What is Billing? Billing is what UNSW uses to produce invoices to our customers. Intermediate users can enter their bills manually, however using Page Series to create your bill is the easiest method of doing so. When you are in the invoice you will see a Page Series button to the lower right of your screen (see below). By scrolling through the page series and completing the information it is not necessary for you to remember what the minimum mandatory information is for creating an invoice. in the list please request these be added to the customer before continuing (please contact the Finance Help Desk for assistance on customer amendments). It is important that the customer location and customer contact on the bill is accurate. Page Series 3: Header – Misc Info If the customer has Purchase Order details or contract details complete them on this page. If you do not wish to use this functionality you can continue to the next page. Press Next in the Page Series. Page Series 4: Header Note Create a New Bill Go to the Standard Billing Menu and select Add a New Value. Enter the Business Unit for your invoice, select a Bill Type and a Customer and initiate creating your bill by pressing the Add button. Page Series 1: Header – Info 1 Once you have initiated bill creation the first page you are taken to the Bill Header. On this page you need to complete the following fields: — — — — — Invoice Date (the date of this invoice); Sales (the sales person responsible for this invoice, usually the invoice requestor); Credit (the credit analyst responsible for this invoice); Collect (the person responsible for collection of this invoice); Biller (the person creating this invoice). Press Next in the Page Series. Page Series 2: Address Info Check that the Address details for the bill are correct, change the Location if necessary and select a customer Contact for the bill. If you can’t find a location or contact The use of this page is optional. If you wish to make comments please enter them here. By using the Internal Only Flag you can choose whether or not these comments print on the invoice. If you have no comments to make, please continue to the next page. Press Next in the Page Series. Page Series 5: Header – Info 2 This is where you record a pre-payment information pertaining to this invoice. If there are no pre-payments you can leave this page blank. If you would like to raise foreign currency Invoice, you need to make 2 changes: 1. 2. Press VAT Information in the middle of the page. You can Expand All Sections, and under VAT Treatments, select Exports on Treatment Group, and Save. Press Change Bill Currency under Currency Information. Enter the foreign currency in New Currency Code. Then Click OK. Press Next in the Page Series. Page Series 6: Line – Info 1 This is the first line of your invoice. If you are using an identifier complete the ID and Identifier fields and the rest of the pages information will compile based on the identifier (press the Refresh button if it doesn’t immediately do so). If you are not using an identifier complete the following fields: — — — — Description (this is a free text field which will print on the invoice); Quantity (the quantity you are billing); Unit of Measure (the unit of measure for the Qty, i.e., EA for each); Unit Price (the price per qty for what you are billing). You can press the Refresh button at the bottom of the screen before continuing to check the calculation of the line. If your bill is to have more than one line you add additional lines on this page by pressing the add icon. If you do so you must remember that each line of the bill will have its own individual corresponding Accounting, VAT and Note line (see Page Series 7, 8 and 9). Press Next in the Page Series. Page Series 7: Acctg – Rev Dist Here is where you need to enter your chartfield distribution accounting information. (Please View All if you have more than 1 line of bill). You must complete the GL Account code, Department, Fund, Program, Class and project id for individual line. Press Next in the Page Series. Page Series 8: Line – VAT Info Check the VAT calculation, if you are unsure whether or not the VAT has calculated press the refresh button to initiate a calculation. If you wish to change the VAT code Press the Get VAT Details button, and expand the VAT Details section and change the Transaction Type code. Finalising your Bill Where to get help The most commonly used codes for Australian Customers are SALE (adds GST) and FREE (does not add GST). When you are ready for your bill to be invoiced set the bill Status to RDY (ready). The most commonly used codes for Foreign Customers is EXPT (Export). Every evening a process runs which picks up all bills and creates invoices. Since the process runs in the evening you will need to wait until the next day before you can collect your bill. Visit the Finance Knowledge Base to find more information on Billing including reference guides, user manuals and training videos. Press Next in the Page Series. Page Series 9: Line Note The use of this page is optional. Similar to the Bill Header note here is where you would record any notes that are specific to the individual line. You can use the Internal Only Flag to control whether or not this note will print on the invoice. Please press the View All link if your bill has more than one line. Press Next in the Page Series. Back to Page Series 1 You have now been returned to the start of the page series. Please save your invoice, and the system will then generate an invoice number. Check the GST Calculation Before you finalise your bill it is important for you to check the tax calculation. From the Header Info 1 page click on the Summary hyperlink at the bottom of the page and then press the Calculate Taxes button. Check your tax calculation and make any adjustments if necessary. If you are experiencing GST Rounding issues go to the Header Info 2 page and click on VAT Information hyperlink. Expand the VAT Controls section and round the tax either up or down. When you are happy with your GST Rounding recalculate the Taxes (see above). If you do not want your bill to be created you must set the status to HLD (Hold). Contact the Finance Help Desk if you need assistance or have any questions at financehelp@unsw.edu.au or call x53330. For questions on this guide or to request it be updated please contact Finance Training Information fti@unsw.edu.au Collecting your Bill The day after you have created your invoice you should check your Report Manager (under the Reporting Tools menu) and look for a report called FUPBI002. Drill down into this report to the PDF containing all invoices generated from your business unit by the overnight process. You should extract your invoice(s) from this file and distribute them accordingly. Generating an invoice Same Day It is possible to generate an invoice on the same day if you have an urgent bill to send out. Please note that this is not the preferred way of generating invoices and should be used as an exception only. Please refer UPK topic of this title under Billing Fundamentals for assistance on generating an invoice on the same day. Bill errors If for any reason your Bill could not be created by the overnight process you will receive a workflow e-mail letting you know and you need to check what the error was so that you can take the necessary action to rectify it. To identify and resolve your Bill Errors please refer to the documentation and/or UPK Topics available on that subject. Billing Basics (Page Series Entry) Quick Reference Guide For all of the University’s Financial Policies and Guidelines, refer to the Finance Website: www.fin.unsw.edu.au