tuesdays will be 8.30am–12.30pm. The 3 day market will be Monday, Friday and Saturday. Stallholders shall ensure their stalls are stocked, staffed and presented in a clean and tidy manner, open for trade with a proper display during all advertised opening hours and days. The Market will be closed on the following public holidays: Good Friday, Easter Monday, Christmas Day, Boxing Day and New Year’s Day and Bank Holidays. Alternative opening hours may be offered. Social Media We have a dedicated, 24/7 social media service ensuring that the Market engages with the community on line through Facebook, Twitter, Google+ and other social media channels even when it’s not open for business. Parking The Market Car Parks are on three levels on School Street. The rooftop and middle car parks are restricted to three hours parking with the bottom car park being unlimited. All parking is free. The middle and bottom car parks will close at 5.30pm every day with the exception of Tuesday. The bottom car park is closed all day Tuesday and the middle car park closes at 4pm on Tuesdays. There are also various surrounding car parks all of which are free although some are for restricted hours. Loading and unloading Access to the loading bay is located off Railway Road and should comply with the Loading Bay Protocol, which is attached to the Market Managements Regulations. Time for loading and unloading is restricted to 20 minutes and no parking in the area is allowed at any time. Storage Successful applicants will be allowed to make a separate application for storage. The rental for storage space will be £7.00 per sq ft per week. This is in the form of storage rooms in the Market Hall cellar. Permitted uses Traders in the Market Hall and Annexe will occupy their stalls under Lease agreements and in the 3-day Market under licence agreement. Each agreement contains a permitted-use clause with a description of the type of products. Permitted uses will be closely controlled by the Market’s Management and action will be taken to remedy any breaches of the user clause in accordance with the Market Management Regulations. Insurance Stallholders shall maintain valid Public Liability insurance cover at all times in accordance with the enclosed Heads of Terms. Stallholders are advised that membership of the National Market Traders Federation may provide such insurance cover at preferential rates although the Market’s Management does not require stallholders to be a member of the Federation. Responsibility for all stock, personal effects, fixtures and fittings shall lie with the stallholder and the landlords accept Page 3 Trader’s pack no responsibility for liability in the event of any claim for the above. Stallholders are recommended to obtain adequate insurance to cover against theft, fire, damage, etc. Stallholders shall not do or allow to be done any act that might render the landlords insurances void or voidable. Stall application Application forms are included in this pack and for any help completing any of these forms please contact: Mrs Gwen Sangster, Markets Operations Manager Darwen Market, Croft Street, Darwen, Lancashire BB3 1BG Telephone: 01254 222173 Email: info@darwenmarket.com Page 4 Trader’s pack Heads of Terms Rent and outgoings: The annual rental is £________ per annum. Occupational agreement for all Market Hall and Annexe stall holders The Tenant is also required to pay the insurance rent, service charge, water and business rates and will be required to pay any other outgoings either directly to the Landlord or otherwise in connection with the use or enjoyment of the premises. (Subject to contract) Landlord: Blackburn with Darwen Borough Council. Superior Landlord: The property is subject to an Underlease granted between …………………… and Blackburn with Darwen Borough Council. Tenant: ............................................ Guarantor(s): .................................... Premises: Stall No _______ Darwen Market Hall shown edged red on the attached 1:50 scale stall plan and 1:500 scale layout plan comprising approximately _____ sq ft and including all Landlords and Tenants fixtures and fittings, internal wall and floor coverings, the stall being located within the Market Hall edged blue on the layout plan. The tenant will be granted rights of access over the common parts designated by the Landlord including the service yard areas. Lease Term: 1, 3, 4, 5 or 6 year term. Tenancies will be outside the protection offered by Sections 24 to 28 of the Landlord and Tenant Act 1954. One year fixed term (contracted out) lease with no incentives. 3, 4, 5 or 6–year lease with the following incentives: • The lease includes a flexible rolling break exercisable by the tenant on giving six months notice. The rolling break will trigger after an initial six months trading. Rent and other charges will be payable monthly in advance by direct debit to the Landlord’s nominated bank account. The tenant will also be required to pay VAT, or any tax of a similar nature that may be substituted or levied upon the landlord or the tenant in respect of rent or other consideration. Rent Review: Fixed rental increases capped at 2.5% per annum. No increase will be applied until 1st June 2015 and the decision to increase will be considered further, in early 2015. Access Date: The Access Date will be the same as the Lease Commencement Date. Rent Commencement Date: The rent commencement date will be the same as the Lease commencement date. Storage: Tenants requiring storage may apply for storage space within Market Cellars. A schedule of the available storage areas and prices and a separate application form can be obtained from the Markets Office. Service Charge: The Tenant will be required to pay by way of additional rent a proportional charge based on the floor area of the unit in relation to the total floor area of the Market Hall for services relating to the common parts and maintenance of stall equipment. Please see Service Charge sheet contained in the Traders Information Pack. Page 5 Trader’s pack Uses Clause: The premises are to be strictly used in accordance with the permitted planning uses. The Tenant is prohibited from selling items which are not formally approved by the Market’s Management staff or which may contravene any Planning Statute or law. Goods can only be displayed within the boundary of the stall. Retail of Fresh Food Produce: (A1 Planning Consent) Retail of Non Food Items: (A1 Planning Consent) Café Premises: (A3 Planning Consent) Insurance Rent: The Tenant will be required to reimburse the Landlord by way of additional rent a fair proportion of the Landlord’s insurance for buildings and fixtures and fittings provided by the landlord. Invoicing: Stallholders shall pay all rents and service charges and other fees and payments by direct debit together with any VAT or other taxes due on the same. Repairs: The Tenant is required to keep the premises including the Landlord’s fixtures and fittings in good tenantable repair throughout the term and make good any damage occasioned by the tenant. Decorations: The Tenant is also required to redecorate the premises every three years or at the end of the term (whichever is earlier) to a quality and specification approved directly by the Commercial Manager and Operations Manager. Signage: All signs shall comply with the conditions set out by the Landlord. Stallholders shall at their own cost clearly display on their stall(s) a sign indicating their name and business address in clearly legible letters no less than 50mm high together with an A4 size laminated notice showing their trading name, stall number and Public Liability details. Contents Insurance: The Tenant is required to provide an appropriate amount of insurance cover throughout the term to cover damage as a result of fire or accidental damage to all the Tenant’s fixtures and fittings and contents. Third Party/ Liability Insurances: The Tenant is required to provide £5,000,000 (Five Million Pounds) of Third Party Liability and Product Liability Cover, in addition to providing £10,000,000 (Ten Million Pounds) of Employer’s Liability Cover. The tenant will, if required by the Landlord, produce to the Landlord for inspection a copy of all Insurance policies. Trading Hours: Unless formally approved by the Landlord, in writing, the Tenant is required to trade each day Monday, Wednesday, Thursday, Friday and Saturday 9am–5pm and Tuesday morning from 9am–12.30pm. Alienation: The Tenant is not permitted to sub-let part or whole of the subject premises. The Tenant may be allowed after six months to assign the whole subject to obtaining Landlord’s prior written consent, such consent not to be unreasonably withheld or delayed. The Tenant must not assign the whole without first offering the Landlord the right to match any bona fide offer the Tenant has had in respect of the proposed assignment. Alterations: The Tenant is required to seek the Landlord’s formal written consent to any proposed alterations by providing full plans, elevations and specifications of the intended changes. Page 6 Trader’s pack Servicing Provisions: The Tenant will be obliged to comply with the Loading Bay Protocol attached to the Market Management Regulations. The Loading Bay protocol can be found on: www.darwenmarket.com/newmarket/service-yard-protocol.html Statutory Obligations: Tenants will be required to comply with any Statutory Obligations in force throughout the term. These include Health and Safety at Work Act 1974, The Food Safety Act 1990 and the Town and Country Planning Act 1990, and any amendments thereto. in a clean, neat and tidy condition with suitably dressed counters displaying goods to enhance the visual amenities of the Market and not to do anything which may be detrimental to the same. Traders shall also comply with the Market Management Regulations. Any breach of those regulations may lead to the tenancy being terminated forthwith. Yielding Up: The Tenant is required, at the end of the term, to yield up the premises in a good and tenantable repair. Solicitors: To be agreed. Trader Conduct: At all times during the term Traders have to keep the Unit Costs: Each party to bear their own. Page 7 Trader’s pack Market Regulations f. ‘The Market’ means the Market held in Darwen. Blackburn with Darwen Borough Council (‘the Council‘) has prepared the following regulations for the management and the servicing of indoor stalls or spaces operated by the Council and any outdoor stalls, which may be operated from time to time. g. ‘Market’s Management’ means the Commercial Manager and/or the Operations Manager and/or Council’s Officers employed from time to time who are responsible for the enforcement of these regulations and the general management and organisation of the Markets. h. ‘Relative(s)’ means spouse, partner, parent, parent-in-law, son, daughter, stepson, stepdaughter, child of a partner, brother, sister, cousin, grandparent, grandchild, uncle, aunt, nephew, niece or the spouse or partner of any of those. i. ‘Stall(s)’ means a retail space, with or without a structure, allocated to the Trader within the Market. j. ‘Lease’ means a lease entered into between the Council and a Trader for a stall as defined. k. ‘Trader’ means the person who has entered into the lease/licence, who will be responsible for the stall, its contents and the running thereof. 2. Personal details a. Traders shall inform Market’s Management forthwith in writing on a form prescribed for the purpose, obtainable from the Markets Office (Appendix 1) of their name, address, telephone number, National Insurance number, date of birth, email address and where appropriate, of the name of any Designated Manager or any changes thereto. b. Should any Traders’ Details be found to be incorrect, this will be considered to be a breach of these regulations. These regulations should be read in conjunction with the Trader’s lease/licence. They have been devised to be in the best interests of all Traders and will be enforced as such. Attendance on the Market is deemed to be an acceptance of these regulations. In return for compliance with the regulations and terms of their lease, all Traders shall be treated with courtesy by Management, given active support and encouragement to develop their business and benefit from the promotion of the Council’s Markets. 1. Definitions a. ‘Breach Notice’ means a notice served upon a Trader by Market’s Management in the event of that Trader breaching these regulations and where such a breach, in the view of Market’s Management, does not merit termination of the Trader’s lease. b. ‘The Council’ means Blackburn with Darwen Borough Council. c. ‘Designated Manager’ means an employee or relative appointed by a Trader to run the stall in accordance with Regulation 3.a below. e. ‘List of Prohibited Goods’ means the list of goods that are not permitted to be sold on the Market. This list, which is reviewed periodically by Market’s Management, is available for inspection at the Markets Office. Page 8 Trader’s pack c. All Traders shall, as part of the application process and before entering into a lease/licence with the Council, provide evidence of identity eg passport, photo card driving licence or national insurance details: Proof of residence eg a recent utility bill, VAT registration document (if appropriate), Company registration document (if appropriate) and confirmation of insurance cover. Comparable documents must be provided for any Designated Manager appointed to run a stall. Original documents must be provided. d. Copies will be kept for management records only and will not be divulged any third party. 3. Designated Manager a. Any person nominated as a Designated Manager must be a bone fide employee or relative of the Trader. It is the responsibility of Traders to provide to the satisfaction of Market’s Management that the person nominated as a Designated Manager is a bone fide employee or relative of the Trader. Should such Designated Manager be found to be a person other than an employee or relative, then this will be considered a breach of these regulations. b. As regards these regulations, the Trader will remain responsible for the acts or defaults of the Designated Manager. 4. Limited Companies a. Private Limited Companies (LTDs) shall only be accepted on the market as tenants of stalls, subject to provisions of Regulation 4b below. b. Private Limited Companies shall only be accepted where a person or persons stands as Guarantor to ensure that the obligations under the lease/licence are met. The Council will undertake proper and reasonable financial checks on Private Limited Companies. The Council reserves the right not to approve either the proposed Guarantor or the Limited Company. Traders must provide all information requested by Market’s Management to enable financial checks to be undertaken. c. Where a lease/licence holder is a Private Limited Company, such company shall inform Market’s Management forthwith, in writing, on a form prescribed for the purpose, obtainable from the Markets Office (Appendix 2) of any changes to Company details. 5. Permitted Product Lines a. Traders shall, prior to entering into a lease/licence, agree, in writing, with Market’s Management, the permitted use classification (Appendix 3) for the type of goods and/or services they intend to sell. b. Traders shall restrict their ‘use’ to the permitted product sales/services identified within their lease. Should a Trader wish to introduce a new line, this can be requested by completing a variation of uses clause application form (Appendix 4) obtainable from the Markets Office. The granting of a variation to a user clause is at the absolute discretion of the Commercial Manager. c. The Stallholder shall not supply illegal goods, including but not restricted to stolen goods, suspected stolen goods, counterfeit goods, unsafe goods, tobacco goods (duty unpaid), alcoholic goods (without a Page 9 Trader’s pack licence), fireworks (sold otherwise than in accordance with code and regulations), offensive weapons and items of a pornographic nature. d. e. f. A separate user-mix policy statement is available as an appendix to these regulations (Appendix 5) Disputes over permitted lines shall be reported to the Operations Manager. In the event of a dispute, this will be referred to the Commercial Manager who will adjudicate. The Commercial Manager’s decision will be final. Traders in breach will be issued with a breach notice as outlined in Regulation 13:a below. The Loading Bay area is marked in yellow. This is the designated area for loading/unloading vehicles. The rest of the area is marked with double yellow lines, which mean ‘No Parking’ at any time. 7. Hours of Access, Trading Hours and Sunday Trading a. Traders can access the Market area through the Service road from 6am and must have left the premises by 6pm unless they have written permission from the Operations Manager. b. Darwen 6 Day Market trading hours are 9am–5pm Monday–Saturday, excluding Tuesday which is half day, 9am–12.30pm. Traders shall, during the trading hours, keep their stall(s) adequately stocked with goods for sale within their permitted use classification. g. Traders shall comply with all statutes and regulations associated with the sale of new and second hand goods. h. Any agreed variation to a use clause shall not take effect until a formal deed of variation of lease/licence has been entered into. 6. Deliveries a. Traders or persons making deliveries or collections on their behalf shall comply with the Loading Bay protocols for the Market. (Appendix 6). b. c. Traders parking their vehicles in contravention of the Loading Bay protocols shall be liable to pay to the Council or its Agents, the appropriate penalty charge as determined from time to time by the Council. Traders have access on Tuesdays until 4.30pm. c. Darwen Market Attendants commence the morning unlocking process at 8.25am. Darwen Market lock down commences at 5pm. d. Darwen 6 day Market will trade six days per week, Monday–Saturday with Tuesday as a half day. The 3 day market will trade Monday, Friday and Saturday and both will be closed Good Friday, Easter Sunday, Christmas Day, Boxing Day, New Year’s Day and Bank Holidays. Alternative days may be arranged for the Bank Holidays. e. Access for Traders to the Market outside normal trading hours shall be controlled by Market’s Management and with prior agreement with the Market Operations Manager. f. Access for the public will be from 8.30am with closure at 5pm. Page 10 Trader’s pack 8. Payment of Administration Charges a. Market’s Management will levy administration and penalty charges in accordance with these regulations and Traders shall pay such charges on demand and in full. The charges that are levied will be reviewed from time to time by the Council. b. It is the responsibility of Traders to make themselves aware of the application and prevailing rates of such charges (Appendix 7). 9. Build Out a. Building Out by displaying goods beyond the demised stall area is prohibited in the Market. Building Out can be authorised by Market Management and will be charged per sq ft. 10. Signage a. Traders shall clearly display on their stall(s) a sign indicating their name and business address in clearly legible letters no less than 50mm high, together with an A4 size laminated notice showing their trading name, stall number and public liability insurance details. b. The Council will not permit any hand written signs without prior approval of the Market’s Management. c. The use of flyers or any other Marketing material is strictly forbidden. 11. Conduct a. Traders shall at all times comply with the decisions of the Market Management. b. Traders shall be deemed responsible for any breach of these regulations by their Staff, Relative(s), Designated Manger and any other parties attending the Markets at the invitation of Traders. c. Traders shall keep their stall(s) properly open for trade on every designated Market Day during the entire trading hours. d. Traders must trade in a manner that does not cause any nuisance, annoyance to or harassment of any other Traders, customers or members of the general public in the Market, or to the Council, its Officers, Servants or Agents. e. Traders must behave in a polite and courteous manner towards all parties referred to in Regulation 11:d above. f. Traders shall refrain from behaviour, whether verbal or otherwise, which is in the opinion of Market’s Management, abusive or offensive. g. Traders shall not conduct an auction. h. Traders shall not impede or interfere in any way with Market’s Management, the Council, its Officers, Servants or Agents in the exercise of the Council’s rights of possession and control of the Market. i. Traders shall not impede or interfere in any way with Market’s Management, the Council, its Officers, Servants or Agents in the exercise of their duty to enforce the provisions of these regulations or in the exercise of their duties in respect of the general management and organisation of the Market. Page 11 Trader’s pack j. k. l. Traders shall not cause or permit any dogs, cats or other animals (whether domestic or otherwise) to enter any stall/shop unit or any part of the Markets except where the animal is an assistance dog for visual or other impairments. Traders have a responsibility to each other and their customers to cooperate in maintaining an environment of goodwill. Music or musical instruments shall not be played except at the absolute discretion of the Commercial Manager, whose consent may be withdrawn at any time. m. All goods and services sold by Traders shall comply at all times with all relevant statutory and regulatory requirements. Market’s Management will always refer infringements to the appropriate bodies. n. Traders shall not place their goods on any vacant stall(s). o. Traders shall not display any product or literature that in the opinion of the Commercial Manager is offensive or obscene or of a political nature or is likely to cause offence or may be detrimental to the overall management or trading position of the markets. This includes information placed on Social Media sites. Any direction to remove the same shall be complied with forthwith. p. Traders and their staff shall take reasonable and proper care in the use of all communal fittings, apparatus and facilities, including preparation rooms, loading bay, refuse disposal and recycling facilities, toilets and washbasins, leaving them clean and tidy after use. q. The clearing or boning out of meat or fish must not at any time take place in the aisles. r. Traders and/or their staff are not to place or leave anything (including trolleys and barrow provided by Market Management or Traders) in the Market common parts. s. No trucks, barrows or other forms or carriage shall be permitted in the public aisles during Market trading hours. Any deliveries during Market trading hours may be made using small trolleys. t. After close of trading, all food stalls shall be thoroughly cleansed and any perishable stack shall be removed from open display into refrigerated overnight storage or otherwise protected against contamination. u. Traders and their staff must not ignore unreasonable behaviour by other Traders and/or customers and must contact Market Management to alert them of any situations. v. The Stallholder shall not act in a manner that contravenes a purchaser’s statutory and commonlaw rights. w. Traders shall not display their goods in a manner that has the potential, in the opinion of the Operations Manager, to endanger the health and safety of anyone attending the Markets. x. Market’s Management have a contract for the control of vermin with a suitably licensed contractor. In order to ensure that the Markets remain free of vermin, Traders must ensure that when their stall is closed for retailing, all foodstuffs are stored in rodent proof containers. Page 12 Trader’s pack Non-food stalls should ensure adequate rotation and movement of stock to ensure that their stalls are not used as a nest site. y. No animals or birds shall be allowed into any area of the Market except in accordance with permitted product lines or if they are assistance dogs. z. Darwen Market is a no smoking building. This includes stairwells, toilets, car parks (except the rooftop) and storage areas. 13. Requirement for Insurances a. Traders are advised that membership of the National Market Traders Federation (NMTF) may provide such insurance cover at preferential rates, although Market’s Management does not require Traders to be a member of the Federation. A notice confirming the Traders current insurances shall be prominently displayed on each stall. b. Responsibility for all stock, personal effects, fixtures and fittings shall lie with the Trader and the Council accept no responsibility for liability in the event of any claim for the above. Traders are recommended to obtain adequate insurance to cover against theft, fire, damage etc. aa. Traders who appear to be under the influence of drugs or alcohol will be in breach of Market Regulations and will not be allowed to trade. bb. Car parking is the responsibility of each individual Trader and not Market Management or Market Staff. Traders who park at the back of the 3-day Market are requested to park considerately of other Traders. Parking at the back of the 3-day Market is restricted to 1 vehicle per business. Other parking is available, for free, on the bottom car park or at Knott Street. cc. Traders are responsible for the security of goods held within their demise. 14. Breach Notices a. Traders shall be issued with a Breach Notice by Market’s Management for any breach of these regulations. Traders issued with a Breach Notice shall pay an administration fee (Appendix 7). Failure to pay the administration fee will render it recoverable as a debt. b. Traders should be aware that where Breach Notices have been served upon them, the Council is entitled to use the service of such notices as evidence in support of any decision to oppose the renewal of their lease at the appropriate time. 12. Gas/Electrical Installations a. b. c. Traders must not touch or tamper with any lighting or heating installations unless within their own demise. Electrical appliances must be PAT tested and certificates presented to the Market Office. No extensions must be used and only one appliance per plug socket must be used. 15. Handling of Complaints/ Grievances a. Traders who have a complaint or grievance over a decision taken by Market’s Management shall lodge a written record of the said complaint or grievance with Market’s Management and thereafter they shall be given an opportunity to discuss the matter at a meeting with Page 13 Trader’s pack the Commercial Manager, whereupon the Commercial Manager shall review that decision. b. c. Traders who remain aggrieved following the review carried out by the Commercial Manager under Regulation 14:a above may appeal in writing to the Council’s Head of Property within seven days of the outcome of the review undertaken by the Commercial Manager being communicated to that Trader. The decision of the head of Property shall stand as the Council’s final decision. Any attempt by Traders to ignore the procedure outlined in 14: a and b above or to circumvent it or by escalating a grievance in advance of making a written complaint by approaching Senior council Officers or elected Members either in person or via email, shall be considered in breach of these regulations. 17. Application of Market Regulations a. These regulations shall apply to all Traders on the Markets. b. These regulations supersede all previous Market Regulations. c. Market’s Management reserve the right to alter these regulations, together with all accompanying policies and procedures. Appendices Applications for a Stall Private Limited Company Permitted Use Classification Variation of User Clause Uses Mix Policy Statement Loading Bay Protocol Administration Charges Application for a Storage Unit 16. Notices a. It is agreed that any Notice hereinbefore required to be served by Market’s Management, shall be served by being left at or affixed to the stall or by being sent by post to the last known address of the Trader. Any Notice similarly to be served by the Trader shall be served by being addressed to the Commercial Manager at the Council and left at, or sent to: The Market Office Unit 1, Market Hall 1 Church Street Blackburn, BB1 5AF. Page 14 Trader’s pack Market Regulation General Provisions Regulation Enforcement Procedure Darwen Market is compliant with legislative requirements and complying with a Duty of Care. This includes: Five-year Fixed Wiring Certificate Maintenance contract for the Fire Alarm system Pest Control Maintenance Management programme for pigeons PAT testing Certifications Maintenance records for all entry points within the Market demise. Darwen Market operates a strict No smoking Policy. The Council are responsible for all maintenance, internal and external of their demise. The Council have a responsibility to ensure that they have enough First Aid cover for their demise. Cleaning The Council is responsible for the cleaning of the public areas of the Market and the removal of all waste from those public areas. Access The Council have a responsibility to ensure that Darwen Market is secure when not trading. The Market Attendants must ensure that all personnel have vacated the premises at the end of each day. Health and Safety An agreed Fire evacuation procedure will be adhered to. The Market will have a designated Assembly point. It will be the Council’s responsibility to ensure that the unit is all clear. The responsible person or Fire Warden should report to the Market Representative, either the Operations Manager or a Market Attendant. The Council must ensure that Tenants are fully compliant with the Fire alarm and evacuation procedures and ensure all their staff and traders are likewise instructed. The lift should not be operated in the event of a fire. The Council has a duty to carry out alarm testing and log all events. Any Contractor working within the Market demise must sign in at the Market Office to complete a Permit to work. The Council will provide a Fire Log to ensure that all Fire Safety procedures are logged including the Fire Risk Assessment. The Council must keep a record of their weekly fire tests and provide details at the Fire Officer’s request. The Council should make regular inspections of all their firefighting equipment and break glass call points and ensure all are in good working order. The Council should carry out daily checks to ensure that all fire escapes are free from obstruction. All Staff and Traders have an obligation to report to Market’s Management if: They see anything that could be dangerous. Any suspicious activity that could lead to a terrorist threat. All accidents should be recorded and reported to the Council’s Health and Safety Department. Page 15 Trader’s pack The Council has a legal responsibility to comply with any instruction with regard to Health and Safety. The Council will co-operate with all Enforcement Officers including Trading Standards and Environmental Health. Security The Council is responsible for Security in its own demise. The Council has a responsibility to eradicate and assist their Traders with the apprehension of shoplifters or undesirables. Darwen Market has a banning policy and any persons on the banning list will not be allowed in the Market areas. Darwen Market is a member of the DBAC (Darwen Business Against Crime) Town Centre scheme. The Market should comply with DBAC regulations. The Council must not allow any photography within the Market unless Market Management has given authorisation. No members of the public are allowed to take photographs without authorisation from markets staff. Page 16