Woody 2000 Case Study Table of Contents TABLE OF FIGURES ................................................................................................................................................. 3 WOODY 2000 PROJECT .......................................................................................................................................... 4 A1. 2. 3. B1. 2. C1. 2. PROJECT BACKGROUND INFORMATION ......................................................................................................................4 Project Sponsor: ...........................................................................................................................................4 Project Objectives: ........................................................................................................................................5 Problems mentioned in the case study:........................................................................................................5 PROJECT MANAGEMENT PLAN METHODOLOGY AND EXTERNAL RESOURCES .......................................................................8 Planning Methodology .................................................................................................................................8 Resources used in the planning ....................................................................................................................8 PROJECT MANAGEMENT PLAN AND STATEMENT OF WORK (SOW) ................................................................................8 Feasibility Study............................................................................................................................................8 The Scoping Process Group ..........................................................................................................................9 a. b. c. d. e. f. 3. Assign a project manager ......................................................................................................................................... 9 Develop a high-level project execution method statement. .................................................................................... 9 Review the project headlines with the sponsor. .................................................................................................... 10 Identify the components of the project management plan.................................................................................... 10 Secure the sponsor approval to plan the project. .................................................................................................. 12 Hire and assign project management team. ........................................................................................................... 12 The Planning Process Group .......................................................................................................................12 a. b. c. d. e. f. g. h. i. j. k. l. 4. The Launching Process Group ....................................................................................................................24 a. b. c. d. D1. Create project work break down structure WBS. ................................................................................................... 12 Define all the works in the project by developing an activity list. .......................................................................... 13 Estimate the activities duration. ............................................................................................................................. 15 Estimate activities resources. ................................................................................................................................. 16 Estimate project cost. ............................................................................................................................................. 17 Sequence the activities, and adjust activities duration .......................................................................................... 18 Allocate cost and manpower to the activities ........................................................................................................ 19 Original Manpower histogram: .......................................................................................................................... 19 Leveled Manpower Histogram ........................................................................................................................... 19 Primavera Cash Flow:......................................................................................................................................... 20 Microsoft Excel Cash Flow: ................................................................................................................................ 20 Develop risk management plan. ............................................................................................................................. 21 Mitigate the risks: .............................................................................................................................................. 21 Transfer the risks: .............................................................................................................................................. 21 Develop closing, testing and commissioning plan. ................................................................................................. 21 Setup the project progress evaluation criteria ....................................................................................................... 22 Create drawings and materials tracking logs. ......................................................................................................... 22 Shop drawings log: ............................................................................................................................................. 22 Materials tracking log: ....................................................................................................................................... 23 Gain the sponsor approval to lunch the project. .................................................................................................... 24 Recruiting the project team .................................................................................................................................... 24 Establishing the scope change management process............................................................................................. 25 Managing team communications: .......................................................................................................................... 25 Finalizing the project schedule: .............................................................................................................................. 25 UPDATE OF THE PROJECT MANAGEMENT PLAN .........................................................................................................25 The Monitoring and Controlling Process Group .........................................................................................25 a. Report project performance: .................................................................................................................................. 25 1|Page b. c. d. 2. E- Call for weekly meeting: ......................................................................................................................................... 26 Monitor the project risks and identify new risks. ................................................................................................... 26 Process project changes: ........................................................................................................................................ 26 The Closing Process Group .........................................................................................................................26 CONCLUSIONS AND RECOMMENDATIONS..................................................................................................................27 2|Page Table of Figures Figure 1 : Work break down structure WBS ............................................................................................... 13 Figure 2: Activity list .................................................................................................................................. 14 Figure 3: Activities duration ....................................................................................................................... 15 Figure 4: Activities resources ..................................................................................................................... 16 Figure 5: Estimate project cost.................................................................................................................... 17 Figure 6: Sequence the activities ................................................................................................................ 18 Figure 7: Original Manpower histogram .................................................................................................... 19 Figure 8: Leveled Manpower Histogram .................................................................................................... 20 Figure 9: Primavera Cash Flow .................................................................................................................. 20 Figure 10: Microsoft Excel Cash Flow ....................................................................................................... 21 Figure 11: Shop drawings log ..................................................................................................................... 23 Figure 12: Materials tracking log ................................................................................................................ 24 3|Page Woody 2000 project Reference to (Wideman (n.d)) case study subject of the woody 2000 project, Author divided the project into five main topics. First topic is project background information, which highlight the project sponsor, project objectives and identified problem in the case study. Second topic is the project management plan methodology and the planning tools / software used in the project. Third topic is the project management plan, which include the project feasibility study, Scoping Process Group, Planning Process Group, and Launching Process Group. Fourth topic is the update of the project management plan to monitor the project progress and close the project. Finally, the fifth topic is the author conclusion and recommendation of the case study. A- Project Background information 1. Project Sponsor: The sponsor of the woody 2000 project is a custom woodworking small-to-medium sized company specialized on custom furniture and cabinets for wholesaler/retailers. Ron Carpenter established the company in 1954, and later on, his wife Mrs. Emelia Carpenter was involved on running the company on his behalf. Their son, John Carpenter, was involved on the company project management recently; he opened a new channel of subcontract work to the company by supplying and installing countertops, cabinets and similar fixtures for new commercial construction. The company is known as “woody” referring to its creator, and it has a good reputation in the local market. 4|Page 2. Project Objectives: Because of the limited space of the manufacture area, and the mini-boom in commercial construction in 1989, there was a good market to expand the company production, and develop the production area. The project objectives defined by the sponsors was as per the following: a. Add additional 25% of the existing floor area. b. Install air-conditioning and a dust-free paint. c. Construct a semi-automatic woodworking production train. d. Renovate the President and Executive Vice Presidents' offices. e. Project budget cost is $17 million. f. Project duration is18 months. 3. Problems mentioned in the case study: After the author study of woody 2000 project, and reference to (Wysocki 2012) project management life cycle (PMLC), Author highlighted the problems/ mistakes done in the case study, and the correct action as per the process group, and as per Table number 1. 5|Page Table 1 S.N Process Group A A.1 Scoping Process Group A.2 B B.1 Planning Process Group Problems/ Mistakes Project budget cost was roughly estimated and the cost of office renovation was ignored. Assign Ian as Woody's Project Manager while he lacked project management training and experience. Cash flow is not calculated correctly and not linked to project schedule. Cost plus contract is a high risk contract B.2 Changing the project specs without modifying the project plan “The change in production train specification made it necessary to add another five feet to the length of the new building” Moneysworth and Leadbetter added new risk to the project by accepting “take over the procurement of the production train” without a clear procurement plan. B.3 C C.1 C.2 C.3 The Launching Process Group No scope change management process which leaded to delays because of misscoordination “This was only discovered when holding-down bolts for the new train were laid out on site, long after the perimeter foundations had been poured” Poor management of team communication “he dealt directly with Amos Dent of Tinknockers Associates, the mechanical sub-contractor. This led to strained relations on the site.” Correct Action Project budget cost should be reasonably estimated and not to ignore part of the project cost by performing a feasibility study. Assign an experienced project management manager. Cash flow should be calculated with reference to the time schedule and resource allocation. To mitigate cost overrun risk, a fixed price contract is preferred with defined completion date. Any changes to the original plan should be performed by the change order process to reflect the impacts on other activities. Woody should keep procurement risks transferred to EID. Woody may assist EID technically, but procurement should remain with EID. A clear scope change management process should be created to deal with any scope changes and re-plan accordingly. Communication plan and project organization chart should be created to ensure the proper distribution of the information and avoid strained relations on the site. 6|Page D There was lack of monitoring the project progress, in result the following delays occurred. D.1 Delay the approval of the manufacture drawings delayed the procurement two weeks. Scheduled Tie-In of power and other utilities delayed two weeks. An effective monitoring plan could highlight the manufacture drawings approval importance, prevent the delays of its approval, and reschedule the Tie-In of power and other utilities -if required- as per project progress. Monitoring Monitoring risk, Discovering and solving and problems was not part of project Controlling procedures, and as a results: Process Group Local inspection authority did not approve the surplus paint disposal. D.2 Project delayed 6 months. Project cost overrun. Customer delivery dates were missed. Some general contractors cancelled their contracts. Monitoring risks and discover problem before they happened will give the opportunity to plan to solve these problems in a proactive way; this monitoring includes the internal and external stockholders. In addition, this will ensure that the project will continue on track as per specification, on time and budget. E The closing process group should be part of the project management plan and should include the following: E.1 Closing Process Group There was no plan for closing the project “neither Moneysworth nor Leadbetter had prepared any meaningful planning for completion such as owner's inspection and acceptance of the building, or testing, dry-running and production start-up of the production train. They also failed to insist that EID obtain the building occupation certificate.” Gaining client approval of having met project requirements Planning and installing deliverables Writing the final project report 7|Page B- Project Management Plan methodology and external resources 1. Planning Methodology Project management plan based on (Wysocki, 2012, p64) Five Process Groups: a) Scoping Process Group b) Planning Process Group c) Launching Process Group d) Monitoring and Controlling Process Group e) Closing Process Group In addition, to feasibility study as per (Kerzner, 2009, p419) 2. Resources used in the planning The author used the oracle primavera v.8.1 to sequence the activities, drew network diagram and Gantt chart. Moreover, Microsoft Excel 2013 to drew the cash flow. All the outputs from different software embedded in this final project Microsoft Word document. C- Project Management Plan and Statement of Work (SOW) 1. Feasibility Study Woody’s company maintained a good reputation in the local market and the mini-boom in commercial construction will increase the wood’s product demand. Therefore, expanding the production area by 25% will return tangible profits; will maintain woody’s client reputation and delivery timing commitments. 8|Page 2. The Scoping Process Group a. Assign a project manager None of the wood’s company available resources can manage the project; therefore, the author assumed a professional project management named John to be assigned as a project manager. John has a project management skills and 15 years of experience managing projects. b. Develop a high-level project execution method statement. After the new project manager John discussion with the production people, he created a high level project execution method statement as a starting point, the method statement defines how and what will be executed in order to finish the project on time, within budget, as per the sponsor requirements, and as per the following: S.N What to do 1 Add additional 25% of the existing floor area 2 Install air-conditioning and a dust-free paint 3 Construct a semiautomatic woodworking production train 4 Renovate the President and Executive Vice Presidents' offices How to do Hire a specialized firm to do the design, Hire a contractor to execute the works The Deign office will create the design; the contractor should submit shop drawings and materials for designer approval before proceed with the execution. The additional 25% space would take the longest duration, Therefore it is the first priority and should be coordinated with the automatic woodworking production train requirements and Installation of airconditioning and a dust-free paint. The renovation of the president’s office will stay to the end of the project. 9|Page c. Review the project headlines with the sponsor. After the creation of the high-level method statement, the project manager john called for a meeting with the company directors to review the main headlines and proceed with the next step. John persuaded the sponsors to finish the project design before starting the execution to mitigate risks of reworks. d. Identify the components of the project management plan. John is a project management professional (PMP), therefore he based his project management plan on the (Project Management Institute 2008) process groups, and because he studied MSc in Liverpool University, he used the MSc text book (Wysocki 2012) to add more value of the project management plan. John identified the project management plan components as per the following: I. The Planning Process Group Create project work break down structure WBS. Define all the works in the project by developing an activity list. Estimate the activities duration. Estimate activities resources. Estimate project cost. Sequence the activities; draw a project network diagram, and a Gantt chart. Allocate cost and manpower to the activities to create cash flow and manpower histogram. 10 | P a g e Develop risk management plan. Develop closing, testing and commissioning plan. Setup the project progress evaluation criteria Create drawings and materials tracking logs. Gain the sponsor approval to lunch the project. II. The Launching Process Group Recruiting the project team Establishing the scope change management process Managing team communications and create an organization chart clarifying the roles and responsibilities for every team member. III. Finalizing the project schedule. The Monitoring and Controlling Process Group Report project performance using Earned Value Management (EVM) to compare the Earned value (EV) against Planned Value (PV) and keep the forecast completion date on target by taking proactive not reactive actions. Call for weekly meeting to discuss the project progress and risks with the project team. Monitor the project risks and identify new risks. Process project changes as per scope change management plan. IV. The Closing Process Group Perform testing and commissioning. 11 | P a g e Secure all project documents, such as warranties, certificate of completion from subcontractors, maintenance manuals and local authority’s approvals. Gaining sponsor approval of having met project requirements. Writing the final project report e. Secure the sponsor approval to plan the project. After listing the project management plan component, John called for a meeting with the company senior management to secure their approval in order to proceed and hire the project management team. f. Hire and assign project management team. After the Sponsor / senior management approval of the project management plan content, the project manager proceeded and hire the Designer Firm, and the project management team. John signed a contract with a Design Office, and employed a construction manager and planning engineer. 3. The Planning Process Group a. Create project work break down structure WBS. The Project Manager with the planning engineer created the project WBS using Primavera software as per the following figure 1: 12 | P a g e Figure 1 : Work break down structure WBS b. Define all the works in the project by developing an activity list. The project manager created a workshop with the production people, construction manager, and the planning engineer to identify the project activity list as per Figure 2: 13 | P a g e Figure 2: Activity list 14 | P a g e c. Estimate the activities duration. After the creation of the activity list, Project team estimated the activities duration as per figure 3 Figure 3: Activities duration 15 | P a g e d. Estimate activities resources. After the estimation of the activities duration, the project team assigned the manpower required to execute each task on the chosen duration as per figure 4 Figure 4: Activities resources 16 | P a g e e. Estimate project cost. After the estimation of the required manpower for each activity, the project team estimated the project cost by assigning each task with the expected cost. The project manager founded that the project budget will exceed the proposed budget 17 Million $ by 280,000 $, he informed the sponsors officially by issuing the project cost estimation document as per figure 5 Figure 5: Estimate project cost 17 | P a g e f. Sequence the activities, and adjust activities duration Project duration is18 months, using Oracle Primavera scheduling tool to draw a project network diagram, and a Gantt chart as per figure 6 *This Gantt chart was revised after the resource leveling Figure 6: Sequence the activities 18 | P a g e g. Allocate cost and manpower to the activities To create cash flow and manpower histogram, manpower and cost should be allocated to the activities as per the following: Original Manpower histogram: After the allocation of manpower and cost, Original manpower histogram from primavera as per figure 7 Figure 7: Original Manpower histogram Leveled Manpower Histogram It was noticed that the manpower needs leveling to reduce the risks associated with performing too many tasks at the same time. Therefore, Project manager and the planning engineer started some non-critical activities earlier to level the resources as per figure 8 (this change will affect item 3f, Gantt chart revised accordingly) 19 | P a g e Figure 8: Leveled Manpower Histogram Primavera Cash Flow: After leveling the resources, the cash flow is created from Primavera as per figure 9 Figure 9: Primavera Cash Flow Microsoft Excel Cash Flow: Using Microsoft Excel for better presentation, figure 10 showing cash flow created with Microsoft Excel. 20 | P a g e Figure 10: Microsoft Excel Cash Flow h. Develop risk management plan. The plan to manage risks associated with this project divided into two main topics as per the following: Mitigate the risks: By leveling resources to avoid doing too many tasks at the same time. Transfer the risks: By instructing, the contractor to procure all the materials and assign the design office to review all the contractor engineering works. i. Develop closing, testing and commissioning plan. 21 | P a g e The project schedule allow for 30 days to close the project, before starting this tasks, project team should identify what exactly is required to close the project probably. Project team should also focus on the local municipality requirements to secure all the permits required. j. Setup the project progress evaluation criteria Progress evaluation criteria is based on Earned Value Management EVM. Mainly to measure the progress planned value and earned value are the main key performance index KPI. k. Create drawings and materials tracking logs. Shop drawings log: After finalizing the time schedule, each task has a shop drawing should be submitted by the contractor and approved by the design office as per the following table in figure 11 22 | P a g e Figure 11: Shop drawings log Materials tracking log: to mitigate the risks of materials being delayed and delay the related task, the material tracking log is very important document to keep focus on material submittal by the contractor, approval by the design office, issuing the purchase order by the contractor, start the manufacture, shipment, and delivery to the site as per figure no 12 23 | P a g e Figure 12: Materials tracking log l. Gain the sponsor approval to lunch the project. After the creation of the project management plan, it should be submitted to the sponsor for approval to start the project. However, in some cases, the planning process group is being done parallel with the execution process group, which consider high risk. In this case, study it is recommended to finish the planning process group and obtain the sponsor approval before starting the lunching process group. 4. The Launching Process Group a. Recruiting the project team 24 | P a g e After the approval of the project management plan, the project manager is authorized to hire all the project team. b. Establishing the scope change management process Any changes to the original scope of work, should be done within the scope management process and revise the project schedule, cash flow, manpower histogram, shop drawings log and materials log accordingly. c. Managing team communications: Create an organization chart clarifying the roles and responsibilities for every team member. The project manager setup a weekly meeting to discuss the work progress, and another technical meetings to solve any problems could delay the project. d. Finalizing the project schedule: Project schedule could be impacted with different process, for example, the resource leveling affected the cash flow and the Gantt chart, any modifications to the project management plan components should be reflected on the schedule by issuing any revision of the schedule as per the latest inputs. D- Update of the Project Management Plan 1. The Monitoring and Controlling Process Group a. Report project performance: 25 | P a g e Using Earned Value Management (EVM) to compare the Earned value (EV) against Planned Value (PV) and keep the forecast completion date on target by taking proactive not reactive actions. b. Call for weekly meeting: To discuss the project progress and risks with the project team. c. Monitor the project risks and identify new risks. Mainly to keep monitoring the schedule performance, cost performance, shop drawings log, and materials log. d. Process project changes: As per scope change management plan. 2. The Closing Process Group a) Perform testing and commissioning. b) Secure all project documents, such as warranties, certificate of completion from subcontractors, maintenance manuals and local authority’s approvals. c) Gaining sponsor approval of having met project requirements. d) Writing the final project report 26 | P a g e E- Conclusions and recommendations This project represent a great opportunity to Wood’s company to expand the production, increase the company profit, and fulfill the company commitments towards their clients. In order to effectively manage the project, a professional project manager with project management background is required to manage this project. The project should be designed by expert design office, and executed by a professional contractor. The project manager role is to manage and coordinate between the design office and the contractor, create and monitor the project management plan. Resource leveling performed to mitigate the risks of executing too many activities at the same time. by assigning a designer office and contractor to supervise and execute the works respectively, Woody’s company transferred the associated risks to the third party. However, the project manager is responsible to manage the performance of all parties and report the progress as per the project management plan to the sponsor. References: KERZNER, H., 2009. Project management [electronic book] : a systems approach to planning, scheduling, and controlling / Harold Kerzner. Hoboken, NJ : John Wiley & Sons, 2009; 10th ed. PROJECT MANAGEMENT INSTITUTE, 2008. A guide to the project management body of knowledge (PMBOK guide). 4th edn. Newtown Square, Pa.: Project Management Institute. Wideman, M. (n.d.) Project management case study: the custom woodworking company Woody 2000 project [Online] Available from http://www.maxwideman.com/papers/woody2000/intro.htm [accessed 11 November 2013] 27 | P a g e WYSOCKI, R.K., 2012. Effective project management. 6th edn. Indianapolis, IN: Wiley. 28 | P a g e