Marketing: Market Positioning FCAPS FCAPS is the ISO Telecommunications Management Network model and framework for network management. It is an accepted standard for identifying the major tasks in network monitoring. Different products will address different areas (some products may focus only on one category, and some may provide solutions to multiple categories to some measure). The five areas are: Fault Detection Configuration Management Accounting Management Performance Management Security Management PathSolutions’ Support for FCAPS Category Fault Detection PathSolutions Note Strong PathSolutions detects network faults no matter where they lie (any link, any device). No competitor comes close to our broad coverage in this area. Configuration Management Basic PathSolutions includes some components that assist with configuration management, but is not a complete configuration management platform. A TFTP server is included, and there are scripts on the PathSolutions website that help with automating device configuration backups. Accounting Management Strong PathSolutions performs well in this area due to its ability to measure every link in the entire network for usage. Individual users can be billed according to this usage if desired. Performance Management Strong PathSolutions excels in this area due to the fact that we have a lot of metrics for each interface on the entire network. If an issue occurs that affects performance it will be immediately detected and an alert generated so resolution can immediately be applied. Security Management n/a PathSolutions does not have any capabilities that enhance network security. PathSolutions Company Confidential 1|Page PathSolutions Company Confidential 2|Page Summary of PathSolutions Offering Feature Description Problem Prevention Insures that all network devices and links are healthy and won’t incur any problems. Faster Trouble Resolution Discloses exactly when, where, and why network problems occur. Advanced Netflow Discloses WHO’s taking up bandwidth and WHAT they are doing in real-time Outage Notification Tracks availability of devices on the network as well as link status. Includes device parent/child relationships for intelligent notifications. Wan Dashboard Dynamic Network Map discloses real-time utilization and status of all WAN links Network Device Inventory Reports on device internal capabilities as well as Cisco serial numbers and OS versions. Includes downloadable Excel spreadsheet Service Contract Tracking Monthly reports on service contract status and expiration dates Device Event Logging Built-in syslog server with alerting capability Device Config Backups Built-in TFTP server Complimentary S olutions Sniffers/Packet analyzers o Wireshark o Etherreal o Netmon Hardware cable testers o Fluke o Agilent Network configuration & change management software o SolarWinds Orion Network Config Manager o NetCordia o ManageEngine DeviceExpert Intrusion detection/Security management Application performance monitoring (perfect compliment to this solution) PathSolutions Company Confidential 3|Page Competition Network Performance & Fault Monitoring o SolarWinds Orion Network Performance Monitor o WhatsUp Gold o HP OpenView Network Node Manager o CiscoWorks Internetwork Performance Manager o CA eHealth Performance Manager o NetIQ AppManager Performance Profiler o IBM Tivoli Network Manager o ManageEngine OpManager o NetScout nGenius Performance Manager o Nimsoft NimBus SNMP Graphing tools o MRTG/RRD Tool o CastleRock SNMPc o Paessler PRTG o Cacti o Nagios Typical Budget Sources IT Network Operations o Network Management Tools PathSolutions Company Confidential 4|Page