Job Description
Job Title
Post ref no.
Band
Service area
Location/Base
Accountable to
Chief Information Officer (CIO)
Band 8d
Commercial Directorate
Trust Headquarters, New Mill, Saltaire
Commercial Director
1. Job Purpose:
 Develop and deliver the Trust’s vision to be a truly digital healthcare
organisation
 Further develop the Trust’s IM&T strategy to underpin and support delivery
of the Trust’s Integrated Business Plan (IBP)
 Prioritise and plan the IM&T programme, projects and activities and ensure
their successful delivery on time and to budget with focus on delivering
quality and safety whilst reducing cost
 Build a strong IM&T team
 Lead the intelligent application of information technology and associated
change programmes and the provision of robust intelligence to improve the
management and delivery of the Trust’s clinical and corporate services
2. Organisational Chart
Commercial Director
Chief Information Officer
(CIO)
Post Holder
Service Managers
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Clinical Information
Officers (2 x 0.2 wte)
3. Main duties:
KEY RESULT AREAS
Strategic and strategic leadership
 Lead the further development and implementation of the Trust's IM&T
Strategy ensuring full alignment to and support for delivery of the Trust’s
IBP (integrated business plan) and ensure compliance with Monitor’s
requirements through the FT authorisation process
 Ensure new and emerging technologies are evaluated and integrated into
the IM&T strategy and programmes where appropriate
 Proactively review opportunities for IM&T to support process change and
improvement arising from changes in NHS policy, clinical practice and
other significant business developments
 Establish IM&T as a key enabler and an integral part of the Trust’s
strategies and business plans
 Work with national and local NHS and governmental bodies to secure the
greatest possible benefits from IM&T investment
 Ensure that the IM&T agenda makes a full contribution to the Trust’s overall
strategy through the effective use of IM&T to:
- improve the patient experience
- improve quality and outcomes of care
- reduce clinical risk
- reduce cost
Operational and Project Management
 Prepare rolling 5 year investment plans for IM&T activity and development
including resource estimates
 Prepare and present robust business cases that support proposals for
IM&T investment
 Ensure that all IM&T projects align with and support delivery of the Trust’s
IBP and other business plans
 Ensure that all IM&T developments and projects are planned and delivered
to agreed specification, budget and timescale with appropriate
management of capital resources
 Ensure that all IM&T projects have measurable benefits clearly identified as
part of project initiation processes including procurement, management
support, and service delivery
 Provide regular reports as required to the Trust Board, Finance Business
and Investment Committee (FBI) and Executive Management (EMT), and
any other committee as required
 Lead on IM&T Project management and change management initiatives
across the organisation
Information Governance
 Ensure that there are in place fit for purpose information systems
underpinned by effective information governance arrangements
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 Develop a proactive IG service for the organisation that supports clinical
and corporate services in the management of information and the reduction
of associated risk
 Ensure the adoption of all mandated knowledge, information and data
standards and any appropriate best practice and learning from health and
any other industry
 Oversee the completion and submission of the IG Toolkit (or any other
requirement that may supersede the IG Toolkit)
 Contribute IM&T evidence as required for national benchmarking initiatives
 Develop and maintain an appropriate inventory of all IM&T systems and
ensure appropriate security, disaster recovery and replacement plans are
in place for each
Clinical Information Systems
 Ensure that the Trust has in place robust clinical information systems with a
technical infrastructure which complies with established best practice,
including system security, confidentiality, data protection and disaster
recovery
 Develop close working relationships with clinicians and users of Trust
systems to ensure engagement with the adoption of technologies and
systems to make the delivery of patient care as effective as possible
 Develop appropriate relationships with local health and social care
providers to facilitate appropriate shared access arrangements as required
Leadership and management
 Provide leadership and management to the IM&T and associate teams
 Ensure that the Trust has the internal IM&T capacity and capability to meet
business and operational needs
 Develop a customer focussed approach across the IM&T function to ensure
that IM&T customers receive pro-active responsive service
 Ensure that any third party and other support contracts are effectively
managed and deliver value for money
 Develop constructive relationships with other NHS organisations and
establish appropriate networks to promote the interests of the Trust in the
local health and social care economy and beyond
Supplier Management
 Maintain productive relationships with suppliers of IM&T systems
 Negotiate and maintain contracts and ensure suppliers provide value for
money and deliver against their contractual commitments
 Work with suppliers to manage any contractual conflicts to ensure that the
trust’s interests are fully protected
Business Information and Intelligence
 Develop an effective and pro-active business intelligence service that can
provide timely meaningful quality assured and appropriate information and
reports to aid decision making and support performance management
across the Trust
 Ensure all nationally and locally agreed and required data returns are made
to deadline and quality standards required
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Relationships
The CIO for the Trust will be expected to develop and maintain a wide range
of internal and external productive relationships. The list below is set as a
guide only.
INTERNAL
Executive and Non-Executive
Directors
IMT Programme Board
Deputy Directors
Heads of Service
Information Asset Owners
Transforming Care Programme
(PMO)
Caldicot Guardian
SIRO
Internal Audit
CCIOs
SIRO
Procurement
EXTERNAL
NHS Commissioners
CSU
Suppliers
NHS England / DH colleagues
External Audit
Local NHS providers
Local Authority
Other stakeholders
4. Working as part of a Team
 The post holder will work as part of the Commercial Directorate working
closely with the Commercial Director and other Deputy Directors
5. Managing Self
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Participate in regular supervision
Attend all mandatory training
Participate annually identifying, developing and agreeing your own
development plan with your line manager using the Trust Appraisal and
KSF process
Comply with all Trust policies, procedures and protocols
Pay regard to materials and equipment
Carry out duties with due regard to the Trust’s Equal Opportunity Policy
Seek advice and support from your line manager whenever necessary
6. Staff Supervision and Support
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Provide management and supervision to direct reports
Ensure appraisals and mandatory training targets are met within the
locality
Ensure Human Resources Policies and Procedures are complied with for
the staff in the IM&T department
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7. Financial Responsibility
 Be accountable for IM&T budgets, capital and revenue (approx. £3m
capital)
 Lead budget setting process for IM&T in line with Trust business planning
processes
 Prepare financial forecasts and returns monthly
 Actively monitor service financial performance to ensure effective and
efficient use of the financial resource.
 Contribute to the development of effective financial recovery plans where
appropriate.
8. Core Values:
Below is the Trust’s Vision, Aims and Corporate Priorities. The Corporate
Priorities are what the Board has identified as specific priorities for focus for
2014/15.
The Trust’s vision statement is:
To provide the best possible care for the people of Bradford, Airedale
and Craven and to be recognised as one of the country’s leading
providers of integrated community health care services.
Aim 1: To provide a top quality service
Aim 2: To achieve excellence in patient experience
Aim 3: To ensure great relationships between the Trust, its staff and
stakeholders
Aim 4: To deliver excellent value for money
TRUST VALUES
Respect
Openness
Improvement
Excellence
Together
9. Core Statements:
Infection Control - All clinical and non-clinical staff groups
Responsible for, in respect to your area of work, for ensuring so far as is
reasonably practicable and in accordance with Trust policies that you are
aware of your individual responsibilities in regard to infection prevention and
control this requires you to:
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Maintain safe infection prevention and control environment for yourself and
others.
Be familiar with and comply with current infection prevention and control,
guidelines, policies and procedures.
Raise matters of non-compliance with your manager.
Attend infection prevention and control mandatory training as dictated by
your manager.
Be appraised in relation to infection prevention and control.
Risk Management
All staff need a basic working knowledge of risk management. They all have a
responsibility to identify and report risks, hazards, incidents, accidents and
near misses promptly, in accordance with Trust Policy. All staff must be
familiar with emergency procedures, risk management systems and incident
management in their workplace.
Health and Safety
All employees have a responsibility under the Health and Safety at Work Etc.
Act 1974 for their own health, safety and welfare and to ensure that the
agreed safety procedures are carried out to provide a safe environment for
other employees and anyone else that may be affected by the carrying out of
their duties.
Employees must co-operate with the Trust in meeting its statutory obligations
with regard to health and safety legislation and must report any accidents,
incidents and problems as soon as practicable to their immediate supervisor.
The Trust has a written health and safety policy which employees have a
general duty to read in order that they are fully conversant with its
requirements.
Patient care
Bradford District Care Trust is committed to ensuring the highest standards of
care and treatment and expects that all staff employed within the organisation
will treat service users, their carers, relatives and friends with dignity and
respect at all times during their contact with services we provide.
Information Management
All members of staff are bound by the requirements of the Data Protection Act
1998 and any breaches of the Act or of the confidential nature of the work of
this post could lead to dismissal.
The post holder is responsible to learn about information governance, to help
ensure that best practice guidelines are followed and personal information is
managed to benefit patients, clients and members of staff.
The post holder is required to sign the declaration form to confirm they have
read and understood the booklet and leaflet regarding information
governance, which will be kept by the HR team in the post holder’s personnel
file.
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Job title: Chief Information Officer
Post ref:
Band: Band 8d
Service area: Commercial Directorate
Location/base: New Mill
Job purpose:
 Develop and deliver the Trust’s vision to be a truly digital healthcare organisation
 Further develop the Trust’s IM&T strategy to underpin and support delivery of the Trust’s Integrated Business Plan (IBP)
 Prioritise and plan the IM&T programme, projects and activities and ensure their successful delivery on time and to budget with focus on delivering
quality and safety whilst reducing cost
 Build a strong IM&T team
 Lead the intelligent application of information technology and associated change programmes and the provision of robust intelligence to improve
the management and delivery of the Trust’s clinical and corporate services
Criteria
Qualifications
& Education
Essential
 Masters level and specialist experience in this field or equivalent
qualification in numerate subject
 Proven track record of delivering high level projects across a
service area
 Evidence of continuing professional development
Knowledge
 Advanced knowledge of NHS reporting, structures, content and
data standards
 In depth knowledge of healthcare information systems
 In depth knowledge of Electronic Patient Records
 Thorough working knowledge of relevant legislation/guidelines e.g.
Data Protection Act, Freedom of Information Act 2000, information
confidentiality security and guidance, Information Governance
Toolkit v9 or v10
 Experience of statistical methods
and tools
Application /
Interview
Experience
It is vital that the post holder can demonstrate tangible success
in the following areas:
 Experience of working in Mental
Health and Community services
Application /
Interview
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Desirable
 Prince 2 Foundation Certificate
 ITILv3 Foundation Certificate
Evidence
Application / CV
 Developing and articulating a clear strategy for IMT that supports
delivery of the Trust’s vision and IBP and has the necessary
systems to support delivery of effective patient care
 Working at a senior management level for at least 5 years in a
complex environment bringing about significant change in line with
agreed strategic and operational objectives
 Working with disparate clinical and operational stakeholders and a
track record of their successful engagement in projects and
programmes of work
 Ensuring that the Trust develops IT systems with a technical
infrastructure which complies with established best practice,
including system security, confidentiality, data protection and
disaster recovery
 Evidence of commitment to delivering high quality service to
customers
 Deploying appropriate technology to achieve agreed quality and
safety metrics with efficiency and productivity savings
 Ensuring that the clinical and information systems are aligned to
generate robust data that makes a full contribution to the Trust’s
business, i.e.:
- improve the patient experience
- report activity against contract
- improve quality and outcomes of care
- reduce clinical risk
- supporting service improvement
 Resolving complex information issues and communicating these
to staff at all levels
 Implementation of best practice in IT service management and
project management.
 Budgetary management to include management of capital and
revenue expenditure in line with Trust requirements
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 Leading and developing a strong IM&T team that is flexible
delivery and customer focused
Skills &
Abilities
Attitude
 Good analytical skills; the ability to learn quickly, to synthesise
diverse information, and to make decisions from a range of options.
 Strong communication skills; orally and in writing; credibility at
Board level and with all staff the ability to communicate complex
ideas and information to audiences with differing levels of
understanding.
 Effective leadership: the ability to manage teams effectively
 Ability to work under pressure to meet deadlines and prioritise
workloads.
 Ability to forecast the long-term health informatics needs of the
organisation and design and implement effective medium and longterm strategies and feasible plans
 ‘Can Do’, thinks outside the box, solution focused
 Strategic thinking, a ‘whole system’ perspective and ability to help
make productive connections between separate activities or
process
 Keen interest in health care and enthusiasm to find innovative
solutions which will improve patient safety/patient experience
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 Statistical skills
 Advanced modelling skills
Interview /
Presentation
Interview /
Presentation