Brand Positioning & Values Chapter 3 Target Market Consumer Aggregates Current users Potential users Competitive users Consumer Segments Behavioral Dem/psych/geo Taxonomy of Users • • • • Social or personality types Different wants and needs Identity profiles Health club users – – – – – Muscle Mike Stylin’ Susan Lookin’ Lucy Sweating Sam Zombie Zoe Points of Difference & Parity Difference • Strong, favorable, unique • Attribute or benefit Parity • Shared with other brands • Important for brand extensions Competitive Positioning Strategy Brand category focus Central Position - market leader, me-too • Differentiated position - new feature, combo Creative Positioning Strategy Advertising focus User as hero - social attributes; special TM • Product as hero - brand benefit, brand character Objective-based positioning • Brand awareness Prominent visuals • Brand attitude Political focus Purchase Motivation Strategy • Negative - informational Dental floss • Positive - transformational Hair color Means-End Chain: Toothpaste Attributes Fluoride Generic Baking soda Mint No additives Benefits no cavities low cost whitening nice breath natural Value health economy beauty social ecology Brand Mantra • • • • • • Built upon core brand values Makes a core brand promise Heart and soul of brand 3-5 word phrases Generates spirit of the brand Helps position the brand Mantra terms: Nike & Disney • Brand function - nature of product or service; performance, entertainment • Descriptive modifier - specific functions; athletic performance, family entertainment • Emotional modifier - how brand delivers benefits; authentic, fun Your brand mantra • Brand function • Descriptive modifier • Emotional modifier Positioning Politicians Category Coffee Technology Auto Retail Fast food Campaign Bush Dunkin Donuts IBM Ford Kmart McDonalds Old Reliable Kerry Starbucks Apple BMW Target Subway Challenger ZMAT • Read brand focus 9.0 • Select a minimum or 12 images from magazines, photos, etc that represents your thoughts and feelings about your favorite brand • Put the images together in a collage that communicates your subconscious thoughts and feelings about the brand • Bring your collage to class with stories of how each visual feeling connects you to the brand