CISCO SOLUTION INCENTIVE PROGRAM (SIP) Program Overview Aug 2005 © 2005 Cisco Systems, Inc. All rights reserved. 1 Agenda • Cisco Channel Strategy • What is the Solution Incentive Program? • Program Framework • Expectations of the Partner • Financial Impact to Partner • How to Get Started • How to Learn More © 2005 Cisco Systems, Inc. All rights reserved. 2 WW Channel Strategy PARTNER PROFITABILITY Business Solutions Integrated Technologies Technology Specialized Individual Products VALUE-ADD CAPABILITY © 2005 Cisco Systems, Inc. All rights reserved. 3 WW Channel Strategy PARTNER PROFITABILITY Business Solutions Integrated Technologies Technology Specialized Individual Products VALUE-ADD CAPABILITY © 2005 Cisco Systems, Inc. All rights reserved. 4 WW Channel Strategy PARTNER PROFITABILITY Business Solutions Integrated Technologies Technology Specialized Individual Products VALUE-ADD CAPABILITY © 2005 Cisco Systems, Inc. All rights reserved. 5 Why Drive Solution Sales? VALUE-ADD AND BUSINESS RELEVANCE CEO Vertical Solutions BusinessCentric CEO / CIO Horizontal Solutions BusinessCentric Department Head Enterprise Architecture Integration TechnologyCentric Project Manager Products and Technology Fulfillment Price and Delivery-Centric Provides business relevance to the network Creates budget rather than absorbing it Targets business decision makers who typically control the networking budget Grants partners access to critical vertical and horizontal market opportunities © 2005 Cisco Systems, Inc. All rights reserved. 6 Incentive Programs ADVANCED TECHNOLOGY Value Incentive Program (VIP) Opportunity Incentive Program (OIP) INCREMENTAL OPPORTUNITIES © 2005 Cisco Systems, Inc. All rights reserved. Rewards Solution Incentive Program (SIP) BUSINESS SOLUTIONS 7 Solution Incentive Program • Rewards partners that integrate Cisco into their differentiated business solutions Differentiates partner unique value Increases customer intimacy and satisfaction Grows partner revenue with value-added services Drives partner profitability • Partners must pre-qualify their solutions prior to receiving the program benefits • The program offers eligible partners financial incentives and better engagement opportunities with Cisco sales teams © 2005 Cisco Systems, Inc. All rights reserved. 8 What Is a Solution Under SIP ? Solution = Partner Integration Skills (Lifecycle Solution Services) + 3rd Party Business Application + Cisco Technology Differentiated and Repeatable © 2005 Cisco Systems, Inc. All rights reserved. 9 SIP Eligible SIP framework Converged 3rd Party Consulting network hardware Services A network comprising these elements above the line is eligible for the SIP reward Reference 3rd Party Prof. architecture application Services Non Eligible = + + A network comprising only these elements below the line is not eligible for SIP reward Point products Cisco applications Technology Applications © 2005 Cisco Systems, Inc. All rights reserved. Solutions Integration Maintenance Services Services Network Integration Pilot Solutions 10 Vertical Market Requirement Cisco Business Solution Positioning Vertical Market End Users Prepare, Plan, Design, Implement, Operate & Optimize (PPDIO) Cisco Capital Business Solution Reference Architecture 3rd Party Vendors Cisco Certified Partner ISVs / Ecosystem Partners Cisco’s Architecture Customer Advocacy Advanced Technologies Wireless Security © 2005 Cisco Systems, Inc. All rights reserved. Advanced Technologies IP Comms SAN / Optic Cisco Foundation Technologies Routers Switches 11 SIP Objectives • Grow incremental revenue in critical markets • Boost partner profitability for resellers integrating Cisco into the solution sale • Increase the business relevance of the network • Expand the usage/need for network bandwidth • Support the channel partner value model © 2005 Cisco Systems, Inc. All rights reserved. 12 SIP Benefits Creates greater intimacy and understanding of business imperatives Adds business value to the network Improves customer satisfaction To Customer To Partner To Cisco Rewards solution investment Provides differentiation Improves profitability Increases value-add opportunities Increases business relevance of networking Creates budget for networks Improves partner profitability Encourages channel focus on 13 value-add © 2005 Cisco Systems, Inc. All rights reserved. PROGRAM FRAMEWORK © 2005 Cisco Systems, Inc. All rights reserved. 14 Program Workflow 1 Pre-qualification (one time per solution) 2 Deal Registration (one per deal) 3 Evaluation (annual review) © 2005 Cisco Systems, Inc. All rights reserved. 15 Program Workflow 1 Pre-qualification (one time per solution) Partner submits Solution Business Plan Channel (CAM) review solution Business Plan Program Council approve Pre-Qualified validates solution Partner (evaluated annually) Business Plan deny REJECT 2 Deal Registration (one per deal) 3 Evaluation (annual review) © 2005 Cisco Systems, Inc. All rights reserved. 16 Program Workflow 1 Pre-qualification (one time per solution) Channel (CAM) review solution Business Plan Partner submits Solution Business Plan Program Council approve Pre-Qualified validates solution Partner (evaluated annually) Business Plan deny REJECT 2 Deal Registration (one per deal) Pre-qualified? yes Field (CAM/AM) approve validate registration no REJECT 3 deny REJECT Program Mgr validates registration approve Deal Protection (review at 6 months) deny REJECT Evaluation (annual review) © 2005 Cisco Systems, Inc. All rights reserved. 17 Program Workflow 1 Pre-qualification (one time per solution) Channel (CAM) review solution Business Plan Partner submits Solution Business Plan Program Council approve Pre-Qualified validates solution Partner (evaluated annually) Business Plan deny REJECT 2 Deal Registration (one per deal) Pre-qualified? yes Field (CAM/AM) approve validate registration no deny REJECT 3 Program Mgr validates registration approve Deal Protection (review at 6 months) deny REJECT REJECT Evaluation (annual review) Met min. revenue: SMB - $200K Enterprise - $1M no © 2005 Cisco Systems, Inc. All rights reserved. REMOVE yes Met at least 70% of forecast? no REMOVE yes RENEW Partners removed from program may not reapply for six months. 18 SIP Prequalification: Partner Pre-requisites • Cisco Certified Partner (Gold, Silver, Premier) • Specialized in appropriate technology identified as part of the solution definition • Has existing installed base of customers in target market • Documented Business Plan for driving solution • Selling model targets Business Decision Maker • Sales team is solution focused • Provides unique solution competency © 2005 Cisco Systems, Inc. All rights reserved. 19 SIP Prequalification: Solution Criteria • Repeatable • Includes Business Relevant Application • Includes Solution Support Services • Includes Cisco Technology (recommend AT) • Expands need for network bandwidth • Reference Architecture includes Cisco • Cisco product and services is no more than 70% of solution opportunity • Two reference accounts that have installed solution within past 12 months • Minimum revenue per year (list to Cisco): $200K in SMB or $1M in ENT Minimum deal registration transaction size (list to Cisco): $20K in SMB and $100K in ENT © 2005 Cisco Systems, Inc. All rights reserved. 20 SIP Deal Registration: Requirements • Partner solution prequalified for the SIP • Registration must be for partner-approved solutions only • Partner must be a Cisco Gold, Silver, or Premier Certified Partner • Incremental business generated by partner • Minimum deal size for Cisco products and services: SMB/Commercial $20K at list price Enterprise $100,000 at list price • Partner completes and documents presales milestones: Identify primary decision makers, budget, and timing of opportunity Determine end-customer business issues and requirements Perform end-customer phone and face-to-face sales calls Provide high-level design to customer • Registration must be prior to an end customer RFP to be eligible NOTE: Partners CANNOT stack OIP and SIP • SIP discount accounts for partner “hunting” efforts • All deal registration based programs protect the first partner to register the deal and complete the pre-sales milestones. If the deal is first registered and approved under SIP, it is not eligible for OIP. If Allthe © 2005 Cisco Systems, Inc. rightsdeal reserved.is first registered and approved under OIP, it is not eligible for SIP. 21 Solutions Example Vertical Market HealthCare Connected Real Estate Applications • • • • • Nurse Call Patient Monitoring Location based services Collaborative Care PACS (E-Radiology) • • Building Automation IP based Physical security ( access control, video surveillance, fire ) Converge applications that drive collaboration and increase productivity increase in workplace • Cisco Technologies FT Upgrades WLAN + WCS Security IP Communications/Unified Communications IP Wireless Phones Call Manager MeetingPlace / VT Advantage WLAN Security IP Communications/Unified Communications Retail • • • Customer Relationship Management Billing POS Warehouse Management System WLAN IP Communications/Unified Communications Manufacturing • • • Supply Chain Management Xtended Markup Language Warehouse Management System WLAN IP Communications/Unified Communications Transportation • • Warehouse Management System Supply Chain Management WLAN IP Communications/Unified Communications Logistic/Warehousing • • • Warehouse Management System Employee Resource Planning Supply Chain Management WLAN IP Communications/Unified Communications Security © 2005 Cisco Systems, Inc. All rights reserved. 22 APAC SIP Model • Run pilot program for 6 month period, effective Q1 FY06 • Target countries to include: • Australia • India • New Zealand • Singapore • China • Korea • Taiwan • SIP rebate of 4% list, • SIP stackable only with VIP* • SIP is a backend rebate program • SIP applicable to all products and must include AT • Mandatory maintenance attachment on all products for 1 year minimum (Cisco Shared Support Program or branded resale) © 2005 Cisco Systems, Inc. All rights reserved. *based on current VIP% program rules 23 Expectations of the Partner: Registration • Solution Pre-qualification Deliverables Business Plan Reference Architecture Installed Base • Deal Registration Deliverables Customer name & contact info for opportunity Opportunity description Cisco products included Estimated budget & decision date Sales Visit Report High Level Design © 2005 Cisco Systems, Inc. All rights reserved. 24 How Do Partners Get Started • Visit http://www.cisco.com/go/ap/sip • Review online program documents (presentation, program rules, Q&A) and download business plan • Partners send completed business plan to their CAM and the SIP alias: apac_sip@cisco.com. Each partner solution requires a business plan. • Partners will receive notification within 10 business days via e-mail. © 2005 Cisco Systems, Inc. All rights reserved. 25 How to Learn More • SIP Website: http://www.cisco.com/go/ap/sip Presentation Q&A Program Rules User Guide Business Plan Template • Program alias for submitting solution business plan and general questions: apac_sip@cisco.com • Submit presales milestone documents to: apac_sip@cisco.com • Deal Registration Approval Tool: http://www.cisco.com/go/deals © 2005 Cisco Systems, Inc. All rights reserved. 26 Presentation_ID © 2004 Cisco Systems, Inc. All rights reserved. 27