Student Handbook September 2011 MA Human Resource Management 1 Dublin Business School Campus DBS is a city centre campus, the main building is situated on Aungier Street, behind St Stephens Green Shopping Centre. Please refer to the Map for the location of our other buildings. Buses servicing Aungier Street directly are 16, 16A, 19, 19A, 65, 65B, 83 or 122. All Bus, DART, Luas and Rail routes service the city centre with terminals close to the College. Room Legend and Access Codes: AS: 13/14 Aungier Street BL: Bow Lane (Door Code 9214) CH: Castle House, George’s Street DS: 19/22 Dame Street (Door Code 1295) BSA: 6/9 Balfe Street Block A (Door Code 6305) BSB: 6/9 Balfe Street Block B (Door Code 6305) DBS is city centre based with our main campus building situated on Aungier Street, behind St Stephens Green Shopping Centre. Please refer to the Map for the location of our other buildings. WELCOME TO DUBLIN BUSINESS SCHOOL 2 September 2011 Dear Student Welcome to the School of Business at Dublin Business School. Our objective is to create graduates with the knowledge, skills and confidence to meet the challenges of today’s rapidly changing workplace in Ireland and abroad. Our business programmes cover a broad spectrum of subject areas such as Accounting and Finance, Information Technology, Leisure and Recreation Management, Marketing and Management. All programmes at the School of Business are designed to provide you with an appropriate grounding and understanding of all business subjects. However we know that you will have your own career aspirations and that you may wish to specialize in your own preferred area of study and all our programmes are designed to allow you that option. The Business School is committed to providing you with a learning environment that encourages you to meet your potential both personally and professionally. A wide range of support services are available through the Business School to provide you with advice and guidance needed to identify, achieve and excel in your chosen career. Full information on our support services and relevant contact details are available in your student handbook. Academic studies at this level will be thought provoking, challenging, interesting and exciting. Your studies should prove beneficial for both your personal and professional development and will prepare you for a life of continuous learning. We are confident that you will find this experience to be highly rewarding. Should you have any questions or concerns, please do not hesitate to contact any member of staff at the Business School. We look forward to talking with you in the future. Dr. Adrian Guckian Head of School of Business & Law 3 WELCOME TO THE MA HUMAN RESOURCE MANAGEMENT PROGRAMME September 2011 Dear Student Welcome to Dublin Business School (DBS) and the MA Human Resource Management Programme. The purpose of the handbook is to provide you with a ready and concise source of information about the programme and the many learning and support facilities available to you. The aim of the programme management team is to ensure that you derive maximum benefit from your studies in DBS and at the same time, thoroughly enjoy the experience. Academic studies at this level will be challenging, demanding, exciting and consequently very beneficial for your personal development. We are confident that you will find this experience to be highly rewarding in both personal and professional terms. Should you have any queries and/or require clarification of any information in the handbook please do not hesitate to contact Cian McHugh (Programme administrator) or myself. I wish you a successful and enjoyable year. Sharon Harris Byrne MA in HRM Programme Leader 4 PROGRAMME AND COURSE STRUCTURE The programme contains a number of innovative features that are discussed elsewhere within this document. It is designed to be academically rigorous and will require students to develop learning skills quickly and apply these in an intensive programme. Assessment methods vary but will concentrate on students managing the process themselves through allowing as much choice as possible, for example through individually research projects, group reports and oral presentations. The taught stage develops knowledge in the core areas of HRM, develops and enhances research skills and the students are encouraged to challenge and critique the theories HRM and their application in real life companies. There are three stages to the programme although students only obtain a specific stage award (Certificate or Diploma) if they withdraw before successful completion. The first (Postgraduate Certificate) is awarded to those who successfully complete any four modules of the programme and the second stage (Postgraduate Diploma) for successful completion of a further four modules. Please note that students can only commence the dissertation element if all eight preceding modules have been successfully completed. There are eight modules on the programme, four per semester, 15 credits each. The masters’ stage comprises of a Dissertation (60 credits). Total 180 credits (see Appendix also). Programme Objectives To provide an academically rigorous framework through which students understand and critically appraise the philosophy and practice of HRM. To develop student awareness of the business and strategic context of contemporary HRM and the role of the HRM practitioner as a business partner. To facilitate an intellectual environment in which students’ powers of critical analysis, evaluation and problem solving are enhanced. To demonstrate the contribution of specific HRM activities to an overall HRM strategy, and the role of HRM within corporate strategy. To enable students to take increasing responsibility for their own learning and continuous professional development. The table below illustrates the structure of the programme: Taught Stage: FULL TIME (8 Modules x 15 credits = 120 Credits) 5 SEMESTER 1 Module Title Code * CORE People Management BM694 CORE HRM in a Changing World BM693 CORE Employment Relations BM697 CORE Managing Resourcing Strategy BM696 SEMESTER 2 Module Title Code * CORE Research Methods BM695 CORE Managing Organisational Learning & Change BM698 CORE The Management of Performance BM699 CORE Strategic Implications of HRM BM6910 Codes may be updated with new numbers – new codes will be emailed to students Dissertation Stage The dissertation is weighted 60 credits. All modules are weighted at 15 credits. 6 Taught Stage: PART TIME (8 Modules x 15 credits = 120 Credits) YEAR 1 Semester 2 Semester 1 People Management HRM in a Changing World Managing Resourcing Strategy Employment Relations YEAR 2 Semester 1 Semester 2 The Management of Performance Strategic Implications of HRM Managing Organisational Learning & Change Research Methods Dissertation Stage The dissertation is weighted 60 credits. All modules are weighted at 15 credits. A wide range of teaching and learning methods are used in the programme. These include Analysis of case studies with focus on strategic HRM Visiting professors from other Irish and UK universities lecturing on HRM concepts and philosophies Exercises requiring students to reflect upon their own competencies. Lectures by members of the faculty, with the emphasis on academic theories and literature versus practice in the HRM world. Presentations of real life case materials in a variety of modules Workshops and round-table debates with practitioner guest speakers from leading Irish companies Assessment Objectives The aims of the assessment procedure are to: 7 Ensure that the award is academically rigorous and an appropriate reflection of the student's ability and his/her effort throughout the programme. Provide the means to monitor students' progress for each module of the programme and inform their development and aid reflection Ensure the assessment workload on students is consistent with that placed on students on similar fourth level programmes both internally and externally. A variety of assessment methods are combined to ensure a wide range of student abilities are assessed over the duration of the programme. These methods will include: Individual and group assignments. Management reports. Case studies. Group activities. Group and individual oral presentations. Time constrained assessments Assessment Schedules Assessment schedules are provided for all students for all modules at the beginning of the academic year. These schedules are designed to limit the number of assignments students have to submit at any one time. It is organised such that assignments are spread out across the semester, where possible. This serves as a useful time management tool for students. OVERVIEW OF PROGRAMME ASSESSMENT Module Assessment method People Management 100% Continuous Assessment HRM in a Changing World 100% Final Examination Managing Resourcing Strategy 50% Continuous Assessment 50% Final Examination HRM Research Methods 100% Continuous Assessment 8 Employment Relations 100% Continuous Assessment Managing Organisational Learning & Change 100% Continuous Assessment The Management of Performance 50% Continuous Assessment 50% Final Examination Strategic Implications of HRM 100% Continuous Assessment Dissertation 100% Continuous Assessment (20,000 Words) 9 PROGRAMME STAFFING Head of Department : Dr. Patricia Moriarty patricia.moriarty@dbs.ie Programme Leader: David Wallace david.wallace@dbs.ie Business School Manager: Emma Balfe emma.balfe@dbs.ie Programme Administrator: Cian McHugh cian.mchugh@dbs.ie PLEASE NOTE: All DBS email addresses are of the form firstname.surname@dbs.ie. Please remember that lecturing staff will be lecturing during the day also, and thus may not reply immediately. Module Module Leader People Management Eddie McConnon HRM in a Changing World Bill Kirwan Managing Resourcing Strategy Gay White HRM Research Methods Dr. Chris McLaughlin Employment Relations Bill Kirwan/Aidan Finnegan Managing Organisational Learning & Change Eddie McConnon The Management of Performance Ann Masterson Strategic Implications of HRM Claire Devlin PLEASE NOTE: All DBS email addresses are of the form firstname.surname@dbs.ie. Please remember that lecturing staff will be lecturing during the day also, and thus may not reply immediately. 10 MOODLE DBS MOODLE is the Dublin Business School student website designed to provide you with a range of course material which will enhance and support your learning experience with DBS. MOODLE does not replace classroom activity but enhances and enables the provision of a rich multi-media learning environment. You can access MOODLE from any computer with Internet access. If you have a problem logging-in you should contact moodleadmin@dbs.ie or ask any of the technicians in the labs. To access course material self-enrolment may be requested. If so, you need the enrolment key for the course - your module leader will give this to you if he/she wishes you to self-enroll. A contact list of lectures and programme manager will available on the DBS MOODLE home page. (http://student.dbs.edu/login/index.php) You will be provided with a DBS Moodle Student User Guide and account details at induction. Support is provided by computerservices@dbs.ie and IT academic staff throughout the year. Code of Practice for all users of DBS Moodle All users of DBS MOODLE are bound by the Terms and Conditions of Use as outlined on the DBS website Terms & Condition. http://www.dbs.ie/TermsConditions/tabid/649/Default.aspx Class Representative Each Programme will be asked to appoint two class representatives. The function of class representatives is to liaise between students and faculty and to co-ordinate student feedback. and student input to the course review process. Class representatives should also make contact with Student Services if necessary. 11 Participant Feedback A number of feedback mechanisms are in place and include: Opportunities for informal feedback to module leaders Opportunities to meet programme leader Institutional modular evaluation surveys School evaluation surveys Student representatives, to be nominated by peers, via class representative meetings and attend Board of Study Meetings Staff/Student forum Attendance High levels of attendance at class are essential for academic success. In order to encourage high attendance levels, the College invests a substantial time and resources in tracking and following up on poor attendance. To achieve your potential at Dublin Business School, it is imperative that you attend all your classes. The minimum required level is 80%; students who have less than this level of attendance are hindering their overall performance. Student Services and Facilities Contact Details International Students Officer Louise Butler-Norris Education & Welfare Officer Caitriona McGrattan Sports & Societies Officer Tony Peoples General Queries Tel: 01 4170603 louise.butlernorris@dbs.ie Tel: 01 4178748 caitriona.mcgrattan@dbs.ie Tel: 01 4177585 tony.peoples@dbs.ie Tel: 01 4177680 student.services@dbs.ie Introduction The Student Services Office is concerned with assisting students in all non-academic affairs. Working alongside the Student Council and the International Student Office, they deal with a variety of issues faced by students. Introduction 12 As part of the Library, Careers and Student Services Department, the Student Students team aim to assist students during their time in DBS through a number of support services including a counselling referral service, drop-in hours for international students and a welfare office. Students are also encouraged to engage with the College and their fellow students through a range of social and sporting opportunities. Accommodation The Student Services Dept has produced a number of guides and accommodation listings for students seeking accommodation including a guide to the various student properties available in Dublin’s City Centre, which is available on the Student Services website. There is also an Accommodation Notice-board on the ground floor of Aungier Street. Welfare The Education and Welfare Officer administers the College’s counselling referral service. DBS provides crisis counselling to students in conjunction with the Elmwood Centre for Counselling and Psychotherapy in Baggot Street. Students may avail of three sessions free of charge and an additional three on the request of their therapist/counsellor. Students may request a counselling referral letter, needed to cover the cost of the sessions, directly from the Education and Welfare Officer. Students can be reassured that their decision to attend counselling is kept private and that their name will only be noted by the Student Services Officer who issues the letter for financial reasons. Dublin Business School is linked to the Aungier Street Medical Centre (Phone: 01-4005708). A reduced fee of €40 per consultation is charged on production of a valid DBS student card. The Clinic is open from 8.30am to 6.30pm Monday to Friday and Saturday 11am – 3pm. There is an appointment system in operation so please remember to make one. Urgent cases will be seen without appointment. There is also a nurse in attendance who deals with family planning, cervical smears, blood pressure screening, dietary advice and advice on asthma and diabetes. Please Talk Please Talk is a national mental health awareness campaign, which urges students to understand that talking is a sign of strength, not of weakness. And that if they experience problems while at college, there are people they can talk to. At the centre of the campaign is the PLEASE TALK website, www.pleasetalk.ie, which provides a list of support services that are available to students at their college or university. DBS has a page on the PLEASE TALK website, which lists the support services available to our students. Student Complaints 13 Student complaints should be directed to your Springboard liaison in the first instance who will direct your complaint onwards as appropriate. Academic appeals should be directed to the Examinations Office. Further details can be obtained on DBS’s Examinations Office webpage at: http://www.dbs.ie Entertainment During the term you will find many events organised by Student services. In fact there will be celebrations for any excuse we can find during the year. Halloween and Christmas balls, sports and societies nights are just some of the events you’ll expect to see. Upcoming events will be advertised on notice boards in DBS buildings, so keep an eye out. Sports At DBS we believe happy, healthy students do better in their study, that’s why we strive to provide a wide range of quality sporting activities to suit everybody. DBS in recent years has claimed National titles in golf, basketball, cricket and badminton. DBS offers sports scholarships to outstanding athletes, which reflects the college’s desire to be amongst the leaders of College sport in Ireland. DBS boasts some of the best sports coaches in Irish College Sport, such as Richard Sadlier, Dave Baker and Jenny King. We hope more success can follow this year, but more importantly that everyone gets involved in a sporting activity to get fit, have fun and make friends. Student Societies Societies are organized by and for students and they exist because students want them to exist. The popularity of DBS societies such as the Drama Soc, Paintballing Soc and Radio DBS has seen more students than ever signing up to become members or even putting themselves forward to sit on the committees that run the societies. If you would like to setup a society and would like to know the procedures then contact your Societies officer (below). Students at DBS realize that there’s more to college than exams, coursework and lectures. To mark the college’s commitment to student societies DBS is a full member of the Board of Irish College Societies (BICS) and this year travelled to Galway to compete against the very best student societies in Ireland. To mark DBS’s commitment to Sports and Societies, Tony Peoples is your Sports and Societies Development Officer. Tony works in the student service department and you can find him in the Aungier Street and Castle House offices. The big day for Sports and Society Sign Up is all day Tuesday the 4th of October in the Reception area of Aungier Street. For a full list of the 30 + Clubs visit www.dbs.ie/studentservices. So what are you waiting for, sign up to your favourite society now. Merchandise Student Services have DBS-branded hoodies for sale. The hoodies are available in navy, grey or green and in sizes small to x-large. They cost €20 and are available from either Student Services’ Offices. Lockers 14 Lockers are available to rent in Augnier Street and Dame Street. They cost €20 for the academic year (including the exam period and a week’s grace to clear it out). Students wishing to rent a locker in AS should contact Caitríona, while those looking for a Dame Street locker should contact Tony or Louise. Computer Services The Computer Services department offers support to the student body in College IT related issues. Email, internet, online storage space, Moodle (intranet for notes etc) and course related software are all provided for students at no extra charge. Students can contact the Computer Services Department via the on-line form on the web link below, in person on the first floor of the Aungier St building or by telephone on 01 4177573. Visit the Computer Services website at: http://www.dbs-students.com/CompServ Facilities The Facilities Department maintain the fabric of the building and manage the many services providers to the college such as cleaning, security etc. In conjunction with these, this department is also responsible for Health & Safety and Timetabling Visit the Reception website at: http://www.dbs-students.com/Reception Library The Library service at Dublin Business School comprises an Undergraduate Library at Aungier Street and Postgraduate/Law Library at Dame Street. DBS Library has evolved into a library without walls with a rapidly expanding e-book collection, 45,000 full-text e-journals and an extensive portfolio of electronic databases. Off campus access to all of the Library’s electronic resources is available 24 hours a day from anywhere in the world. The Library Catalogue, e-books and EBSCO databases can also be searched via handheld devices. DBS Library collections comprise: Print/Audiovisual Materials: The Library has a combined print and audiovisual collection of approximately 50,000 items. All books and audiovisual items are listed on the Library Catalogue which is available on the Library Website. Print Journals: The Library subscribes to 205 print journals. E-Journals: The Library provides access to 45,000 full-text e-journals searchable on the Library Website via EBSCO’s A-Z journal software 15 E-books: The Library has a rapidly expanding e-book collection available via Dawsonera which now contains 900 titles. Online Databases: The Library subscribes to an extensive portfolio of databases. Examples of databases that the Library subscribe to include: Academic Search Complete, Business Source Complete, Computer and Applied Sciences Complete; Emerald, Firstlaw, FT.com, Film and Television Literature Index with Full-text. Hospitality and Tourism Complete, JSTOR, Justis, Lexis Nexis, LISTA Full-text, Marketline, Mintel, Pep Archive, PsycArticles, PsycInfo, SOCIndex, WARC, Westlaw. The Library offers: Library inductions for all new students in the classroom setting. Library tours for new and returning students. Subject specific information literacy instruction in the classroom setting within the academic timetable, as requested by faculty. A selection information literacy classes are run on a weekly basis throughout the academic year. These classes are open to all students, with separate classes for Business, Arts and Law students. The selection of classes includes: o Writing & Referencing Assignments (this class also covers ‘Avoiding Plagiarism’) o Finding Materials for Assignments o Literature Research for Dissertation o Using Zotero (Reference Management Software) These classes are delivered supplementary to the academic timetable, and are run in either a classroom or computer lab setting, depending on the session content. Visit the Library Website at: http://library.dbs-students.com Visit the Library blog at: http://dbslibrary.blogspot.com Follow us on Facebook and Twitter. 16 What logins do I need to access the Library’s electronic resources? All the log-ins details that you need to access various Library and IT resources at DBS will be emailed to you shortly after you register with the college. You must activate your college email account to access this email. If you do not receive this email, please contact the Library or follow the following format/procedure when logging-on to the various resources: PCs: The first time you log in, enter your student number for both the username and password. You will then be prompted to create your own password. Henceforth your log-in details will be as follows: o o Username: student number Password: ‘password of your own choice’ Library Account: via the Library Catalogue. o o Reader number: student number PIN: 4 digits (issued by the Library staff) Searching electronic resources (for off-campus only) o o Username: student number Password: date of birth – dd/mm/yyyy 17 E-Books o o Username: student number Password: date of birth – dd/mm/yyyy What other facilities are available in the Library? The Library provides access to: PCs A wireless network Printing facilities including wireless printing Photocopying facilities including colour photocopying Study rooms for collaborative study PCs and Study rooms can be booked via the Library Website. How do I contact the Library? Each Library site has a dedicated information point where staff can assist you with your enquiries. You can also contact Library staff by phone, email or via the Library’s instant messaging service called ‘DBS Ask a Librarian’ which is available on the Library website. DBS Ask a Librarian enables you to chat live with Library staff via the Library Website. You can also follow Library developments via the Student Blog, Facebook and Twitter, links to which are provided on the Library Website. Key telephone numbers: Information Desk, Aungier Street, Tel: 01 -4177572 Information Desk, Dame Street, Tel: 01 -4178745 Email: library@dbs.ie Website: http://library.dbs.ie How Can I learn more about using the Library? Library Classes: DBS Library employs a dedicated Information Skills Librarian, who provides students with Library tours and inductions. She also runs a variety of classes on how to evaluate and use information safely; essay writing, avoiding plagiarism and referencing. Please consult the Library Website for further information. Library Guides/Handbooks: guides on how to use various Library resources as well as guides on essay writing, referencing, avoiding plagiarism, conducting a literature review, etc. are 18 available on the Library website and in hardcopy in the Library. The Library also produces its own student handbook as well as a quick guide to Library Resources. These are also available on the Library Website. Information Points: Each library has an Information point that is manned by professional staff who are there to help you get the most from the Library resources and facilities. Please feel free to approach the desk with any Library query… big or small. Alternatively you can phone, email or instant message the Library. Ask a Librarian instant messaging: this is available via the Library website. Just type in your question and a member of the library staff will message you back straight away. Online Database Tutorials: Various databases also provide users with online tutorials and help guides on how to use their search and browse facilities and much more. Appendix Credit Structure The adoption of a system of credits is a key component of the development of the European Higher Education Area under the Bologna process. ECTS is becoming a generalised basis for credit systems in higher education, and it has a proven track record in facilitating student mobility and international curriculum development, and is developing into a credit accumulation, as well as a credit transfer system. Thus, in line with Ireland’s commitment to and participation in the European Higher Education Area, the national approach to credit will be compatible with ECTS. 19 Under ECTS, one credit is assigned to learning outcomes achievable in 20-25 hours of workload. The ECTS convention is that 60 credits measures the workload of an average full-time student during one academic year. Workload refers to the notional time within which the average learner might expect to complete the required learning outcomes. The structure and content of the programme is outlined using ECTS credits where 7.5 ECTS equals 15 CATS. Structure and Content The course is made up of two parts. Part I is the taught element consisting of compulsory and optional modules (ECTS: 7.5 (15 CATS) per module giving a total of 60 credits (120 CATS)). Part II consists of a dissertation (30 ECTS/60 CATS credits). There are a total of 90 ECTS/180 CATS credits for the course. To be awarded their degree, students must pass both Part I and Part II of the scheme and thereby accumulate 90 ECTS /180 CATS credits. Candidates who complete Part I and accumulate 60 ECTS/120 CATS credits, but do not complete Part II can exit with a Postgraduate Diploma. A Postgraduate Certificate is also available to students who pass 30 ETCS/60 CATS credits or more in Part I. A student will not be entitled to formally commence the Dissertation Stage until an examination board has confirmed that the taught stage has been successfully completed and 60 credits awarded. 20